I have not been here in a while and I ordered to pick up and although they were very friendly and fast, when I went in I was kind of grossed out, flies were flying in there, the mixing station was beyond messy, I Didn't even taste ice cream thought it would make me sick so I threw it away. I think a full day of cleaning needs to be placed or just hire someone for that, I understand sometimes it can get busy, but when I used to come in before, it was not like this, and the lines used to be out the door. It was empty maybe this is why I don't know. Next I will check first before ordering again. read more

I love cold stone. It has been my favorite ice cream place since I was a kid. I went to a restaurant a couple doors down but as soon as I parked I knew that I would be coming here for dessert. I walked in on a Thursday around 9pm and the place was spotless I could tell that they just mopped the floor and the two people working said hello and welcomed us right away. We walked up to the counter and I ordered my usual the birthday cake remix in a waffle bowl. It was made perfectly! The perfect amount of ice cream to brownie ratio. Exactly how I like it. The waffle bowl was warm and crunchy it was everything I wanted and more. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Miramar, Florida

This place simply grossed me out! I went there wanting an ice cream yet my first sight.....a mixing slab filled with a variety of ice cream flavors being mixed side by side a large container of peanut butter a bunch of sprinkles and broke. Brownie pieces all over the cold slab. Just nasty to see how the girl was mixing one order after the other without cleaning up. The toppings all messy just a great disaster all over. A true turn off for me. I got my husband a small ice cream $8.77 and it was a mess all melted and dripping . Needless to say I will not be coming back. This place is a wreck. Totally run down and gross. . Not sure the manager is doing much because it looks nasty!! read more

Cold Stone Creamery - Part of the mess. It was difficult to take pics. - Ice Cream & Frozen Yogurt Near Me - Miramar, Florida

Friendly , fast service .. restaurant was clean , Ambiance was welcoming and ice cream was delicious .

Recently today I've finally came to the Cold Stone, that I stumbled upon while going to Jersey's Mikes and Panera Bread. The staff were extremely enjoyable and were easy to talk to. I have gotten the 'gotta have it size' and the 'Cookie Dough ice cream.' This flavor tasted wonderful, it had vanilla ice cream, chocolate chips, and cookie dough. So I guess the ice cream is technically Chocolate Chip Cookie dough, but I don't know. They staff were completely understanding and friendly. The staff understood that I wanted the ice cream shown on the entrance. The staff gave me a cookie dough piece because of how nice I was which was extremely nice and sweet, this is why I would like to become a regular at this Cold Stone. It was an amazing Cold Stone experience which passed my expectations. I will definitely come to this Cold Stone again while passing by to get food at Jersey Mikes and Panera bread. read more

Cold Stone Creamery - The entrance - Ice Cream & Frozen Yogurt Near Me - Miramar, Florida

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Nestled in a neighborhood plaza. With parking out front, there's no denying that the ice cream here is absolutely phenomenal! The Oreo Overload is my favorite and go to when I come here and the flavor is so rich and creamy. All the staff is friendly and even when there's a long line it tends to go pretty fast. read more

Cold Stone Creamery - Oreo Overload - Love It size - Ice Cream & Frozen Yogurt Near Me - Miramar, Florida

Omggggggg.... but why is this ice cream so yummy and creamy??!! I am not an ice cream shop enthusiast. I feel like most ice cream shops are overpriced and the ice cream just isn't that good to warrant the price. But this place right here? Ughhhh... So good!! My fam and I came and each got a Signature flavor - Birthday Cake Remix, Oreo Overload, and something with strawberry. They were all sooooo good. The customer service was a little dry- so that's why I'm giving four stars instead of five. But overall it was a good experience. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Miramar, Florida

Pleasantly surprised by the enthusiastic employees at this particular Cold Stone location. Every time someone tipped them, they burst out happily in song. Talk about some team spirit! Anyway, that shock aside, there is ample parking and a decent amount of chairs available. Perfect to order an ice cream cone and sit with friends, munching away. A myriad of flavors as well. While Cold Stone in itself may not be my preferred chain, their products are good quality. Had a small, or as they say it a "Like It" size, cup, as I joined my boyfriend and his family. Quite a few flavors were chosen and I would be lying if I told you that I remembered them all. The ice cream worked its charm. Soft serve with fudge and decent, but really what makes me bump this to four stars is the employees. Seriously, they sang Beauty and the Beast songs; what's not to be a fan of? read more

