Jackson at Fleet Feet was absolutely amazing! I had broken my ankle and had surgery all in May, so finding the right shoes was especially important for me. I needed a wider toe box and good ankle support, and Jackson really took the time to understand my needs. He was attentive, knowledgeable, and genuinely listened to what I was looking for. He showed me several different types of shoes and never made me feel rushed, even though the store was busy. He even suggested stretchable shoe laces, which have made getting my shoes on and adjusting them so much easier. I truly appreciated his patience, expertise, and excellent customer service. He went above and beyond to help me find a shoe that felt comfortable and supportive. Thank you, Jackson, for making what could have been a stressful experience so much easier! read more

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Upon entering, my family & I were greeted by Jackson. He asked us if it was our first time here & if we both wanted our feet scanned. He helped me out & Pete helped my husband. The service was great from start to finish. After the scanning, Jackson showed me the results and asked questions about any problems with my feet, what kind of shoes & color preference. He brought back 3 kinds of shoes. I did end up buying shoes & kindly passed on the insoles. I did take a picture of it in case I wanted to buy them in the future. My husband wanted a color they didn't have, but he was able to order them through their website. All the other staff were very kind & they took their time. read more

Located in downtown Vacaville, Fleet Feet is a great place to go for a new pair of sneakers particularly if you have sore, aching or painful feet. They have a good variety of supportive shoes and sandals. They carry SuperFeet orthotic arch supports. They also carry some athletic wear and seamless/moisture wicking socks for runners, as well as massagers, lotions and potions for runners. Their shoe/orthotic fitting service is great! They 3D scan your feet and have you walk across a force plate and the computer spits out a 3D model of your feet so you can see how your arches look and how aligned your ankles are. They also show you where the forces are distributed on the plantar surfaces (bottoms) of your feet. Overall prices are not cheap, but you can't put a price on your health. You would be amazed on how good your feet can feel when you are fitted correctly for a pair of shoes and orthotics! The owner Carol and her staff are all so nice, helpful and knowledgeable If you are looking to join a run club, check out one of their run clubs that fit your needs. read more

Fleet Feet - Vacaville - Shoe Stores Near Me - Vacaville, California

I am not one to leave many reviews, but the service and value I received was just awesome . Not knowing much about walking and jogging shoes, Adam explained everything in terms I could relate to. He quickly offered me some great choices and I was fit into some of the most comfortable walking shoes I have ever experienced. Thanks so much! read more

Just had the BEST shoe buying/shopping experience in my LIFE! If you ever get serious about running don't go anywhere but Feet Fleet, 3d foot scan, pressure scan and continuous observation from the staff. 4 great shoe options brought to me, 2 were perfect, one was the best. Some of which were exclusive brands to Fleet feet! Offered options for insoles that fit my feet's EXACT needs. Explained everything to my understanding and left me excited to run again! read more

Fleet Feet - Vacaville - Shoes I purchased - Shoe Stores Near Me - Vacaville, California

I was in today to see if I could find a pair of comfortable nice "Brown" walking shoes. Apparently brown is not the in color - but for my age and place in life, I didn't need fancy, colorful shoes. Joey took some great time with me evaluating my needs and trying on some pairs other than brown to get the right feel when I walked. He very graciously directed me to a site where we found the right style and color. I am thankful for his time and caring about my old feet and not just wanting to sell something in stock. I will be referring others to Fleet Feet. read more

