New to town and needed my dogs groomed. They were very accommodating. The place is very clean. They…read moretook the time to ask and listen about how I wanted them cut. My boys came out looking fresh and were groomed so nicely. They did a great job and I highly recommend them.

best compassionate.. so great with the beautiful babies …read more excellent , always willing to help accommodate All you animals needs! I highly recommend !

I took my dog to get groomed and Cindy cut my dog. They had her there for 3 hours. I called to see…read moreif she was done. They said ooo, yeah. So I hit her no one told me anything. The next day when she was laying on my bed I felt something on her stomach. It was a big scab where she was cut. I called and no one had any idea what happened. Do I sent a message on fb that I wanted to speak to the owner, which did not happen, but then my next appointment was cancelled. Very, very unprofessional. Never again. I was going to cancel my appointment but they did before I did. What does that say? Hhhuuummmm. No thanks

Shaggy Chic does a fantastic job with my boy every time. He gets dropped off smelling like a frito…read morechip and comes home smelling like a dream. If you're looking for a new spot to bring your pup, these ladies have experience, are super nice and very attentive to your dogs needs!

Went to Telma's around 10:30 a.m., Wednesday, July 2. 2026, with our 2 dogs. The place was closed…read more No signs posted on the building, no 'special hours of operation' message, on either their website or phone. Doors were locked with lights out. Not very good customer service...

Had our Yorkie groomed at Telma's recently for the first time. As you can see she got a great…read morecut. We were very happy with the organization of the shop and staff. Telma took all our info at drop off including the cut desired and a few special instructions. Everything was followed to a "T". Very happy, and so is our little girl!

Great groomer and very kind. My dog is a yorkie and she cut his ears perfectly with a summer trim…read more We will be back!

My dog was happy and looked so handsome. I will go back when he needs another groomingread more

I am very upset with the grooming to this place I was going to them for about 2 years and I called…read moreto make an appointment for my dog which has a lot of hair. they waited 3 days to call me back and proceeded to tell me they can not do my dog anymore because they are not making a profit on my dog. number one I don't know how they did not make a profit because it was cash only and I am sure they did not claim it. I would never recommend this place to anyone. who owning a business if they were legit would do this to anyone. by they was I paid $170.00 .

This kennel has an outbreak with Kennel Cough and will not notify dog parents. They blamed it on…read moreme. My dogs were there for a week and both of my dogs were diagnosed. My dogs haven't been to vet or another dog in over a month. They are more worried about profit over the safety of other dogs!!!! DO NOT GO HERE! The owner is horrible and said she would call the cops on me for notifying others of the illness being spread. All they care about is the money!!!!! Do not go

Very nice friendly pet salon. Have my long haired chihuahua mix groomed there. They do a great job.read more

Best groomer for my miniature poodle. Takes his time and does not put the dogs in a crate when…read moredone. They get their own little open top room. I like the way he only grooms one dog at a time and it is not a assembly line. My jesse loves Ricardo.

I have been taking my dogs to the Pet Salon in Margate since 2012, starting with my golden doodle…read morewho was with me for many wonderful years. Even after he passed and I welcomed a new goldendoodle, Lenny, in 2024, I've kept the same routine because I know there's no other groomer who matches the skill, compassion, and superb facilities they offer. From the moment you arrive, you're met with genuine warmth and professionalism. The staff take the time to understand each dog's personality, preferences, and needs, which makes every visit smooth and reassuring. The grooming quality is outstanding--my dogs always come home clean, well-groomed, and looking their best, with cuts that fit their breeds and characters perfectly. What truly sets this salon apart is the compassion and quick thinking of the team. I'll never forget a time I found what I feared might be a nest of seed ticks on my dog. In a panic, I called the Pet Salon, and they didn't hesitate to help. They took him right in, performed a tick/flea dip, and removed every tick. They didn't even charge for the visit. That level of care and generosity showcased their genuine concern for the well-being of the animals and their peace of mind for the owners. The facility itself is immaculate and well-equipped, prioritizing safety and comfort for dogs of all temperaments. Communication is excellent--clear updates on grooming plans, reminders for future appointments, and swift responses to any special requests. If you're seeking a groomer with extraordinary skill, heartfelt compassion, and a top-notch facility in Margate, I cannot recommend the Pet Salon highly enough. They've earned my unwavering trust and loyalty for the long haul, and I'm confident they'll earn the same for you and your fur baby!!

RESPONSE TO OWNER: I'm disappointed in your response, because there's never been an honest…read moreaccounting for the issues that occurred. Your response has inaccuracies and is misleading, so I feel some key clarifications are needed. In any event, I hope this has helped assure that these things don't happen with your future clients. 1) the delay in pick up was due to your desk not following the contact instructions for that day. Honest mistake but your desk person left a message for a person out of town on business. when I was contacted later, I had no idea I wasn't the initial call or that the time clock had already started. 2) regardless of why the delay happened, you describe my dog being in distress for a long time, putting your staff in a bad position to navigate, yet we never received one call letting us know this was happening, or asking why we were so delayed. We had no idea of any of this until we noticed his paw after we got home. It's disappointing that you've added a complete untruth that my daughter was told of the injury. That never happened and it was the entire reason I contacted you after they got home. We noticed the injury and didn't know what happened. All of the mistakes that happened are normal things and I've always been happy with the grooming services. My struggle has always been the lack of authentic responsibility taken by the business. If nothing else, I hope it will help ensure that this doesn't happen with others. _____________________ I used The Pet Salon twice. Prior to using the services, I spoke in detail with the owner about my dog's sensitivity to being put in a crate or in any way isolated. The first service was positive, my dog was well cared for and they did a nice job. The 2nd time unfortunately was very upsetting. After getting the same service, my daughter picked up my dog (slightly late due to the salon contacting the wrong family member for pickup, who was out of town) Once she got back, we noticed that one of his nails had been injured, and had the remnants of antiseptic around that paw. We were shocked to see this, especially when there had been no communications to us that anything happened to him. When I called and spoke with a woman who was either the manager or an owner, she said she would investigate and get back to me. And in her follow up, she told me that "my dog did this to himself" because we were late picking him up and she implied that he was acting up (barking, etc), and then banged his nail and it was bleeding. (as a side note, they were told "who" to contact for pickup, since only I was local that day and didn't follow it. It was 15 min notice, and they contacted me a while after they called my husband who was not in town) Bottom line, there is so much wrong with the owner's messaging to me. Regardless of "who's fault" the late pickup was ... she was clear that they put him in a stressful situation for that extra "wait time". (it was an additional 15 minutes by the time my daughter got there). Their staff ignored the signs that my dog was stressed being in the situation we had warned not to do to him until he was stressed enough to injure himself. This owner's willingness to "blame the customer" for their own poor handling of the situation is a disappointment. But much worse was her decision NOT to disclose that the injury happened at all under their care. Mistakes happen, and had she responded differently, we likely would have continued to use their services. In the end, the owner had the opportunity to take responsibility for their mistakes to ensure it wouldn't happen again. And we would have been a repeat customer. A non-disclosure of an injury to your pet - WHOEVER is at fault - is not only a violation of customer trust but I would suspect state regulations. I RARELY write reviews, especially for understandable mistakes which will happen, so long as they can be discussed and remedied. But this owner's approach and judgment is a different level and I felt it was important to share.

Terri did such a great job with my two dogs! They were so cute. i love the little scarves she put…read moreon them :) My one dog is such a pain to groom, he doesn' t sit still! But Terri had him sitting like a good boy...he really took to her. If you are looking for a mobile groomer...don't look any further! Terri, at Puppy Cuts is the groomer to call. (609) 338-8481.