Smashed Potato pizza... with ricotta... sounds AMAZING, right? Nope. I was so underwhelmed! In theory, it could be SO GOOD. I even paid extra for it to be topped with additional ricotta because the ricotta that comes with it is actually mixed in the sauce. They did not put the additional ricotta on it, which is a shame because it probably would have kept the pizza from being so dry and tasteless. read more

Coal Town Pizza - 10" Smashed Potato (Sauce Contains Gluten) - Pizza Near Me - Franklin, Tennessee

Honestly, there are NOT many good pizza option in Franklin TN. Seriously. Most of the time I think the pizza we make at home is better than anything we can get out, especially with the rising dough (and NOT the good kind of dough). This spot has easily become a new favorite. My only gripe is the to-go parking situation. It's awful. That's not their fault though.... We always get the Margherita pizza add pepperoni and a caesar salad. Literally every single experience we devour it all. The salad always looks good, never any browning lettuce, and the pizza flavors are fresh and you can absolutely tell they are quality ingredients. For now, this is NUMBER ONE on our pizza list, for sure! No doubt about it. Service is always great, and usually quick with super friendly staff and the ambiance is clean and cozy - just how we like it! Highly recommend! read more

Coal Town Pizza - Actually next door/connected to pizza place! - Pizza Near Me - Franklin, Tennessee

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This place was great for our large group of soccer players who were sad that the games got cancelled and were hungry. Plus who needed space to run around. This location is ideal as it has indoor and covered outdoor seating. It is also located next to an open field where kids were playing kickball and being kids. Parking is on the street, which was fine but I could see it getting difficult as this area gets busy. The staff was great! So accommodating to our large group that all came at once. Now the food. The salad with the pears was delicious! I would have just eaten that but we came for pizza. The margarita pizza was super yummy but not big enough for 3 adults. I winded up ordering just a cheese pizza too which was plenty big. The beers on tap were just fine for us too. We will definitely revisit when we are back in this town next year. read more

Met friends for dinner Sunday. The chicken pesto sandwich with house salad was very good. We also had meatball appetizer. It was a little salty but still good read more

This was our first trip to an indoor, sit down lunch/dinner. And it was pretty darn good, except for a hiccup in service. Ordered 3 pizzas -Plain cheese; -Special of month with provolone, Gorgonzola, & mozzarella plusarugula & prosciutto & poached pears -Garden with broccoli pistou, sun dried tomatoes, artichoke hearts, pecorino romano, balsamic glaze And an order of hickory smoked wings. Working backwards up the list: wings were excellent! Smoky, moist, crispy, tender. Pizzas were great: 2 had very crispy crusts and awesome flavors. (Although the garden was a bit oily for my taste.) Small cheese had slightly thicker crust - still good. Washed it all down with fresh draft brews. (6 on tap) Note: you actually have two options in this establishment. The pizza joint which is very casual but is limited to pizza and a salad or two. The other is the Coal Town Public House which has a fancier menu (no pizza) and a much larger selection of draft brews. (The small hiccup in service: We were sitting inside - only one of two tables occupied- but our order sat there waiting for us as well ... they forgot to call our name when it was ready! All forgiven ' cause it was that good!) read more

This place has definitely got a great location. In the center of Westhaven it overlooks the green area and has a nice outside seating area. They do carry some draft beer choices and a fairly standard select of pizza. In my opinion however it's a pretty pricey stop for a pizza and beer (which used to be the standard economy meal of every college student). It's apparently aiming more upscale. For these prices, it seems like the ample staff on hand could have brought the pie to the outside table. May return if the location works but there are many pizza places competing in this market. read more

Coal Town Pizza - Beer is good and location is lovely! - Pizza Near Me - Franklin, Tennessee

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Got the potato pizza, not quite what we expected based on the description. There were 8 small chunks of super greasy potato, a handful of crispy bacon on top but the majority was under the cheese and soft/soggy. Dough wasn't crispy but was dense and had the flavor and texture of an English muffin. Flavor was bland even if you got a bite with all toppings because both the potato and the sauce had no depth of flavor. I don't think I'd come back, given the price. BRINDY: If you'd actually like more info and to make it right, DM me. 9 days later. Still waiting for a response. Terrible food and service. One star less for service. read more

Coal Town Pizza - Potato pizza. Definitely not worth the cost. - Pizza Near Me - Franklin, Tennessee

The pizzas were hot and delicious. The service was good and there was enough seating for everyone.

