My mistake was telling them I didnt care about my furniture. I did this to help them know I did…read morenot need extra charges. I had moving blankets for my furniture and was prepared with tape and extras. Well, they said I didn't need to cover and all would be well. My white sofa was almost ruined. Wooden furniture scratched, dented, missing items. They used me because I was in time bind. I am a single senior woman and I trusted the kind, caring voice who I talked to for 10 minutes on the phone. I asked for my sofa to be cleaned and they refused. 260 dollars for 2 hours, local. no more than 8 min between pick up and drop off. No stairs, no assembly. Just poor and uncaring service. Shame

Stole a lot of my items. Workers argued on the phone instead of working. Moved slowly to increase…read moremy cost. Horrible experience.

Wow!! Serenity has moved me 3 times now and they always send a polite movers with knowledge on…read moreloading. They are quick and the best value for local and long distance moves. Jacob gage and Caleb were quick kind and efficient. I couldn't ask for a better go to moving company.

Highly recommend! Quick and very professional! Ive moved alot and they were definitely the best!read more

Great guys!! They were fast, took great care of our stuff and were really friendly! Price point is…read moreAWESOME for the amount of time and care they put into moving our house. Would definitely use again and recommend to everyone I know!! Thanks again guys!!

From the owner: Big Friendly Movers, Quality is our Priority. Packing &…read moreMoving services. We specialize in Stress-Reduction. Focused on Listening, Planning, and Execution. Providing Professional & Efficient Solutions to Large Homes. Out-of-State Relocation. We Crate & Install Chandeliers, Artwork, and TVs. Multiple Stop and Storage Unit Moving. Trust Us with your Family’s next Adventure!

Amazing team. Chris and Bert were so kind and helpful. Thank you guys for your hard work. Have a…read moreblessed night

** This is an addition to my previous review. After I left my review of our experience on our most…read morerecent move using All My Sons Moving I was contacted by their team to discuss the aspects of my review and what went wrong with our move and what things went well. After reviewing all of the details, they were very kind to initiate a refund to me as compensation for things that didn't go well. That does mean a lot that means I didn't overpay for something I didn't get and I am extremely grateful for that aspect of their customer service. That is something they are doing right and I hope that they learn from this experience and make improvements in the future.

They were quick, professional, friendly and had a reasonable rate. They also made sure all my…read morefurniture was cared for when putting it in the back of the truck and taking it out.

If you need movers who actually know what they're doing and won't break your stuff, book them…read more 10/10 would recommend. Excellent service.

I needed a cleaning service to help with my apartment and preparations to move to another…read moreapartment. I needed help and fast. I would like to formally and sincerely express my gratitude for the amazing work you accomplished. You went over-and-beyond my expectations by not only cleaning and making the apartment look brand new, but you packed my clothes and made it such that I did not have to do that given the severity of my allergies. I showed the pictures to the pastor of my church, my family, and friends and they were amazed at the high-quality of work that you produced. I would put the pictures here but I do not have a single picture of the before and condition of the apartment and mess made by the "cat." You came in and made what could have been a bad situation so much better. Your desire to make sure you met my expectations was simply...AH-MAZE-ING. You made me feel like I was a priority and made time for me and not only that--your attention to detail and the results of your work were way beyond what I had hoped for. I don't know what I would do without you and the chance meeting we had waiting for drivers licenses. All too often the hard work that cleaners do goes unnoticed or unappreciated and I just had to say and let everyone know that the service you provide will not disappoint. I promise that. So for anyone reading this recommendation hoping to find someone to help you with your residence or your office or even apartment managers or owners looking for a reliable cleaning service, look no further. Couple's Cleaning Service is the only place you need to call. They are likely the most dependable and efficient house cleaner that I have had. They worked very quickly with lots of energy. Their work included general housecleaning duties like sweeping, vacuuming, scrubbing and dusting, doing laundry, making beds, taking out garbage, and various other things. But, she also helped me pack my clothes and my grandkids clothes, clean out the refrigerator and sanitize my furniture. They were the most efficient of any housecleaner I had relationship with. Couples Cleaning is the most friendly individuals and their sociable personality and likability make them even more worthy of this recommendation. They are the ideal cleaners and come with my highest recommendation!

