Big pool, early swim before work isn't too crowded, sometimes have to share a lane, but never with…read moretoo many. Great way to start your day.

Great pool terrible information on website and front desk. I came in a couple of Saturdays ago and…read morewas booted from the pool for a birthday party. The manager was kind and refunded the swim. This time I called ahead and was assured that there were no parties. Website shows it closes on Sunday at 5:30. I arrive at 3:30ish Swim 20 laps and am told that the pool is now closed. I responded with What? I thought is T closed at 5:30. He apologized and said he thought he told me. When I got out I pulled up the web page and asked for a refund. Then this kid tries to tell me , that he informed me prior to getting in the pool. I swim 40-60 laps consistently, I would never entertain less. I would go running or do something else. So don't trust the website, double and triple check their"Facts". Ignore their inaccurate Web page!

The outdoor swim in the rain is outstanding! Makes you come alive!! I highly recommend it to anyone…read morewho wants to feel alive!!! Fabulous!!!

Mingus Pool, rather like Mingus Park/ Choshi Gardens, is an often-overlooked but incredible asset…read moreto our community. Most folks driving through on the highway never realize the splendor of what lies to either side of it right here in Oregon's Bay Area! Located right in the heart of our little town, Mingus Pool is an outdoor pool and appears to be highly maintained for utmost cleanliness. It gets a ton of good use, which is obvious most any time you drive past. Thankful for places people can go for fun and exercise, even in a rainy climate. This park in general is quite special, and the pool only adds to the value.

From the beginning conversation to swimming happily in my new spa, everything was perfect. They…read morehelped me choose the right swim spa, right options and they worked with me on price. It was delivered on time, smoothly and efficiently installed and they were there with any questions or help I needed in the coming years. With over 30+ years in the pool and spa business they are NOT just another Spa shop. They are knowledgeable, experienced and very thorough from start to finish.

I have purchased a couple of hot tubs over the past several years from Dennis and his staff and…read moretheir knowledge , service , and maintenance products have been exceptional. I highly recommend Hot Tub Factory Outlet .

Tim has done two jobs for us: replaced our pump, and on another occasion he pressure tested our…read moresystem. He's great! He squeezed us into his busy schedule as he was returning to town. He's number 1!

Very competent. He came out to replace our pump during Christmas week. Knowledgeable and fair…read more We thought we had to replace the whole pump. The new pumps are very expensive. We ended up only replacing the motor which was less than 1/4 the price of a new pump. I highly recommend Tim because he is fair and reliable.

I've been wanting to stop in to Waterscapes Spas for a while. Parking is in front…read more They have a decent amount of spas inside. They have all the chemicals & items to go with it. They also have Green Egg grill/smokers and lots of grilling items. Service was very good. She knew the inventory. Prices seem a bit high even with early Black Friday sales.

Great service. Great family business. Great job on my pool…read more Thanks to everyone you guys are the best. Look at my pool..

last May 2025 I bought a used swim spa from accent spas. they were very attentive as long as I was…read moreinterested in buying. the day I went to look at the spa they had it wrapped and I couldn't see the edges. from what I could see the spa looked to be in good shape. they said they were refurbishing it and would paint it to match my house, so I agreed to buy it and took them the paint. they delivered it on June 5th and it looked really nice until I got close and I saw that the top all along the edge was cracked looking. they told me that they had sealed it and they assured me it would be fine. I had paid them $9995.00 and I was a little disappointed, but the transaction was done. They had to order me a cover, and it took Forever to get arriving on October 2nd. on June 26th they came out because the spa was leaking. They said they couldn't find the leak but to keep an eye on it. I had a cement pad put in to sit the spa on when it was delivered and I could tell that the spa was leaking from the drop in the water level plus I could see the concreate was wet even during very warm weather with no use of the spa. when they came out to deliver the cover, I showed them the concreate and the leak, they said that the leak must be in the very middle of the tub and to keep an eye on it. They have been out to my house 4 times total including setting it up to adjust the cover lifters and install cover, they have never addressed the leak. They just keep telling me to keep an eye on it . The tub also has bubbles on the swim end at the bottom. that research tells, me is delamination. I haven't even mentioned that to them as they are non-responsive at this point. They have waited me out because now May 2026 the warranty is over. In November of 2025 my boyfriend called them to go out to fix his spa. They went and looked at it and said they would order the part. 2 months later in February 2026 They were called and replied with , oh I guess we missed that. we will order it and let you know. it's now 6 months later and no response. I won't ever recommend this company. In fact yesterday a friend posted on face book if anyone knew a good spa company and I responded with " dont use Accent spas"

We purchased a new hot tub lid that fell apart in less than 2 years when our last hot tub lid…read more lasted 9 years. We took the "Sunbrella" fabric cover in to be replaced on August 14,, 2024. We have left several messages including a message left yesterday, December 7. 2024, which is a Saturday. We have not been called back. We have been told that our warranty cover is "supposedly to be shipped back with the next order coming from their hot tub lid vendor. Our hot tub styrofoam lid is filling up with water because the foam is no longer connected by the fabric cover. Our water in our hot tub is not staying clean because rain water & debris are getting in This is absolutely unexceptionable customer service I don't like having to resort to complaining on a public forum but we have communicated multiple times with no resolution. Reporting to the Better Business Bureau is our next step

This is our second hot tub from Hit Springs Spas of Eugene. Our first tub lasted 30 years (!). Very…read morehappy with quality products and service.

I just want to thank Scott and his staff for always giving the best customer care ever. Especially…read morethank you to Adam for patiently answering my endless questions over the months. And thank you Scott and your assistant in moving my hot tub...again! It's been almost 7 weeks since it's been out of commission and tonight I'm enjoying my spa. Some people buy exercise EqUipment and never use it and I would guess some people do that with hot tubs too. I use my hot tub three or four times a week. I'm eternally grateful for all their help over the past 2.5 years. Thank you. Thank you. Thank you. I just hope I start using my exercise equipment now!! Laura Kesten

Tom and Cody are very helpful and friendly. If they don't have what you need in stock, they can get…read moreit for you quickly. Their advice helping your pool is very helpful! Highly recommend this business!

OMG!!! I have been calling EVERY pool service company in Grants Pass to try and get help with our…read morepool and not one single person has 1) answered their phone or 2) called me back after I've left a message. I finally found Paradise's #, he answered on the first ring and he is going to loan me his pump to get started! Why is this place not on Google's front page when searching for pool service in Grants Pass? It should be the ONLY one!

They do a great job each year on my pellet stove cleaning it up and my chimney.. the price is…read moregood and they always check it for ant repairs if needed.

I was traveling through visiting family. I had a water leak in my RV and attempted to fix it…read moremyself. After an unsuccessful attempt I went into Farrs Hardware and discussed my issue with Jordan. Jordan explained how to fix my issue but it involved the purchase of an expensive tool. After showing me how to fix my problem, Jordan told me if I buy the parts and tool he would allow me to return the tool for a full refund. I made my purchase and my leak was resolved and I was allowed to return the tool for a full refund. I will recommend this store to all my friends and family.