2 stars because the team is very friendly but you have to make a better pizza!!!! we just ordered two pies. one had only 3 ingredients and you forgot 2 of them. The pizzas are underdone even when ordered well done. we've tried three times now and we just can't give it another chance or recommend this read more

This place has wierd hours and they're not posted -- just a QR on the door. I don't trust most QRs in general.

Not great pizza. The flavors are just okay. The crust is sub par. Domino's etc are just as good - probably better.

Terrible service. 45 minute wait while the employees stood around talking. Not busy at all.

Loved it! We ordered food to go, Hawaiian Pizza, Pepperoni rolls and chicken tenders. All were great, we loved the sauces that came with the chicken! The chicken is "actual" nice size pieces of chicken and not some other scary want to be chicken!! Our order was ready when we got there and the staff was friendly. I read through other reviews and its a shame that people are giving poor reviews, someone said that they would rather have Jetts pizza??? Clearly this person does not have a taste for great pizza. We are locals and will definitely be going back again. Give it a try! read more

Very good pizza! Service was good, and it was so nice sitting outside on the patio. I felt like the cheese pizza was good except it was a little too salty. The margarita pizza wins! I loved the shredded basil on top. Atmosphere was very beautiful at night, too! I would come again! read more

Wow. I'm excited to report about good gluten free pizza that is amazing! However, I must say that the ordering process was confusing-if putting together a custom pizza. The pizza was way larger than most gluten free-so even though they are pretty expensive, it made for several meals for me. Hubby eats the regular stuff-and he enjoyed his as well-we will be ordering from them again-thank you, Coaltown for doing such a good job with gluten free crust! read more

Chop chop salad was good. Fresh and yummy. Pizza was blah Smell inside was awful. Like burnt pizza. Bad! Clearly an issue because a previous review mentions the same. I ordered the white pizza minus prosciutto add mushrooms. They charged for mushrooms even though we eliminated prosciutto. Makes a lot of sense. They said they don't replace items. So my husband asked for it on the side. Staff isn't friendly. 8 people working. Or just standing there. Talking and playing on their phones. Trash can was overflowing.... tables were dirty. No line no reason one of the teeny boppers couldn't wipe a table and empty the trash. Oh and it took 4 attempts to say 10 numbers (our phone number, for the silly at the register to get it right for them to text us our food was ready) That's a Great offering if it's to go. But when you are sitting at a table 10 feet away the little girl could have walked the 2 pizza boxes and salad over to us. All this and more for just $71. Sounds worth it right. Ha next time it's brick tops for a nice dinner and excellent service read more

Coal Town Pizza has been open now for about 2 months. They went through a "soft opening" to work out the kinks, all of which been mentioned in these comments. Like: - Place smells burnt - (this was due to a piece of cardboard left on the oven chimney - (issue has been resolved) - Pizza is too thin - (the recipe has been changed and there is much more crust to enjoy - (issue has been resolved) - No phone ordering service - (this happened in the very beginning - (issue has been resolved) This has got to be one of the most happening places in Franklin and really look forward to using the back area which is almost completely open. Awesome food, atmosphere, and cold drinks!! Also has a view over the lake on the back porch. Come try this place and ignore the early reviews when the place opened. read more

Coal Town Pizza - Pizza Near Me - Franklin, Tennessee

Overpriced, overpriced, overpriced. Another place with middle quality product selling for top dollar because of its location in westhaven. Pizza is cold, overcooked, and the staff is not attentive. I even gave it two tries to be fair...won't do it again. read more

