I don't know where to start....,but this business shouldn't be serving people at all…read more Every time I go there there's always a problem, 1. Refusing to provide an automized receipts. 2. 30 minutes to an hour wait time 3.Ignorant, useless passive aggressive receptionists. Last time I visited there was on April for my sinus CT scan, the technician was 45 minutes late, I asked the receptionist if they are aware that I'm here and informed that I have to go to another appointment in SLO soon, she said it's gonna take few more minutes or if I would like to reschedule? I was the only person in the waiting area... Today I had my ENT doctor appointment and unfortunately this appointment wasn't productive at all because of "the five cities imaging" my doctor said the technician couldn't provide any specific details about my scan in a written report (measurements) etc...and the images weren't available to view, so the doctor asked me if I could go there and ask for a CD because (she tried to call them several times but it goes straight to voicemail) so she can view them and schedule me for a procedure ( it was urgent) we live in 2026... how hard it supposed to be to look at the pictures?... I understand everyone can make a mistake but refusing to fix them or help a patient is outrageous, especially when the insurance payed $700 and my portion was $300. So for a $1000 I can't even have an access to the stuff I payed for!!! This passive aggressive little Spanish female receptionist was useless but made sure to talk to me with a smile telling me there's nothing she can do about it. I left but when i got home i realized it's a dead end and I need to do something and advocate for myself.. came back and asked for a supervisor and got a reply "it's not going to help"? A guy receptionist tried to send me a links that were useless probably just like the one they sent to my doctor ,he suggested I should tell my dr to check her computer for malfunction??? eventually some lady came out to inform me there's nothing they can do about it other than I have to contact "medical records" to request the images of my sinus! They are unreachable over the phone, nor never respond to a voicemail we leave! Canceling appointments and then blaming you for not calling back to reschedule, meanwhile they have "wrong contact" information in my file and "texting to me to inform me of cancellation " I never got! I filed complaint to my insurance about this business and I hope others like me will do the same.. this is a small community and words can go around... so incompetent and unprofessional!

Amazing help from the first contact via website. Clean, efficient office, friendly staff - front of…read morehouse and techs alike. Best part? Literally $700 cheaper than the place my doctor originally referred me out to.

Good care and professional service. Didn't have to wait too…read morelong. I would return if I needed scans.

Accessibility could improve well they have lots of space for handicap parking. They don't have a…read morekickplate or a push plate to open the doors so if you were someone in a wheelchair or a walker by themselves, it's pretty hard to get inside. Luckily, other people will open the door for you when they see you struggling with it. However, I think they need to install proper doors for handicap persons wheelchairs, walkers, crutches, are very difficult to get inside the building without help.

I go there to see my DR. yearly, get my blood work results and get new lab order for next year and…read morenew appointment. when i called to confirm appt. they said I didtn have one. That i had to wait until november to get blood work lab results because it is considered a physical? Cant wait four months for results that may show cancer or? Ridiculous and the receptionists are really zero help even though it wasnt my fault, the receptionist said Well it wasnt mine either? What? Very strange. But i can get appt. for anything else anytime i want, just not my lab results? since I havent gone in for any appt, i dont know how i would have to wait until november. next complaint is going to be BBB

Bad care and office experience. MA was not helpful, indifferent and dismissive. Do not recommend.read more

My survivorship is due in large part to the love and support I have received upon hearing two…read morecancer diagnosis and services there after. I can't say enough about the Director Shannon, Bilingual Support Theresa, and secretaries and Nurse Navigators. It's like an earthquake in ones life hearing a cancer diagnosis and I was dumbstruck of how to move forward. Hearst staff guided me every step of the way in a way that I understood. I'm so happy to be alive and now I support the HCRC at every opportunity. Bravo!

From the owner: Support for cancer patients and family members affected by cancer in the family. Nurse navigation,…read moresocial work, support groups, exercise classes, education, transportation, Spanish language translation, wigs, and so much more - all FREE of charge.

Use at your own risk! This is now owned by Labcorp. They poked my three year old for blood and then…read moremishandled it and were unable to complete the blood tests we needed. They assured me at the office they wouldn't charge me for this. I've been hounded by collection calls since, by oversees agents after finding they billed my insurance and are billing me for poor quality work they didn't even complete! Their office won't call me back and their "billing department" hung up on me. Buyer beware.

