I had a gift certificate for a gel mani/gel pedi I got a gel mani and a regular pedi. I did not want a gel pedicure. Once all was done they were charging me $22 dollars more. I asked them to honor the gift certificate. Then I asked to speak to the manager. She was not on the premises so they called her. She also refused and said it doesn't matter what was written down. Only the money matters. No surprise there. They have lost a few customers but they have so many I guess it doesn't matter. She was very argumentative. I ended up Paying but I will never go back there again. What a shame! read more

Coco Nails & Spa - A gift certificate for a mani/pedi at coco nails - Nail Salons Near Me - Staten Island, New York

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Great manicure with mom! Staff was super nice and friendly. Check to make sure they're still at this location before you go.

Rudest owner I have ever come across. Nail tech did a pretty good job but not worth the price and especially the aggravation from the owner. Owner was unbelievably rude, even made a comment that I was a walk-in, as if I should feel lucky that they took me in. SHE should be lucky that I came in, being that the place was practically empty except for two other customers while the nail techs were just sitting around doing nothing. Will definitely not be going back. Good luck staying in business! read more

Nasty attitude from technician. Nails uneven and rigid. Uncomfortable as the heat is not on so you are freezing. Due to it being cold in there is the reason why my nails did not come out good, according to the technician who continuously rolls her eyes at you. read more

They over charged me and made me pay 94 dollars for a gel manicure and pedicure. I was surprised with the price so I made my daughter call them and ask how much it would be and they said 65 dollar and she asked them why would you charge 94 dollars then then lady said that gel pedicures are 50 dollars. Since when was gel pedicures 50 dollars. This was my first time in the nail salon and they scammed me. Never going back EVER. Be careful everyone ! read more

This place sucks!! They charged too much for a poor job. They changed the original price from what they told me in the beginning. They are not worth my hard earned money! read more

this nail salon is where i usually go for my nails. i generally have good experiences. However, i went a few days ago for french acrylic tips and i'm really unhappy with my service and how they came out. they look okay from a distance but when you see them up close, they look horrendous. and it was really expensive, $50. the lady doing my nails stopped every 5 minutes to answer the phone and greet customers so it took longer than necessary. i enjoy their regular manicures and pedicures but i need to find a new place for when i want tips. read more

Coco Nails & Spa - Nail Salons Near Me - Staten Island, New York

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Got my nails done about a week ago, gel manicure, for a vacation to Disney. I was pleasantly surprised with the attention to detail that was put into it. Joy was awesome and spent a good amount of time perfecting them. She was attentive and particular, even going back and fixing something she didn't like. Very good! Thank you. read more

Coco Nails & Spa - Nail Salons Near Me - Staten Island, New York

Good service , but poor management. They charge you whatever you want . Being a first time customer I was caught off guard and was over charged for my service. I have a French gel manicure and added a ying yang on each ring finger . Unless the design was $7.50 a nail ? read more

Coco Nails & Spa - The price for color gel French $47 - Nail Salons Near Me - Staten Island, New York

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We decided to try this place because its closer to my house. Before making an appt I went in the day before and checked it out. The place looked decent it was super busy, clean. I inquired about prices thought it was a little expensive but i said hey how bad can you mess up a pedicure. Boy did i put the whamy on myself! I returned the next day for our appt and was barely greeted. Not knowing what to do we had to ask. It was like the first day of school and we were the one with no friends! We sat down and shes pushing my legs around easy there.. Already i see this isnt going well. She goes and grabs tools that are just laying around ! YUCK!!! THEY DONT SANITIZE THEIR EQUIPMENT! She looks at my feet and she doesnt want to cut my nails. Then she does a one two scrub on the bottom of my feet. Which did nothing. She doesnt want to use the razor. Blessing in disguise i guess.. I was there literally for 25 minutes for 21 bucks the biggest rip off.. I will never go back and now i have to go to my podiatrist cause i may have an infection! read more

I have been going to Coco nails for about 15 years. I have the best nail girl ever her name is Lisa, and she does my nails with love. I look forward to going to my appointment. I also go to Natalie for massages and I feel refreshed every time I leave her , she has hands of gold. Thank you coco nails for the best staff around! read more

Worst nail place ever rude workers unprofessional not worth the prices I got one nails fixed and they charged me $11 read more