Not worth it, unless you have no other choice and are starving. We ordered a little of everything and nothing was great. The wing were mostly skin and fat. Super greasy and hardly any meat. The Cesar salad was mostly bread crumbs. I don't think there was any cheese. The dressing was watered down and not enough for the larger size portion. The pizzas, we got the larger size cheese, it was crust was ok but pizza was super salty. Also ordered a smaller size bbq chicken. Might have had one tiny piece of chicken per slice --might! The middle was soggy probably because of the small personal size portion. Lastly, we ordered the Italian sandwich. For $16 we were expecting a portion like when you go into a mom and pop deli and they load it with meat. Nope. Not at all. I think my husband could have gone to subway for a better sandwich. Service was fine. Cashier was friendly. It was extremely loud and echoey. Maybe because it was quiet? Not a huge deal. Mostly sad we spend a small fortune on a less than mediocre pizza place. read more

I will give them 4 stars as it relates to pizza and chicken fingers. So if that is the fare you are looking for, give it a try. The price-point it reasonable and the flavors do not disappoint. The only recommendation would be for your counter staff to have a dining in or takeout approach to how they deliver your food. We had grabbed two drinks while we awaited our order and we were eventually called to the counter and handed cardboard pizza boxes. Paper plates were available at the counter which I gathered and then asked for napkins as we wanted to dine in. Just would feel more welcoming if you were asked and the meal was provided for a dine in experience. Food was worth the 'meh' experience. read more

We really enjoyed the thin crust style! Kids had fun at fire pit, running around lake and eating outside. Good addition to the neighborhood. read more

We paid 41 dollars for a takeout pizza and salad. The salad was very small. The pizza was 2.50 per additional topping- I'm sorry that I don't think 6 leaves of basil is worth it. It was fine, but it's not worth the cost. read more

This restaurant has been open 2 weeks . We ordered the supreme pizza ( 14 inches) minus olives & red bell peppers & added bacon . The pizza is thin crust . Taste was good but light on toppings & cheese . If I go back , I would say double the meat & cheese . I asked for marinara sauce to dip my pizza slice in . It was served cold with my hot pizza . I should've asked them to heat it up . It was located in a new shopping location & easy assess to get too . Ill wait awhile to try again . read more

Probably the best pizza I've found in Tennessee since I moved here. The crust is amazing I stick to the traditional cheese not the four cheese which is really good if you're a cheese guy. Can't wait for them to open up the restaurant and bar in the back. read more

Pizza was just bad. Very little sauce or toppings, sausage was 'pasty" and flavorless. The rest of the toppings seemed to be from a can, not fresh. The only real flavor was salt. Two choices for wine, both served in a can. No lemon for ice tea, packaged parmesan cheese. No real attempt to be customer oriented. We actually threw most of the pizza away even though we were still hungry. Sorry for wasting time trying out this place. We live close to here and really wanted it to work out. There were six employees behind the counter doing nothing. Coincidentally, same number of flies around our table. read more

Bland flavorless food, I ordered three pizza's Supreme, BBQ Chicken, and their pizza of the month fiesta taco. All three taste like they were made by a high school teenager taking their first cooking class, who has been told their entire life everything they produced was pure gold. Very little flavor, the BBQ chicken was just chunks of meat with no seasoning, cheese, on dough I could not locate any sort of sauce I suspect BBQ was suppose to be there but wasn't. The supreme well to be honest every fast food pizza joint does it better and at a cheaper price. At this point I couldn't bring myself to try the fiesta taco pizza but was told by family members that it was about the same flat just tossed together without thought. Over priced because it is in the West Haven subdivision, not worth the time or money. Save yourself the trouble and just order from any of the major pizza delivery places or buy frozen from the Kroger less than 200 yards away from this place both are steps above this. read more

