Im a business owner. This was my favorite place to have my vehicles serviced. People here are very…read morehelpful and they offer a great service. Theresa (Service Office), Steve Wallok (Service Advisor), Frank Johnson (Service Advisor), Mark (Greek), and their Service Manager, they are all great people to deal with. They are kind, understanding, always treating everyone with professional courtesy. I know I can count on any of them whenever i go there. Things will get done and done right. But unfortunately my wife and I had a terrible ( I mean terrible experience) and I want everyone to know this. We went there to drop 2 vehicles for service and we were waiting at the door to talk to this "new" service advisor. His name is KWAUNE AMLIN. The whole time he was acting like we weren't there, then he stepped out of the door with brute force. We thought he was going to push us out of his way. Very rude. Didn't say a word to us but instead yelled to his coworker WHAT IS THIS? Pointing at us (meaning what are these people doing here?) even his colleague was in shock with the way he say it. He (KWAUNE AMLIN) was out of his mind. Very Rude, disrespectful not just to us ( my wife and I) but also his coworker. I had to ask someone to talk to his manager, which was very helpful, respectful and understanding. Stop to hear our concerns and offer himself to do whenever necessary to have our work done. But to anyone reading this review. Stay away from Mr. Amlin, this is the kind of employee that give the business BAD REPUTATION and rotten the work environment, making everyone else uneasy. I imagine Kwaune a very bad colleague to work with. This was a single bad experience I had with him, but I imagine having to deal with him everyday. I feel sorry for everyone else there. I hope this comes to the general manager. So things will change and MAYBE He would have a second chance to change. Bottom line is this: If you are looking to a place you can trust for a reliable service. Ford of Port Richey is great. But just hope you dont get to deal with KWAUNE AMLIN (Service Advisor), or at list get to deal with him when he's having a bad day.

Bought a brand new Ford f-150 3 years ago. From. The start we had a battery issue. Took to them…read moremany times for it. For them to Tell us there's no issue. They refused to replace the battery with only a few thousand miles on it. Over time we got use to the sound of it being dead and then would Click over. Finally this year we had to put a brand new battery in it just 2 months ago. This Morning we get ready to leave the truck was Totally dead we had to get jumped and then dashboard said battery low. This is not acceptable with a brand new truck. I have cancer and we ride around with a paraplegic adult son in a wheelchair. What happens if it just stops. I feel our lives are at risk. We only have 30,000 miles on it but this is a persistent problem they won't listen to us!!! Major law suite if we get injured in a wreck Because of this problem. They are no help

Been Buying cars and trucks from Bill and Jerry for almost 20 years ,always a quality…read moreproduct,great price. Once Traveled From Penn to pick up a car while I was working in Penn for summer. They are honest and trust worthy.

From the owner: Used cars,trucks and vans,Visa Mastercard and Discover along with many types of financing availableread more

Stay away! The guy is a liar! Sold me a Jeep promising to fix the air conditioning & he never…read moredid. Also I bought it in August & here it is the end of October & I still have a temp tag on in even thought the law only gives him 30 days.

This guy is shady as hell! Bought a vehicle(cash sale) and he didn't even give me a temp tag at…read morefirst(had me use my previous tag) Overcharged for the tag fees and then didn't even refund us saying he didn't owe anything. Never got the ebcm replaced as promised, never answers phone calls. Had to report him to the state just to have to go to the dmv cause he had the title wrong so we had to pay additional taxes!! Just seen his shop is closed up and cars are gone, but beware if you come across Victor Perry again!

David Jones was very professional and efficient. We were in and out in no time we got an excellent…read moredeal on a 2026 Silverado. I would highly recommend everyone to come see Davy Jones thank you Castriota family.

