DR. ROGGEEVEN was great made me comfortable and explained her findings well…read more Thank you Dr.Roggeeven

I will agree that it takes a while to get an appointment, but the Dr's and staff are friendly and…read moreextremely thorough. They found a tear in my retina, something outside if my vision (I never would have noticed until some serious damage was done). The office followed up with referral to an ophthalmologist. I do recommend FYI.

To whom it may concern,…read more I had a pleasant experience while getting an eye exam a little while back and appreciated the friendly service that I received. I have also done trades work for the business, and the staff are very pleasant to be around and work for! Thanks again. Ryan

Went for an eye exam expecting to be there an hour. An hour later, I discovered I needed to return…read morethe next day, not just once, but twice. What should have been a one hour visit ended up consuming the better part of two days. Initially, I was told by current prescription was too strong. Once, I was finally done, I asked if my vision had changed much, was told "No". I compared my prescriptions once I got home, and my prescription was Not too strong. Going back, Not, Not, Not!!!!!!

Extremely helpful & to the point staff, I will go back. Easy to book in and not a long wait time.read more

Excellent service! I felt very comfortable picking out my new frames and the knowledgeable staff…read moremember was very helpful! Great selection and price and I will recommend to everyone I know.

We have been Costco Fans quite a long time. Today hit it for a quick shop prior to returning to…read moreCampbell River. Purchased in Meats a bag of chicken on sale and a container of their Large Pork Chops. Upon arriving home asked the wife where the Chicken came from - Canada. Then the P/Chops.........wait for it.......USA. We have a lot of Pork Processing in Canada ie: Neepawa Manitoba. So disappointed that we purchased Uncle Sam's meat - will be more cautious next time.

Visiting the area so of course needed to stop by. It wasn't too busy compared to downtown Vancouver…read moreor Richmond BC Costco. They had a gas station too but i don't remember the gas rate.

My experience with IRIS was as bad as it gets. I was never warned the my lenses would scratch so…read moreeasily. They were never put lens down on any surface, never cleaned with anything but the cloth and solution I was provided with. They were warrantied about 2 months after I got them, so I was super careful, but they scratched up again, maybe my shirt pocket once in a while is too much for them. Wish I had been told before I handed over $545.

From the owner: The IRIS network includes over 300 Optometrists and Ophthalmologists across Canada. Our…read moreprofessionals maintain the highest standards of technical skills and are equipped with the latest advances in eyecare technology. Book your eye exam and our professionals will build a plan to improve your vision and to protect your eye health based on your health history, daily activities and budget. IRIS offers a large selection of prescription eyeglasses, sunglasses and contact lenses and we look forward to helping you select the perfect products so you will look and see your best!

I found DR Reid very professional and pleasant. He addressed my concerns and staff were very…read morefriendly. I would not hesitate to recommend them.

I was really impressed with Iris Parksville. They were kind, organized and explained everything…read moreclearly. I recommend highly.

Pressured and felt almost harassed by dr into buying their glasses because I found their pricing…read morequite high...I wanted to bring my own frames in and it would cost $400 but to buy their frames and lenses was $300 but apparently the same lenses???then got call they were ready to pick up so called but then they don't have time to fit me in until days later...so decided to pick up the glasses anyhow only to discover that the prescription was wrong I could not focus on anything unless it was almost touching my nose...6" away so called and given no help except come in for another day...when I told them they were wrong they said I was wrong because the prescription was right...then they tried to tell me it was going to take me 2 weeks to adjust? I know when I can see something or not!!!so I returned the glasses and will never go back...terrible customer service!!! Then instead of an apology the owner called me a liar...why would I make something up to post? He also removes bad reviews from Google

The staff here are super friendly and professional. The doctors are great and are very passionate…read moreabout their work. They are very patient with small children and have been doing my kids eye exams since they were under 1 year

Purchased an HP Office Jet Pro 8315e printer that stopped working on me after a few print jobs,…read morebecame extremely slow to print, and would prompt me with bogus error messages stating that the ink was low or "fraudulent" despite it having come with the printer and barely being used. I asked for a refund since I had only used it a few times and it was completely useless and was told that I could not return it due to the 30 day refund policy having been exceeded, but since I used it so infrequently, I didn't know within that period that it would be such a piece of junk. Contacted HP to help me and they don't offer refunds and their customer support is extremely difficult to connect with. I would not recommend purchasing this printer at all and would caution buying any electronics from Staples if there's a chance that you won't know within 30 days that the product is a complete rip off. I wasted close to $200, a lot of time and energy and paper.

Order a laptop online. It gives you a choice of delivery or pickup. If they have it in stock it…read moresays you can pickup in 2 hours. They have 2 in stock. I chose pickup as I want it today as I am probably looking at an extended hospital stay for cancer. Instead , even though they have 2 in stock , they say It will be delivered to store next week. I said this makes no sense as I chose pickup and they have 2 in stock. They said I chose store delivery. The only option is pickup or delivery, not store delivery, i told them. They said sorry but I have to wait to cancel till it gets to the store. So, no laptop and no money to get one elsewhere till I get the ordered cancelled next week. Probably be too late then. Never order from Staples and expect any rational service!