Okay I admit that I am not one of those people that is into high-end bags and wallets. My money would rather go towards a nice dinner, a high-end phone (since I love taking photos), or an exotic trip. Which is why I decided to think outside of the box and pay a visit to the "Coach Outlet" store. Located in the heart of the busy Vacaville Outlets, this Coach Outlet store has been a longstanding tenant here for the past few decades. Some may think that Coach products are limited to just wallets and purses. Boy was I wrong! This store not only carries a wide variety of wallets, purses, and handbags, but also a very impressive collection of luggage, mens and womens apparel (jackets, sweaters, shoes), belts, scarves, sunglasses, and watches. Surprised was an understatement as this store was very spacious as the display fixtures provided lots of room to shop without being overcrowded. Now what really surprised me was that I actually left this store purchasing something! I was in need of a new wallet and had already shopped on Amazon as well as visiting Macy's and Nordstrom Rack. Nothing really got my attention. Well that is until I went to the dedicated mens section. Here I saw a very nice display of stylish wallets. After asking the sales associate for the price, I was absolutely blown away with the deal I got. They were offering ALL mens wallets at 60% off the sale price. There is where I bought a full-size charcoal/black wallet complete with room for my drivers licnese, two bill compartments, and slots to hold up to eight cards. It was also a lot bigger than the wallet I had for a long time. And when I say a long time, my last wallet was at least 12 years old where it was ripped with all of the leather completely distressed after years of daily use. The Coach wallet uses a ton of quality materials that I know will withstand the test of time for years to come. All in all, the "Coach Wallet" at the Vacaville Outlets was a very pleasant surprise. This is also the only dedicated Coach store in between the Bay Area and Sacramento. The customer service here was above average and some of the deals are hard to pass up. With that said and done, I am giving this location an above average four-star Yelp rating. read more

Coach Outlet - My new men's Coach wallet - Leather Goods Near Me - Vacaville, California

Coach has outlet stores in most of the outlet malls. This one in Vacaville is one of the earliest in Northern California. The store is enormous in size and beautiful. The prices are a lot cheaper than similar items you can find at the Coach retail stores or the department stores. However, most of the items here are different than the retail version. The store is gorgeous and huge. They have the deeper discounted items at the deeper second section of the store, where you can find even better deals. The employees at the store are well trained. They are ready to help, but you would get a purser when you explore and look for the items you may want to purchase. I like the shopping experience here. read more

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For all you Coach fans out there, I am sure you already know about this Coach outlet shop in Vacaville, CA. Easy access off Interstate 80. The shop sells purses, scarves, luggage, and men's and women's clothing, watches, wallets, belts, sunglasses, and shoes. You name it. The interior is modern and posh looking. The shop has a greeter at the door. Other staff are roaming about assisting customers. All are equipped with hand held calculators at the ready to calculate the discounts. The discount was 50% off when I dropped in. But I noticed all the retail prices increased from pre-pandemic, averaging an 1/3 more. Darn inflation. But the products are quality made and age well. read more

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What a wonderful conversation I had today 9/27/2024 with the Amazing Manager...Sophia F.!! :)) Talk about great customer service by phone which she delivered and I'm soo grateful for her kindness and Patience for taking the time to go through the different keychains they had in their store! I know they have wonderful selections and value on their sales too! She provided the style numbers with me on the phone and later she suggested to go on-line to actually see it! Then whichever I like I'd call them to see if they had it and go there to buy it! :)) Also..Sophia helped me with taking my email address to put me in their lists and I can enter myself for the "Coach Insider" so I can save more money on my birthday and get a good discount!! I love that!! :)) My next selection is a mini travel bag or luggage!! I'm so excited to get one!! ;) Which I will this week I hope coz I'll be planning to drive there from San Francisco to Vacaville! I'm actually trying to prepare myself to get all my Christmas list done by Thanksgiving! Going to Coach Outlet brings me great joy coz I've been a faithful customer for soo looonng!! And when I go to a particular Coach place...I'd appreciate good service especially if I'm spending ALOT $$!! Today..I got the BEST SERVICE by phone with Sophia F. I will for sure go see her soon and can't wait to meet her and spend my money there!! Thanks again Sophia for your help today! You're an awesome lady!! Looking forward to visit you!! I'm definitely a Happy Girl! :)) read more