We have had multiple run-ins with this dealer's service department. It is this dealer's main…read morefailure point. Let me start by saying we have had Chevrolet products for years and absolutely love them.... A handful of these vehicles were purchased at this dealership. We have worked with various sales representatives, Sales Managers, and even the owners directly. With this mix of vehicles, we have had to go to parts on multiple occasions and I can honestly say we have enjoyed working with each of these people, I consider them to be great and I am thankful to have had the privilege to work with each of them. ----------- However, we have had very serious issues over the years with the service department. I will try to briefly outline them... 1) when I purchased my 2024 Corvette, it had been at the dealer for slightly over a year (arrived in November 2023, sold December 2024 due to recalls). I had directly asked the service manager if the car needed an oil change as the oil had been in the vehicle for over a year. His response was that since the car was inside, it would be just like the oil was still in the bottle. I contacted Mobil 1, they confirmed that regardless if the oil is in the car or bottle, one year is their life expectancy, and they recommended replacement. We did our own oil change to protect the car, dealer (service manager) refused to 2) My son's 2018 Camaro 2SS Redline, it had an issue where the car acted like it was being stolen. It went into limp mode, dash lights/AC/power windows/headlights all out, multiple warning lights. We took it to the dealer, they advised that we must have broken the wiring harness behind the rear bumper as it was cracked and allowing water into it. Automatically accusing us of damaging the vehicle, so it would not be covered under our extended warranty. We paid to have them clean it and re-assemble it - they also noted that it was being caused by LED side marker lights and a weak battery, so we replaced the battery as well. We had the car back for 2 days, it failed again, we swapped out the LED side markers, back to the factory side marker lights (note it does not require bumper removal to do this), no change. Took it back, we paid again for them to inspect and clean it. They gave an estimate of $1,500 for the wiring harness and no ETA on availability, this time however they sealed it with Dielectric Grease. That was back around June 2025 and it has not failed since, we paid for the same repair 2x before they could fix it right 3) My 2024 Corvette was due for it's 'first service' which consisted of its first dealer oil change and transmission canister filter change. The appointment was scheduled a week in advance, we brought the car over first thing in the morning. I stopped by after 4pm to see if the car was done yet. Apparently the service advisor (Kathy) had placed the paperwork on the service manager's desk so it could be assigned first thing in the morning. Instead he did ABSOLUTLY NOTHING with the paperwork, the vehicle sat at the dealer untouched the entire day. Kathy apologized and said she would have it taken care of next day, which she personally handled, and I had the car back by end of day. 4) My son needed new tires on his 2018 Camaro Redline, we found the correct tire size we wanted and attempted to order Cooper Zeon tires, the dealer did not have them as an item they could order. I showed them on tire rack that I could get them, and asked if we could bring them in to have them installed, we also wanted to do an alignment. The service advisor said it would not be an issue, so we ordered them from Tire Rack, made an appointment and brought the car in for service. The service manager said they would not be responsible for any damages to his Redline rims because we did not buy the tires from them, and wanted us to sign off on that before they would work on the car. Of course I am not going to give Chevrolet permission to treat his insanely expensive FACTORY REDLINE rims like basketballs, so we refused. 5) My daughter had a flat tire on her 2023 Corvette 2LT, seems the right rear was out of alignment, and the tire wore through the threads and belt. We attempted to have them order 2 rear tires and 2 front tires, our thought was replace all 4 and do an alignment just to resolve any possible issues. We were told they would not be able to get the rear tires for at least 6-8 weeks. I showed them were they were available at Tire Rack and I could have them delivered to the dealer in 2 days. Kathy checked with the service manager, she said she was unable to install them, saying they are not from "their supplier" Her $85,000 Corvette is completely out of service for a least 2 months for a flat tire because of this service dept

Total scam dont buy from this company also check out their google reviews…read more They sell junk cars that would break down on you in no time.

I had seen a listing for an older van that the dealer was selling, getting caught up in my own…read morepersonal dreams of it, I quick put a down payment down and was agreeing to terms. Unfortunately I changed my mind, it just wasn't the right fit for me But the dealer understood my position and didn't hold anything against me. I was refunded my down payment and ended the day with a handshake and a smile Reputation is everything and boss Autozone held a high standard for customer service I would recommend them to Anyone

From the owner: Welcome to Boss Autozone, where your dream car awaits! Located in the heart of New Port Richey,…read morewe’re thrilled to bring you a trusted name in the world of pre-owned vehicles. At Boss Autozone, we prioritize transparency, integrity, and customer satisfaction. Our team of dedicated experts is here to guide you through every step of your car-buying journey, ensuring you drive off our lot with confidence. Stay tuned for our grand opening, where you’ll discover an automotive experience like no other. We can’t wait to help you find the perfect car to suit your needs and style. Follow us for updates, promotions, and a fresh content on instagram.com/bossautozone. “Every mile with a smile”

