I came into this location today at 5 PM. I got to say it is a place of exceptional customer…read moreservice. I have been with them for about a year and will not leave anytime soon. Mayra Ramirez helped me achieve lower costs for my plan. She was very nice and I appreciate her help. Their team help me in a time efficient manner even when it gets busy. Anahi

Absolutely awful! Started a policy for my husband two weeks ago. For a week and a half the company…read morecontinue to send me documents of someone else's personal protected information and their insurance policy, repetitively asking me to sign their insurance policy. When I told them the insurance policy did not belong to my husband they completely stopped responding. Then I receive a message a couple of days later asking to sign my husband's insurance policy. The insurance policy had the wrong address on it. I asked them to update the address on the insurance policy and I would send it back. They then tell me that it was changed internally and to sign the paperwork. The incorrect address is still on the paperwork! After the paperwork is signed, I let them know. I get no response. A couple of days later I get a text messages asking for address verification. The next day I get a text message that says the insurance policy is canceled. Over $300 to start an insurance policy and in 2 weeks after their lack of professionalism and attention to detail and they want to cancel the policy because they are behind with their timelines for sending me the wrong information! Unbelievable! Go with anyone but them!

Im very happy and satisfied the way Mercury handles my case every thing done in a timely manner,…read morethey are very accommodating and compassionate, definitely 5 star.

I had a really positive experience with this insurance…read moreestimator. They took the time to explain everything clearly and helped me find the best options for my needs. I truly appreciated their patience and professionalism. Highly recommend their services!

Jack the agent at Partner Agency Insurance was very helpful in arranging new auto insurance at a…read morereasonable price. He seems to be well qualified as an independent agent.

This review is long overdue but let it be known that--- Kurt is the best! For years he's gone above…read moreand beyond to help me. He's the reason I've stayed with Mercury since forever and also got a renter's policy with them.

I've been a customer of Allco Insurance here in Ontario Ranch for quite a while now, and I have to…read moresay the experience just keeps getting better. When I needed help sorting out my Auto and Home coverage, Breanna Gonzalez stepped in and made the whole process smooth and straightforward. Breanna really knows their stuff and clearly takes pride in getting things done right the first time around. What I appreciate most is how reliable Allco has been year after year. It's always a pleasure dealing with them, and having someone like Breanna on your side who stays on top of everything gives me real peace of mind. I'm genuinely happy with the service I receive, and I'm looking forward to many more years working with this company. If you're looking for insurance you can trust, I'd definitely recommend giving them a shot.

I have been with Allco for a few years now, and I want to share some positive feedback for my agent…read moreVeronica Romero. My policy is renewing soon, and I recently contacted her with several questions. She got back to me quickly and efficiently, and I am confident that I am receiving a very good price for my policy. Thank you again for the excellent service. Aurora Cervantes --

Don't waste your money with this company. I filed three claims for my dog and after waiting for…read moremore than three weeks for payment, they say they are still reviewing the claims. They have no intention of paying me obviously. They'll keep asking you for more information and more information just to find an excuse to not pay your claim. Once you think you've given them everything they need, they'll come up with something else that they need. Pretty soon they just exhaust your patience and you come to realize that you're never gonna get paid and you'll cancel them like I did.

Best man ever, even though he called me a slur Jonathan also…read morecalled me a slur but they help me very much. My car is working better

Amazing project with amazing team behind it and great community behind the team it looks amazingread more

It's always a pleasure to deal with these folks. They're very responsive and do a great job.read more

I got referred to Anthony at Festival Auto Insurance and I'm glad I did. We were shopping around…read morefor different quotes, and they gave me the best coverage at the most reasonable rate. Great service and easy to work with. I would definitely recommend them to friends and family.

Tried calling for a quote. Never got back to me and felt rushed for information on the phone.read more

Jose Vidrios has been my go to for years. It's been so long I can't remember, but I'm thinking at…read moreleast 10 years. Working with Jose is seamless. He literally finds me anything I need and deals with any questions I have and does it with gratitude, kindness and efficiency. The loyalty is earned. I've shopped him and he is never beaten. We really appreciate our relationship with Jose. I recommend requesting him and letting him guide you.

DO NOT USE THIS COMPANY. I was with this company for almost 10yrs and they, particularly Tricia C.,…read moreroyally screwed me over the past 6 months, almost costing me my California home insurance policy. In a time when insurance companies are trying to cancel home insurance policies left and right, you want a agent on your side who knows the ins and outs of binding the correct policies and helping you work through any issues while mitigating the cost of your premium. Tricia's (and Inzone's) ineptitude when it comes to knowing what policies they are able to bind for a person is staggering. She tried binding a new insurance policy for me that was canceled not 2 months into a 12 month term, because she wrote it incorrectly. This then caused Mercury to audit my home insurance policy. Tricia was not only unhelpful when explaining the process to me, but she was also incredibly unresponsive. I followed up with her multiple times over the course of a few months with NO response. This caused a notice of cancelation which I was only able to overturn by working directly with my insurance company and cutting Tricia out entirely. When the underwriter would come back with questions Tricia NEVER relayed those to me. I had to deal with it all directly and with no guidance. Every time I called Tricia's line or even the company general line no one answered. I couldn't leave a message because their voicemail wasn't set up. I even emailed the general help line to try and speak with a supervisor or literally anyone else at the company to get guidance about my situation and never heard back. The 1 time in 6 months that I was able to get Tricia on the phone not only was she unhelpful in finding a resolution to my situation but she was incredibly condescending and rude. It was clear they wanted me to lose my policy so I'd have to bind a new one at a higher premium with shittier coverage and they could take the commission. If there's anything that goes wrong or is not normal about your insurance, you can bet these people will have no clue how to help you.

I've been with Mercury for over 25 years. They are great! Jess Lopez is the account manager that I…read moredealt with. She's awesome.

Out of the well-rated insurance brokers we contacted on Yelp, they were the only ones that were…read moreable to give us a competitive rate for landlord's insurance, which was harder to find than expected. Appreciate the communication and efficient follow-through.

I want to thank Rachel Herrera. She did an exceptionable…read moreoutstanding job on above and beyond. She was very patient very thorough. Great customer service! She guided me through every step of the way. Rachel put my mind at ease. I definitely recommend her Hands-down I will be using this insurance from Now on. Thank you so much!!!

They hung on my mom 3x because the policy name was misspelled. We called in to update it and they…read moredo not get paid minimum wage because they can't do the minimum work. Terrible service. They auto charged the second month without our consent. DO NOT RECOMMEND!