I had a very good experience with Thunder Moving…read more I had already gotten quotes from several companies when I messaged Kye on Yelp. I am glad I switched for a few reasons. 1) Some other moving companies charge you from the time their truck leaves their own building to the time they get back to their own building, which makes zero sense. Thunder Moving only charges you for time the guys spend actually moving, down to the minute. 2) Kye responds basically instantly, most of the time within minutes. Communication was flawless, which is of insane importance on days where everything overlaps and needs to happen as smoothly as possible. 3) I told Kye I couldn't match an exact 2:00 PM window because I was closing on my house right at 1:00 PM and didn't know how long it would take. He said it was no problem and that he would let the team know. I happened to close early and messaged Kye and the moving team called me within like 20 minutes. 4) Clayton and Cade were very polite and professional. They had a trustworthy, small business demeanor and at no point did I feel uncomfortable in a series of potentially stressful/vulnerable situations. I immediately told them that I had one item I was worried about, a massive marble table that took me and my friends great effort to move. Clayton and Cade picked it up like a Ritz cracker and said that they could do it no problem. When placing the actual table at the new house, I initially wanted them to put it off-center to fit a side table in the dining room, but Cade said, "Do you want it under the light?" and I thought, "duh, he's right." I'm glad he said something cuz it would be a royal pain in my ass to move it later, even a few feet. Clayton seemed to have the leadership role and asked all the right questions and was very efficient with time and going over paperwork. He started the clock literally the minute they started moving so there was no "bloat" or an inflated price. He even slightly corrected a few minutes we had spent going over some things since the actual moving was done. Overall, he came across very knowledgeable and definitely has leadership potential. Cade was awesome too and super friendly. When I first saw them get out of the truck, I thought "man these guys are string beans," but actually they were super strong. At one point Cade was carrying a million pound object with just his fingers and had a facial expression like he was carrying a piece of paper. From the time the clock started to the time they were done, they were in constant movement. There was no slacking or breaks, not that I would have complained if they needed breaks. I'm just pointing out these two guys were super efficient. They made a plan for every object and communicated well between each other. Anyone who's moved knows that the planning part is the most important when trying to fit weird-shaped things through small doors and they made a great team. It would have taken me and my friends double the amount of time with triple the amount of headache. 5) The ending price was actually cheaper than I expected. There were no hidden fees, literally just the math of the hourly rate times the minutes used. I think maybe there were some minor charges for things like wrap or something, but I either didn't use it or didn't use much. 6) Their Yelp reviews were WAY better than competitors. Even the complaints seem to have the irate customer dying off on responses while Kye is still replying. If you're that mad and have a justifiable reason, I don't see why you wouldn't keep following up both in email and on Yelp. Definitely seems like if Thunder were in the wrong, you wouldn't let them have the last word and just give up. Anyway, obviously I can't speak to their ability to handle disputes, etc. since my experience was seamless, but I've worked in CS/Management for a long time and have dealt with thousands of irate customers. I've never seen a customer who was absolutely in the right just stop responding. If you got the proof, you got the proof, and you aren't going to stop chasing money that you feel is yours. Just my two cents. Anyway, moving is super annoying and I hope I never have to do it again. Even with Thunder doing all the heavy lifting, I'm exhausted and in pain. But if I had to move again I would for sure use Thunder Moving and highly recommend them.

This is in regards to Thunder moving answer to my last review. First off you are not telling the…read moretruth .I spoke to a salesman who first off lied to me about cost, and that was the only contract we saw till after the move and that one my wife signed then you copied her signature and placed it in the boxes you wanted ive got a copy now and you can tell they were electronic and pasted. Secondly I have pics of the back of the van to show there was plenty of room for my other stuff. The boxes you checked for insurance was to pays 60 cents a pound for damaged goods. Who in their right mind right mind would want 60 cent a pound as compensation? The extra you so graciously offered was 75 dollars . So 30 for my tv and 75 out of your kindness for a 500 dollar brand new tv that you made me pay 40 for a bok for it to not get broken. So I lost over what I paid u to move me and your gracious offer is 75. How about your smart elec employee who flared up in anger at my wife when asked about loading the rest of our stuff. And it goes on and on .what I signed at the end hasn't even been givin to me because he practically ran out my house . And no there were no boxes checked and it was 500 more than your estimate. All im asking for is you man up and pay for the tv you broke. You would want the same. But I can promise in no universe I live in would I ever sign for 60 cents a pound for my stuff. Ive got pictures I can start posting if you'd like. Do not use this compay

My mother hired him to help her move into her handicap accessible apartment, started out somewhat…read moreprofessional. Paid the down payment and brought a physical copy of the receipt like my mom wanted it. He suggested that we do it early because he had another move, said that we would start at nine. Day of, no call , text or noticed that he was going to be a hour late. We call him 15 minutes after the actual time he was supposed to come and he came with the excuse " oh you didn't get my message I text you I'm running late, I'll be there at 10" to find out that he never even text my mother and he texted the wrong number. Also said It would be three guys, but it was pretty much only him because he admitted that he literally picked up a crackhead last minute to help him move because his other two guys got drunk last night!!! So it was just him and my sister and me helping him move! We went an hour and 30 minutes just to get charged extra because HE DIDN'T HAVE THE PROPER HELP THAT HE SAID HE WAS GOING TO HAVE and Had A CRACKHEAD TO COME HELP MY MOTHER MOVE AND be in her space. Needless to say completely unprofessional and not prepared, this is a one man business and doesn't have reliable employees. Pay more and go with someone else !!

If I could give a review for 0 stars I would!!! *****WARNING*****…read moreI hired this guy only to find out they don't even own a truck!! He quoted me $150 to move a refrigerator and a few items out of my garage. After I sent a deposit of $75. He wanted me to send him photos and measurements of the refrigerator. He told me he didn't think it would fit. Long story short, he asked me to remove the doors myself!!!! I knew I couldn't remove them myself. I ended up canceling this company. He promised to refund the money minus the square fee then didn't refund all the money taking $20 for "his time." After some rude, unprofessional text messages exchanges... he returned the money.

First time using movers outside the military and they did not disappoint!…read more Joe and Kirk were awesome! They were a super communicative efficient and easily approachable! These guys definitely know what they're doing Thank you again!!

Kirk was very helpful for an after-hours quote and referral. He stayed on the line with us…read morepatiently and helped us figure out what we really needed, then gave us a referral. Thank you Kirk!