I bought a pair of shoes a little over a year ago they were sized for a wider toe, they were okay not water proof didn't know anything about that and no one told me They are awful quick to sell The only thing I like about their policy at the time was you had two months to try them out walking outside too I returned BACK to the store to buy shoe laces on October 15th 2025. They didn't sell conventional only some kind of EXPENSIVE worm type looking ones I sat down though while the clerk was showing me how they worked, but he soon took them off . We both sat and he was attempting to help me with tying up my old laces and my head was facing downward of course , and my long hair down around my face, when out of NOWHERE a big huge white dog (Shepherd comes UNDER my face LICKS my eyeball!!! I told the clerk OMG you saw that!!! I got up immediately went to the register and got my refund. The couple who owned the dog stood there so happy and smiling as I told them what happened and so did Sarah. Oh the dog is friendly is all they said, I said you need your dog kept on a leash and I told them what happened No reply except oh sorry well the dog is just so friendly Turns out I spent 5 hours at ER Kaiser, sat in the treatment room had a enormous eye wash sitting back in some sort of dental type recliner chair with plastic all over me so I wouldn't get wet, but it didn't help. The M.A and I were wet this was a two or more gallon square type container Doctor asked what happened. I told him he thought people should be MORE responsible!!!!!! He examined my eye and said my CORNEA was SCRATCHED!!!! I got medicated drops and return appointment in Optomology. What a freaking nightmare I went back to the store and told the manager Carol and she said she knew nothing about it. Apparently Sarah never told her about the incident which I had told Sarah all about in the office the next day after ER visit I asked Carol to put up a sign to keep all DOGS on a leash for now on In fact I told her a sign should have been in the window already. I told her I hope I see one in a week And I wasn't leaving her any good review I went a week ago and the sign is FINALLY in the window but it just went up about a month ago She didn't even put it up right away Maybe they will realize how CRITICAL things were that day for me!!!!! What if it was a Mama and her baby girl or a baby????? Then what??? And they were all just laughing and mingling and talking about the dog and so forth when I got up to the register, like it was nothing and just kept petting the freaking dog I had a 120 Shepherd part wolf many years ago and any and all of my dogs were kept on a LEASH and never brought into a store I hope that couple calls me or sees this and realizes how & what really happened that day I will never go back there In fact another lady walking past the store said she didn't like the store for that reason I tried to contact Carol to speak with her about a review but she was in Hawaii this month on vacation when I went in a week ago. I wanted to give her courtesy to let her know exactly what happened on that horrible day and I was writing a reviews and that she should have always had a sign in her window to begin with if she was going to allow dogs in her store that they should be on a leash Maybe everyone can learn from this Thank you God that my eye wasn't worse Amen read more

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Went in to get fitted/scanned for the first time and Sarah took really great care of me. She asked me what I needed, gave great recommendations and even took each shoes on and off during each fitting and had me walk to the front door to see which one I felt more comfortable in. In my scan results, I'm normally a size 7 in women, but I went a size up in running shoes because I like a little wiggle room. I felt like the running shoes in size 7 was tight and won't be comfortable to run in. The other worker Joey, let me know that I should be able to break into my new shoes by race day, if I run in these new shoes for at least two runs before then. Thanks Joey! During check out, Sarah even let me know about their run club that happens every Wednesdays! Sounds like a very fun community to be a part of! Thank you for the wonderful service Sarah and Joey! read more

Fleet Feet - Vacaville - Compared two shoes and size - Shoe Stores Near Me - Vacaville, California

We've been coming here for years and years. I swear by this store and the service they offer. If you go to the shop, ask for Jordan. He is by far, the best person we have ever had fit us for shoes. He was incredibly knowledgeable, helpful and kind. We absolutely loved our experience with Jordan. We started by having our feet measured and our walking assessed. The information they are able to get is extremely helpful in understanding what your needs are in a shoe. I've been wearing Brooks for years. This time, Jordan suggested I try a different model. They were perfect from the minute I tried them on. My husband loved his recommendation too and bought two pairs. We had a very pleasant experience yesterday and every time we have been to Fleet Feet. We will continue to shop only here for our running shoes. We are also thankful that they give us a military discount. They keep our information on file and the discount is appreciated!! read more

Everything went perfect from the time we walked into Feet in Vacaville. I would like to thank Desi my customer point of sale. It's the first time I've ever had pair of shoes that didn't make my feet hurt, i've heard a lot about Fleet in Vacaville but first time going there. I have had two surgeries, Fantastic customer service she gave us she was attentive, she listened to what my problems were and she got me the right pair of shoes.. giving her a 10+ for service, quality and being somebody you can depend on. Thank you very much Fleet Feet, Vacaville!! read more

Horrible selection. Poor customer service. Is their buyer color blind?? How in the world does Carolyn ever make a sale?

