My hair was brassy and verrrry "strawberry" blonde with brown (prior to appt). I wanted to lift the…read morecolor to a pale blonde and fix the mess on my head. I didn't know if it would be possible to get the light blonde that I wanted. I'll be damned...the best coloring job I've had! The expertise that went into this with the patience and professionalism was clearly demonstrated. In the end I got highlights, toner, opalex, cut and style... all under $200. Highly recommend! My new fav salon.

My hair had been a pain in my behind most of my life ! After getting a few treatments for damage…read moreand getting it cut and colored by Richard and Ricki, I now use the hair products they recommended. My hair hasn't looked or felt this good in many years ! The atmosphere at Richards is very relaxed and very friendly. I've seen the beautiful results on the men and women who leave here with smiles on their faces. They are all so talented at their art ! The prices are also comparable to other salons in the area ! You can also get your nails done while here !

Stay aware from this salon - ....thumbs down!!! Not professional or very color knowledgable.read more

I gave five stars mostly because of my new stylist, Renee! I have never received so many…read morecompliments on my hair. She does a beautiful job. The color she uses is fabulous and she's a delight.

I got my hair highlighted by Marjorie and she did amazing. She went close to the root and had no…read moreyellowing or brassy tint to the hair at all!! 100% recommend

Since I just reviewed my current salon/stylist, I felt like I needed to review my previous…read more I had been going to Autumn for my hair since I was about 16 for around 12 or 13 years, and in that time she took me on such an amazing hair journey. We went from fixing my short haircut, to cool pixie, to do-whatever-you-want-Autumn, to let's grow it out, to wash 'n' wear, to fringe bangs, to purple, and to lets let the purple fade and the bangs grow in. We went through her wrist fracture, and then her deciding to go to Alaska and work with sled dogs. (Yes, she did that, and it's amazing that she did.) We went through my multiple job changes, and general growing up. Back to the hair: It was amazing. I have no idea how she does it -- I have weird kinky/wavy hair that's not coarse, but is thick. I should make you all aware that SHE HAS THIS TYPE OF HAIR AND KNOWS WHAT TO DO WITH IT!!!!!!! She's an artist, a goddess, a master of her craft. It PAINS me to no end that our schedules no longer work. I always said that I would never go to anyone else, and it was beyond difficult to make the decision to look elsewhere. I hope she knows that. I hope that one day I get back to her. I hope that you all get to experience her magic. The salon itself has always been very clean, and I've seen it go through a couple design changes in all those years. Becky is/was the owner and always very nice. My favorite receptionist moved to Denver with her boyfriend. Marjorie has given me an amazing Up-Do, and also gave my mother one of the best haircuts she's ever had when she was back home a couple years ago. I should also say that my mother was going to Autumn for a long time as well before she moved out of state. The location is kind of central in the Cultural district. Easy, though expensive, parking at the Theater Square garage. You can also park at three other garages close to the salon, or on the street if you're lucky. Walking distance to Market Square, the Renaissance, Ft. Duquesne Blvd, and the convention center. Benedum, Byham, Pittsburgh Public, and Heinz Hall are all RIGHT THERE. For any curly boys or girls looking for a stylist in the downtown area, please go to Salon Nuvo, and get an appointment with Autumn. You will not be disappointed. I'm so sad writing this because I haven't seen her in so long. And get funky colors. And give her true creative freedom. *gonna go cry now*

Audrey is the color wizard, she does the best blondes. i've been highlighting and toning all over…read morePA my entire adult life and have never had blonde that looks so good.

The women who work there clearly love each other, their customers, and their jobs. The vibe is fun…read moreand friendly, with plants everywhere! I have had my hair cut, gotten facials, and had my nails done. I find the quality good and the prices fair. There's free parking in the lot with the vet, and it's also walkable from my house.

I had been searching for a salon since I moved from NYC- and let me tell you, I was EXTREMELY happy…read morewith how it went. First off, the atmosphere is lovely. Everyone that works there is welcoming and warm! I had the pleasure of getting a cut from Amber, and not only did she give me exactly what I wanted, she taught me a lot about how to properly care for my hair. (I have fine curly hair). The products she recommended for me have been above my expectations. She also offered to let me keep my hair natural (I do enjoy the occasional blow out, but I was very happy with the option. I have not always been given the option in other salons) I will absolutely be coming here regularly and cannot recommend highly enough!

Amazing products, thank you so much!…read more I live in California and live having the spa experience of a salon. Thank you so much for your attention to detail, style and keen attention to health regulations.

