Cut my dogs neck really bad. Been a week and 3 vet visits still won't heal. The grooming service…read morewas not cheap and this is unacceptable

Geri grooms my 3 small dogs and she is very gentle and caring. My pups come home happy and calm…read more They look and smell great! I've used many groomers over the years and I can tell by my pup's demeanor if it was a good or bad experience. My dogs always come back from Geri with a happy attitude. I am happy with Pawpurrazzi! it's never a long wait and that is best for the dogs, less stress. Dog grooming is a very difficult job, but Geri makes it a pleasant experience for us. I've been going there for a few years now, always a good job.

I have been taking my dogs to the Pet Salon in Margate since 2012, starting with my golden doodle…read morewho was with me for many wonderful years. Even after he passed and I welcomed a new goldendoodle, Lenny, in 2024, I've kept the same routine because I know there's no other groomer who matches the skill, compassion, and superb facilities they offer. From the moment you arrive, you're met with genuine warmth and professionalism. The staff take the time to understand each dog's personality, preferences, and needs, which makes every visit smooth and reassuring. The grooming quality is outstanding--my dogs always come home clean, well-groomed, and looking their best, with cuts that fit their breeds and characters perfectly. What truly sets this salon apart is the compassion and quick thinking of the team. I'll never forget a time I found what I feared might be a nest of seed ticks on my dog. In a panic, I called the Pet Salon, and they didn't hesitate to help. They took him right in, performed a tick/flea dip, and removed every tick. They didn't even charge for the visit. That level of care and generosity showcased their genuine concern for the well-being of the animals and their peace of mind for the owners. The facility itself is immaculate and well-equipped, prioritizing safety and comfort for dogs of all temperaments. Communication is excellent--clear updates on grooming plans, reminders for future appointments, and swift responses to any special requests. If you're seeking a groomer with extraordinary skill, heartfelt compassion, and a top-notch facility in Margate, I cannot recommend the Pet Salon highly enough. They've earned my unwavering trust and loyalty for the long haul, and I'm confident they'll earn the same for you and your fur baby!!

RESPONSE TO OWNER: I'm disappointed in your response, because there's never been an honest…read moreaccounting for the issues that occurred. Your response has inaccuracies and is misleading, so I feel some key clarifications are needed. In any event, I hope this has helped assure that these things don't happen with your future clients. 1) the delay in pick up was due to your desk not following the contact instructions for that day. Honest mistake but your desk person left a message for a person out of town on business. when I was contacted later, I had no idea I wasn't the initial call or that the time clock had already started. 2) regardless of why the delay happened, you describe my dog being in distress for a long time, putting your staff in a bad position to navigate, yet we never received one call letting us know this was happening, or asking why we were so delayed. We had no idea of any of this until we noticed his paw after we got home. It's disappointing that you've added a complete untruth that my daughter was told of the injury. That never happened and it was the entire reason I contacted you after they got home. We noticed the injury and didn't know what happened. All of the mistakes that happened are normal things and I've always been happy with the grooming services. My struggle has always been the lack of authentic responsibility taken by the business. If nothing else, I hope it will help ensure that this doesn't happen with others. _____________________ I used The Pet Salon twice. Prior to using the services, I spoke in detail with the owner about my dog's sensitivity to being put in a crate or in any way isolated. The first service was positive, my dog was well cared for and they did a nice job. The 2nd time unfortunately was very upsetting. After getting the same service, my daughter picked up my dog (slightly late due to the salon contacting the wrong family member for pickup, who was out of town) Once she got back, we noticed that one of his nails had been injured, and had the remnants of antiseptic around that paw. We were shocked to see this, especially when there had been no communications to us that anything happened to him. When I called and spoke with a woman who was either the manager or an owner, she said she would investigate and get back to me. And in her follow up, she told me that "my dog did this to himself" because we were late picking him up and she implied that he was acting up (barking, etc), and then banged his nail and it was bleeding. (as a side note, they were told "who" to contact for pickup, since only I was local that day and didn't follow it. It was 15 min notice, and they contacted me a while after they called my husband who was not in town) Bottom line, there is so much wrong with the owner's messaging to me. Regardless of "who's fault" the late pickup was ... she was clear that they put him in a stressful situation for that extra "wait time". (it was an additional 15 minutes by the time my daughter got there). Their staff ignored the signs that my dog was stressed being in the situation we had warned not to do to him until he was stressed enough to injure himself. This owner's willingness to "blame the customer" for their own poor handling of the situation is a disappointment. But much worse was her decision NOT to disclose that the injury happened at all under their care. Mistakes happen, and had she responded differently, we likely would have continued to use their services. In the end, the owner had the opportunity to take responsibility for their mistakes to ensure it wouldn't happen again. And we would have been a repeat customer. A non-disclosure of an injury to your pet - WHOEVER is at fault - is not only a violation of customer trust but I would suspect state regulations. I RARELY write reviews, especially for understandable mistakes which will happen, so long as they can be discussed and remedied. But this owner's approach and judgment is a different level and I felt it was important to share.