Sarah provided exemplary service! She answered all of my questions and more as a first time, no-experience runner. I walked in and was immediately greeted and asked what my interests were in. I told her I was interested in comfortable running clothing and my first pair of running shoes, then she provided me with a complete foot and walking examination. Got to try out shoes like the Asics Novablasts and Brooks Glyercin Maxes that I saw online, and tried way more that she brought out. I only purchased the socks that she allowed me to try but definitely walked out with way more knowledge and excitement towards my new running journey. Appreciated this business a lot and there were lots of sales. read more

Fleet Feet - Vacaville - cushion socks - Shoe Stores Near Me - Vacaville, California

Came in to get fitted for some new shoes after a long absence from running. Made an appointment on line and, even after arriving early, I was seen right away. Received great service from Pete who asked about my goals and previous running experience. He completed the 3D scanning procedure and made some recommendations, based on fitting results, for me. There was no pushy up-sell or any pressure to buy, just a concern for the right shoe and the right fit. You've made a customer for life! read more

Joey was outstanding in assisting my wife with selecting inserts. His knowledge and professionalism are what will lead to repeat business from our family. Thank you. read more

What an amazing experience. My daughter (middle school cross country runner) needed a pair of "race day" shoes per her coach. Went in and was greeted by Carolyn and she was a joy from the start. She spent 45 + minutes with my daughter and tried on 10-12 pairs to make sure my daughter had the right shoes and that they fit properly. After we decided on the perfect race day shoe, Carolyn and the owner Carol seen the type/condition of my daughter's current trainers and they did such a selfless kind hearted act and bless my daughter with a gift. They know what they did and it was such an amazing gesture and we will forever be Fleet Feet customers. This is a prime example of why I support local businesses. They are good, caring, honest hardworking people. Thank you Fleet Feet for an amazing experience read more

Fleet Feet - Vacaville - Shoe Stores Near Me - Vacaville, California

A good vibe and a good time. The associates seemed jovial with each other, and engaged with the customers they were helping. The woman who greeted me was polite, and quickly got me into a fitting. The tatted up dude who fitted my shoes was very nice, moderately funny, and got me a perfect pair for what i was looking for. Fleet feet is a good place for the local community, they told me of their weekly running clubs, which sounds fun! Im not a sneakerhead, but their footwear appears to be a worthwhile investment for any walks (tahaha) of life. read more

My husband and I were greeted by Joey as soon as we walked in, and it was such a positive experience from start to finish. I was looking for a new pair of running shoes, and Joey was incredibly helpful and knowledgeable. He took the time to ask really thoughtful questions about my running habits and training goals to make sure I found the best fit. What I appreciated most was how patient and detailed he was--he didn't rush me or try to pressure me into buying shoes. He just focused on helping me find what I needed, and his confidence in his knowledge made me feel like I was in good hands. It's rare to find someone who genuinely cares about making sure you're happy with your choice, and that really stood out. If you're looking for a no-pressure, super helpful experience, Joey is your guy. I walked out with the perfect pair of shoes and a much better understanding of what works for me. Highly recommend! read more

This review is going to be a bit long, but I cannot say enough great things about our experience. My boyfriend and I went to Fleet Feet in Vacaville to get him some new shoes for basic training and some for me because my job requires me to be standing for long periods of time. We wanted something comfortable for him to run and stand in, and also some insoles for his boots when he gets them. We were immediately greeted by Carolyn and she was so wonderful and kind. She was attentive and listened very carefully to what our needs were. She also answered every question we had, since it was our first time coming in. After our scans, she picked out 3 pairs for each of us to try on and listened to each thing we liked and each of our concerns. Sarah was also a huge help when it came to understanding fitting and made great conversation. They both helped me order my shoes since they didn't have the color I wanted in store. My boyfriend and I ended up getting the same shoes in the same color, and he got two pairs of insoles. He absolutely loves his shoes and insoles and kept showing them off and telling people how comfortable they are. We went in and I ordered my shoes on Friday. It's Tuesday afternoon and I just got them delivered. Everything was much more affordable than the shoes I was originally looking at, so we were able to get everything we both needed the same day. Amazing service. 10/10 have already recommended to family and friends. We will definitely be back! read more

Fleet Feet - Vacaville - OnCloud Cloudsurfer Next in the color Eclipse - Shoe Stores Near Me - Vacaville, California