Coco Nails & Spa - Nail Salons Near Me - Staten Island, New York

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I never write reviews but this time I decided I have to. Avoid this place!!! They charged me $5 extra for "7 day' nail polish. It chipped the next day. Horrible job! Never will go there again read more

How is this place still running with that manager. She is terrible. Cleanliness is a zero. No plastic linings for the pedi spas. Nail utensils come dipped in acetone in a cup from person to person. None of the techs wear gloves.. just a bad feeling all around. read more

I went to this nail salon for the first time today and it is automatically my new favorite.The staff members were extremely welcoming and very nice and it was kept a really clean. i've never been more in love with my nails before, they did such an amazing job, I will definitely be returning. read more

Coco Nails & Spa - nails - Nail Salons Near Me - Staten Island, New York

Never had any issues coming to this salon. Last time I was there, the manager rudely told me and my friend to "keep it down". Just to clarify, I was not yelling or speaking loudly. There were groups of other salon goers that came in and were speaking just as loud if not louder than us but I believe she picked on us because we did not make a fuss about anything so, easy targets I guess. They OVER charged me for gel manicure and regular pedicure, charging me for gel fill in when I do not get fill ins ever. I scheduled an appointment with a specific manicurist for the gel and the pedicure. They didn't even bother to keep my appointment time, and after my lady did the pedicure she passed me along to someone else for gel mani. Never coming back here again ‍ read more

Been coming here for years. It is pricey for the island, but it's also the best quality and the cleanest one - they clean it spotless every morning. Very friendly staff, spacious interior, great overall. There is also a location that is huge plus for them - close to expressway and shopping. read more

I was weary about going here based on all the yelp reviews, but I had a very good experience. I was leaving town and in desperate need of a mani/pedi before hopping on a plane and luckily coco nails opened up 30 mins before the other salons in the area. Sandra did my mani pedi and I thought she did a great job. I was done in under an hour and loved her attention detail. It's pricy, but j think worth it. Clean and well stocked. I plan on going back. read more

Most of the girls who work here are wonderful! The owners are horrible. I was going to Coco since they opened. Then they changed ownership. The owners make up their own prices on a whim. I tried talking to the owner to explain to her " that's not nice" you need to honor the prices you have posted and treat your regulars better. She put her hands in my face and yelled $10!!!! I called her a bitch walked out never to return! read more

Was able to get a pedicure without a wait or appointment, which is nice, but it was a pretty mediocre job. Once again, my big complaint is that there was no strength for the massage, very lackadaisical. The whole service was less than a half hour long. It certainly wasn't the worst pedicure I've ever had - it just wasn't memorable. I would consider coming back if there was a coupon or in a pinch if I really needed a pedicure desperately and couldn't get an appointment elsewhere. The highlights: - walk-in welcome and no wait (at least for me, on a Thursday evening) - as other reviewers have said, the place is pretty clean - it has a nice vibe/atmosphere - it's $1 cheaper than the last 3 places I've been to on Staten Island. I have a feeling this is one of those places that is extremely hit-or-miss. Some will have a great experience and others will have a bland one. I prefer a place that is consistently good. read more

Took so long to get around to me when I even made an appointment and could not believe the sloppiness after the long wait!

Got a gel mani on Sunday and two nails peeled off completely on the same day. Today is Tuesday and a third nail peeled. Not sure if they used the wrong UV light or wrong base coat, but terrible job. The technician was very sweet, so two stars. Not worth $38 whatsoever and good thing I had a similar color at home to cover up the mess. read more

Worst & most unsanitary pedicure ever. Wait was too long at Trendy so I popped across the street. Big mistake. Such a quick pedicure, the woman dug so deep to remove my ingrown toenail in the corner that my toe started bleeding, they do not use liners. Just all around terrible. Pay attention to the reviews, I did not. Did not even stay for manicure. Ran out as quick as I could. read more

The worst salon I've ever been to in my whole life. I came for a powder gel manicure and a regular pedicure - $108 without tip. That's absurd, then two days later my entire pedicure was chipped. Went back to the salon to fix it and they gave me an attitude, said they don't have time right now. After sitting and waiting because i refused to come back I was drying my toes and the manager walked over and told me to "Lower my voice" because I was being too noisy on the phone. read more

Overpriced and for no good reason. Nothing special about their mani pedis... I've had better.

