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    Cold Stone Creamery

    3.0 (47 reviews)
    Open • 11:00 am - 11:00 pm
    Updated 3 months ago

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    3/29/20
    Jenni M.

    Our daughter had a free ice cream coupon from her elementary that expired on 3/29/20. So like the procrastinator I sometimes am I put in an order for our other kiddo on that very day & figured I could just walk in with the coupon since there wasn't a way to use it on the Cold Stone app. My husband was like, "Well, I want some too. Something with coffee." I knew he would "forget" to share with me, so I ordered myself some too. Our pick up order was ready in lightning speed. The staff seemed a bit bored. Gloves only. No masks or face coverings as they talked over the ice cream that they were scooping out for other orders. The location sucks. I'm usually bombarded by an individual asking for money. They never want you to buy 'em food. Not in my experience. This time was no different, although, I didn't ask if this particular dude wanted ice cream because he was more less hiding behind a column as soon as I walked out of the door.. Dude was already less than 6 feet away and started walking towards me. I wanted to yell back the F up, bro. Instead, I proceeded walking the opposite way towards my ride with a stop signal and "where's your PPE (personal protective equipment) at?" Dude seemed too high to figure out what the hell I meant so I kept walking. That was my "The Walking Dead" moment of the COVID-19 quarantine. The nice young man that retrieved my order for me from a nearby freezer apologized and stated that they weren't accepting the free ice cream coupons, but that they would be honored later. Dang it, I muttered, as I pulled out my phone. I had to order another ice cream for the kid who originally started this mess. Instead, the employee ended up making it on the house for me. The ice cream is alright. A bit overpriced for what you get. 1 x Create Your Own Creation / Cotton Candy Ice Cream / free mix-in Gummy Bears / "Like It™" size = $5.59 1 x Coffee Lovers Only® / "Like It™" size = $6.99 1 x Create Your Own Creation / Coffee Ice Cream / free mix-in Chocolate Chip Cookie Dough / "Like It™" size = $5.99 Subtotal = $18.57 TAX = $1.76 Total = $20.33 Tips are appreciated. I'll be back hopefully sometime later this spring, but not without Michonne or my own katana to fend off possible Coronavirus-infected zombies. I'm kidding... I'll wield a electric cattle prod instead.

    French Vanilla Ice Cream with peanut butter cups
    Marlene V.

    Forgot how good ice cream was until I had this piece. I came to cash in on a gift card of 10$. I decided to order a pint for myself since I wasn't craving ice cream at the moment. The smallest pint was 10$. I wasn't craving ice cream at the moment but I took one bite and I couldn't stop! The pint was good I finished half of it. I didn't want to eat the entire thing in one sitting so I had to save the mouth orgasm for later. I'll definitely be coming back for more ice cream. The French vanilla with one topping is simple and perfect.

    open and pay
    Steven P.

    It would be nice if this place will stay open until 10pm, I got here at 932pm and they had the doors closed. In that case please change your hours

    Melissa M.

    I'm so used to it always being filled; at other cold stones sometimes I even have to say not a lot of chocolate chips. This is a large Oreo overload!! Hella skimpy!!

    Cheesecake Fantasy Ice Cream Creation
    Robert G.

    I went yesterday with my mom. We walked in and the three employees were hard at work. One employee made my moms and the other made mine. My mom was pretty disappointed because her ice cream was less than mine, my serving was quite bigger than hers. I previously worked at an ice cream shop and understand how difficult it is to keep the servings the same size. In my opinion the prices are on the higher side. We sat out front to enjoy our ice cream and ALL the tables were dirty.

    Mint Mint Chocolate Chocolate Chip Ice Cream Creation
    Amalia M.

    I like Cold Stone Creamery because they have unique signature ice cream creations. I usually go frequently to this one because it's close to home. The staff is nice and have fair customer service. They take your order quickly and let you sample the new flavors. You can create your own but it's best to order their signature creations. This time I ordered the Mint Mint Chocolate Chocolate Chip signature creation. The ice cream is good and doesn't taste too sweet and it's creamy. If you sign up for their emails, then you get coupons and chances to gain points to get free ice cream.

    Missing all my toppings!

    By far the worst Service I received at Cold Stone ever! I wanted to order by phone and the manager said no! Then I was having trouble with the online order and she wanted me to order as much as I could online and then the rest at the store??? Like really?? I ended up ordering online and still didn't get my order correctly! The order was totally correct on the receipt and they apparently couldn't read the order correctly! So upset! If you want your order correctly stay away from that Cold Stone! I literally ordered brownies, bananas and strawberries but look at the picture no toppings plain ice-cream but they sure did charge me! Worst ever!

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    5 years ago

    This is a hard hat this too hard for people to I understand and it's taking me in circles free this week so I can call me 213 461 9927

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    11 years ago

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    15 years ago

    Employee was apathetic. Place was clean and ice cream was good. Be sure to sign up for their newsletter to get BOGO

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    12 years ago

    Banana ice cream drooool, a lil pricey for ice cream tho, local, clean, good customer service

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