I've been getting shoes here for a few years now. Each time I come in the customer service is amazing. Even on extremely busy days they make time to care for each customer individually without the customer feeling overwhelmed or rushed. It's had been a while since I came in and since my feet have changed postpartum I did a rescan and a walk test for accuracy. The associate that helped me went over everything with me in detail which helped me understand what kind of shoe would be best for my foot specifically. I then tried on several shoes while walking around the store to see which shoe would be best. Unfortunately the shoe color I chose wasn't in stock but I was able to order it online and it was delivered to my house within 5 days. I also ordered shoe inserts while I was in store which has made a world of difference. The shoes and inserts were pretty pricey but they last me usually a year plus. It's totally worth it. I have plantar fasciitis so it's important for me to take care of my feet while staying active. read more

The service is outstanding. They are knowledgeable and patient. I never felt rushed or pushed to make a decision. I highly recommend them. read more

Jordan with his excellent service helped my hubby and I to find some solutions to our feet needs. Thankful that this store has always been a place to find help from caring people. Btw..They have a 60 day return policy! read more

Great experience as an old guy buying new running shoes .. Joey's customer service skills and attitude was noted as exceptional.. thanks for all the help and providing a superb buying experience. read more

My husband and I both went in and had our feet mapped. We both naught a paid plus some socks. Next day I decided to try mine around the house prior to going on a trip. All my toes fell asleep. I went back and they were great they found me a new pair and the exchange was easy peasy. I have a ton of foot issues and Hilda was the sweetest most patient lady ever. I will definitely be back read more

I've had chronic foot pain from an ankle injury years ago (metatarsalgia) and have struggled to find the right shoe for fit and comfort. Amanda did an analysis of my gait and feet size/pressure points and had me try on a few different brands. I settled on the Altra's Via Olympus 2 and I'm loving them. Very helpful and knowledgeable read more

Fleet Feet - Vacaville - Altra - Shoe Stores Near Me - Vacaville, California

I bought my very first pair of running shoes and was blown away by the knowledge of the sales associate, their options available, and technology they use to measure your feet. read more

Staff are knowledgeable, patient, accommodating, and friendly. They cater to the needs and make recommendations as needed. If a recommendation is not available in- house, they offer on line ordering with free shipping. read more

Naturally, I have to patronize any running store with the name "Fleet Feet." I was drawn to the store just like a moth to the flame. Well maybe not a flame, but you get the idea. This is a moderately-sized store, which specializes in socks and inserts. They have a large selection of inserts and can give you a custom design so you get the right fit. Of course, they also have running clothing, and accessories such as earbuds, running lights, and of course goo. Wait--Is GOO or GU? Fellow yelpers please chime in and advise. There's also a large fashion section filled with Lululemon. That section is mostly for women, but there's a few items for men as well. The day that I visited, I was fortunate enough to have Amberley help me. I asked for options on trail running shoes, and she suggested a few that I might like. I quickly fell in love with a Brooks brand, which fit fantastic. So overall, a wonderful visit. This is a friendly place with friendly staff. Special shout-out to Amberley, and also the owner Carol. You're doing a great job here! read more

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Came in needing new walking/tennis shoes. Got evaluated tor size, arch, width, etc which I've never had, and it was so awesome! Iliana helped me go through all my options, including shoe inserts, different brands of shoes, and OMGosh what a difference! My feet are so happy :) She also helped my spouse with the process, and we will be back to check in with her and see what else we might need. Highly recommend stopping here, and ask for Iliana! read more

Fleet Feet - Vacaville - Brooks shoes are so comfortable! - Shoe Stores Near Me - Vacaville, California

Went in to try on a pair of Hoka's I read about online that would help with ankle stabilization. Explained my situation to Amanda, who was great and super informative and considerate as she brought out the Hoka I was interested in along with 2 different models for similar purposes. She took the time to walk me through each, along with using their foot scanner and an optional insole to help with ankle stabilization as well. I ended up picking up the insoles and purchasing one of the other models (ended up with Brooks) online because they didn't have the color in stock in store. Couldn't have asked for a better experience! read more

