I had my pup groomed here for the first time today. Coco clips had outstanding customer service. They want to make sure all of your needs are met and go to great lengths to take care of your pup during the grooming process. They really love what they do and did a fantastic groom for my sweet girl. In addition to the great service, they have gone above and beyond to be safe during this COVID 19 crisis. They have thought of everything to ensure all parties are as safe as possible. So happy I've found the right place to groom my pup. Thank you Coco Clips! read more

Coco Clips Dog Grooming - Pet Groomers Near Me - Vienna, Virginia

What can you say when you go to a pet groomer and pay over $100+ per dog for a trim (not a breed specific cut), bath, and nail clipping? My mini-Shih Tzu had a crusty anus when he arrived and had it when he returned home. I was offered a free trim after I called in but I should have never had to have done that. I've never experienced a 'hygienic cut' being something extra. The front office staff is absolutely fantastic but I found the grooming process isn't a fit for me. My dogs received mediocre haircuts even at just a trim. Considering other ratings my experience is likely an expensive 'one off.' PJ you're wonderful. But I am rating quality, price, and staff relations. A '3' is average. I hold zero ill will. read more

New to the area and wanted to make sure we chose a good place for our little girl, came across this business with 5star reviews. The conversation started off a bit awkward as I asked the groomer if She would book My dog For a nail trim, the response I got Was a bit stand offish and with a huge attitude.. " oh we don't just do trims you Would have to pay for a wash as well" "OK... well you want to charge $40 wash for a 10lb dog, how much is a cut and groom"? "It's a $85 and up DEPENDING ON HOW WELL BEHAVED THE DOG IS and other things" IS This a joke??! Do we get a discount since our little girl is an angel?! Or are you going To be the judge of her behavior and attitude and how much we pay after you groom her?! She acted like we were wasting her time and our questions were annoying her, you can keep The attitude and we will take our business elsewhere where we are respected and our little pup is wanted. Thanks but no thanks! read more

I am absolutely blown away! My dog looks absolutely PERFECT! she looks like she's out of a magazine. They did such a beautiful job. Meeting with PJ instantly put me at ease, he attentively listened to me, gave me some fantastic ideas on what to do with my fur baby to create the look I was hoping for. I had high expectations to begin with and Cococlips exceeded them 100x over. Highly recommend bringing your pup here for extra special care and attention to detail. My pup not only looks amazing, but appeared to have enjoyed herself very much! She made a doggie friend, seemed very relaxed and genuinely had a pup-smile on her face when she was returned to me. Thank you so much! Very excited to continue bringing her to cococlips!!! read more

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**UPDATE** Two days after the incident, the co-owner Collette reached out to me on my cellphone to personally apologize on behalf of her receptionist that i had a negative encounter with. Colette wanted to hear my side of the story, and she listened, she was very apologetic and sincere. We all encounter hardships and challenges in life, especially in these times, which we both understood. Despite that, Collette explained to me the steps she took to guide her receptionist towards better customer service and communicating with clients. I think this is top NOTCH customer service, and definitely convinced to give Coco Clips another try. I will update again with pictures of my puppy's new haircut once i make an appointment with Coco Clips! read more

I had a great experience taking my dog to Coco Clips for the first time. I've been looking around for a groomer for my dog and I think I've found the perfect one in Coco Clips When I first entered me and my dog were warmly greeted. The place was clean and respectable and the whole staff was very nice. They made sure that Siopao was comfortable and took care of. When I returned to pick up my dog I was pleased with the haircut and how he looked. They even mentioned that if I saw something I didn't like or my family didn't like that we could take him back for a trim - which they honored. I highly recommend this place for anyone looking for a dog groomer! For reference I have a 8 month old Maltese. read more