Cold Stone Creamery - "Like It" size shown. The flavor? Birthday cake remix. - Ice Cream & Frozen Yogurt Near Me - Miramar, Florida

The ice cream is good. But what did it for me was Carey's customer service. His attitude and energy was enjoyable and made the experience super nice. Thank you for the patience and for such a good energy. read more

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Pretty much the only ice cream I ever have! Used to work here in high school and I can't stop going back read more

Cold Stone Creamery - Kids vanilla + caramel + white chocolate chips - Ice Cream & Frozen Yogurt Near Me - Miramar, Florida

Love me some cold stone. Carrie helped us out and did a great job mixing it. We had the cheesecake fantasy Love it size. Delish. Come by to take care of those cravings. read more

Cold Stone Creamery - Inside - Ice Cream & Frozen Yogurt Near Me - Miramar, Florida

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This is probably our family favorite ice cream parlor close to home. Every now and then I try different new flavors of the season, but I always go back to my all time fav the Mud pie : Creamy Coffee ice cream mixed with cookie dough, Oreos & peanut butter! Wow! That combo is a winner! And yes, the best coffee ice cream in town!!! This time I tried the 2 new flavors of the season, cream brûlée & pumpkin spice. Both were nice but I still prefer my mud pie. Luckily we were the only ones there so service was fast & courteous. They have a few tables outside and one or two inside. Overall not a place to sit inside and savor your goodies. Yes when the weather permits, sitting outside is a possibility but I'd rather just do take out or walk out with my ice cream in hand. Note: they take their closing time very seriously. I have been refused entry 2 min. past closing. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Miramar, Florida

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this place has great service, clean area, caring workers!! definitely recommend coming here!!

If I can give this place a negative star, I would! Horrible service! Overly exaggerated COVID 19 guidelines!! Out of control rude, young staff. So sad this neighborhood ice cream shop has deteriorated service and customer experience!. read more

I wasn't sure what I wanted the staff accommodated me to something that wasn't on the menu and helped me with a smile. Great customer service and helpful staff. Clean location and outdoor seating available. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Miramar, Florida

Ice cream is one of those things that fits nearly every occasion. Cold stone is great when it's hot outside, or when you've had a particularly good day. Life's got you down? Nothing a huge tub of "cookie don't you want some" won't help. Seriously though, if you're a ice cream fan, head to this Coldstone. Same great formula, and it works. Choose from the wide variety of ice cream flavors (diehard cake batter fan here) and a dizzying assortment of add ins to make your deepest ice cream fantasies come true. As my ice cream addiction (and waistline) grows, I have also begun to pop in simply to purchase their ice cream sandwiches. Staff has always been friendly, so make these folks sing for those tips!! read more

I bought some ice cream from door dash and all of a sudden I find a piece of hair in my ice cream I thought maybe it's my wife's. But later I kept eating n it was some more inside of it. Worst experience ever read more

Okay, so a few things. 1) The employees weren't dressed appropriately. Granted, it was 45 minutes before closing but one was wearing a belly shirt and the others weren't wearing anything that even led me to believe they actually worked here. 2) Don't have side conversations with other employees while ignoring the customer. Try and focus on the customer instead of saying to your coworker "omg...I have a picture I need to show you." 3) There were 3 different ice cream sundaes they no longer offer (funnel cake was one of them). You would think there would be a sign stating this, especially since there is a giant picture advertising each of these sundaes on the back wall. 4) Don't turn around your computer screen and say "You can put your tip in." How about rephrasing that by saying "if you would like, you can leave a tip here." I just spent $11 on 2 ice creams, it would therefore be nice to have professional and polite service. P.S. Coldstone does have yummy ice cream, though . read more

Who closes at 9pm on a weekend? Who has customers waiting outside? & Young employees who could care less. They always get the order wrong. I have to WATCH them make the ice cream to remind them of what I said. Its sad. read more

My son is a huge fan of Cold Stone so I always give him gift cards to go there on special occasions. This specific location has excellent customer service. They help you from the moment you walk in until you get your cold creation in your hands. They always have a great selection of ice cream and the topping are kept clean and well stocked. They should create a self service bar for those that want to mix there own toppings in. That would truly add to the fun of visiting Cold Stone. read more

