I found everything I needed for birthday and graduation. There were about 5 people working and…read moretalking at the front and no one thought to ask if I needed help as I walked back and forth in front of them several times looking at the balloons. So I asked one he didn't know much about the graduation balloons and he had to get back to the cash register. I asked another and she was much more helpful! I spent lot of money for good selection. Products are too expensive.

Got a great deal! Was helped out by I believe his name was Kevin! Everything is really clean and…read moreorganized! Some balloons popped because it was so hot as I was heading my way to my car and they were kind enough to refill them no extra charge!

I previously left them a 4 star review and am now updating it…read more I have rented chairs from them twice, both times about a year ago. Things were fine. Prices were reasonable, however, their communication was severely lacking (as noted in my previous 4 star review). But, they showed up with my chairs as promised and picked them back up. Fast forward to this year. I needed to rent chairs for two separate occasions in a one month span of time. I had their information saved from my other two experiences so I called and left a message. No response. I waited a few days and then called and left a second voicemail. Again, no response.Texted and finally got a response. They were booked for my first date. Totally understandable. Booked with another company for the first event and thought I would try them again for the second date I needed. This time, instead of calling I texted to see if they were available for the date I needed. They neither confirmed or denied that they were available, instead asked what I needed. I responded back with the number of chairs needed and asked if they were available. This all happened on a Friday. It is now the following Tuesday and I have yet to hear back from them. I don't care if they are busy on the date I need, however, ultimately I need to rent chairs and if they are unable or unwilling for whatever reason I would like to know so that I can find someone who is able. I will be renting from Cucamonga Jumpers who I rented from earlier this month. I texted them about the same date and number of chairs and got a response within minutes. I wanted to be a return customer, but I guess the feeling wasn't mutual.

I had no problem with the products they produced. The balloons I asked for were perfect and the…read moreprice was reasonable. They were also ready on time. BUT they had me pick them up at a house! They are running their business from their home which I didn't know when I received the address. When I got to the house, the lady was out doing deliveries so her husband came to the door. I brought cash but he didn't have change so they got an extremely nice tip. I don't think it's professional running a business through your home like they are doing and how do you not have change?? They seemed like very nice people but it should be stated to bring exact amount of cash and the business is located at a house. I am not a returning customer.

This review is long overdue but very necessary. I've rented from many rental companies in the many…read moreyears that I've hosted parties. I was hosting a 50th Birthday and needed to rent a bar. I found Party Pro online and saw some nice pictures and decided to book with them based on pictures I saw on their Instagram. Well let's just say there's Instagram and theirs reality. When I arrived to pick up this bar I was mortified. This thing looked as if it had been sitting in someone's backyard. This bar was something that should be decommissioned and never used again. It was rusty, it had spider webs and the draping that came with it was just as bad, faded and just thrown in a dirty box with clips to attach it to the bar. I can't believe I paid $60 to rent this thing, but thankfully I'm resourceful and I made it work. I will say that when I went to their store it was nice as well as the employee that I encountered, I never would've expected the rental to be in such a condition. It did the job but wasn't worth the price.

I would not recommend this rental company based on my recent experience. The resin chairs delivered…read morewere filthy and looked like they hadn't been cleaned in a long time. The round tables didn't have locks, which made them wobbly and unsafe, especially around kids. Looks like they were using zip ties to try and hold the tables up previously. This is a safety hazard, the tables continued to collapse during set up. The umbrellas were also in poor condition, and several of the stands were missing the pieces needed to tighten them properly. This made no sense when we were forced to pay an additional price for the stand. We live in the same city as the store, and we were charged $65 for pickup and $65 for delivery. Not only that, during the delivery, items were missing so they had to rush back to get the missing items. During the pick up, their team lowered their truck lift onto the top of our gate rail and bent the entire rail so the gate could no longer close, so they they just left the gate open and left. Extremely dissatisfied with the entire experience. We expected functional, clean equipment, when we paid $700 for rentals and what we received felt neglected and borderline unsafe. For the price, it just wasn't worth the hassle. I recommend checking elsewhere.

Good store when you get supplies for a quick get-together and the staff is great…read more A new store opened up close to home but I'd rather go to this one. Because there's always homeless hanging out in front of the other one and the owner seems to be okay with it.

very good store has everything not just a party store offers many services ballon helium fill up…read morekey copies helium exchange

I walked in the store a little more than 10 minutes before closing. I was able to pick out my stuff…read morevery quickly. Sophia and Natalie were great. They're very helpful and helped me out so much. Really great customer service and they're very friendly and nice. Very approachable. They are an asset to party city thank you so much for your help girls

Stop in early morning on a Saturday to buy my daughter's decorations for her 17th bday…read more The ballon numbers were $15 each number and come in an array of colors to choose from. Service was quick and efficient. I didn't wait long for the staff to blow in air inside the ballon . I came in and left quickly and found what I needed .

I need it last minute balloon arc for my birthday and they gladly came to help me out. Really nice,…read moreorganized employees.

From the owner: My business is a party planning business that makes hand crafted party supplies and fulfills…read morecustomers needs and creates a wonderful experience for customers and their party’s.

Great wholesalers. Stock my deep freeze with a little bit of everything without breaking the bank.read more

I was having a large community event and purchased over $100 in candy. All the candy was stale and…read moreold. It was very disheartening.

Easy and efficient, plus super friendly staff, definitely recommend this company. Prices are great…read moretoo

Great Customer Service Friendly…read more Best Prices in my local area I organized a wedding last minute and they were very accommodating.