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    Bay Area Computer Repairs

    Bay Area Computer Repairs

    (535 reviews)

    Hello, I was recently experiencing some problems with my laptop due to age. The battery was no…read morelonger holding a good charge and I was getting constant alerts due to my laptop running Windows 10 and needing to upgrade to Windows 11. I am on a fixed budget and needed an upgrade. The thing that I appreciated about Neil is that he is willing to work with you based on your budget and needs. You just have to communicate, open up a working dialogue, and hear out all the options. Neil found me a refurbished Lenovo ThinkPad with all the right features and software. He could have also sourced me a new gaming laptop with the best speeds and processing power but of course- out of my budget. If you get to know Neil, you realize he does care about his clients and wants to make things right. So far I am satisfied with my laptop computer and if I run into an issue I can always call him and he'll do his best to help - obviously within reason.

    Beware of this guy, Neil (or is it Neal?), he has sold a very close friend of mine used electronic…read moregoods twice claiming they were new. He seems to like to prey on people that do not know much about electronics (yknow, his whole customer base) so make sure he opens every "new" item in front of you and ask for receipts! Seems like he has a backdoor hookup with Best Buy or something, maybe he is buying returned merchandise and claiming it is new, I am not sure but just be careful! One of the electronic items had the prior owner's name still in it as a user profile! EDIT: Lol, yeah, ok Neil. The old "I'm not a scammer, you are the scammer, that's why I had to refund all your money because all the things I sold you were used garbage!" excuse doesn't exactly make sense. Everyone, just sort the reviews by single star ratings and see what they say, make your own choices, just be aware that this guy will try to sell you used equipment & parts as new and then get all mad when you call him out. Another Edit: Now he is calling this a fake review when I pointed out how his "no, you are the scammer, I gave you a refund" reply (one of six or seven replies, he kept revising it and I kept getting notifications each time) did not make any sense. Leave senior citizens alone, Neil, it's a bad look to threaten seniors in this day & age.

    Cobalt IT - itservices - Updated May 2026

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