I rented a commercial property from CPM's commercial division from late 2019 until early 2025. Over…read morethat time, there were quite a few different people at CPM who were in charge of managing my studio's property, most recently Norma Salazar and Bobi Henderson, and what I'll say is this - Each and every person I've ever dealt with in the commercial division, as well as the ladies in the main office when I've gone in to pay rent in person, have treated me with kindness and respect. Whenever I have had a maintenance issue in the property, they handled it within 24 hours - with the exception of one time when the company was switching to implementing a system of maintenance requests through their website, instead of the old system of having me place a phone call or e-mail. On this particular occasion, I had a maintenance request which was overlooked. When I was feeling frustrated and contacted the commercial division again to find out what was going on, upon realizing the error they apologized to me about it with complete and total humility, and had a maintenance person out on the property immediately to solve the problem. This was the only error I ever experienced with them in 5 years, and they solved it with a human touch. The feeling of this has stayed with me. For my final inspection, I deep cleaned the entire space and left my studio totally spotless, and in return I received my full security deposit back. Reflecting on my experience upon moving out, I left feeling well taken of, and with a sense of trust in the people at this company. I feel like these days, great customer service is so hard to find, and so often whenever someone has a negative experience with a business out in the world, they are eager to get onto the internet to let everyone know about it, but rarely do I ever read anything really honest posted when someone has a positive experience with a business in the world. Thank you to everyone over at CPM who took great care of me.

Although CPM Reality may be not directly at fault, they have a real problem over at Bradford Place…read more The property manager on site is unavailable, doesn't care, and doesn't keep her word. I would not rent anywhere that she is managing.

Sylvie and her team are professional, friendly, and very responsive to client needs. Highly…read morerecommended!

Sylvie is an exceptionally skilled business advisor I continually go to for advice about rental…read moreproperty investment. She has a ton of wisdom to share her warmth and care for her clients goes above and beyond thank you Sylvie!

This place has SO much stuff. Mixture of cheap affordable stuff and junk as well as really nice…read moreantiques. Great spot to look around and the man working here was very nice, quiet and helpful. Worth a stop.

This is a TERRIBLE business!!! Ive been in several times, they claim to negotiate price but ive…read morealways walked out thinking its kind of sad they think theyre going to make any money at all. I love repurposing old furniture so the idea of this place was a dream come true. I tried to shop local to help out an obvious struggling business... but the owner is a rude arrogant old man whos trying to make a profit off of every item hes had sitting in that old shed for years. Never again!

LONG STORY BELOW. BEWARE!…read more THE OWNER OF ASURENT, LISA PETRINI, THREATENED ME FOR MY HONEST REVIEW! I slightly revised this review, today April 29, 2026 as a few problems were resolved on April 28th. Lisa, I investigated the law and you have nothing on me. This is protected speech. Have your lawyer check the S.L.A.P.P. law. I'm retired and I'll be happy to go to Medford several times to see you in court. There will be no arbitration on your efforts to stop me from exercising my First Amendment rights. Our experience has involved serious issues with financial handling, communication, and decision-making. The owner, Lisa, withheld over $500 from our owner disbursement, claiming an unpaid utility bill with the City of Ashland. This claim is incorrect. I contacted the City directly and received written confirmation that somebody (I thought it was the tenants, but, Lisa said it wasn't) established their own service, our account is fully paid, and the landlord account was closed. I emailed the city's communication to Lisa. Despite this, Lisa refused to acknowledge the City's confirmation and continued to claim she did not received a response from them. SERIOUSLY BAD NEWS REGARDING UTILITIES. TENANTS BEWARE!!! Added tonight on April 29, 2026 - The City of Ashland emailed me. Lisa Petrini, owner of Asurent, closed the utilities account for the property and left the tenants without utilities, including electricity, water, sewer, and other city services. The missing smoke and carbon monoxide detectors were photo documented during the original walk through with the staff of Asurent Property Management. See below for the response I received from Lisa Petrini. The original review was dated April 24, 2026. On April 28, 2026 Lisa threatened me for the review. I revised the review on April 29, 2026. We were also informed that tenants reported a gas smell--an issue that should be treated as an emergency. I immediately directed our contractor and Jahnke (HVAC) to inspect for a potential gas leak, as Asurent indicated it may be related to the HVAC system. Asurent then stated that the gas company had already responded and shut off the service. However, when our contractor and Jahnke arrived, the gas was on, and no leak could be detected using their equipment. During this same discussion and following threats, Lisa claimed that required smoke and carbon monoxide detectors were not present. This is highly questionable. The home was fully remodeled prior to engaging Asurent, and all required detectors were installed. Asurent also completed an initial walkthrough with us at that time. Given the inconsistencies already noted, this claim raises further concerns. Lisa claims she has the walk through documents stating that there are missing detectors. I ASKED HER FOR THE WALK THROUGH DOCUMENTS IN ORDER TO ENSURE THE DETECTORS WERE NOT PRESENT. SHE HAS NOT PROVIDED ME WITH THESE DOCUMENTS. We've experienced holds on our net proceeds (deposits minus expenses) that were not released until my threats were issued. See above about the threats from the property manager. We have encountered inconsistent information in regards to utilities, expenses and repairs. Based on this experience, I cannot recommend this company to other property owners.

