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    Andover Taxi and Private Livery

    Andover Taxi and Private Livery

    3.2(37 reviews)
    11.4 mi

    I'm so sad to have to give this negative review. This company was my go-to for many years and it…read moreused to be always flawless and reliable, plus pleasant. Today, I've had a very disturbing experience. Briefly: luggage carousel took a long time to get rolling (about 40 minutes). I called the dispatch to alert them so that they'd know A) I'm not ghosting and B) probably don't want to rush to the pickup zone if they have a better place to wait. 30min into my wait (25min after my courtesy call), the boss from headquarters calls me and demands that I tip the driver extra because they don't pay him to wait more than 30min. And he wasn't nice about it. Thing is, I'd already tipped nicely on the pre-pay (which the rude caller knew), and given the hard time we were all having with this delay and a late hour, I was planning to give a little cash too. This call changed my experience, changed my feeling about tipping the extra (I couldn't feel anything but resentment), and also admittedly reduced the amount of that extra cash when I did cough it up. Driver also made it clear that he was not happy to be here, and that I was obviously a tremendous inconvenience. For the price I paid, I would have appreciated a bit more commiserating attitude versus a misdirected anger attitude. Waiting isn't super fun for anyone, but at least he was sitting in a warm car and had all of his belongings. Please anyone who has a better airport limo company in this area feel free to DM me.

    Have used this service before and was very happy . Prompt arrival and pickup and reasonably priced…read more. Would recommend !

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    Andover Taxi and Private Livery
    Andover Taxi and Private Livery
    Andover Taxi and Private Livery

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    Sky Coach & Limousine

    Sky Coach & Limousine

    3.5(22 reviews)
    16.1 mi

    The owner of this company is extremely unprofessional. He misquoted me for a service by over $100,…read moreand charged me a fee for cancelling when he choose not to honor his quoted price. I left my review about my experience and woke up an addtional $100 charge on my credit card and an email from the owner stating he will only refund me if I deleted my review. At this point I reached out to my credit card company and submitted a billing disputes. Months later, after I was credited back for the billing dispute he fraudulently carded my credit card again for $244. Please beware....

    I normally do not bother to write reviews, but I feel compelled to share my recent experience…read more After traveling for more than 18 hours I exited the airport in Boston to find no car service. I called Cody and he did not answer then I called the dispatch and they said they would have him call me back. When the call came about 10 minutes later, he told me since he thought I was arriving from an international flight he would factor in an extra hour to my scheduled pick-up! First of all the reservation clearly showed a domestic flight arrival and second it is pretty egregious to arbitrarily add an hour to the reservation pick-up time. I was livid that he was home in New Hampshire while I was waiting at the airport. Of the 3 times I used this company they were late twice, the most recent was outrageous. I am sad to say I will not use them again. After 10 months I just received an email from google with this: Response from the owner 3 hours ago Dear Elaine, Thank you for sharing your feedback, and we apologize for the experience you had. It seems there was a misunderstanding regarding your flight, and we'd like to clarify what happened. When we initially processed your booking, there was confusion around your flight status, as the system indicated it might be an international arrival. Typically, with international flights, passengers need extra time to clear customs, which often leads to longer waits, so we factored in an additional hour to account for this. However, we now understand that your flight was indeed a domestic one, and we deeply regret the inconvenience this caused you. To remedy the situation as quickly as possible, we immediately explored multiple options to get you home sooner. This included personally looking for alternate modes of transportation out of pocket. Though you refused them all. Insisting on waiting for us. Despite the mix-up, we did not charge as a gesture of goodwill and to compensate for the wait. While we know this doesn't change your experience, we wanted to assure you that we take situations like this very seriously, and appreciate your feedback, which helps us improve. We are truly sorry for the frustration and the impact it had on your travels. Sincerely, Sky Coach & Limousine Well Cody let me say this about that. Regardless of you alleged mishap with your booking tool, I hired a Limousine Service not a travel planner. Regardless of the fight path you should have arrived on time. Your exploring of other options was to tell me to take an Uber from the airport to New Hampshire! Need I tell you what you should take.

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    Sky Coach & Limousine
    Sky Coach & Limousine
    Sky Coach & Limousine

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    Coach Company - buses - Updated August 2026

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