my bedrooms were not cooling as they should. I called and spoke with . He stopped by the next day…read moreto assess the situation. They installed the system when the house was built, a little over 20 years ago. He was familar with my community. To my luck, it was a simple fix by adjusting all the vents. The vent closest to the thermostat was blowing on the thermostat, which was causing the system to shut off prematurely. He went around my house and adjusted all of my vents. He educated me the entire time he was here. He was wonderful! Now that is great customer service!

Dalton was out today, had to replace the capacitor on our ac unit. Very nice, professional, &…read moreefficient. We have used Platt's for over 11 years now & always happy with their service. Thank you for coming out so quickly & repairing the problem. It's greatly appreciated.

Asked them to give me an estimate for putting in a tankless water heater. They made appointment to…read morecome out & look. As he was giving me the write up for what the estimate would be he informed me there would be a $79 fee for the estimate. He said it would probably be on the lower side of the estimate. Nothing was ever said about a fee to give an estimate!!! So after a couple of days, we decided to go ahead and use them. When he shows up, he has a helper with him. I remind him to be careful with the PCV pipes that they are old. Then he tells me we have to sign a waiver because there is a lawsuit pending on the PCV Pipes. Wish he had told us about this before... he saw there was PCV Pipes!!! After all is said and done and he gives me the bill, it's on the highest side. His comment was "yeah, it turned out being a bigger job than i thought, so i had to have a helper." SO what had changed from a few days ago, when he gave me the estimate & told me it'd be on the low side???? It was a 3-4 Hour job not days!!!! How come he didn't know when he did the estimate that he'd need a helper??? I had been told to ask for Matt but he wasn't available when i called. I should have waited!

Have had the pleasure of doing business with Aladdins Magic a few times now this year. They…read moremanaged to remedy what other companies had not over the past several years. They go above & beyond to find the problem. Hope we don't have to call a plumber for years. I'd give them a 5 Star if I knew this was the case. :) Dispatch is personable and Austin the plumber knows what he is doing! He'll fix your problem. Have only used them for plumbing but the next time we have an air conditioning problem we will be calling them.

Our Atlantic Air Experience, Our first experience with…read moreAtlantic-Air was back in 2014. We had our over 16-year a.c. unit went out and we knew we were probably going to be told that we have to have a new one as most air companies will try to do when they come out for a repair. But Bryan, who was the tech at the time, went out of his way to come up with alternatives to help get us up and running and I would say he succeeded because after he was through piecing several things together, the unit ran for 8 more years without any other problems! Forward now to last Sunday when it finally died. Living here in Brevard, of course, it is always on a weekend when your air goes out and will ultimately be the hottest day of the year. We called Atlantic and none of the techs were available but that was actually fortunate for us because that is how we were able to meet Larry the owner, if you can believe it, the owner came out on a Sunday to see if he could help. Who does that anymore, especially an owner? We didn't know it then, but Larry is somewhat of a Brevard icon, he represents everything about how a good business should be and used to be run, being honest, taking empathy on customers regarding their individual situations and taking the time to connect and give you your best options. You don't see companies giving personal care for their customers anymore, but if you are fortunate enough to talk with Larry you will know you have met someone who is genuine. Well, unfortunately we did finally have to get a new unit this time around, but Larry called with one in mind that would fit us perfectly and with him and the Atlantic-Air crew got us set up with a new unit quickly. He called us several times to check and see how we were doing and to let us know there is a light at the end of the tunnel and with the date and time the crew will arrive. I am sure he was in the middle of very busy times but yet took the time out to call and check on us, which to me means he's very caring. The Atlantic-Air crew is terrific btw, they worked tirelessly from morning till the late afternoon in the heat putting in the new unit and didn't leave till it was up and cooling, and it was all in the same day. They were very courteous, friendly, neat and knowledgeable. All great crew qualities. Our unit looked great, and we were starting to cool down by late afternoon. We were very happy once again with our experience with Atlantic-Air and we will always use them when the need arises. I cannot stress how much less stressed you will feel when you go with a company that you can trust and that you will feel good about, and that unequivocally is Atlantic-Air. Not only will you rest cooler by nightfall, but you will rest easier knowing that your air condition needs were met knowledgeably and honestly. I guarantee you will not look back. And just like our story, yours will have a happy ending.

