We looked for a used car over the summer and became extremely frustrated. I ended up buying a new…read morecar. We saw a car online from this dealership and went to see it with expectations low. Angel (both father and son) were very accommodating and helpful. When looking at used cars you never have a guarantee, but you can tell when a dealer is trying to be as honest as possible about the cars. We found a 2011 Honda that was priced well below market value, and had our mechanic look at it. I test drove with my mechanic and it passed every test. This was an experience that was pleasant, efficient and worthwhile. I do recommend this dealership.

I bought a vehicle from this guy (Angel) and was nothing but disappointed with everything from…read morestart to finish. All he did was take my $. When i went to go see the vehicle it was advertised as no issues. But there were issues, clearcoat failure, check engine light came on, and power window not working....to name a few. When i asked if he would address any of the issues for the asking price he said no. If he starts fixing things the price goes up. Even the radio didnt work because it was asking for a code, which he said was no problem to get the code. I asked for the service history and he showed me some records from the carfax showing it had some major services done, so i agreed to buy the vehicle despite these issues. I asked him to send me the carfax so i could have the service history. And when i was doing the paperwork i asked him to look up the radio code, and he showed me a youtube video about how easy it was and we would do it when the purchase was done. Of course i drove off and he never gave it to me, when i got home i looked it up myself and got the code only to find out all the speakers were blown out... Not even a week later the power steering was making noise and leaking like crazy, turns out it needed a new line that is 6+ hours of labor to install. At this point i was very frustrated, and called again to ask for the car fax that was never sent, again gave me some bs excuse that he no longer has an account with carfax and he cant provide that (after saying he would). What a joke. All this guy does is buy auction vehicles and flips them. Doesn't even do the bare minimum to ensure a car is road ready or safe. Stay away from this place.

Stopped in here to see the pretty little Porsche that they currently have on their lot…read more A very nice sweet Gentlemen came out in the rain to talk with me about it. He was armed with knowledge, had the little hand held device on him that had all the information on it about the car, which was very useful & also very impressive OuiOui. We were able to sum up what the pros & cons were in record time before we both got drenched. The little Porsche is very nice with two tone black/burgundy interior. It has a burgundy top & black wheels. It's very pretty. 33k miles. However, it's a Boxster & it's an automatic. I'm not interested in the Boxster, only the 911 Manual & the Cayman manual. We only drive manual sports-cars OuiOui. We were very impressed with the professional, super kind service here. We would not hesitate to stop here again in the future, if there were something else on the lot we were interested in. Recommend.

Operates in bad faith and will not stand by their word or their products. Doesn't care if your car…read moreis a lemon *by definition* and will do everything in their power to steam roll you. Scum of the earth - I wouldn't trust these people to wash my windshield. Secure a lawyer before working with these people.

Thank you for your response. However, I respectfully disagree with several points…read more First, Ford of Spring Hill did not secure the 47% adjustment on my behalf. I personally spent months communicating with Hankook, gathering records, following up repeatedly, and speaking directly with Hankook's warranty department. The original offer was lower, and I was the one who pushed the matter further and obtained the 47% adjustment. Second, my concern was never asking Ford of Spring Hill to submit a false or improper warranty claim. My concern was that the dealership never clearly diagnosed or documented why all four original tires on a 2024 Ford F-150 Lariat PowerBoost wore out prematurely at approximately 27,000 miles. I repeatedly asked for an explanation. I never received a clear one. If there was no warrantable vehicle defect, then I should have been provided a clear written explanation of what was inspected, what was ruled out, and what caused the abnormal tire wear. Instead, I was left with vague answers and no meaningful documentation. Third, the issue of tire rotations is important. My vehicle was serviced by Ford dealerships, and I trusted Ford to properly maintain the truck. It now appears the tires were not always rotated as represented or required, which in my opinion contributed to the premature wear. That is a service issue, not just a tire manufacturer issue. Fourth, I was told by Claude "Sparky" that the replacement tires would be mounted and balanced at no charge. After weeks of emails, phone calls, and waiting, that promise was later withdrawn and described as a "one-time offer." That is exactly why I advised future customers to get every promise in writing. Finally, my frustration is also with management. I called the General Manager's office several times and left messages requesting a return call. I never received the courtesy of a phone call back. After months of frustration, I received only a cold email. This was not simply about tires. It was about communication, accountability, proper documentation, and standing behind a customer. I do not believe Ford of Spring Hill handled this matter in good faith from the customer's perspective, and I stand by my review.

