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    Coastal Diagnostic Center

    2.9 (11 reviews)

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    Five Cities Medical Imaging

    Five Cities Medical Imaging

    3.4
    (61 reviews)
    0.0 mi

    Amazing help from the first contact via website. Clean, efficient office, friendly staff - front of…read morehouse and techs alike. Best part? Literally $700 cheaper than the place my doctor originally referred me out to.

    I don't know where to start....,but this business shouldn't be serving people at all…read more Every time I go there there's always a problem, 1. Refusing to provide an automized receipts. 2. 30 minutes to an hour wait time 3.Ignorant, useless passive aggressive receptionists. Last time I visited there was on April for my sinus CT scan, the technician was 45 minutes late, I asked the receptionist if they are aware that I'm here and informed that I have to go to another appointment in SLO soon, she said it's gonna take few more minutes or if I would like to reschedule? I was the only person in the waiting area... Today I had my ENT doctor appointment and unfortunately this appointment wasn't productive at all because of "the five cities imaging" my doctor said the technician couldn't provide any specific details about my scan in a written report (measurements) etc...and the images weren't available to view, so the doctor asked me if I could go there and ask for a CD because (she tried to call them several times but it goes straight to voicemail) so she can view them and schedule me for a procedure ( it was urgent) we live in 2026... how hard it supposed to be to look at the pictures?... I understand everyone can make a mistake but refusing to fix them or help a patient is outrageous, especially when the insurance payed $700 and my portion was $300. So for a $1000 I can't even have an access to the stuff I payed for!!! This passive aggressive little Spanish female receptionist was useless but made sure to talk to me with a smile telling me there's nothing she can do about it. I left but when i got home i realized it's a dead end and I need to do something and advocate for myself.. came back and asked for a supervisor and got a reply "it's not going to help"? A guy receptionist tried to send me a links that were useless probably just like the one they sent to my doctor ,he suggested I should tell my dr to check her computer for malfunction??? eventually some lady came out to inform me there's nothing they can do about it other than I have to contact "medical records" to request the images of my sinus! They are unreachable over the phone, nor never respond to a voicemail we leave! Canceling appointments and then blaming you for not calling back to reschedule, meanwhile they have "wrong contact" information in my file and "texting to me to inform me of cancellation " I never got! I filed complaint to my insurance about this business and I hope others like me will do the same.. this is a small community and words can go around... so incompetent and unprofessional!

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    Five Cities Medical Imaging
    Five Cities Medical Imaging
    Five Cities Medical Imaging

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    Dignity Health Urgent Care - Pismo Beach

    Dignity Health Urgent Care - Pismo Beach

    2.8
    (92 reviews)
    0.3 mi

    I came in this office in May for an injured wrist. They did…read morean X-ray to see if anything was broken, which thankfully nothing was. I had a feeling it wasn't skeletal and more tendon, muscular based and expressed that to the dr. He began to bend my hand in a bunch of different ways and asked me if it hurt if I moved it this way... or this way... etc. I said yes, like I said before I am in pain. I begin to tell him how this is very concerning because my career is a massage therapist and I need to get to the bottom of this situation as it is my only income to provide for my family. I asked him what the protruding bump could possibly be and he began to be short with me. He said it could be a number of different things But that he wasn't sure. So no diagnosis. He told me he could write me a prescription for ibuprofen or I could just go across the street at CVS and buy some. After he responded I felt uncomfortable. I was taken back by his bedside manner and wording so I said no thank you, I have ibuprofen at home and have been taking it. It just isn't working very well. I asked if I should get additional imaging and he said that he would like me to start physical therapy first. He wrote me a referral to an occupational therapist for my hand and said that they would be calling me to set up an appt. I wait for five days, and don't hear anything from the physical therapist office. I called dignity health and they couldn't even find the referral and apparently it was never sent over. Very unprofessional. I'm not able to get into the physical therapist for three weeks and when I do see her, she gives me a list of exercises to do and schedules me four weeks out. Now it's the end of July and I go back in to dignity health to see if they could write me a referral for an MRI because the occupational therapy is making it worse, I'm in excruciating pain and the bump has grown in size. The nurse came in, looked at my wrist and said oh no I'm so sorry you're in pain, I'll write you a referral for a hand specialist. Still no referral for an MRI. So now I'm in debt $400+ dollars on these two dignity health appts, and they want to send me to another doctor that will charge me for an appt to give me a referral for an MRI that I had asked for from the very beginning. I feel like I have been pushed in circles in the health care system and no one truly wants to help heal you. Very disappointed and will not be returning with any of my family members or self ever again. I left again feeling like I got no diagnosis, and no help for the pain that I've been in.

    Speedy scheduling was very competent front office staffing. Friendly back office staff with…read moreprofessional friendly manners. Nurse practitioner was excellent as well as Dr. Ziegler. Thank you for your care.

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    Left wrist, injured, protruding lump
    Left wrist, injured, protruding lump
    Note from the Dr. Moorehouse.  Excellent care!
    Note from the Dr. Moorehouse. Excellent care!
    Dignity Health Urgent Care - Pismo Beach

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    Coastal Diagnostic Center - diagnosticimaging - Updated July 2026

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