DR Grant and her staff are WONDERFUL... efficient, kind and…read morealways help my 15 yr old Yorkie. I HIGHLY recommend .

Highly professional and kind and patient with my dog . Office staff friendly and accommodating.read more

New to town and needed my dogs groomed. They were very accommodating. The place is very clean. They…read moretook the time to ask and listen about how I wanted them cut. My boys came out looking fresh and were groomed so nicely. They did a great job and I highly recommend them.

best compassionate.. so great with the beautiful babies …read more excellent , always willing to help accommodate All you animals needs! I highly recommend !

We have been taking our fur babies to the AC Pet Hotel for years. I cannot say enough about the…read morelove and care given to them by Jackie, Joanie, Michael and the rest of the staff. We just returned from a cruise and we had left our 5 month old wired haired dachshund with them. Our baby is a wild child with a ton of energy. We received photos everyday and they worked their magic with her while we were away. She got a lot of attention and socializing with the staff and other dogs. It has made such a difference in her behavior. It is such a relief to know that we can go away with peace of mind and not have to worry about our new fur baby. Thank you to every one at the AC Pet Hotel for taking such amazing care of our little Sophie.

i took my dog here and his nails were bleeding, his haircut had nics and blood everywhere and they…read moresaid he kept moving when they were grooming him. when i went to pick him up he ran right into the glass door trying to get out scared and shaking. he did everything but actually tell him that he was abused. this was 10 years ago and i'm still thinking about it and how i didn't do more about what happened to him. DONT go here pleas. can't believe this trash is still open. just thinking about it makes me want to go there and abuse the owners but i'm better than that. please shut this place down already. everybody says they abuse animals. would have put zero stars but it made me put 1 to send this

By far the best groomers I've ever met!!! Definitely recommend because they do a fabulous job with…read moremy golden doodle!!!! If your on t he fence call them you will no be sorry!!! Lisa Eckert Stafford Township

The was the best grooming experience we have ever had! The appointment was scheduled for 10 am and…read moreI got a confirmation email 20 minutes before they showed up. Nadya was so good with our golden doodle! Ted can be a little anxious but he hopped right in the van and wanted to go back with Nadya when they were done! He looks amazing and they said he was so good. I've been told he is very bad with the dryer- not so with Nadya! I used to dread grooming appts - now I can't wait to schedule his next appointment!

All the attention to details. Roscoe was always cared for…read moreand upon request , photos taken of your baby can be emailed to you! Remember to ask questions about what is included with your daily package. You can add additional services for a small fee. You'll need a vaccine certificate from your vet as well as a current rabies certificate. You can bring their favorite bed and a toy. If you prefer they eat what they eat at home, you can bring their food and treats. I label everything so there is no confusion. They will do their best to accommodate your fur baby. My baby was a senior so he came with his on set of health concerns and the staff attended to all his needs including his medication. I actually took my baby there to spend half a day, just to see how he did and give the staff a chance to see how he reacted to his environment away from home! They have special treats, like pizza night and bagel mornings along with summer swim if you desire. Check out all they have to offer! Country Pet Lodge came highly recommended by my vet and k9 and service dogs local organizations! I was extremely happy with their services!