Since changing owners excessive over charging by at least 30%…read moresuch as soft start ultraviolet lights soft start installations

Complete air & heat has been a great company to work with since we moved here in 2019. Always doing…read morethe right thing (even when it's the harder choice for them), and treating us as valued customers they want to retain. They stand by their products and act with integrity. Can't recommend them highly enough based on our experiences!

Complete Air and Heat installed 2 units in 2011 and after both broke down within weeks of each…read moreother, I dreaded to call for service. Much to my delight he was able to fix both units with some minor replacements. He arrived at the expected time and day, efficiently did his work and fixed the airco systems, instead of stating they were old and needed replacement. I am very pleased and my whole house is cool again.

Eric from Kabran came out and charged me $700 to fix my unit. It failed within 30 minutes. He…read moreseemed knowledgeable and professional. However, results speak. Kabran then sent out Delane to do an evaluation for a new unit. He quoted me about 9k for a 1.5 ton unit. He said their prices are high but their service is the best. I was open to it. Today, I tried calling and got "Anna" their AI. I eventually got a person. It was a 3rd party receptionist, asking me ridiculous questions when all I needed was to speak to Delane or a supervisor to see if we can get the new unit it. I got Delane today. Let's see how it goes. I liked him when we spoke previously and he seemed knowledgeable. This experience so far though, has not been good. Company needs to be reachable. Fast forward... New unit is now installed. It is functional. I haven't seen the work yet in person, but the team was there a long time working on it. Seems solid, so far.

We appreciate the effort from the Kabran Team for getting the job done correctly ,immediately and…read moreat value ...and that's not an easy thing to do year after year

Replaced my air conditioner but gave me a fair estimate if I wanted to stretch the life of my AC…read moreand hold on replacement. The replacement estimate was extremely fair, and he was able to install within the week. He communicated well when they had to cancel because of weather. His team was on time and installation only took a couple of hours. The only thing I would mention for customer awareness is that he does not do financing.

Extremely rude. I just bought my place a year ago. He's had to come out twice. First time I thought…read morehe was decent but still, unprofessional. Today this man barges in my house, does NOTHING and says $75. My brother spent 3 hours here trying to figure out what the problem was and couldn't get it to work. He did nothing to figure out the problem. I was so pissed. I questioned what he did in one minute for $75. He's a hot head. His exact words. "I'm never coming back here. I can't stand you. You just voided your warranty." He couldn't even answer me like a professional business owner. He is a LIAR too. The warranty is w the unit company not him. I'll never call on him again. If I could put a 0 I would. I wish the previous owner used a different company for a new ac unit. What a jerk!!!

Super happy with Cool-Tech Air and Heat!!! Joe is awesome!!…read moreDoes great work!! Professional and reliable!!! Best prices in town!!! Honest and very knowledgeable. You will not regret calling for service or Install!! I'm so glad I had Cool-Tech Air and Heat install my new A/C!!!!

USE THIS GUY This company did a better job (Jan 2023) than any other A/C company that has…read moreserviced my home central air conditioner at homes I have owned in several states since 1986. My house in Palm Bay, FL was built in 2007. Late last year a previous A/C & Heating company from Orlando mailed me an offer $59 discount for A/C service. The technician told me that my A/C was old and near the end of its useful life. He said the inside unit needed to be replaced $3500. The other option recommended was an entire A/C system replacement $10,000 to $15,000. I WAS NEARLY RIPPED OFF. The Cool Tech Technician (321-837-3531) informed me that my A/C System was manufactured in 2016 and likely installed in 2017. He charged me $65 for the complete job.

Thank you, Brandon for a quick and accurate evaluation of the problem. I would also like to thank…read moreAmerican for having the parts needed on the truck to repair my unit.

I had a slab leak. Chris came out on Thursday afternoon and made sure before he left that I had…read morewater. I have dealt with a lot of home repairs and contractors. Chris was very professional and kind. He took the time to explain everything he was doing to me. I would recommend American Air to anyone who asked because of the concern and care that Chris showed to me. 100% Satisfied! DG