I've been going to Coco Clips for the past 2 years and was generally happy with their service. What I witnessed last week was inexcusably inappropriate and disrespectful. After leaving my pup with the male owner, I was instructed by him to call the office and check in. When I called, the lady at the front desk rudely said there was no need to call in. At that time, she didn't put the phone back on the receiver properly. I overheard conversations between the staff and the owner. The conversation was clearly about me spoken in a very condescending, derogatory tone, using words that were insulting and downright rude. "I don't need to deal with stupid things like this early in the morning. What a stupid lady. A stupid person doesn't know they are stupid. It's not her f*ck'in first time here. She is so f*cking stupid." They went on with insulting comments for the next few minutes until someone hung up. Honestly, I had not said anything to the groomer that would prompt this reaction. Before leaving my pup, we had a short, very friendly, polite conversation and I had let him know that I had accidentally cut my pups hair above his eyes a bit too short as the hair was getting too long. The man continued the conversation telling his staff that I had blamed him for the cut last time, and said "do you think I would f*cking cut his hair like this? She thinks I did this to her f*cking dog? What a f*cking stupid lady". I went home unsure what I should do about this conversation I overheard. I decided to address it when I returned to pick up my pup, hoping they would acknowledge it and apologize for their behavior, and all would be forgiven as I know private conversations happen and staff talk about their customers behind their back once in a while - and although it's inappropriate, they do sometimes happen. Maybe he was having a bad day. All I wanted was honesty and an apology. I got neither. I spoke to both Collette and PJ (?) - I understand they are both the owners (although Colette was not present during the overheard phone call). He denied the entire conversation. He said that he wasn't talking about me as they have 4 other dogs there at the same time. I asked him if it wasn't about me, and if it's about another customer - it is still inappropriate and disrespectful. He denied it, and then said that it wasn't about anyone. He refused to admit that the conversation even took place and insinuated that I was lying and making this all up. Collette said she would speak to her staff and have a conversation with him alone. At that point, no apology was given, nor a discount given for the services. I paid my (overpriced $144) bill in full, didn't leave a tip, and left visibly upset. Collette called me after on the phone, acknowledged and admitted that what was said was inappropriate, said the lady at the front desk was sorry and offered to give me a free grooming next time if I choose to come back. Although this was the right thing to do as a business, I told her I'd be willing to come back if PJ (who is the owner!) apologized to me and admitted what he had said was inappropriate. Afterall, I cannot work with the owner of a business who is untrustworthy, dishonest and not transparent. She completely understood and assured me that he would call or write back to apologize. Still waiting to hear back. read more

We just moved into town and I got my dog groomed here today. I was disappointed with my dogs groom but after speaking with the owner I did get a full refund and rescheduled for some touch-ups/ corrections on my dog. The owner was friendly and understanding the whole time. Stellar customer service! I will be back with the 5th star after my dog goes in for the touch ups. read more

I have a large very hairy lab who likes to act like your normal boy...I mean puppy who gets dirty and rolls around in the mud. Coco clips has done a great job keeping him clean. They do his teeth, nails, de-shedding process and of course a bath. He loves going there! It's pricey but way worth it! Ann C read more

The team is so talented! I have moved from the area and tried a few new places, only to yearn to go back to Coco Clips! They are so amazing and patient with my Pomeranian's unruly double coat! read more

Coco Clips Dog Grooming - My Pomeranian the day of his cut at Coco Clips! - Pet Groomers Near Me - Vienna, Virginia

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They gave my two dog babies the best grooming of their young lives. The staff us beyond talented and lovely. Worth every penny.

This is the most amazing grooming shop. I wish I could give them more than 5 stars. I have a corgi and they absolutely did a fantastic job with him. They are reasonably priced and really go the extra mile. Due to COVID they are being so safe and I greatly appreciate that. read more

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Great service! Service came up to about $95 for my mini schnauzer. They really took their time with him and waited until he was comfortable enough to let them work with him. They listened to what I requested and they did a great job. read more

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I have been bringing my Cockapoo to Coco Clips since their grand opening back in 2017. They ALWAYS do an AMAZING job!! You can just tell how much pride and love Collette and PJ put into their business; I wish we had more small business owners like them. They care so much about their clients -- both the humans and their doggies! They also know exactly how to groom each breed; your dog will not be walking out of there with a buzz cut. Shout out to Chloe who has been grooming my pup for the last couple of years. He just always looks so cute and smells delicious after a day at CoCo Clips. I highly recommend!!! Jodi. read more