I have 3b curly hair that I've always disliked and straightened everyday. I got a haircut here…read morerecently with Sean and now I actually wear my hair down and haven't straightened it in a while because it actually looks great. Highly recommend, the haircut is worth it. Not to mention everyone who works there is kind, welcoming, and humble.

Brie Robinson is the best! I have some issues (allergies to the highlight and dyes) with coloring…read moremy hair. Brie took the time to research how to provide my requests and be responsive to my health issues. She was able to resolve these issues and provided me with a great cut, color and highlights. She is smart, attentive and really in tune with her customers requests. The salon moved from the last location and I find the newly furnished salon really nice and the vibe is friendly and welcoming.

My mom used to say a good haircut lasts longer than a bad one. It's been 10 weeks since Jeffrey…read morelast cut my hair, which is longer than usual, but it still falls beautifully. It's cut to work with the natural tendencies of my hair...the waves, the cowlicks, the thickness, and dryness, and it makes styling it myself incredibly easy. The last salon I went to scheduled so many cuts and highlights, my hair was always too short or way too blonde, but at Jeffrey Smith, I don't feel pressured to schedule or buy products. I am new to Pittsburgh, and I feel so lucky to have found such an exceptional salon.

they called 30 min earlier to cancel my appointment that i booked 1 month earlier…read more They told me because the stylist is not feeling well, so there's no way she can be here. I understand and respect the fact that they're taking The health of employees and customer seriously especially in this pandemic situation. but the owner could have handle this situation better other than a simple" I'm sorry I know you're already on the way, but there's nothing I can do." I don't feel my time was respected. Their communication after this issue is just not professional enough.

I called on Wednesday afternoon (Aug 6, 2025 CE) looking for a gel mani and pedi -- ideally before…read morea Friday pool party, but absolutely before a Tuesday job interview. When they booked me for the following morning, I was pleased. I got there early, ready to play the parking game on adjacent streets. There's a 1-hour limit on the main drag. Honestly, they need a name for this stretch -- "South Braddock Business District" works, or "SoBra" if we want to get cute like SoCal or SoCo. But I digress. Turns out there's a parking lot in the back! I didn't know you could enter through the rear door, so I walked around to the front. They confirmed later it's totally fine to use either entrance. My appointment was with Tamara, who was setting up when I arrived early. I made myself a coffee, and by the time it finished brewing, she had me seated. She took her time helping me choose a color. I came in thinking "terracotta," but the only similar shade on the wall was burnt orange. Pass. This isn't amateur hour, so I came with backup options. Next choice: dark cherry -- we landed on a deep plum, and I wasn't mad about it. The spa was quiet, clean, and decorated in chill tones. Pedicure station: comfortable. Spa pedicure: nice. Tamara: cool as hell. I usually zone out during a pedicure, but we ended up talking about everything. After the polish, we moved to the manicure station for an equally nice experience. I told her I almost booked Gel X extensions, and she convinced me to go for it next time. When we finished, we both took pictures of my nails, and I headed to checkout. Which brings us to the missing star -- and why I'm unlikely to go back. There's a 4% upcharge for using a card, and I loathe when businesses do that. Processing fees are part of your operating costs -- work them into your prices. You don't charge me less for skipping the other nail lacquers on your wall, and you didn't charge me more for my K-cup. Operating. Costs. Also, you can't leave a tip on card unless you tell them beforehand so they can add it to the total. So now I'm wondering if their software also needs an upgrade. After some confusion, they offered to let me Venmo the tip to the owner to pass along to Tamara. That was also presented as a payment option (which I'd declined earlier), but I ended up doing it because of course I was going to give Tamara her 25%. And then... someone pulled a hit-and-run on my car in their lot. Not their fault, sure -- but the lot's a bit of a free-for-all, not well marked, and apparently has no cameras (I asked). Nobody could or would help me identify the driver, which I understand from a privacy standpoint, or contact them for me. Back to my nails: my thumbnail chipped the day before my interview -- but not badly enough for anyone but me to notice. I'm rough on my nails, so I take full responsibility for the chip in my gel. The chip in my car paint? The driver in the Benz owns that one. TL;DR: Salon is clean, comfy, and calm. Tamara was great. My nails looked perfect for my interview (which went well!). Just park in the lot at your own risk, and hit the ATM beforehand or get yourself a Venmo account.

I was looking for a good haircut in my neighborhood. Annette was very helpful in getting me…read morescheduled, and Nina was friendly, knowledgeable, and professional. I also had the pleasure of chatting with Nina's grandmother and showing her photos of my newborn. I would recommend this business (in fact I already have), and I will be returning. Thank you!