Was followed throughout the store by the same employee. The employee magically appeared wherever I was. At first, I thought was being paranoid, but her intention became clear by the 3rd area. I made my purchase and left. Although, I was hoping to also purchase a purse today. It was really a frustrating experience and I will not be back to this location. I understand that theft occurs, but this was unacceptable. read more

Sophia made the whole experience while I was there with my friend Shelly so much fun. Thanks Sophia. Found what I was looking for and Sophia was so helpful. read more

First time customer..All the sales associates were very helpful and nice in helping me choose my first Coach purse. If you don't see it on display an associate will check in the stock room. They have a good selection of everything. Took me a while to choose but I am satisfied with my purse. Most merchandise is 50/60percent off original price. I will return for future purchases. read more

Coach Outlet - Camera bag crossbody - Leather Goods Near Me - Vacaville, California

Holy Snoopy crazy collection WOOHOO!!!! The most incredible collection I have ever had the chance to see in person, Coach did an outstanding job on the selection, quality included presentation. This site is truly one of the most beautiful store in the collection of stores, staff is welcoming friendly and truly helpful in a not pushy way. They let you touch everything and try on. The store is well organized clean and bright, lots of colors and incredible inventory. It's a Snoopylious collection bought a couple of item to cute to pass up, switched my Large Kate Spade wallet for a Snoopy and the gang leather wallet!!!! Yes I did!!! See you there, don't miss out!!!! read more

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i thought my life will not be normal since I am going through with chemotherapy plus the Covid. I was thankful who ever made the events for VIP was a very excellent ideas for people who are sick like me . That day i received the invitations for a special events through email December 11,2021 8am - 10am really made me so Happy. I was able to do my shopping without being scared or exposed to a lot of people and everyone inside the store are so Helpful and So colorful with their lights on outfits. Coach factory Outlet You added and Expanded my Life on that Day so Thankful and Blessed. Merry Christmas 2021 read more

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I had to return a pair of Loafers that I ordered online, that was sent in a men's size instead of a women's size. No problem and I was able to exchange for a women's!! The staff was outstanding. Very kind and helpful! I normally order online, but will be returning to the store for some of my purchases!! read more

I love Coach. Outlet Coach. Online Coach. Vintage Coach. Brand new Coach. Coach wallets, purses, belts, chains, badge holders, card holders, hats, Men's, scarves. I am the monkey finger Bubba Gump of Coach. The Coach Outlet Store in Nut Tree in Vacaville is always a great bet. Stuff is always welcome, always offering discount coupons, will assist you in getting the biggest bang for your buck by helping you create a purchase scenario that maximizes your savings. And do you know what that means? More money for more monkey finger COACH. Great staff. Exceptional product. Tremendous ability to leverage and maximize your purchase dollars. Keep Micahel Kors, explore Kate Spade (great brand, I may have to get a few items), Dooney and Bourne, meh. I'm a Coach Lady for Life. Might get some ink to make it official. read more

Weekend Shopping at Coach Outlet for Factory made only items and maybe find specials on Discontinued Coach Store items here. Deals are good , but I'm picky about my finds. Staff very helpful finding something special and they always have sales going on. Get your shopping list on for the holidays and special occasions ! Check their policy on returns and final sales Have Fun Shopping ! Lot's of parking and weekends are usually busy. read more

The plug! Some items were 90% off. I don't shop for designer clothing at all. This is actually the first time I ever bought anything truly designer. I purchased a wallet and key chain for $38. I also bought my girl a bracelet, necklace, and handbag for about $75. Shoutout to the floor representative that was so patient with checking and calculating prices. read more

Ever time my man takes me here he gets impatient lol. I will spend all day long here figuring out my drip read more

Coach Outlet - Baaaagggg lady - Leather Goods Near Me - Vacaville, California

I would like to thank Jennifer B for making my day. At first I was very disappointed when an order I placed online came back to me after a few days saying that it was cancelled because it sold out. It was my gift to my daughter and myself... Matching bags. When I called the outlet store, Jennifer found me the items and told me that she could ship it to me. She helped me do the online payment. She even called to make sure I got the link and answered any questions I had. By the time I called back to make sure she got my payment...she was already packing my purchase and getting it ready for shipping. That is what I call Outstanding Customer Service:) read more