I had high hopes when this placed was being built. Coal and Wood fired pizzas are the best when done right. The good: location is amazing. Great place to go to dinner next to the lake with plenty of space for the kids, etc. The chicken tenders are really good. Good Beers on tap! The bad: the pizza here is average at best. It's ok, not great. Such a bummer. Why not make an amazing pie and be the best at what you do? Very disappointing. The service is awful. Tons of people standing around. Trash cans always full. And everything is brought to you in to-go containers? We wanted to eat there and not have giant pizza boxes all over the table. What?! I asked to not use the boxes and they said they "had to". Time to change it up guys. Have an option for dine in customers. Afterall, dining in is the only reason I would even go back. Location. Make a few tweaks and you will increase your business. See Robertas up at the Urban Cowboy Public House in East Nashville. --Roberts is the best wood fired pizza in Middle TN. In the end, Coal Town "pizza" is more of a grab and go chicken place if you want good food. read more

Was excited for this place to open as the local pizza options are meager. Thought it was a coal fired oven but nope, just conventional pizza oven. It's a cool setting on the The made lake at Westhaven but the pizza is nothing special, I would order takeout delivered here from Jetts and grab a couple of beers and be happier. read more

Delicious!!! We've tried every pizza on the menu and they've all been fabulous!! I thought having chicken strips in a pizza place was interesting so we gave them a try. Outstanding! Salads are great too! read more

It's delicious, and big pizzas. Will definitely be back!We goT the white pizza & double pepperoni. Can't wait to try the chicken fingers!

I have eaten here several times and it is hit or miss. Salads are decent. Out of all our to go orders, there has always been something either incomplete or wrong. Margherita pizzas have thick crusts but the actual pizza is so thin that it's hard as a rock after baking. Service needs improvement as well. Employees seem to be young and addicted to their phones. They just stack up orders on the side without making an effort to get them to you. Everything is served in to go containers even when dining in. Not a fan of plastic tableware when dining in. Long wait times and inconsistent. Way overpriced for the quality. I had such high hopes for their 'wood fired' pizza. Not the case at all. Much rather spend the extra money driving into Nashville for dinner. This could have had so much potential. read more

I ordered pizza and chicken tenders for delivery tonight. Both very good. The Buffalo Chicken Pizza had perfectly cooked fried chicken and a nice crispy crust - exactly as you would expect from a wood-fired pizza oven. We loved it. read more

They changed the crust a little since opening and it is now even better! I just ordered two pizzas and a pepperoni roll and the entire order was ready in 13 minutes! Great food and great service! Coal Town is getting better everyday! read more

Great homemade pizza spot. Crust just right with non greasy cheese. Takeout or casual dine in.

Coal Town Pizza is a great addition to the Westhaven community. Today was only their second day of being open for business. We tried their double pepperoni pizza and a Caesar salad. The pizza was excellent - a thin, crunchy crust with a flavorful sauce, and lots of pepperoni. The best part was that the pepperoni was not greasy -- no grease dripping from the slices. The Caesar salad was very good, also. It was a mixture of romaine and kale. The salad dressing was flavorful -- you could get a slight taste of anchovies in the dressing, which was delicious. It could have used a little more Parmesan cheese in the dressing. Coal Town Pizza is a winner! read more

This place doesn't take phone orders, which is unheard of, especially when their online ordering site is not working. #epicfail

This place is so good! The variety of pizzas is phenomenal. My personal favorite it the smashed potato with an appetizer of pizza rolls. The atmosphere is friendly and welcoming. Best place in Franklin! read more

pizza does not hold a candle to others around area. dinning area very full of smoke. out door area great but rest is very weak

Friends tried Coal Town Pizza and told me the pizza was way to salty. Seemed strange but they were exactly right! Unfortunately I will not be returning. read more

Just ordered a double pepperoni for the family and their new recipe is INCREDIBLE! Please do yourself a favor and try out these pies! The BBQ chicken pizza is exceptional as well! read more