Documented Malpractice: Inaccurate Titles, and Management Negligence…read more I purchased a 2023 Honda HRV in full (cash), and the post-sale experience has been a nightmare of documented negligence. If you are an out-of-state buyer, avoid this dealership. I have included 4 photos of official state logs and internal emails that prove the following: 1. The "Ghost Lien" & Title Fraud (Photo 1): Despite paying in full, the dealership incorrectly filed my Tennessee registration with a lien to American Honda Finance. As my redacted application shows, they assigned legal interest of my car to a bank, forcing me to pay out-of-pocket for title corrections at the Montgomery County Clerk's office. 2. Documented Delays (Photo 2): My official Clerk's log proves the dealership (and their agent, Greencastle Notary) didn't even deliver my paperwork until 04/09--nearly a month after my purchase. They sat on my $25,000 cash payment until my temporary tags were literally expiring. 3. Intentional Negligence (Photo 3): When I begged for help, Finance Manager Moe Ibrahim actually emailed me telling me to wait until ONE DAY before expiration to "take action." This "last-minute" mentality resulted in the rushed, fraudulent lien filing I am now fighting. 4. Shifting Blame (Photo 4): Even at the top, the excuses continue. General Manager Scott Long claimed the situation was "out of his control" due to other agencies, yet the "agencies" are only involved because his own team failed to file a clean title. Additional Failures: * Missing Certification: Sold as HondaTrue Certified, but I never received the 182-point checklist or CARFAX. * Privacy Breach: They sent my tracking data to a typo-filled, incorrect email address.I have an open case with Honda National Customer Relations and formal complaints filed with the Florida Bureau of Dealer Control and the TN Motor Vehicle Commission. Management: Do not reply with a generic "call us." Management has my correct contact information on file. Send the notarized Lien Release immediately. The lack of due diligence is so severe that I even found the previous owner's private insurance and registration documents still in the owner's manual. This dealership fails to protect both its former and current customers' private data.

We've been Ocean Honda customers for years. We loved them. I understand that it's an entirely new…read moreowner/system/process, but it's been a massive downgrade in my opinion. Previously I would call to book a time with my regular service rep. She would be waiting for me when I pulled up, when she would immediately come out, take my keys, do her paperwork and make her notations and turn the car over to the mechanic who would take the car to wherever they did the work. We would walk into her office and talk about what I needed, and she would offer a car wash, snacks and drinks and walk me to the waiting area. When the car was done she would come get me. We would finish the paperwork, and I would go. The result was that I felt special. I felt as if Ocean Honda valued me as a customer and wanted to maintain a great relationship with me. While there were plenty of other customers getting the same service, the techs didn't schedule us all at the same time and it made us all feel as if they were waiting and happy for us to come for a visit. It made me want to come back and buy a Honda again. Additionally, the process was so easy and streamlined, I kept up with my regularly scheduled maintenance. This helped my Pilot maintain peak fitness. I say all that so you will understand the changeMy most recent visit was nothing like that. When I pulled up for my appointment, there were at least eight cars stacked up across the three bays. I got out and stood with four other customers waiting around for service. There was one guy working hard trying to get everyone checked in, but the service techs were literally sitting in their offices together chatting and joking around. They were not helping the guy trying to check us in. After I was checked in, I had to sit to the side and wait to be assigned to a service tech. By the time I actually started my wait for service, I had waited at least 10 minutes to be checked in and then on the side in the bay for at least 20 minutes. Finally the tech came over to get me and begin the process.  After we'd done all our checking in and I began waiting in the waiting area, a gal came over to get me and walk me back to the tech's office. It turns out she was confused and I didn't need to talk to him again. So I walked back and sat down again to wait. The tech came to me quite a while later to talk about what work we were going to do and then left again to give the mechanic an update. In addition to the work, I asked if he could assess the car for buyback. He told me someone else would text me that price and assessment. Since then the tech has texted me to ask me to give him a good review on Google. I told him I STILL hadn't gotten a quote to buy back my Honda even though I'd now asked for it four times. He apologized and said someone would contact me. I'm still waiting for that quote.

bought my car from this dealership about 5 months ago, and unfortunately it has been an ongoing…read moreissue ever since. Shortly after buying the car, I began experiencing problems with the traction light, then it was the engine light came on they just reset it, then it was the serpentine belt, then it was my passenger window motor, then the car started smoking really bad. Since then, I've had to bring the vehicle back multiple times for repairs, which has been extremely inconvenient and frustrating. Despite these repeated visits, the issues have not been properly resolved. I expected a reliable vehicle, especially so soon after purchase, but instead I've been dealing with constant back-and-forth and no lasting solution. What's most disappointing is the lack of accountability and urgency in addressing the problem from the sales person Tony from the Springhill location. Never returns calls back. Communication has been inconsistent, and Sam the manager in the shop in Hudson is very rude and pretty much said it's an old car you get what you get. At this point, I would not recommend this dealership to others. Buying a car should come with peace of mind, not ongoing stress and repeated trips to the service department.

Bought a 2013 Honda CRV from Golden Oldies a week ago through Tony. Had car checked out by an…read moreindependent mechanic who found a few things wrong with the car, but Tony put me through their service at 10535 SR 52 in Hudson and happy to say, Sam and Nick and their staff were very good and put things right, all covered under their 30 day warranty. Was happy with the outcome.