These folks know their business. After dealing with the Carmel area authorized service provider…read more(M&F) for 4 months to try to get a remote control on my fireplace replaced with no satisfactory response, I contacted Energy House. Within a week the folks at Energy House had a solution, we scheduled an appointment, they arrived on time with all the parts necessary and a professional and very knowledgeable technician, within an hour I had a new and fully functional remote control fireplace plus a fully serviced and cleaned fireplace unit.

I have about a ten year old Travis pellet stove insert in my fireplace that started making really…read morestrange noises towards the end of last year's cold weather season. I called Energy House and although it took a little bit of time, during their busiest time of the year, to get someone to look at it, they diagnosed it right away. The parts took a couple weeks to get, but then they were out right away to finish the job. Yay! I have my "fire" in my fireplace again and a warm house!

Specifically Jesse Duran on the installation at our place in Boulder Creek- truly amazing. We had 2…read moreother contractors come out for this job. One two person team with apparently a lot of experience was stumped due to the close measurements. The second one was way over priced. Jesse Duran did this job with both extreme professionalism, and a "can do" attitude of someone who is truly an expert and has seen all kinds of challenges. Jesse is a super kind, informative, educational, and a great guy-an absolute magician with this installation. We had a space that used to have a pellet stove with a smaller exhaust pipe. We weren't even sure if we could make the new pipe go straight up instead of out and then up, but Jesse did it and saved us on the materials. Also a shout out to Chase at Woodstove and sun who guided us through learning the different heating possibilities- answering all of our questions easily with a lot of patience.

Taci, Jesse, and Tom have been great while I was getting my Regency stove tuned up for my house…read more They've all been very responsive to questions and concerns, and I'm very happy with my new Regency insert. Tom was great coaching me about how to keep my wood pile in good shape, and tweaked my installation to get a strong draft going.

Great Service, fair pricing and perfect customer service! On…read moretime, extremely neat and very knowledgeable with the ins and outs of the profession. Serviced a free-standing gas fireplace last summer, went to use the unit late last fall, and it wasn't working properly. Called Ken, he agreed to honor his service warrantee to come back and fix the problem, which he did! He also sent me a link for a new remote, telling me if I purchased it, he would return to program and reset the fireplace. I am recommending F & S Fireplace systems with a 5-star rating.

Fast service, cleaned the entire firebox including the glass. Left our home spotless. Couldn't be…read moremore satisfied.

I worked with Aaron to purchase a Kozy Heat Nordik 41DV. Aaron is extremely helpful and friendly…read moreand answered my millions of questions. My builder constructed the wall framing, added an electrical run, and redirected the existing gas line. I live near the showroom so Aaron didn't mind stopping by to perform the pre-installation inspection. I was super fortunate to be able to snag an open installation appointment just one week later. 2 guys on the EmberWest install team came by and reworked my existing flue, chimney topper, and of course installed the new fireplace. I'm currently waiting for my builder to close up the wall and install the mantel, wall ledger tiles, and hearth. Once this is complete I will be calling Aaron to schedule our final log setup and testing. I realize this review is being written before my project is done but everything has gone perfectly so far and I expect the final setup will be more of the same - perfection!

Our gas fireplace hadn't worked for over a year and a half, so I finally reached out to Emberwest…read moreafter a friend's referral. Even though they kindly let me know they weren't taking new clients this year, Aaron still took the time to ask for our fireplace model number and photos. To my surprise, he actually called and walked us through a few standard troubleshooting steps over the phone! We could see the igniter wire glow red-orange but turn off after a few seconds. He explained that was a good sign -- then suggested we leave it on, and toggle the wall switch as needed to help the system reset. After a few tries, the pilot light finally came on, and then the fireplace kicked in! Aaron explained that when a fireplace hasn't been used in a while, the gas line can fill with air -- you just have to let it run a bit to clear it out. I really appreciate Aaron's kindness, patience, and expertise -- especially even though we weren't official clients.! Thanks to his guidance, our fireplace is working again, and we'll be staying warm all winter. Highly recommend!

We had Anthony do our fireplace remodel, and we are extremely happy. Our fireplace was a gas…read moreinsert, and we wanted to switch to an electric. We decided to do a build out to update the space. Anthony was very friendly and punctual. The team that he works with were also friendly and on-time. I was concerned about dust, but was so impressed with how clean they kept everything from start to finish. Anthony has an excellent eye for design, and was very helpful with suggestions for spacing and placement. He was also sure to take care of all the details, including removing existing speakers and lights that would no longer fit and properly patching up holes. They did exceptional work, and we are so happy with the finished product. We look forward to working with him again for our lighting.

What I appreciated most is that they handle everything themselves -- demolition, electrical, gas,…read moreand installation -- so there's no need to coordinate with multiple contractors or worry about who's responsible for what. I had a very specific and challenging project: installing a gas fireplace into a very small, original arched Victorian fireplace. Anthony was incredibly helpful throughout the process. He patiently answered all of my questions and spent a lot of time working with my masonry contractor to explore every possible option. Thanks to his guidance and expertise, we ended up with the best solution possible. We are finally got rid of draft and now spending most evenings in once most abandoned room

I live in a multi level house and am a senior citizen and kept falling. I called him and he…read moreinstalled additional rails on my stairs, It was perfect, He also installed a ceiling fan and other services. Kevin is quite professional and I would highly recommend him.

Called up Kevin again to install a few ceiling fans throughout my house. As usual he came on time,…read moredid an excellent job and was well priced. Couldn't be happier. Super ready for the summer heat.

Excellent service. Honestly and reasonable pricing. Thank you. I highly recommend this business.read more

Most outstanding service. Extremely conscientious, reliable and knowledgeable. Thanksread more

Installation was absolutely outstanding in all ways....on time, clean, courteous, professional and…read moreconsummately competent...promises made and promises kept...most highly recommended!

Boy do they know their stuff!! They I salled a beautiful fireplace for my brother and I had the…read moresame one done. Totally worth the money!

They were easy to schedule, on time, and did a great job. This is the second time we have used this…read morecompany.

I was able to get an appointment without any issues. They were prompt and finished quickly.read more

After 2 other flooring contractors left scratching their heads about our 2 carpeted staircases,…read moreJessie came with a "Can Do" attitude. He did what he promised and now it looks spectacular! They covered our stairs and our entire 4000 square foot home with the stone flooring of our choice. I've waited 3 1/2 years to post this review, certain that nothing is ever perfect. But to my surprise there have been no loose tiles and no issues whatsoever. Thank you, Jessie, and your amazing team.

5 stars is not enough. Jessie and his team from CTS just finished my master bathroom remodel and we…read morecould not be happier with his work. If you value attention to detail, customer service, and quality work then look no further than CTS. Jessie will guide you through the project and make sure it's done right. I don't normally write reviews; however, I had to share my appreciation for a job well done.