Very popular and busy shop. Good prices but definitely an outlet and not the regular store. No dust bag included with purchase or nice packaging. But still quality products and variety so it is still worth it. Very helpful staff and a good selection. They often have sales and specials. A good place for buying presents. Highly recommend read more

Honestly I find it annoying when they ask you oh who helped you out on the sales floor. When in fact no one helped you. Customer service here is a joke. There was probably about 20+ associates most of them just standing and running around trying to look "busy". Sucks cause this place used to be nice to shop from, now they don't really care. The funny thing about this place too is all the positive reviews receive feedback from the manager or whoever, but I haven't seen anyone have feedback for any of the one star reviews. read more

I love the customer service at this location! The employees here are always happy to help. The employees on the floor are always friendly and will assist you right away. They are all knowledgeable about their products and will give you recommendations if you are looking for something specific. Two of my favorite employees here are Miyuki and Gregory. Both have assisted me with purchases within the past month! This store is usually very neat and organized. I know that during/after a rush these stores can get chaotic and messy but the times I've been in here everything seems to be organized and in the right spot. I'm trying to think of some cons to even out my review but at this moment I can't think of any. I really enjoy shopping at this location. read more

We have been to different Coach Stores and so far this outlet store has the friendliest and most approachable excellent customer service ... As we walked in we didn't plan to buy anything as we were just scouting around getting some ideas for Christmas.. BUT, seeing the price tags and how low the prices were, we bought 2 great bags for my Mom and Sister.. We requested for a separate Box and Paper Bag for each since those are Christmas gifts and the staff named K was very helpful to wrap and box it for us.. The only comment was she forgot to give us an official receipt but only gift receipts.. read more

Found a wallet for my husband- great deal at 70 plus an extra 20 off. The floor attendant quoted me the price. When I went to buy it, the cashier rung it up incorrectly. She wouldn't give me the extra 20%. She asked me to find the floor attendant who quoted me the price. I went and found her and she confirmed the 20% off. The cashier then asked me to get back into the extremely long line. I found this to be unacceptable. I had already waited in the line and I didn't feel that I should have to wait again. We ended up leaving. They do have good deals but they have the same sales available online. Online you don't have to deal with crowded stores and cashiers that aren't familiar with sale merchandise. I doubt I'll return to this store. read more

I tried to exchange a gift, but they made it impossible without the gift receipt. It's a brand new purse and I just wanted a different color. Policy is also only 30 days from purchase and 6 months from release date. Different policy from what I remember. read more

As soon as I entered the store, I was greeted with a smile and a coupon by the gentlemen. However, this store barely had any selections on sunglasses or the wallets. After 5 minutes, I got out of the store and I did return the coupon for the next customer. read more

I'm visiting from San Francisco, and whenever I'm in the area, I have this urge to go to the outlet. Coach is one of my go to places, as well as Kate Spade. Upon entering the store, we were immediately greeted by a staff which was nice. I was looking for a compact wallet, and found a style I liked. I was assisted by the same staff to find the color I desired. Everything was going well until I was in the wallet section and was being hovered by another employee. I understand the concerns about people shoplifting and honestly I just felt like she was so rude. First off, I didn't come there to steal. I was face timing my sister because I couldn't choose which wallet looks better. Come the fuck on. She couldn't even excuse herself while passing in front of us and was looking over my phone. At that moment, I decided to just literally purchase this wallet and get the fuck out. I no longer wanted to look around because I was getting fed up feeling watched. I did end up purchasing a tote with it as well. While at the register, I overheard the cashier mumble something over her mic, somewhere along, "all clear at the register" which makes me more mad because it just proved all my suspicions. Also yes, I'll pay with card, on debit-- because you know why? I had money. To the staff who might be reading this: Do better. Don't judge a person by the way they are dressed. Approach your customers and ask if they need assistance rather than hovering over and making assumptions that they will fucking steal. Again, do fucking better. read more

