A+ service. I was very happy with their fast service and great low price! I requested roadside…read moreassistance when I was stranded on HWY 68 thinking I was going to be there for hours like with AAA; but this company got to my location in 20 minutes!The driver Arturo was very knowledgeable and friendly. Best service ever so now I recommend Alacran Towing 100% to everyone, my family and friends.

These guys are straight life savers! I needed an emergency tow from castroville all the way to san…read morejose after getting into a moderate collision. Alacran towing was the third business I called but they should have been the first! They by far had the cheapest rates and the driver came out within 15 minutes! The service was nothing but exceptional and the driver did an awesome job, was friendly, prompt, and professional. If i could give yall 6 stars I would. 10/10 would recommend to anyone that needs a tow in the salinas/castroville/watsonville area.

Great service Greg picked me & my car up on Labor Day (09-01-2025). Terrific attitude, above &…read morebeyond helping me with my car full of belongings & last plus best of all was good conversations until my ride showed up. He was very careful with everything he did plus while was waiting he whipped down the transport & chatted a bit. Professional in e every way possible. JaneS

Overall, great service! The gentleman that provided the job was very nice and friendly.read more

yesterday I got a flat while out visiting patients. it really threw a wrench in my morning. I…read moreasked a man at chevron where I could get help with my flat. He sent me to Dicks. I'm very happy with the services provided. Great customer service. Highly recommend call or stopping her for all your automotive needs. If they can't do it they will refer you to someone who can. 10/10

We ended up needing to call Dick's Towing after a really scary situation--my boyfriend's tire blew…read moreout while we were driving in separate cars, and he started swerving left and right. It honestly could've ended so much worse. Thankfully, they were available right away and able to tow us all the way to San Jose, which is where we were originally headed. Lorenzo helped us, and he was amazing--super friendly, communicative, and reassuring during a stressful time. On top of that, they gave us a really fair price. The only thing that dampened the experience a bit was the receptionist who answered the phone. She sounded like an older woman and came across as pretty rude. When I called back a second time because we had lost track of Lorenzo while following him, I asked where he was, and she responded with an attitude along the lines of, "What do you mean he's with you? He's supposed to be towing you guys," instead of trying to help calmly. I ended up just asking for his number. Aside from that interaction, everything else--especially Lorenzo's service--was excellent. He really turned a stressful situation into a smooth experience.

Out of all the towing companies I contacted, National Towing was by far the easiest to reach and…read morethe most helpful. Their service was outstanding. They arrived within 25 minutes, and the team was professional, efficient, and quickly got my Ford Focus unlocked. I highly recommend this company--the quality of their work and their pricing were excellent. Thank you again for the great service.

Mario responded quickly, took care of my situation. His worker was very quiet and attentive. Both…read morewere patient and respectful. Appreciate the peacefulness of what they did. Their prices are cheaper than MOST. The services I requested provided were excellent.

If I could give more than 5 stars to this company I would. Francisco not only kept in close contact…read morewith me but he physically PUSHED my car from the second floor of the parking garage to the entrance due to the tow truck being too tall to fit in the parking garage. He could've denied my request upon learning that his truck wouldn't reach my car in the parking garage but he physically put my car in neutral and pushed it two stories down to his tow truck to hook it up. Also, this was at about 11:00pm. I am recommending this company to all of my friends and will absolutely be utilizing their services again. Impressed is an understatement.

Francisco picked me up yesterday after my EV had a flat tire - such a nice guy! Very professional…read moreand kind, just the kind of person you want to pick you up when you're stranded and wishing you were somewhere else. If you need a tow, give Francisco a call!

Best service around! Our car died tonight in seaside after dinner and we're not from this area. I…read moresearched roadside assistance and Ricky's was the first to pop up. I called and explained the situation and he immediately said to text the address and he'll be there. We waited less than 30 minutes for his arrival and for him to jump start my car! I'm so happy I called him and thankful he was available. My husband said if we could give him more stars for his excellent service we would.

Fantastic service! I was in a tough spot when one of our cars needed to be towed to the dealer for…read morerepairs. Service was timely and extremely professional. Will definitely be calling them again!

This review is for their phone customer service. Called to get some information and the lady who…read moreanswered put me on hold 4 separate times and talked way too fast. I had no idea what was happening. Please slow down.

My ex boyfriend pretty much stole my car and ended up getting arrested and got my car towed on May…read more7th. By the time I was finally able to get it out which was 3 days ago the tow fee added up to be $1900. The first lady I spoke to was not helpful besides letting me know that I needed a sheriff vehicle release form signed which cost me $132 before I would be able to pick up my car from the tow yard. After I got the nesessary paperwork I went to the Salinas Auto Center location which happened to be a warehouse building that seemed to be decided into separate offices that were all closed except for the garage door that is located right next to the office door. I called the number that is posted again and I asked why the door said closed if its posted online that it they close at 5:00.? The lady proceeded to tell me that they are closed because they close shop at 5:00. At that point I reminded her that it was only 4:15 which caused her to get irritated with me and put me on an endless hold. It's been days later I finally was able to speak to the driver and he lied saying that he's called and left numerous messages. And that I was supposed to meet him on Saturday at 10 which I was never told. So he was extremely rude telling me "now your going to have to wait til Tuesday to pick up your car". ABSOLUTELY THE WORST COMPANY EVER!!!! Extremely UNPROFESSIONAL- RUDE- DISRESPECTFUL- LIED TO ME ON MULTIPLE OCCASIONS.

Such great service all around. From the customer service rep I spoke to on the phone (didn't catch…read moreher name) to the Tow Truck driver (Andrew or Diego?). Both were polite and professional. They made me feel at ease and got me to my destination. Highly recommend.

I have had AAA forever, because roadside service is essential: when auto repair becomes necessary…read more The one time I switched, my midnight flat tire was a nightmare, to fix. Had to call the police, who did not know the 24/7 auto service available. Well, last month my battery needed replacing. In the driveway, the car would not start. I called AAA, they could not come immediately. When they finally arrived: although I told them, I needed a new battery, the service man thought I just needed a battery jump! Then, he said, he had to go away to get one, for my car. Over 2 hours later, he showed back up, with the new battery. So, I was very nice: he told me multiple times, about being shot 6 times in Vietnam, once in the head!!! Bullcrap, he was 46: I am 66, female and do not like scammers!!! The dealership charges $250 for a battery, plus $150 labor to install. AAA charges $225 for the battery, because I pay AAA annual fees. Overall, it got done. My neighbor came to chat, which saved me, from the service drivers BS. However, please be very careful. So many creeps out there, nowadays!!!