I highly recommend! I am terrified of bugs & moved into a home 2 years ago that had waterbugs & a…read morefew other weird things (ah!), but started using this company right away & 99% I never ever see any bugs anymore! (If I ever do, they are dead!) They are so patient & helpful with also arranging the appointments with my tenants. I have appreciated them so much these past 2 years!

This company has done an incredible job in the last 3 months. So far they communicated well, and…read morehave done a great job with rodent control so far! Thank you!!

Always on time Efficient…read moreWorks with my schedule Very professional Consistent Great customer service

We love Old Dominion Pest Control! Pacey is so friendly and helpful and very responsive to any…read moreneeds we may have. They are conscious of our dog and making sure all is safe for her to be around and will come out in between treatments to address anything that comes up. Would highly recommend.

Thomas was personable, professional, responsive (called within an hour after I initially reached…read moreout), came to my home within 2 days of our initially speaking, and actually began treatment on my home that same visit! IMPRESSIVE! The paperwork, and my signature, was done via email and electronic signature. EFFICIENT!, The initial termite treatment requires the city to mark off the lines in my yard. His being so proactive, the city wire/gas line marker had also arrived, prior to Thomas, and did their markings. Again, IMPRESSIVE! He ensured I understood costs, treated the home, and communicated with my wife well on a myriad of things. PROFESSIONAL! DEFINITELY am impressed thus far, and am looking forward to the continuation and sustainment of the quality received!

I reached out to Creighton Pest Control about a mice issue in my attic. He explained his approach…read moreclearly and walked me through the plan to place bait stations outside the home to lure the mice away from the interior. He also set up glue traps in the attic to catch any that were already inside. The service was prompt, efficient, and handled with professionalism. He answered all my questions and made sure I understood the process. You can tell he knows what he's doing and takes pride in his work. I appreciated how thorough and respectful he was during the entire visit. Definitely recommend.

*This job request was for a friend's rental property with a roach infestation while he is out of…read morethe country*. Weather conflictions caused some delays in service, which caused a delay in communication. However, once we were able to get connected, very professional and tenants said the job was done well and the person spraying was polite and approachable. Extremely reasonable pricing as well! Definitely recommend over a lot of the other companies I reached out to.

Previously, when first encountered them I gave a "good" review... things have changed terribly for…read morethem!! I notice din "pest control services " with them for at least a year, the techs came, BUT NEVER went in attic or crawl space... the foreman admitted as much. No pictures, no sounds of them in those spaces/. Then they asked to come out for a "free" inspection. Suddenly they found multiple pest issues...keep in mind they have been out to me every 90 days..!!! The foreman kept calling, but now he said he was the owner, he in the past said the owner was not involve anymore with company!!!! Beware of this business, I have called our AG of Virginia, and warn anyone in using Talent, or calling them. feel free to contact me for more info....

Had termite and borate treatment by Kenny and Steven April 28, 2026 and they did very professional…read morework. They were on time and understood what areas were needed to treat. They went in the crawl space and did sunroom treatment. Everything was looking good when they finished. Very happy it was done !

The service so far has been great, their technicians are respectful, friendly, and knowledgeable…read more The problem I am facing right now is that their billing/quoting software incorrectly provided me a service agreement starting in June without a payment charge expectation for the month of July and due to the error in the system, they have made the decision not to honor the service agreement and charge me anyways. When I signed the agreement, I was under the assumption the month of July was part of the $250 initial treatment to get an infestation under control, now I understand that all I was being provided was two initial treatments. I will continue to use them for the time being as I prefer supporting local and their technicians are high-quality to my knowledge, but am highly disappointed in the fact they refuse to honor the service agreement they provided me. If they make this right, I will adjust this review, but not until then.

Charles is great. Always so friendly and on top of it…read more Never had any issues. Reasonably priced. Just super nice and easy to work with.

Charles has been doing our house on a regular basis for over 6 years. He is thorough, and very…read moreprofessional. Since we contracted with him, I have never had a pest problem in either of my houses. He is also friendly, and prompt. His rates are very reasonable. I am a bug freak. So, if I recommend someone, it is because they have come through totally, every time!

This company is ripping me off. I cancelled my service, and they acknowledged my cancellation. They…read moreconfirmed they would not charge me after Dec 2025... So, imagine my surprise when they charged me in Jan 2026 and I log in, and they intend to charge me again in Feb 2026. I am not even sure if they are still coming out or just charging my credit card. UPDATE: After my review and after I complained, they did refund 2 months' worth. But, it was still frustrating and I guess if I never said anything they would have just charged me forever.

While the agents that come out to the house have always been wonderful. The Chesapeake office is a…read moretotally different story. The office is extremely hard to get a hold of. Long hold times, unresponsive voicemails left. Today when I finally got a hold of a staff member she was very hostile stating I'm not her only customer and that corporate customer service doesn't know what they're talking about and ultimately hung up the phone on me. I have terminated services.

Worst Experience Ever! I had two separate scheduling conflicts where the company did not reach out…read moreto their tech Mike or me to confirm a date. Waited for 2 weeks till inspector came out to say he could do the job. Then, the day of the bird removal, he says he cant remove the birds due to the location of the birds though he told me in his prior inspected that he could do it! 3 weeks wasted in total on this company to not be able to help. Keep in mind I got other inspectors who cant start repairs due to the animals still not removed. Thanks for nothing.

Ehrlich was great, these guys are terrible. Going to a local company that cares…read more I'm cancelling as they don't do Saturdays and I travel. Ehrlich always came on Saturdays.