This place is terrible. If you don't have a apt they pass you around to the worst girls who don't know what their doing. I've stop going there & I couldn't remember why & now I know why. Overly priced & retarded workers. Sorry. read more

Coco Nails & Spa - Nail Salons Near Me - Staten Island, New York

Been coming here since it first opened many years ago Never had any issues. It's your basic nail salon and I valued that it was a very clean and no frills place that was close to home and easily accessible. Not the worlds best mani but far from the worst. A few things really bothered me at my last visit. First, I had asked to have my nails buffed very well. After two techs and asking three times, my nails were finally buffed well. But that came with an attitude. My nails are very very short and require very minimal work done so it's not asking a lot here. Not going to get into other small details but I was bothered by two things- when I went to pay I gave debit card but was under the minimum. Ok...So tell people before! not after the fact, that it would be cash only. No secret that I came in asking for just a plain manicure. I opened my wallet and the tech commented on the cash she saw in my wallet. So incredibly unprofessional and rude. She also had wax all over her hands. That means 1) you don't wear gloves when you wax and 2) you don't wash your hands between clients. That right there is 2 of the 5 OSHA violations I noticed and they're offensive enough to not want to come back again. read more

Love this place!! I receive VIP treatment every time I walk in here and they do a wonderful job whether it's a manicure, pedicure, or wax. They use a very gentle wax, so the wax itself doesn't hurt and my face isn't all red afterwards! read more

No temp taken during COVID as other salons do and very expensive for a fill. Wouldn't go back.

Wow. 1) the place is PACKED WITH PEOPLE waiting for a VERY LONG TIME 2) owners are extra rude 3) in order to get a foot massage or back massage ( which is usually complimentary when u get a pedicure or manicure) these money hungry suckers charge you MORE MONEY TODO SO 4) I got kicked out bc I brought my 21 month old NEVER HAS THAT HAPPENED TO ME don't believe me? Go check it out yourself read more

This place is a complete scam. I went for a powder manicure and pedicure. Place is absolutely dirty. They reuse tools, and did not want to give me a bag for the pedicure basin. They only have 20 colors to choose for powder and they're all old. The manicure took an hour and a half. That is u heard of. The girl spent 30 minutes filing down the powder that she just put on. My hands were covered in powder and she did steps in the wrong order. Also, the owner changed the color i chose because they didn't have it, without telling me. When i asked to see the sample of the color she chose, they nudged the samples at me while my hands were already being done. No one even attempted to display the colors and make sure I liked it. I overheard a girl ask if she can put tip on her card , the owner said yes. When it was time for me to pay, when i asked, the owner said no, and after i said i overheard someone else do it, she said "because she asked me before she started services". Then she tells me to go to the back and use the ATM that "only" costs 1.50$ and then proceeded to hand me a bill that said $81.75. I asked where she came up with this total and she said powder isn't on the price list, but it's 52.25$. I said i would not give tip to her employees for this price that's robbery you have to display prices and something else said "powder" which said $40, and she said no it's different. This place is disgusting and is a coverup. They have no customer service. read more

one thing I have to say is horrible customer service. These people are ridiculously nasty. (The people who do waxing aren't but the people who do the nails are) literally got my nails done two days ago and they're all chipped. I tried explaining what I wanted to the person who was doing my nails her name was Pinky and she completely cut me off and gave me an attitude just felt uncomfortable and definitely will never return. Go somewhere else I suggest Angel Tips on Amboy Road they're literally the sweetest people and do amazing service :-) read more

As I sit here 50 minutes after my appointment with no technician available, I figured I'd write my review. The truth is I really liked this place. Most of the women do a fantastic job. But the have no respect for anyone else's time. So with that, this will be my last visit. There are too many salons to waste my time like tonight. read more