I gave this location 1 star for the product alone. The Service ... Well, now that I am fully aware of what they're sole purpose is to judge you as you walk in the store not welcome you. It's a transaction minded approach. I have purchased from here many times before and THIS IS MY LAST. It's is saddening that I was singled out & poorly treated by management. I hope this reaches those truly still care about the HUMAN ELEMENT. SAY no to TRANSACTION minded customer service! read more

My wife absolutely loves this place! She wanted to shop for a wristlet as a gift for her sister's birthday and asked me to tag along. As usual there's plenty of parking in the lot. When we walked in a number of sales associates welcomed us. The store was semi packed with happy shoppers and this outlet offered an additional 20 percent off of every merchandise price. Besides women's purses they have luggage bags and there's a rack of men's accessories, which had wallets and belts. After looking around for a bit my wife saw a jacket that she really liked. I said try it on and lets see how it looks. It was a perfect fit and it was fifty percent off the regular price plus an additional twenty. She was still a bit hesitant about getting it cause it wasn't in the plan and still kinda pricey but then I said don't even think about it go ahead. I had flashbacks of me being in a Best Buy store geez. Anyhow, I just love to see that warm smile and the sparkle in her eyes... Great service!... read more

Coach Outlet - Leather Goods Near Me - Vacaville, California

What can I say, I love a great bargain! There isn't a Coach Outlet in Reno, so once in a while I will drive two and a half hours to Vacaville. The store is always amazing and clean considering how much foot traffic there is in here. The associates do a great job organizing and keeping the merchandise in the correct areas, so you can figure out the sale price. This is a large store with a few shoes, outer garments, watches, sunglasses and tons of purses, bags and wallets. There is also a men's section. I am always overwhelmed at the amount of Coach goodness in this store. There were also a lot of pieces that are still in Macy's and on the Coach website that were at the outlet store for half-off the original price or more. Some of the older merchandise has a larger percentage off. I went and purchased an all leather wallet for $60.00 that was originally $200.00. I also got a small wristlet for $24.00. If you see something you like, hold on to it. You never know if it will still be on the shelf five minutes later. Although, someone generically welcomes you to the store, no one came up to me personally, as they did to some other shoppers. I was dressed casually so maybe I didn't look like someone worth talking to. If you have any questions it is easier to try to hunt an associate down. When I rang up, the salesman,"Gino" was very friendly, and apologized for the short wait. He asked,"did anyone helped you today" and I told him, "nope." He then apologized for that as well. Gino asked if they were gifts and after I paid he took my items to the back. A few minutes later, he came back with the items each wrapped in tissue paper and in a nice Coach gift box. He even labeled the outside of each box with a post-it note so I knew which gift was which. He put them in a large bag and gave me two gift bags just in case I needed them. By far one of the best customer service experience ever! I had to let the manager on duty, "Ashley" know that Gino is an amazing employee! This is definitely worth the trip. Parking in this section of the Outlet mall can be a nightmare. As I mentioned before, the store can get crazy, especially on the weekends. So be prepared to wait in line. But again, the saving are worth it. read more

I love this Coach outlet. The customer service is always topnotch! Every time I come here(usually weekends), it gets pretty cray(like Black Friday). *Game face People, people everywhere. You see ladies with handbags all the way up their arms, their hubbys are sitting on the couch, holding more handbags. It's crowded and hot, employees running around the store helping customers-- whippin' out the calculator, and bringing out more merch. Madness. If you see something you like, you better hold on to it, because once you set it down, that lady giving you the stank eye across the room will come up and SWOOOP! I know..because I do that(sometimes). Teehee. Great selection of handbags to choose from-- for a good price. And sometimes they hand out "additional 30%" coupons, so that good price becomes a fantabulous price! Holler. read more

I love COACH! I'm glad the moved to a larger location in the outlet. It's bigger!! I come here every so often to see if there are any great buys. I like picking up extra presents for friends. In the back they have the ADDITIONAL 50% off section and if you go when they give out the extra 30% off coupon that's even more savings! Yay. I've always gotten great service here. They usually have the workers walking around with calculators to help you calculate your total savings. It can be very very crowded on the weekends and since it's holiday season there may be a line outside to get in. This move pretty fast in this store. If you're even thinking of buying it, you should pick it up and hold onto it or else someone else will snatch it away. Happy shopping! read more

