Review 1 -- Personal & Strong…read more 1 Star -- Extremely Disappointing and Unsafe Experience I would give ABC Towing zero stars if Google allowed it. I was left waiting outside at night for more than three hours for a tow truck that never showed up. Throughout the entire ordeal, I was repeatedly given different ETAs and told someone was on the way. I continued waiting because I was relying on the information they gave me. Hours passed, and there was still no truck. As a woman stranded at night, I found the entire situation incredibly unsettling. There was no urgency, no meaningful follow-up, and absolutely no follow-through. Then, after keeping me waiting for hours, the service was ultimately canceled around 11 PM. This was handled terribly from beginning to end. If ABC Towing couldn't fulfill the request, they should have communicated that instead of repeatedly giving inaccurate arrival times and leaving someone stranded. Completely unacceptable service. I would not recommend this company.

If I could give it a zero star i would. The person who answered my call wanted to charge me $300.00…read morefor a 18 mile tow. I'm sure he realized I wasn't going to call him back.

Willie was GREAT! I needed a quick turnaround on my tow. He delivered. He communicated throughout…read morethe tow process and he DIDNT overcharge me. 10 out of 10

5 STAR service! ASAP Tow really means asap! lol They came at the perfect time and was very…read moreprofessional and as a female by myself I felt safe and in good hands! That meant a lot to me because it was dark I was kinda scared so I was so happy when he arrived to save the day! Also Price was lower than others I called and I could tell he was not trying to get over on me! So with all that said, I highly recommend!!!

Found and booked through Yelp. They were very responsive and we considered them to be reasonably…read morepriced. We had a vehicle towed from an auction site to our residence and they handled it well! You hope to never need a tow but if you ever do, I highly recommend them!

I can't say enough good things about G&C Towing and its owners! The battery on my car died and even…read morethough someone else had jumped it, my car still wouldn't start. When I called G&C, they were able to come right away. Although I expected them to tow me to a car repair shop, they were able to diagnose the problem and towed me to a nearby auto parts store instead. They bought the part, installed it, and had me on my way in just a few minutes. The car works perfectly and the battery is now charged. They even checked on me later to make sure I had been able to get home safely. These are GOOD PEOPLE, and I will call them every time I need a tow in the future. I highly recommend them! Any towing company can tow a broken car, but G&C went above and beyond!

Formal Complaint Regarding Unprofessional and Abusive Treatment of Customers and Elderly…read moreIndividuals I am an Uber driver and am filing this formal complaint regarding an extremely disturbing interaction that occurred while I was assisting two elderly individuals at your facility III South Fulton located on Bucknell Rd. When I arrived at the gate, the young lady working there was already engaged in an argument with another customer. That customer requested to speak with a supervisor, and the young lady stated that she was the supervisor. Throughout the interaction, she was rude, condescending, and dismissive. I asked a simple question and received an answer. I then remained in place briefly because I was transporting two elderly individuals and wanted to determine whether they needed additional assistance before having them exit my vehicle in the heat. The situation escalated when a young man went to retrieve the elderly couple's vehicle. The young lady abruptly and rudely stated, "You're going to have to move your car." I calmly responded that I already understood that and was simply waiting to determine whether I needed to assist the elderly couple. At that point, she became visibly upset, mumbled under her breath, and proceeded to call me a "stupid bitch." This behavior was completely unprovoked, unprofessional, and unacceptable. When the gentleman returned, instead of helping de-escalate the situation, he joined her in antagonizing and disrespecting me, even after I repeatedly explained that I understood I would need to move my vehicle. What neither employee seemed capable of understanding was that two things could happen at the same time: I could move my vehicle and also ensure that two vulnerable elderly individuals were safely assisted. Both employees displayed explosive tempers, impatience, and an inability to communicate respectfully with customers. It was apparent from their interactions with both myself and the customer before me that they lacked the temperament and professionalism necessary to work in customer service. The customer who was there before me later discovered that the young lady was not actually a supervisor despite representing herself as one. Additionally, when asked for her name, she provided the name of the road where the company is located, "Bucknell," as her last name. This deceptive behavior gives the appearance that she intentionally provides false information to prevent customers from filing complaints. Even more concerning, two elderly individuals were left standing on gravel while using a walker and a cane. The elderly woman slipped on the gravel during this ordeal. The elderly woman suffers from early dementia and had forgotten about the vehicle payment. Her daughter had already paid all fees and has assumed responsibility for the payments. The daughter, who arranged the Uber transportation for her parents, was on yhe phone listening to the entire incident and also contacted your corporate office before this incident and spoke with Mandolin and Megan, who was identified as a manager. She explained the rude and unprofessional treatment, particularly toward elderly customers. Unfortunately, there appears to have been absolutely no effort to address or correct this behavior. To make matters worse, the elderly woman involved is retired law enforcement and deserves to be treated with dignity and respect, as does every customer who enters your facility. No customer should ever be called derogatory names, subjected to aggressive behavior, deceived regarding employee identities, or witness elderly individuals being treated with such disregard and indifference. We expect a thorough investigation into this matter, appropriate corrective action, and a response addressing how your company intends to ensure that no other customer--especially elderly and vulnerable individuals--is subjected to this type of treatment again. We will continue pursuing this complaint until it is properly heard and resolved.

Tow truck driver arrived within 30 mins as quoted. He was very pleasant and professional. The rate…read morewas fair and reasonable. They called me to inform me that my car safely arrived at auto shop. I appreciated their quick arrival and communication. I will certainly call them again.

He was very quick and responsive. We asked him to tow our vehicle from one residence to another. He…read morewas able to adjust our car out of an odd angle without damage to any of the surrounding vehicles. Very affordable for what we needed him to do. I would recommend him to anyone who needs a tow!

The BEST! Fast, easy, price reasonable and efficient! Will definitely recommend!…read more Don't delay book today! Ha

My driveshaft was laying in the road couldn't move at all. Cam came quickly, was courteous,…read moreefficient, friendly and professional. The price was very reasonable. Made my bad situation a lot better.

They answer the phone when you call…read more Were very willing to help regarding the situation I called in about. The only issue was that I felt they took too long to come out. I ended up cancelling the request, and going with a different company that was a little closer in proximity because even though I called both companies at the same time, the other arrived before this one. All in all, the distance hindered the use of their service.

This is a true 24/7 tow truck service. I broke down at the Atlanta airport and they picked up my…read morecar in a speedy fashion. It was no less than 30 minutes. They are friendly and reasonably priced. I would recommend this business!

First I would like to say my day started off on a high note because I woke up today. Not too long…read moreafter driving to work, a 18 wheeler ran me off the road and i hit the median. After calling around for help, TOW MAN was THE ONE to assist me in my need of help. I was waiting for help for 8plus hrs. but TowMan came thru and worked everything out for me. Big THANKS TO THEM AND THEIR SERVICE. PLEASE USE THEM FOR TOWING AND SALES ON JUNK CARS! 5 Stars! Thank You.