I had been going to a different nail salon on SI for years but then the girl who I always used left and it wasn't the same for me. So I have been looking for a new nail salon for a bit. I live near Coco and happened to be driving by earlier today (Wednesday) and decided to stop in. Before going in I did check Yelp and could see that the reviews were mixed. Anyway, they took me right away and gave me a pleasant welcome. I was getting a standard mani/pedi and so I had the same girl for both. I have to say that although she didn't say much, when I did ask a question (store hours, etc.), she was very pleasant when answering. She did an excellent job with both the pedicure and manicure. My nails, which I keep short and just get done with clear polish, are not in great shape during the spring/summer because I like to garden. Well, this girl worked on my hands for as long as it took to get them looking great. I never felt like she was rushing. And I had never been in there before so she wasn't working hard in anticipation of a good tip. As others have noted, there is a girl in there that gives you a quick neck/upper back massage while you are at the manicure table. Nice touch. Because I hadn't had a pedicure for several months I decided to add on the optional additional leg/feet massage for 10 minutes for $12.00. It was so worth it and I recommend it for anyone who wants something a little extra. You enjoyment of this, of course, is going to greatly depend on who you get and if you like the way they massage. My girl was great. So, in sum, I had a very good experience but like anywhere else, it is going to depend on who you get. I would say that if you find someone that you like, only go back to them. I know that I will ask again for the same girl. I tipped her big and she deserved every penny. As for cost, the cost of the standard mani/pedi 31.+ is the same as I was paying at my old place so no problem for me there. Overall, I say give it a shot. Mind you, I did go on a Weds morning, not sure if I would go there on a busy Sat/Sun because it is large and I could see tons of people on cell phones, yakking away, ruining the peace in there when it's crowded. I want to relax. read more

EXTREMELY overpriced. Their prices are ridiculous for what they offer. $10 to take off a gel manicure?? Forget about getting a French gel manicure done. The only positive thing I have to say is due to their large staff, they seat you quickly. Very very disappointed. read more

People are not so nice here The Spanish and Korean employees talk about each and every client in other languages. Not a place I'd recommend Also seats and all are decrepit Don't waste your time Also overpriced read more

This place is just like every other nail salon on Staten Island just way more expensive! Nothing special your typical Mani/Pedi 31.35? Really? On a Monday my regular place charges 21 for both but they were closed for the Memorial day holiday. I was desperate so since CoCo was open I gave it a shot. Nope. My nails chipped a day later to which the color was completely coming off the following day as if they used peel off nail polish! Furious! This is why you can never stray and I learned this the hard way. Also, they don't take Amex or Discover and cash tips only. I don't know how they stay in business. Save your money and go elsewhere. read more

I've been coming to Coco Nails & Spa for years now and have never had a disappointing visit. I've had all different girls do my manicure and pedicures and they've all done a wonderful job. They have a great color selection and I love their pedicure spa chairs. They're always pretty busy and they accept walk-ins so expect a wait, especially on a Saturday and Sunday. Now that Spring/Summer is coming and toes are about to be out in full-force expect even more crowds. There are people who get huffy and don't like to wait and to those people I say go elsewhere that accepts no walk-ins. There's no room for huffing, puffing and general rudeness to the staff and the other customers. They are on the pricey side but they do good work and are very clean. read more

A manicure should be relaxing not painful. Paid $35 to get my cuticles cut so low they bled. The nail technician panicked and tried to cover my bleeding finger with her own hands hoping I wouldn't notice? Needless to say I won't be going back. Mint Nails is where it's at! read more

Very rarely do I go to get my nails done because I work in food and the manicure next lasts but as part of my friends bridal shower weekend we were treated by her family to manicures and pedicures and since that's her spot we needed up there. I opted for a gel manicure which I wanted the OPI as stated and they don't offer it. My gel manicure was 35.00 when on average it's around 25-27.00 way overpriced. So the lady working on me was very sweet and even made a nail so that my nail was uneven which was cool. The lady was great but sadly a few days after I have a big chip that came off and sadly I can't get over there to get it fixed. My friend the bride sadly had an ingrown toenail messed with and was bleeding for around 15 min or so then went for a mani then when went to pay the woman only took a few dollars off??????? We all had a gel mani and three pedicures so our total was over 230.00 and you don't take the pedicure off??? You had a customer bleeding and in pain and didn't take it off?? Shame! Between her toes and my manicure that only lasted a few days wont get me to return there. read more

Coco Nails & Spa - Manicure done Saturday 6/25 and this was yesterday 6/28 gel manicure no less - Nail Salons Near Me - Staten Island, New York