Coco Clips Dog Grooming - Pet Groomers Near Me - Vienna, Virginia

I've been taking my dog Cookie ( Maltese) for her regular grooming and recently my other dog Rocky (Boston Terrier). am satisfied with their service. PJ is very polite and friendly. My baby loves Coco Clips!! read more

SO GREAT! I brought my newly adopted rescue doggo for a grooming session here and they did SUCH a wonderful job! Collette was amazing in calling to talk through what I wanted and used great judgement on my little guy when I wasn't exactly sure how to describe my vision. Very pleased with our experience! read more

Coco Clips Dog Grooming - After! - Pet Groomers Near Me - Vienna, Virginia

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We just moved from LA and loved our groomer there so it was hard finding another place. I happened upon Coco's because another groomer we tried to book didn't have openings for weeks. I called and quickly made an appointment, and they called to confirm day before. The business is easy to find, parking lot, and the space is cute and clean. I felt comfortable dropping Mozzie off - everyone is really warm and friendly. The grooming took about 3.5 hours including the plenty of time they gave her to feel comfortable. She is a nervous nelly and historically is not great at the groomers! She's a rescue and previous horrible owner slammed her tail in a door, so she's faced quite a bit of trauma and can be untrusting of ppl. This place has experience with rescues and anxious dogs like mine! They did a great job, cut was exactly what I asked and prices reasonable. They even offered to make additional trims free of charge if I noticed anything later. They charged $80 for full grooming and $15 for nail trim and dremel. For reference my dog is about 47 lbs. New customers get a free teeth brushing. read more

Coco Clips Dog Grooming - Pet Groomers Near Me - Vienna, Virginia

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We absolutely love Coco Clips! Excellent customer service. I can't say enough for their dog psychology skills. Our German Shepherd Bella is very anxious and has a hard time with grooming. We heard Coco Clips is great with all dogs and decided to give them a try. We were amazed and have stayed with them since. We bring our four dogs, Bella, Ringo, Maui, and Canelo. Maria and all the staff go above and beyond with different tactics to make our dogs comfortable and reduce their stress. We love seeing pictures of them enjoying, and sometimes even sleeping, during their spa sessions. Their grooming skills are excellent. Bella always looks amazing! We appreciate all the staff and their hard work. We usually deal with PJ, Collette, and Maria. I definitely recommend supporting this small business in our NOVA community. read more

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Best grooming experience ever. Called when regular groomer unavailable. PJ got us in. Our 10 year old maltese is high anxiety with separation issues, as well as issues with his hind leg (dislocated kneecap). He usually shakes and cries at the groomer. Not here. Hesitant but soon felt comfortable to walk around. It felt like Dog Whisperer episode. Finished early! Looks amazing! Loved!! read more

Coco Clips Dog Grooming - Our 10 year old maltese after grooming. Best grooming experience ever! - Pet Groomers Near Me - Vienna, Virginia

I've always been happy with the various groomers I have taken my goldendoodle to. Although, this is the first groomer my dog is happy with as well. I'm sure most of us have had various levels of difficulties dragging our dogs into a groomer, but this is the first groomer my dog LOVES walking through the front door. The staff is extremely friendly and the services are great. I've been a repeat customer for almost a year now, and can highly recommend this place to anyone looking for a new groomer. read more

Very glad I brought my puppy to this place. While the haircut had to be very short due to matted hair (not their fault), they explained everything before starting and did a very good job. They did a particularly good job with my Schnoodle's face, maintaining her teddy bear look, which was amazing considering how short the rest of the hair had to be cut. Staff is friendly and professional. read more

My pup is almost 11 years old and doesn't usually enjoy being groomed. After moving to the area, I spent LOTS of time researching different groomers and am so thankful I went with Coco Clips. The staff is SO friendly and did everything they could to make my old girl feel comfortable and relaxed- so relaxed she when I picked her up she was upbeat and happy. I couldn't recommend more! I already have an appointment for next time. read more

