Amazing, quick work (needed a new spring system, the old one broke for good this morning). Ben was…read morehere as soon as he finished his last job, and the new system was installed, lubricated, and running smoothly within 30 minutes. The door hasn't sounded this good in years! Thanks Ben for the save!

So happy! I sent a request on their website for an estimate and Billy came the next day. Within a…read moreweek he was back to install the door and new opener. I found the price extremely reasonable and Billy just a pleasure to deal with. He does the work himself and has been in the business a long time. I would highly recommend!

Technician arrived promptly, diagnosed and replaced spring on Sunday(!) I'm rating it a maybe…read moresince he was unable to give me any information on the new part, or any backup for the 10yr warranty and the address listed is in the downtown business area-- not an obvious location. Also, there's only one rating listed. Most of the others have many comments. Keeping my fingers crossed on the 10yr warranty.

Excellent customer service! Spring broke on my door late in evening. Called and was fixed within an…read morehour. Recommend Lord's Garage Doors always

Awesome service! called one company they were a no show, called the next company they used dirty…read morebusiness tactics & full lies: stating it was a safety hazard & dangerous trying to scare me into buying & was also totally up charging nearly $2,000 more for what Aaron's Garage Door's did for $160.00 don't call the other company's most now a days are full on crooks. I highly recommend Aaron's Garage Door Company!

I needed service on my garage door. It was about 5 years old, and had not been serviced since I…read moremoved in about 4 years ago. The door was making quite a bit of noise when opening. In addition, the keypad was no longer working. I set up an appointment on their website, which was easy to do, and they arrived just a couple minutes after the scheduled time. They were friendly and quick. They quickly reset the keypad and it worked with my new code. They then used lubricant on the rollers for the garage door and checked a few things on the main garage door opener unit and deemed everything fine. The door now opens MUCH quieter. The whole process probably took about 10 minutes. They charged me a reasonable rate and that was it! If I have any future problems with my garage door, I'll certainly use their company again!

I am still in shock, in the best way possible. My garage door wouldn't close on sunny days and I…read moreassumed my sensors were old and needed replacing. I replaced the sender side myself, but the receiver side had a bolt that was completely stuck. I got a quote from a handyman for $400 and a second quote from a garage repair service for $350. I was hesitant to commit to either. Then Guy told me it was an easy fix, a five minute job, and he would do it free of charge. Just for the positive brand awareness. I honestly could not believe it. He said he would be at my house within an hour. Every word was true. He arrived in less than an hour, ready to work. What I have to share is that the job was far from simple. The nut was corroded and fused to the bolt. We tried impact drivers. We etched grooves for flathead and Phillips screwdrivers to get more torque. Nothing worked. Guy ended up removing the entire railing and used a Dremel to cut the bolt out. Sparks were literally flying as we cut through metal together. After getting everything cleared, Guy had a brilliant idea. He reversed the position of the sender and receiver so the signal unit would no longer sit at the angle of the sun and distort the signal. He swapped the units, reinstalled every component, and tested everything until it all worked perfectly. What was supposed to be a five minute job turned into over an hour of dedicated, problem solving work. Through all of it, Guy never once mentioned payment. He would not accept a single dollar from me. In a world where it is easy to feel skeptical, Guy reminded me that honest, sincere, and genuinely skilled people still exist. His integrity, his expertise, and his generosity left a lasting impression on me and my family. I will be referring his company to every single person in my network. Thank you, Guy. Truly and sincerely, thank you.

After sending specs and a pic of the door, requesting a spring replacement, an appointment was made…read moreand I put other offers on hold. When tech arrived he said they didn't work on these old doors anymore and just replace them. Waste of my time and his. Update: The type of door (tilt-up) and the requested service (spring repair/replacement) were in the original request for quotes. Two other firms responded saying that they didn't work on those doors/didn't have parts to fix them. You didn't, so I assumed you were coming to estimate the cost of repair to a tilt-up door. I provided the picture later, yes, but only as supplemental info. The type of door and requested service was in the yelp request.

Ponderosa is the real deal! My garage door opener failed, which caused significant damage to the…read moreentire door and required the whole system to be replaced. Thankfully, no one was injured. Ponderosa came out the next day, and the entire job was completed within two days. Kyle provided a fair, reasonable quote, and Mike did an outstanding job with the installation. He showed up right on time, worked efficiently, and was professional, neat, and clean. I was extremely happy with the entire experience. To top it off, I realized afterward that Ponderosa sponsors my son's Little League team--a great local touch. Great company, great service. I highly recommend them!

Called Ponderosa to fit my broken garage door spring. The technician arrived and had the spring…read morereplaced and the entire door system tuned up in about two hours. Very impressive work. Ponderosa will be my company of choice from now on.

Simple. Our garage door stopped functioning. I ordered and replaced a broken part but still didn't…read morework. I looked up "garage door repair" on Yelp and Garage R Us came up as my local option. One phone call, a few questions, one of their repair guys was contacted and happened to be driving past my house and stopped, fixed the problem on the spot and was gone in less than 30-minutes. Friendly and (in my case) faster than fast. I'm impressed enough to recommend them to anyone needing a similar repair.

Joel was dependable, honest and did great work. We would not hesitate to use them again or to…read morerecommend them. Great quality, great value, great experience.

Pelican Door is the company to choose if you are looking for quality, service and value…read more They were the company that installed our door a couple of years ago. During the initial process they were quick to respond, showed up as promised and installed a quality door that was within our budget. This year we had a slight accident that damaged the door, preventing it from closing. We called, they came out and made the needed repairs. Again they were timely, professional and charged a very fair fee for their service. We highly recommend this company for any of your garage door needs.

I definitely recommend Pelican garage doors. Derek was honest and thorough and informed me of the…read moreexact issues about our garage door. He fix the cables, drums, rotors, etc. in less than 45 minutes. 10 out of 10