Always on time Efficient…read moreWorks with my schedule Very professional Consistent Great customer service

We love Old Dominion Pest Control! Pacey is so friendly and helpful and very responsive to any…read moreneeds we may have. They are conscious of our dog and making sure all is safe for her to be around and will come out in between treatments to address anything that comes up. Would highly recommend.

I highly recommend hiring this company for all your pest control needs. They are a very…read moreprofessional and highly communicative and able to get the job done fast for a very reasonable price.

Will not call you back, have been calling these clowns every day and leaving messages and they wont…read morecall back, absolutely do not recommend at all! Any business that wont call you back is out!

Had termite and borate treatment by Kenny and Steven April 28, 2026 and they did very professional…read morework. They were on time and understood what areas were needed to treat. They went in the crawl space and did sunroom treatment. Everything was looking good when they finished. Very happy it was done !

The service so far has been great, their technicians are respectful, friendly, and knowledgeable…read more The problem I am facing right now is that their billing/quoting software incorrectly provided me a service agreement starting in June without a payment charge expectation for the month of July and due to the error in the system, they have made the decision not to honor the service agreement and charge me anyways. When I signed the agreement, I was under the assumption the month of July was part of the $250 initial treatment to get an infestation under control, now I understand that all I was being provided was two initial treatments. I will continue to use them for the time being as I prefer supporting local and their technicians are high-quality to my knowledge, but am highly disappointed in the fact they refuse to honor the service agreement they provided me. If they make this right, I will adjust this review, but not until then.

Pest Cobtrol Representatitve came out to spray for cockroaches inside and out in a newly renovated…read morehouse with open flooring. There were 2 rooms which he was not able to reach the baseboards so I was understandable towards that, the rest of the house had open availability for baseboards spraying. The technician walked into the house for about 5 to 10 minutes and walked into each room and sprayed a little bit in the center of the room. I had moved furniture to the center of each room so that he could spray the baseboards, when I asked him if he needed me to move anything so he could reach the baseboards he said no and sprayed each room in the center. I then reached out to the company to ask if this was normal which they said no and they would talk to the technician. They then came back after putting me on hold, and said he said my house was a mess and it was impossible to spray which is not true. So now we have to walk-through a house where the center of each floor has bug spray on it. If he wasn't going to do the job right he should not have done it at all. I will be seeking a new pest company in the future.

I have dealt with SP for 30 years and they have always provided great service while being both…read moreprofessional and friendly. Their rates are good.

We have our annual inspections each year and each year they're very helpful. The inspector whose…read morename I believe was Nick, found a leak this year that would have gone unnoticed by me. They're always courteous and on time too!

This is an update to the review I posted a few weeks ago on the family owned and operated business,…read morePest Out. Miss Sandy the CEO called and apologized to me for the unsatisfactory workmanship of the two men that was sent to my home to replace the fallen insulation and or missing sections of our crawl space. I thanked her for taking time out of her busy schedule to respond. She appeared very concerned the job was not done right the first time. and vowed to make amends. She sent the two men's Supervisor Mr. Keenan out to perform a quality check of the work that had been sent to do. When he exited the crawl space,we sat to discus what he observed. He explained the condition the condition it was left it in, and it highly upset him, for they had not done the job satisfactory and he qualified that was not a not a representation of her business practice. She takes pride in her company and likes to have satisfied customers. Mr. Keenan took pictures to show Miss Sandy and guaranteed he would make it right to my satisfaction. We had paid a nice price for a nice job which fell short in every way. Today September 6, two men, Jasen and Alex showed up on time between 8::00 and 9:00 as scheduled, with the proper materials to complete what should have been done by the previous men. He rang my doorbell and introduced himself and stated they were here to restore what was necessary to keep our home cool in the Summer and warm in the Winter and without further a-due went right to work. Now I we are late Senior Citizens, so I could not join them two see what they did, so Jasen provided me with before and after pictures to show a nice view as well as explained what he and his counter partner had done. From those photos, it appeared they had met my satisfaction for a job well done. Before Jasen and Alex left, they cleaned up the area and carried away all the old sagging and deteriorated insulation. In addition Mr. Keene had returned a check Miss Sandy gave him to reimbursed me for the HVAC service done. I had to pay to call a service man to service my AC unit, which he found in excellent working order. I did not expect this, but that showed me she took pride in her company and wanted to make amends. You can read the condition the other two men left the crawl space in in my previous review. I take back my previous unsatisfactory rating of this company and wish to change the overall to five stars. Miss Sandy was very polite with me and it shows she take pride in her company , by the action she took. I also have this company doing my pest control. I also stated the you lady had put poison control boxes in with my food storage cabinets. Miss Sandy explains they were not poison, but contained a sticky substance to capture the insects for coming out again and will be change out quarterly and spray.ed This put my Wife and me at ease. I will be renewing my Pest Control Contract with this company at years end. Therefore, I now recommend this company to all. If you happen to be unsatisfied with calling them, rest assured the owner, Miss Sandy will make it right when brought to her attention. If you need pest control, call Pest Out. This company, will treat you right. Tell them Joe sent you.

Dean is extremely dedicated to getting the job done right the first time. He took time to explain…read more(in layman's terms thankfully) how the insects behave and how & why his years of experience, technologies and attention to detail take care of the issues at hand, as well as the contributing factors in the surroundings. I have since switched locations and am making sure my new employers are set-up with Dean's expertise and commitment to satisfaction. (Currently, a well-known pest control company has not resolved a seemingly simple issue in our office building after 4 visits - and borderline dismissive treatment). Additionally, working with a self-starter/family owned local company is rewarding in and of itself. I definitely recommend!!!

Highly recommend this company. The owner has plenty of experience and is very knowledgeable , he…read morewent over and beyond my needs and expectations. This company deserves more then a 5 star rating

Second Opinion was recommended on a local Facebook page. We have been very happy with them. We've…read morebeen using them for a few years now. They are polite on the phone and the technician shows up on time. After using a large chain pest control company who left poison out that our dog got into, I'm happy with S.O.

Trusted service since 2010. Quality work, price, people. Been with the bad ones _wont ever leave…read morethis one!