Bought my very first pair of Hoka walking shoes today...seriously expensive but so wonderful on that I couldn't un shoe until bedtime. At 71, I'm worth it! Tyler knows his stuff...sold me his charming personality and gave me the whole nine yards of the importance of these quality shoes. He earns 5 stars and a new customer for the store. Thank you corporate for such a brilliant employee! read more

Fleet Feet - Vacaville - My new companion - Shoe Stores Near Me - Vacaville, California

Thank you to Jennifer and the team for hooking me up with these great shoes - the Altra Torin 6. She was very kind and knowledgeable, and this will be my go-to place for good walking shoes. read more

Fleet Feet - Vacaville - Shoe Stores Near Me - Vacaville, California

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My wife and I bought some ASICS shoes yesterday and was very pleased with the staff . They were very professional and nice. Knowledgeable as well. Thank you! read more

First time customer and went into the location in Vacaville to get a "good pair of shoes." It was a rainy day and traffic getting there was congested so I arrived about 20 minutes before they were closing for the day. Joey immediately greeted me, understood the reason for my visit and began helping me pick out a more supportive shoe. I was very impressed with his knowledge and patience, feeling very comfortable with the pair of shoes I decided on. I also purchased some inserts that will increase the level of support. The price point is higher but I now have a shoe that is a good choice for me which is money well spent. As I was checking out I realized it was 30 minutes beyond closing time - which left me even more impressed with the service I received as I never felt rushed. I will definitely go there again. read more

Best Experience Ever! I Loved shopping at this local gem. Outstanding customer service provided by Sean who was genuinely excited to measure my feet and help me chose a perfect pair of trail runners. In fact two pairs, inserts and socks too! He was friendly, knowledgeable, patient and thorough in explaining the features of each shoe. Happy Happy! I highly recommend this store. read more

Fleet Feet - Vacaville - My first pair of Homs Yahoo! - Shoe Stores Near Me - Vacaville, California

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What a great experience coming here. My wife needed new running shoes but we only had 20 minutes to get to the store and shop for 10 minutes. The manager (Scott) was so welcoming and accommodating to us knowing that we didn't have a lot of time. He was very professional and helpful. Our new shoe shop going forward! read more

This was an amazing experience!!! Amanda was so attentive throughout the whole process! She showed great customer service and was so good I'm going to bring my brother to have the same experience! Thank You To The Whole Team! read more

Went to Fleet Feet per my PT's recommendation to my shoes to better protect an ankle issue. The staff was very courteous and prompt

Sarah at Fleet Feet was so helpful! So helpful that literally less than 10 min after leaving the store I felt I needed to leave a review. I had originally purchased a pair of Bondi's and they didn't work out for me. She scanned my feet, took a look at my gait, and really went above and beyond to find what shoe worked best for me. You can absolutely tell she enjoys helping others- and she did a great job of that for me today. It was also refreshing to speak to another person who balances running and lifting weights like me! I was able to speak to her about training ideas, biomechanics, etc. all in all in was super great conversation and an extremely welcoming and enjoyable experience. Thanks so much Sarah! I'll put these Brooks Adrenaline GTS 22's to use! read more

Tasha was the absolute best! My husband and I are preparing to do our first half marathon so we wanted to make sure we invested in the right shoes. Tasha took us both on at the same time, she listened attentively and was so personable. Her professionalism and willingness to educate us made the visit awesome! The next day we had to come back (found the same shoes in a different color at the Roseville location) Sarah helped us with the transaction and took the time to answer a few more questions we had. Sarah was so insightful and her attitude was so energetic! Thanks for a memorable experience and for getting us even more excited to get out and run! read more

I just want to give kudos to Sarah at Fleet Feet in Vacaville for exceptional and friendly customer service! I came in for a referral from my podiatrist to acquire super feet orthotics for an injured plantar fascia. Sarah greeted me and provided me information on the process for scanning my feet and my walking. The process was quick and extremely informative. Sarah went over my images and the pressure points from my walking. I was fitted with a great pair of super feet! Sarah, also having had plantar fascia injuries, shared healing tips for this type of injury. I greatly appreciate Sarah's expertise and awesome customer service! I'm confident this will lead to a speedier recovery from my injury. Thank you Sarah! read more