Dario's been a great help with my laptop woes! Twice now, I came in asking for assistance after my…read moreown (amateur) attempts at troubleshooting have failed me. Between those two visits, Dario has replaced the laptop's faulty hardware and made fresh installs/reinstalls of the OS and drivers, all while keeping my files safe and backed up each time. His knowledge in gaming laptops makes the service valuable to me, as someone who primarily uses them and is well aware of its caveats for gaming. The way that the service was all seamless like it was nothing is a testament to both the skills and professionalism Dario exhibits. He's also been accommodating with the payments and pickup times, providing solid communication throughout, even offering support over text in case I need help again and the troubleshooting can be done at home with no extra cost. Overall been a solid experience, and I'm glad to have someone nearby that I can count on for these services!

I recently found this business on Yelp, and I'm very happy with my choice. My computer got a virus,…read moreand I had extremely important information on it -- all my business files and financial documents. I was very afraid to bring it to someone I didn't know. But from the first minutes of meeting Dario, I felt safe and confident that I could trust him. After a quick assessment, he provided a detailed explanation of the issues with my computer. The next day, everything was fixed at a very reasonable price. I called him several times afterward to verify some information, and Dario answered right away each time. I am very satisfied with the service and highly recommend him.

Neil was very quick to respond when I had an issue with my external hard drive. He was able to give…read moreme advice on what to do in order to recover my data and save it on a better type of drive as I had been using a more out-of-date device. Will reach out to him again if I have other computer-type issues.

Hello, I was recently experiencing some problems with my laptop due to age. The battery was no…read morelonger holding a good charge and I was getting constant alerts due to my laptop running Windows 10 and needing to upgrade to Windows 11. I am on a fixed budget and needed an upgrade. The thing that I appreciated about Neil is that he is willing to work with you based on your budget and needs. You just have to communicate, open up a working dialogue, and hear out all the options. Neil found me a refurbished Lenovo ThinkPad with all the right features and software. He could have also sourced me a new gaming laptop with the best speeds and processing power but of course- out of my budget. If you get to know Neil, you realize he does care about his clients and wants to make things right. So far I am satisfied with my laptop computer and if I run into an issue I can always call him and he'll do his best to help - obviously within reason.

Ron is a life saver! My iMac 27 2013 hdd died and he was able to replace it in 1.5 days. He also…read moreshare his knowledge on hdd and help recovered my data. I would percent recommend Ron to anyone. He can also turn your old macs brand new again with the latest mac os.

He is always friendly, reliable, skilled. Highly recommend. I have been to him several times.read more

Scott is friendly and does outstanding repair work. I like working with honest folks and for sure…read moreScott is just that. He has fixed computer issues for me in the past. My iMac suddenly died and we both felt the issue could be a failed HD. Scott picked my computer up and as things turned out the HD had not failed ... it was corrupted. Scott could well have told me it had failed and charged me a lot more money that the reasonable price he charged for fixing the corruption issue. He constantly kept me informed of the repair progress and I had my iMac back in a couple of days. OUTSTANDING SERVICE! Thanks Scott! I highly recommend you contact him if your computer acts up.

I used these guys twice so far. A really decent honest proprietor. I had blue screen of death on…read moremy Lenovo. He managed to resuscitate without reformatting my drive. I would definitely recommend.

Above and beyond service!…read more My MacBook was hanging off a thread. I called for an estimate, and they gave me a price within the range I was looking for. I dropped off my computer and it was ready to go in one week. I could not be more satisfied with the service, and the way my laptop operated the same day I picked it up. I will be back for my future computer needs.

Terrible and incompetent service. I brought in my computer with a problem that it wouldn't connect…read moreto the internet, and they ended up deleting ALL of my programs! Ugh. Computer is now worthless to me and I have to reload every program. Hours of work ahead for me.

Twenty months later, the battery they put in my Pixel 6A is still doing fine. I was having trouble…read moreplugging in the charging cable, so I brought it back. They cleaned the dirt and pocket lint out of the USB-C port (they have a microscope, so they got all of it), and didn't even charge me. Definitely my go-to place for phone repair.