This place would not let you see where your dog is to board. MY dog came back listless and dirty…read more We brought food and it was never open so you don't know what she was eating for 8 days. She would not play with her toys when she came home and got in her bed and slept without eating for two days. She had to be taken to a groomer for her to be clean. I would not recommend this place if you are boarding your dog.

After July 22nd home visit by Michelle my cat "Codey" has been in pain over 4 weeks. Went to the…read morevet has "freeze laser" treatment and complete exam. Unfortunately not able to centralize the pain but its serious. Another visit and got pain meds last week. After spending over $180 so far and looks like its not over. Codey was tortured and his goin or leg was pulled out. I never asked for grooming his pee pee. Never asked to abuse my cat. Michelle has no business around anyone's precious pet.

Michelle was awesome, I took my four babies to get full grooming and they were perfect. She takes…read moretime to get to know your pet which reduces their stress level. I will definitely be going back.

MatchDog Rescue has given me and my bf our first love, Hewitt…read more Before attending the event in Atco, we were given a phone call with a proper run down on how the event would work so we were not confused when we got there. They are extremely communicative, and the events are usually held on Saturdays, but the transport that was bringing the dogs in had troubles and the event ultimately had to be moved to Sunday. I had my phone call at about 11:15 and about 1 PM hours later I was informed about the date change. It is not a typical adoption shelter that I have been to in the past. At the event, there is a ticket system, as in, the earlier you get there the earlier you will be called. While you wait you mingle with the volunteers and the dogs. You get a vibe on which dog feels like the best fit for you. However, be mindful that the crew with MatchDog Rescue does their due diligence and wants the best for EVERY SINGLE DOG. We went to the event with a very specific dog in mind. One that was on the medium/large end. However, the staff that reviewed our application and lifestyle, let us know that the dog might not be the best fit for us in terms of training and size of our home. While it was disappointing to hear, we knew at heart we wanted what was best for the dog and us. As mentioned before there is a mingling period while waiting to be called on by staff. During this period you can meet dogs of all ages, sizes, and all types OUTSIDE of dog cages. We had met several different dogs during this period, just to name a few that I can remember, Nevada, Hewitt, Cassidy, Dukie, and Garret. We bonded with several dogs early on, but with our hearts set on a specific dog, we just enjoyed their presence. However, after being informed that the dog we had our hearts set on was not a good fit for us, we knew which of the many dogs we met during the mingling period we wanted to go on a walk with. We asked if Hewitt was a good fit for us, confirmed he was, took him on a little stroll around the lot, and knew that our hearts were set on him. We went through the process of adopting him and each volunteer we worked with, remembered Hewitt and always told us how he was such a great dog and a cute little snippet or fun fact about Hewitt. There was never a doubt in my mind that Hewitt was not loved under their care. On our way out with Hewitt, the last volunteer that we worked with walked us to our car, ensuring that Hewitt was buckled in and safe and had their very loving and sad goodbyes with each other. Hewitt has been with us for about a week. We are a very calm, but active couple and Hewitt matches exactly that for us. When we are relaxing, he is relaxing. When we are running, Hewitt is right there running with us. It is not something that I considered when I was looking into adopting a dog, but I am extremely grateful the staff at MDR let us know before adopting a dog. If ever in the future I am looking for a second dog, there is no doubt in my mind that MDR will be the first adoption agency I look into.

Match Dog Rescue is an incredibly organized, compassionate, thoughtful, and well-run organization…read more They go to great lengths to vet potential adopters and match dogs with the right "Furever" family. Their volunteers coordinate with partner rescues in areas with an abundance of overcrowded, high-kill shelters. They travel to these areas, rescue and transport the pooches to New Jersey, where dedicated fosters await their arrival. The fosters nurture, care for and partner with veterinary professionals to ensure that the rescued pups are primed to thrive in their new "Furever" homes. We highly recommend Match Dog and are eternally grateful to them for bringing our beloved Jessy "home" to us. - Steve and Anna C.