I get Cold Stone several times a year. This location is just less than a mile from my house, and it's convenient when you want some ice cream and don't want it out of your own freezer. Why can I not decide if I actually *like* Cold Stone? When I'm ordering it, I'm very excited, often overwhelmed by the choices and the generally out of tune singing you get when you leave a tip. But, you know what? I've never actually finished my serving of Cold Stone. I've never licked my bowl clean. It's almost too much, too overwhelming. My advice? Get the kiddie size. But...but....but ....but....for the price of a kiddie size, you can go buy a pint. (or 2 McChickens and some blunt wrappers). I will continue to give it a chance, and probably continue to only really want a few bites. If you're a hot boy and wanna take me to Cold Stone and let me just a have a few bites of yours, drop me a line. read more

Love the customer service. The cake tasted horrible with the mint, so no more of that cake (ha). Coldstone is great!! Will be going back soon, but not so frequently kind of pricey. Worth it! read more

Drove 30 minutes for ice cream at 10:30pm for them to be closed. The site says midnight.

Love the attitude and the ice cream! The staff is always friendly when I go there, they always sing when they see you leave a tip! Cake batter with caramel and oreos is my fav! You can pick from the Cold Stone favorites or ask the staff to create something more suitable to your individual taste buds. read more

I Love Cold Stone but the customer service @ this location was very bad and there is a employee (the only one dark skin there on this date (4/13/2017) SCREAMING at the girl like he crazy, other than the other employee that took my order incorrect and did not even offer to change the Ice Cream or add what was missing! So I threw it away and bought another since my kids and my husband were waiting for me. I will keep going to the location on 12124 Miramar Pkwy, Miramar, FL 33025, never had a issue there for 7 years. read more

This is one of my favorite ice cream places!! Cold stone ice cream is amazing. The employees at this location are super friendly and funny. The manager Daniel, is very helpful and deserves an A+ for customer service. If you visit coldstone... do yourself a favor and try the CAKE BATTER ICE CREAM!!! The icecream here is so filling that I can't even finish the medium sized cup aka (the love it size). I always convince myself that the small is not enough for me, and regret it when I am halfway through the medium and I can't continue. read more

Nothing is worst than standing in line outside of the store for over 15 minutes adhering to COVID restrictions and the staff telling ou not come in. You see customers walk out and you finally walk into the store to place your order and they reply the store is close. Not only did they have attitude but no communication skills. The Afro American girl rolled her eyes and had the nastiest attitude. It's evident this store does not need the business. Your nasty signs outside the door stating if you are not in by 9pm you are not getting service. It is evident that you do not have the customer in mind. I hope you continue to loose clientele! read more

Excellent service , good costumer service , good product,love these ice creams.....best in the area

This is my favorite Coldstone location. It doesn't hurt that it is so close to everything too! I love the personal attention that the manager gives to his staff. Everyone is always gracious and eager to help. I always go in and order my Strawberry Banana Rendezvous in the to go containers. They always go the extra mile, by giving me the extra amount in a cup. read more

That S*** was NOT OPEN til midnight it's CLOSED. Drive there for nothing! Please fix hours listed on this location. This is the only location that states this, all others close at 10pm. read more

Came here this evening was a great environment love their ice cream would definitely come back here soon

Love Love Love Cold Stone Creamery! I don't even really care for ice cream that much, but this is my favorite.

Excellent with kids they always have a smile to you doesn't matter if you buy one ice cream or a 1 million they give you the best experience ever. read more

So creamy and delicious! The flavors are great and it's so customizable! The only downside is the lack of seating inside. Plus they sing a song when you tip them!! read more

Best Cold Stone location out there! I go in a order my own custom creations all the time. It's also perfectly located Right in the middle of a shopping center with a bunch of restaurants. Not to mention, their cakes are on point! Great staff too! Special shout out to Daniel! read more

Made a 10 min line when paying wanted to add item, was told that I couldn't other people are waiting, meaning my wait didn't count. Never again. read more

Made a line of like 10 people when I was ready to Pay I wanted to add a product, a shake, Chris response to my additional request was "no". Explanation was that other peopke are in the line and is not fair for them. Mind you I waited just like every else that was online. Horrible service! read more

love this location! staff is great and its a very clean store. Make a stop by if ever in weston!

Great customer service and very friendly. One of the best Cold stone's to visit in Miami.

The best service and ice cream ... Yummy!