As a previous tenant, I do not recommend this company based on my experience with them, for…read moremultiple reasons. Communication lacked from the moment I moved in. However, their move-out and deposit practices were unprofessional. In my case, a portion of my deposit was withheld for cleaning charges, despite the unit being returned in cleaner condition than when I moved in. At move-in, the apartment contained a pee-stained mattress, dirty dishes in the dishwasher, and footprints on the counter. I expressed this and no one ever responded so just dealt with it myself. At move-out, I arranged and paid for professional carpet cleaning, provided a receipt for this service, and uploaded multiple photos documenting the condition of the unit. I was charged a $385 cleaning fee for a one-bedroom apartment in addition to a separate additional carpet cleaning charge. When I requested itemized receipts and clarification regarding the charges, Lisa did not provide itemized documentation in a timely manner and was unable to clearly explain the specific services when we spoke in person. She attributed the need for cleaning to dog hair, afterwards; however, dog hair is not visible in the photos submitted and she could not provide proof. I had also initially requested a move-out walk-through, which was denied. They don't do those. When I questioned these issues and raised concerns about inconsistencies in the explanations I received, Lisa stated that she would file a counter-defamation claim. I ultimately chose not to pursue the matter further, for my own peace, but I believe it is important to share these details for other prospective tenants to consider as it seems to be ongoing.

As someone who appreciates the importance of professional expertise, I have for years trusted Kenny…read morewith my real estate needs, and have referred him to friends and family. Kenny is flawless with negotiations and contracts, and goes out of his way to do everything the right way. If he notices a battery is chirping on a smoke alarm, he's going to change it. Kenny understands market statistics, but sees communities and individuals as more than just statistics. His communication is both personal and direct. Kenny is motivated to be of service, and not simply to make a sale. The world needs more of that, which is why I wanted to take the time to write this review.

Kenny comes highly recommended. He was thoughtful smart and an excellent communicator. This was my…read morefirst house sale. It came with complications that Kenny navigated smoothly. The house sold for more than I expected. Kenny is honest experienced and easy to work with.

They took the application, (and the $90 for the couple. Applicants did everything they asked them…read moreto do then never called back to give them an answer. Totally ghosted them. They could have at least called them or emailed them that they weren't approved or whatever. The place has been sitting empty for more than 100 days. Manager was nice

amazing company with knowledgeable and polite staff would recommend this company to anyoneread more

I highly recommend Danna and the whole team. We were looking for a smallish, walk to downtown,…read morehistoric, charming house in Ashland that wasn't crazy expensive. Basically the hardest property to land in town. Because this would be a second home and we weren't in a hurry, it took us about 10 months to find exactly what we were looking for. I am most impressed that during that time I was never pressured into considering a property that wasn't exactly right for us. In fact there were several instances, when I was ready to compromise on the things I had said I would not compromise on, and I was encouraged to wait. That meant the world to me because in the end, through quick action and thoughtful negotiation from the team, we got our dream home. Can't thank the team enough for persevering and staying the course through the process!!

From the owner: When you choose Gibson Group to represent you in the purchase or sale of your Southern Oregon home,…read moreyoull have all the advantages of working with a boutique real estate agency and all the benefits of using one of the largest regional firms in the nation. As an independent broker associate group within John L. Scott Real Estate, we have full access to the extensive Scott marketing network while offering our clients the superb personalized service that defines our business.