My new spot for any device repairs. They previously did my daughter's IPad and they just recently…read morerepaired her phone. The people here are very friendly and knowledgeable. They explain in depth what issue is, how to avoid that issue from happening again and give great tips. Sell accessories and unlocked phones as well. They have couches to sit and wait inside as well. If you need a great quote on a repair make sure to stop by Tech Loop in downtown Menlo Park

My MacBook Pro laptop stopped working about a week with a third party battery. I told the guy but…read morenever fixed the issue and paid more than $300. Don't trust this guy and don't pay all up front until you test it out. I'm never going back with him.

I dropped off my external hard drive seeking repair back on 6/14. He told me he would get back to…read moreme in about a week saying if he could or could not fix it. I filled out a form. I have not heard back since then, and it is now 7/26. I've called and left messages 4 times. He has never picked up. He has not called back. My external hard drive is gone. I have no updates whatsoever. I'm incredibly confused. He seemed like a really nice, professional guy but this is obviously unacceptable.

I took my laptop in after finding it dead on a Thursday morning. I use it as my main computer with…read morea powered hub and extended monitor. I was asked if I wanted expedited service and of course I said "yes" to the charge of $99 since I needed it turned around fast. On Friday I called to find out the status and was told that it needed to be "opened" and if I approved (another charge) with no commitment as to when it would be fixed. Saturday was the tech's day off and they are not open on Sunday so no apparent rush to fix it. On Monday I was asked if I needed the data. I had originally said "no" because I had my data backed up on Carbonite. I asked about the Apps that I had and the tech said they would be wiped as well so I decided to save the data and apps. This was a $199 charge to "determine if the data was salvageable" by testing the SSD. I was then called and told that yes, the SSD was salvageable and there would be a $599 charge to recover it. Each step was a dagger because I needed my computer and the data/apps so I approved the charges. I finally got my computer back on Monday afternoon with a $1,600 bill feeling like I should have just bought a new computer and put up with reinstalling my apps. I got the computer home, hooked into my system and it worked fine. The next morning it was dead again. I hooked it up to a spare charger (bypassing the powered hub) and the computer was back to life. The entire problem was my hub charger! At no time was I advised that a charger might have been the problem and was instead overcharged for work that wasn't needed (probably not even opened to get to the SSD that I was bill around $800 for testing and recovery.) THIS PLACE IS A RIPOFF! I'm thinking of reporting them to the BBB. Update on 08/14/26: Eddy from ClickAway reached out to explain the services that were performed on my laptop. After his explanation I am now better informed of the work and charges and better appreciate what was needed to get it restored to working order. I updated my original rating based on an agreement to reduce the price of data restoration. I am looking forward to a continued relationship with ClickAway.

Arin was consistently communicative throughout the process. Very professional and available. Calm…read moreand focused atmosphere. Great online and text progress alerts. Highly recommend.

Teddy is the best. I am the stereotypical (not white hair, it's multicolored grey) grandma. The…read moreone who knows enough about computers to proof documents, send emails and watch YouTube. Teddy was so respectful, kind and more importantly, for some people, knowledgeable. I was having issues with my iPad. That's not their service. I understood it was hardware stuff. He showed me and fixed the problem. I guess this review is more of meeting Teddy. it was such a pleasure. When I break something I'm calling Mobile Kangaroo for the iPad repair.

Teddy was great!! I have a Samsung 10 and needed the battery replaced. No one else could help,…read moreclaiming that they could not get a battery. Not Teddy. He said he would have to order the battery. I met with him on the 6th of August, and he had my battery by the 10th, he let me know that it would take about an hour to replace the battery. I let him know that I would wait and would bring a book to read. I went in on the 11th and read my book, relaxing in the chair in the lobby. And, it only took 45 minutes! My phone is operating like it is brand new. He also gave me tips on how to preserve the battery. The location is a bit hard to find, but worth the drive from Belmont and time it took to find it. I am very pleased with the customer service and Teddy. [Easiest way to find him is to take Sneath off of El Camino.]

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

Thought i destroyed my computer when i was a dummy and spilled some liquid on it. Panic as i were,…read morei found TechinSF and gave them a call. Seeing a company rated 5 stars is rare but then after the service the Micheal gave to my computer at a great pice, he was able to clean everything and run everything back to almost when my computer was new. Very straight forward and assuring on getting my computer fixed and up and running. Highly recomend them and i know if anything else happens to my computer im hitting TechinSF first. They really rep earning those 5 stars.