Brenda was great at Check in and during the draw. I was in at 8:19 and out by 8:30, so 11 minutes…read moretotal is amazing considering that there was 1 patient before me. The care was great especially on a patient experience perspective because well she was doing the draw. She opened up casual conversation, which kept my mind off the needle, lol. it's hard to get this type of care nowadays!

I have been here many times and always have good experience. They may be busy for walk ins. The…read moredoctors are very nice and caring. I'm pretty satisfied with their care and service.

Waited for about 2 hours when they said it'd be an hour wait for a "doctor" who was wearing just a…read moretank top and jeans nothing else to signify she's a doctor, not even a name tag or anything to say they can't deal the issue I was dealing with, would have been nice to know that when I walked in and if they were more professional.

The worst phone system. Calling for anything, you're waiting half an hour minimum…read more I used the call back? It called me back just to put me on hold!

Currently here with my child. For having twice as many staff as patients in the building we've got…read more5 minutes of face time in two hours. I can see why the ER is so busy when it takes hours for the simplest thing at this location. Sincerely the dude currently in room one. Skip this place and just go to the ER

Kimberly Anderson, FNP-C removed a large cyst on my back that had been there for several years. It…read morebecame infected. She removed it with the expertise of a skilled surgeon!!! It is completely gone. Recently, I've had a sore on my calf that is slow to heal. Kimberly, Alissa (NP) and assistants Jenna, Ally, and Kiley have tended to my wound with dressing replacements and treatment over the last several days. It is almost healed. About twice a year I go to Urgent Care of Pismo Beach to have the wax removed from my ears. They are the best at it! Urgent Care of Pismo Beach is the best urgent care I've ever been to!!! I can say they are my primary care providers with my regular PCP as an adjunct!

I have gone to this clinic a few times and every time have been taken care of magnificently!…read more This last visit I went for sciatic help, and Dr. Kimberly Anderson helped me and she was outstanding! She was very accommodating and also protective of my health and advised me with caution, care and consideration. She is an excellent doctor and I would recommend this Clinic and especially her to anyone!

Dr perrine is the best! I've been dealing with unsolved health issues for awhile. I've been to many…read moredoctors and different naturopaths on the central coast and outside of california. I didn't feel like they listened, or cared. I also felt like I wasn't getting any answers at all and sometimes felt worse. I didn't get better until I decided to try one more time with another naturopath. Let me just say, I am beyond lucky to have found Dr Perrine. She makes me feel heard, she's very patient, kind and really cares. She got to the bottom of every symptom I have ever had. I'm happy to say, after 3 years I'm finally able to live my life without worries. If western doctors aren't listening, and you just can't get real answers, please contact Dr Perrine!! You will not be disappointed.

From the owner: Comprehensive Laboratory Testing | Ozone Therapy |…read moreIV Therapy | Micro needling Facials with PRP | Natural Pain Management: ozone therapy, prolotherapy, platelet rich plasma |(PRP) | Nutrient injection therapies: B12 | Food allergy testing | + more

Had my labs done here. Best part? Being able to go online and SCHEDULE AN APPT. They are very…read moreclean, staff coordinates well, office is clean and when I went for fasting bloodwork at 9 am, only a few people waiting. I think you can show up OR make an appt but for sure, MAKE THAT APPT. I was in and out in less than 15 minutes compared to the offices that make you wait and wait and wait. My lab technician was knowledgeable, clean and well prepared with everything she needed. And they are a company that you can add to your apple health app so you can receive your results directly to your phone. LOVE THAT!! I would definitely go there again! It is located in the medical complex just off Oak Park and James Way.

Incredibly frustrating experience. I scheduled an appointment in advance to avoid delays, but the…read morefacility was running 45 minutes behind schedule. My time was completely disrespected. Because the wait was so long, I ultimately had to leave before even being seen. Having a confirmed appointment here means absolutely nothing. I remember having the same frustrating experience years ago when I was pregnant and had to schedule appointments here. It's why I started going to the AG location which is now temporarily closed. I will be using another lab.