Spoke with Cher about one of their Ford Lightnings for sale. Tried to get her to work a deal thru…read moretext, but she said I would have to visit. I advised her I'm in Lutz Florida which is about an hour out and that didn't matter. We went back and fourth and she said she has a private buyer for trade-ins, so it would be best to stop by. That piqued my interest seeing that would help get more money for their truck. On Saturday 3/21/2026, I messaged her advising I was able to stop in. As I I mentioned before I'm an hour out. She wished me a happy birthday and even said when would have balloons for me. I show up and I'm greeted by Wayne. He asked me who I was there for, I told him Cher. He asked what vehicle I was there to see. Had me sit at his desk while he called Cher. She didn't answer, so he went to get her. He was gone for 5 minutes and returns to tell me the truck I was there for sold that morning. Now I told Cher I used to sell cars, but you don't have to be a salesman to see a clear bait and switch. He immediately offered the other two Lightning and I said no thank you got up, shook his hand and left. I messaged Cher as I was in my car ready to leave and she didn't apologize for not having the truck, but again let me know about the other trucks they had. I told her I didn't come for the bait and switch and I have not heard back from her yet. I wasted over two hours just in driving. If the dealership was closer, I probably wouldn't be as upset, but this was ridiculous. My experience here at Spring Hill Ford is one if the many reasons people hate going to the dealership. For Cher to do that, knowing I was a car salesman really shows they do not care what they do, just as long as they get you in. I will not be doing business with Spring Hill Ford. 3/21/26, 3/22/26, 3/23/26, 3/24/26 UPDATE:- Listing I mentioned. Still shows it is for sale: https://www.fordspringhill.com/inventory/certified-used-2025-ford-f-150-lightning-xlt-awd-4-door-crew-cab-short-bed-truck-1ftvw3lk5swg05022/ 3/27/26 UPDATE:- I have not been on since my last post on 3/24/26. I just checked and the truck has finally been removed.

The Best I've seen in Pasco County! They went Beyond what was called for. WOW! Pam the Owner is a…read moreReal Pro. And she loves her Customers

Quality and value! Timeliness! Honesty! Been bringing my car here for years and the level of…read moreservice is always consistent.

Sketchy, sketchy, sketchy!!! stay away!! I'm a single lady, and one of my tires was low and the…read moresensor was on, so I went in and asked if they could do me a favor and just put air in the tire and he asked for my keys which tire is it, he takes the car to the back after five minutes. I go around the corner to see what he's doing. He's got my car jacked up and doing who knows what. I ask him what he's doing and he tells me I need all new 4 tires. I say thanks anyway you didn't have my permission to put it up on a jack, he takes it off the jack and walks away in a huff. I get in the car. The sensor is still on now there's less air in the tire per the sensor read out. Who knows what he was going to do to my car or my tires.! do not go here

I have been here 3 times now . There's nothing they could…read moreimprove on!! Very reasonable service ...The owner has greeted me at the door,Jerry at the check in counter is very good at explaining things. I trust them

My car's temperature gauge would start to go past 1/2 way, so I would always roll down the windows…read moreand turn off the a/c. I took the car to Dependable Radiator and Scott diagnosed it to be a malfunctioning radiator in just a few minutes. I asked about the twin cooling fans and he said they are working fine and a new radiator would fix the climbing temperature gauge. Scott ordered a new radiator and thermostat, installed them, and the car now runs very happy even with the a/c on. Thank you Scott!

This shop did an amazing job fixing my radiator. I brought them my radiator that came off of my…read moremotorcycle. It took a big rock going down the road and I didn't think it was fixable. Sure enough I brought them my radiator and they said "perfect. Easy fix" dropped it off in the morning and later that day they said it was already done. I was impressed and they said they pressure tested it so everything checks out. If you looked at the radiator now you couldn't tell it was damaged. Excellent quality and excellent turn around time.