Grand Astoria Wailea a beautiful resort that my kids stayed…read moreat, We stayed at Air bnb Grand Champion Villas and condos. Great host and condo was perfect! Location is perfect and a pleasant walk to great coffee and shopping,

Making the reservation was easy - however, no one came to pick us up from the airport. I sent an…read moreemail to the person I was communicating with via email and never received a response back regarding a status of our ride. Bummed after a long day traveling with little ones.

After my husband needed surgery we needed a taxi from the airport home. We really picked a winner…read morewhen we called South Maui Taxi. Professional and prompt right from the start making our reservation. Our flight was delayed and we were able to text when we arrived. Arion was able to pick us up 5 minutes after our arrival. Super easy pick up location. Nice van. He couldn't of been more professional. He told us he also does private tours. I'm sure his tour is wonderful. He even had some Maui fun facts to share with us during the ride. 100% we would call South Maui Taxi again 100% we would ask if Arion is available.

Great Communication, Terrific Service…read more Cannot say enough good things about Chuck and his team. Let's face it, men are not usually the best communicators by text/phone -- but Chuck is a strong exception. You can make all arrangements by text and/or phone, and he'll get back to you as soon as he safely can (sometimes minutes). He drove us 5 times in 8 days, and his colleague Darrell (equally great) once. Every wonderful thing said in other reviews is true: reliable, kind, always on time or early, and all about the customer.

We hired Speedy Shuttle round trip. On arrival they took 50 mins to pick us up. Was at the…read more "Speedy shuttle" sign and had checked in 3x with the desk. Departure they sent a cab not van and he got lost finding us. Needless to say not "Speedy".

On time. Prompt and friendly drivers. Easy to book. Took 7 of us plus luggage from Pukalani to…read moreairport and back. Other companies wouldn't even go upcountry.

I've gotten multiple rides from the airport from Maui town car and they've been great. Drivers are…read morealways prompt and friendly... happy to load my luggage and hold the door, offer cold water, mints, music preferences, etc. Felt safe and comfortable during the ride. Would highly recommend!

We had the pleasure of traveling with Stephen on Hanna Road, and we received the best professional…read moreservice we've ever experienced. I highly recommend Maui Town Car Service to anyone looking for reliable and courteous transportation.

Had a last minute request. Jeff was able to change things and accommodate me. Totally appreciate…read morethe Aloha spirt. Very professional. I would recommend 100%

I had prearranged pu and return to airport. Had multiole discussiins with Jeff as recently as today…read morebefore arruving confirming arrangements. I had arranged pu inside terminal as wife is in wheel chair, luggage etc... upon arrival i text him again and he confirmed. There never was inside pickup and they were a half hour late. When u called jeff, he hungup on me as he did not like being told off. A comolegely classless move, lacks any busines sense and WOULD NEVER USE!!!!. I cancelled them and got uber within 5 minutes. They lack all professionalism, bad business, unreliable and charge hefty. DO NOT USE!!!!

Maui Taxicab Service is the best. We got a ride from Lahaina to Hana in no time. We got there on…read moretime for a wedding.

Not only do I recommend Primo VIP, we will definitely come again…read more We want to experience The Road to Hana. After reading about the meandering narrow road, the one lane bridges, the countless curves, we decided to take a tour with a guide. Our hotel concierge recommended Primo VIP. We booked it. Tuesday morning seven AM sharp we were greeted by David. Now, we've been around and we've experienced many places on this blue planet. We've been taken places by tour guides before. But this was different. The Chevy Suburban was spotless, AC was on, drinks were offered. But David was the star of the road trip. A great personality with Aloha mentality who showed, explained, asked, answered and in general was present through the day. David was the best. If you're in Maui, and want to take a private VIP tour anywhere on the island. If you want to hear the history, biology, genealogy, geology of the island - David is your man. Thanks David for a perfect day!

Had paid $420 for a 1 way pick up from Airport to Hoolei. Cancelled the return due to exorbitant…read moreprice gouging. Confirmed again with hotel then they argued it wasn't within 72 hours even though the company had notice the day we arrived and within their time limit stated on our checkin- we would not use them again. They also charged $400 for a one way pickup for another family member on our hotel bill, while Hoolei also separately charging $120 for the taxi they utilized for the service we actually booked with them. They then show up when we're leaving as if to suggest we didn't cancel. I think this is outrageous behavior operating a business like bandits.... maybe hopeful unsuspecting patrons won't scrutinize their bill. Anyway we ended up using CB Taxi which delivered a 5 star service using a Mercedes Sprinter Van. Highly recommend- Jonah was an excellent driver, courteous, and polite. PRIMO VIP operate a business like bandits. Stay away.

My driver Tad was punctual, very friendly, helped me carry my luggage to my fourth floor condo,…read morethen took me grocery shopping for the essential and waited patiently! Tad was great and I highly recommend his services.

I made a reservation with this company over a month before my travel and 5 days before my trip I…read moreget an email saying that they had a conflict with a previous schedule. I find it very unprofessional and if they DID have a conflict with a previous appointment, why didn't they email me over a month ago. With such short notice, Hawaiian Pro drivers should pay for my new car service to get to my hotel. I will report to the Better Business Bureau.

Very positive review, 2/28/26, driver- Jimmy from OGG to Marriott Ocean Club- and I've had one…read moreprevious really. bad experience with a Speedi Shuttle driver who didn't know her way around and almost got us back late to the airport. Jimmy, though, texted while I was waiting at the luggage carouse, greeted me, stowed my luggage and off we wen. He kept up a continuous conversation with all of us, pointing out landmarks, things to do, stories that had us laughing, answering question, obviously familiar with the island. Had lost his boat at the Lahaina marina, lost a high school friend, but had other friends who'd survived. Was a positive ambassador for Maui, a great and interesting driver who all of us in the van enjoyed being with - a few newbies and a few who've visited her often. Ten stars - Jimmy was the best! Efficien, polite, an asset to Speedi!

AVOID THESE LIARS In January, I travelled to Honolulu. I pre…read morebooked my airport transfer and paid a tip online. The day befor departure I phoned Speedi Shuttle, They confirmed my appointment On my departure day, the van never showed up. 530 in the morning and these losers jusytm ignore the riders. There is absolutely no way to reach them before 8 AM They never refunded my fare AVOID THESE LIARS

I am a lawyer who was excited about my wedding on Maui on Nov 19. When I asked Star Maui Limousine…read moreif they could provide service, I received the following reply from Leo: "The Mayor has ask tourist not to come. So comply please or we will hire you to sue yourself." When I wrote back and said the Mayor's advice was not mandatory, and asked Leo if he would provide service or if I should take my business elsewhere, Leo said: "So you think we value $ over the advise of our mayor? We are not serving any tourist at all simply because all you vaccinated brainwash people are bringing us Covid to Maui...hospital here since the reopening are full." I informed Leo that if he was the Owner of the business treating a prospective customer in this manner, he had no business running a business, and if he was an employee, he was a stupid employee and that the Owner should be informed that Leo was damaging the business. Finally, I shared with Leo what an appropriate response would have been to a customer rather than the smart-ass response he gave to my initial inquiry. Don't walk away from this business...run.

DO NOT contact this company enless you want to deal with a unprofessional business. Would hate to…read morebe riding in a car with employee/owners who think like this. This was my personal experience with this company.