Maybe if I had an extra few zeros in my bank account would I ever not walk into a Coach store and not feel a trickle of fear in my heart. Nonetheless, I've always wondered what the fuss was all about - how can a damn purse really be worth $500 when I could think of so much more to do with that money. Having said that, okay, I see that these things are of made of high quality. I'm just not a fan of carrying a purse with a bunch of C's stamped all over it just so that strangers would know that I could afford something this pricy. Thanks for letting me shop in here. read more

Thank God I didn't go here on black friday! (from what I heard, horrible, horrible lines!) What is the fascination with Coach handbags anyway??? So, for Christmas, boyfriend's mom wanted a Coach scarf. We went here a week after black friday and got her a brown cashmere scarf. (half off too! same price as we would have gotten it the day after Thanksgiving) We decided to throw in a brown wristlet clutch to match the scarf. Awesome! mommy will love us. Fast forward to Christmas Day. We are opening gifts and she finally gets to ours and squeals in surprise: "wow, what a nice scarf....I love it" (she starts wrapping it around her neck) moves on to the next gift...we tell her, wait! there is something else in the box. "oh, really?!" (digs into the tissue wrap) "wow, what a cute little clutch!" what?? how come you didn't get it in BLUE?? coz, I got a blue coach bag, that would be perfect with it.... (I'm thinking: you're welcome!) and starts complaining how it's really starting to feel warm.. We tell her, that's because you're wearing the cashmere scarf! so she inspects it more closely, "what? oh, what brand is this anyway???" (looks at the tag) "oh my god, it's COACH!!! just what I wanted for Christmas!" thanks guys! We are on the floor laughing! she's had the scarf for a full 15 minutes wrapped around her neck before she even notices! talk about DELAYED REACTION! by the way, I got my very first Coach bag for Christmas. Now, I know what the fuss is all about. ; ) read more

Decided to come here early on Saturday morning because of the crowds. Arrived at about 11am and it wasn't too busy. I like the size of this place. Unlike some Coach outlets which are just one room, this one was two large rooms. There was a good selection to choose from and a lot of discounted prices. Ended up buying one bag for $89, original price was $188. Staff was friendly and not too pushy. I wasn't bombarded by sale associates asking me if I need help or have any questions (unlike some locations). It was nice to shop in peace. read more

When I run out of ideas for gifts for relatives, I often end up walking around the outlets and stopping in stores such as Coach. Recently I went to look for a birthday gift for my aunt, and stopped by after work on a weekday. This was definitely a great idea because unlike the weekends which are packed with tourists galore, the weekdays are relatively quiet and you can peruse through the store without bumping into anyone. Upon entering, there is usually someone who greets you and who can help find specific items that you may be looking for. In this case, I wasn't looking for anything in particular, so I scanned through the different crossbody purses. They had tons of cute floral prints and some newer designs; of course, I ended up getting a wallet for myself in addition to the bag for my aunt.. which was not on my agenda, but hey, they had a good sale! read more

*sigh* Still loving the store... if you are a fan, when you buy something, make sure they put you on the mailing list to get the inside scoop on the outlet sales... And such sweet sales they have! i went there last night for like the last half hour and walked out easily with 2 new bags... same style, different colors. Here is some fantastic math that will surely excite you and have you running in with credit card in tow... MSRP: $328 (Note they never actually charge that price - look at the posted sign) Markdown to $239.99... Sale 50% off that = $119.99 and no folks it doesn't stop there... if you're lucky to get there when they have a coupon for addition 20% off -- FINAL PRICE = $95.99 + tax! YES, ladies and gentlemen, i kid you not. Shhhhh but don't tell anyone my secret... i have dibs on the cute ones... LOL. if you go on a weekend, cuz i know you will... be prepared for LONG lines... (people used to line up outside of the store when they were at their old location). If you see something you like, grab it fast while you ponder the purchase or someone else will surely grab it and you can just forget about it! it's pure madness on the weekends... it's kind of exciting tho... and funny. Don't mind the husbands/boyfriends sitting on the front bench. BYOB. They are just the bell hops. Bring your own to carry all your goodies out! :) read more

the worst customer service on earth, the lady said to my sister "we shipped it, not our problem" its been almost an extra week past delivery time and they simply do not give a crap. Will never order anything from this company or their outlet ORDER # U5937400. Amazon or any other decent company will ship you a replacement, call the carrier, give a partial refund , offer a solution, not this company, it is literally like a flee market out there....never again coach read more