I can't say enough good things about Colette and the team at Coco Clips. Our Portuguese Water Dog suffered a botched grooming job at another groomer in Vienna - and my vet recommended Coco Clips as the place they take THEIR dogs. I called the shop and they fit us in the same day - and did a fantastic job in fixing the other groomer's mess. Our dog is not a big fan of grooming in general - but, when I walked in to pick her up, she was playing tug-of-war with other dogs in the shop. It's a great environment, easing an edgy dog's anxiety. Colette was also very helpful with advice and instruction on how to maintain the fur between grooming appointments. We now have our permanent local groomers, and will not go anywhere else. I'd give them 6 stars, if I could. read more

If you want to spend $180 without tip this is the place. Happy with the haircut, but very expensive. My puppy got haircut at other place around $90 they also did great job for haircut, the reason I change place is because my puppy got skin infection, I thought was from the previous salon, actually not. I should ask for a quote unfortunately I didn't. read more

Serendipity! That's the best way to describe seeing the banner on the back of the truck... Coco Clips 301A Maple Ave in Vienna. We had recently acquired Brady O'Hare a 4 month old soft haired Wheaten Terrier who was in need of grooming. We walked around the corner to explore Coco Clips and meet Collette and Shannon and immediately made an appointment for our young man pictured above. We could not be happier than seeing Brady after his "puppy" cut and brand new bow tie and the price was right. We occasionally care for a two year old Wheaten who we acquired and cared for the first six months of her life. Lilly of The Valley, a cousin of Brady had been going to a leading and quite expensive groomer in the area. We made an appointment with Coco Clips and were amazed at how much better she looked following a time with Collette (and, less expensive). I only regret I am unable to show you a picture of Lily after her grooming session. Try Coco Clips; you can't go wrong! Take the unsolicited advice from Brady and Lily, they know best. read more

Visited Coco Clips Dog Grooming for the first time about a week ago and had a really great experience. I dropped my pomeranian, Bobby, off around 10 am and picked him up around 1 pm. He got the works from Coco clips and I must say, it was the best hair cut and all around grooming experience we've ever had. First off, he smelled lovely and he came out with the most adorable tie, which he ripped off about an hour later (I got some pics though so that's alright). His cut was perfect, undercoat brushed out, coat so shiny and fluffy. He felt so plush! Nails were trimmed and teeth were brushed. My pup walked out of the shop with so much confidence; he loves a good bath and haircut. Great experience for my first time at Coco Clips. I can't wait to book my next appointment. read more

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I have 2 Standard Poodles and they have been going to CoCo Clips for almost 2 years. We have had totally wonderful experiences every single appointment. The people are very friendly, very knowledgeable and professional. They are so kind and caring with my dogs...they come back from their 'spa day' happy and gorgeous. Wherever we go, people stop me to ask where they get groomed and how great they look. read more

Coco Clips Dog Grooming - Dogs - Pet Groomers Near Me - Vienna, Virginia

Our dog was practically feral and in desperate need of grooming and they really came through for us. They have something that looks like carpet samples so you can see how close the shave will be. Our dog felt very comfortable there and the price was reasonable especially considering how extremely matted she was. We will definitely be back and recommend others. read more

I have been looking for a new groomers for my dogs and I finally found them! Jaxson had a great time at Coco Clips. You can tell that they genuinely care about your dog. I will definitely be coming back with Jaxson and my other dog Charlie. They will make sure your fur baby has a great experience. I recommend them to everyone! read more

Coco Clips Dog Grooming - Jaxson first puppy cut - Pet Groomers Near Me - Vienna, Virginia

Very very nice grooming place for our dog! They did a wonderful job and treated Leo so nicely! read more

Great spot. Close by and friendly owner. Very attentive. Looking forward to visiting soon

Highly recommend. It was the first grooming experience for our puppy, Teddy. Coco Clips was recommended to us by a friend and we couldn't have chosen a better place. They provided realistic expectations, letting us know it really just depended on our pup, as they wanted him to be comfortable and have a good experience. The result was a puppy that came out happy as a clam with the exact cut we were looking for. We drive 30 minutes to this groomer, passing many others that are top rated in Arlington and Falls Church. Well worth the drive. Excellent experience! read more

Great costumer service this place is awesome they treated my dog like their own family thanks collet for your patient with us read more

Coco Clips Dog Grooming - Pet Groomers Near Me - Vienna, Virginia