This is really an A-OK store.......quality of the products has really gone down....... The customer service was awesome, we purchased a couple of items but ended bringing one back to return....... Discounted at 30, 40 and 50 percent....... The selection is huge for Coach lovers, I just don't happen to be one...... read more

This outlet has amazing employees that go above and beyond to help you out. I bought a bag out of state and when I came back home a part on the purse was defective, I didn't have my receipt but they accommodated me properly, without a hard time! They also were super nice and great conversation! read more

Coach Outlet - The purse they replaced - Leather Goods Near Me - Vacaville, California

Came here to possibly get something for the lady but that just did not happen! She couldn't make up her mind so we left only ideas. The store itself is really nice. There are a lot of pursues....and more pursues.....and they are just a little pricey! I saw a purse that was around $1,000 and I asked one of the sales associate why the pursue is so expensive and she said that it is a COACH pursue! REALLY....I CAN SEE THAT!!!! All the pursues here are COACH pursues but they are all not $1,000, SMH!!!!!! After this terrible answer to my question I just moved away from her and went somewhere else. There were a few pursues that I was able to get some confirmation as far as possible gifts ideas which was good. The line was not too long here on Saturday which was nice. Will have to come back this week or weekend to get a few items here for gifts. #niceplace #perfectgifts #saveyourmarriagegifts read more

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I rarely shop at the Vacaville outlets and was not prepared for what a Saturday afternoon at Coach would be like: Crowded! The look and feel of the Coach Outlet is similar to a regular Coach store -- except it is more crowded. Also the staff is actually helpful which has not been my experience at either Broadway Plaza in Walnut Creek or Sunvalley in Concord. I was handed a "today only" 50% off coupon -- and I suspect that is the case everyday. With the coupon, you feel as if you really have snagged a bargain. I was happy to find a bag to replace a much loved, but well worn Michael Kors purse. Perhaps Coach is not as "fashionable" as the MK. But I was ready for a change and going back to a classic should serve me well. read more

I love the new store! it's twice the size it was before. only downfall the men's selections has seriously vanished, very few items to choose from if you are in need for a gift for a man, but do what i did screw it and buy yourself something pretty. read more

The Coach store here is a wee bit better than the Folsom location. No, much better. Better selection and just nicer overall design. Makes the Folsom store look outdated. Anyway. I came here on a Wednesday because the bag I originally bought at the gorgeous Citadel outlet in Commerce was damaged. I visited the Folsom store on Tuesday to see if they carried the bag but they didn't. The cashier also claimed the Vacaville didn't have the bag in-stock. So I decided to return it and move on. Well I couldn't live without my tote so I called the Vacaville store the next day and to my surprise they carried them! And for $74.20 less than what I paid for it in L.A! I was so happy. It also helped that the Vacaville tax is $10 cheaper so I saved even more money. My bag is perfect and the sales associates were pretty friendly (the door greeter greeted me and told me about the latest 50% entire purchase sale + extra 40% off clearance). I checked the bag and sure enough it's perfect with no flaws. What surprised me though is when I got here about an hour after opening is how the store was practically empty, which is unusual for this kind of big sale (I mean the Citadel location was packed and even the Folsom location had several customers in there). I am just going to assume the customers from the day before already exhausted all of the good stock and decided it wasn't worth a second visit... or maybe I just got there early, but who knows. One of the SAs saw me examining the bag I was going to buy and was hogged me with questions. Well I already knew the price but I asked her anyway. Then I told her I was going to purchase the bag and she lead me to the register (no lines, yay)! And the cashier was friendly and I paid for my bag and left. I guess she wanted that commission so there.. she got it. *eyeroll* So basically with the Vacaville tax I paid less than $150! Originally $449.99! I am very happy with my purchase and I hope it lasts forever. Only time will tell. I probably won't come back here for awhile because it's about an hour drive from Sacramento, but it's a nice store and I rather come here than Folsom. Still I'm happy with my purchase so I recommend this place if the Folsom location doesn't have what you are looking for. read more