Thank you to Austin for helping get the bike to shift more smoothly on the chainrings... then off we rode!

Cole Sport is always 100% on top of their game for a sports store who always offers excellent service and quality products. The value is the suggested retail price but you know what you're getting. Looking for knowledge, Cole Sport is the place to come to ask questions and they are great at helping one decide which way to go. Most of the employees have been here for years and they all know their stuff. Excellent store in Park City. Note: the mid-mountain store in Deer Valley has attitude and not very helpful. read more

These guys were awesome. I was in a pinch and they were there for me. Thanks Kip and Jim! read more

Cole Sport - Water bottle - Ski & Snowboard Shops Near Me - Park City, Utah

We were fitted for ski rentals at 3 pm today, Saturday 2/7, in preparation for I really skiing tomorrow. Our boots, poles and skis were fitted and adjusted by Charlie, who was very personable and knowledgeable about our equipment. He very patiently explained how to tell if we had the proper fit in boots, taking into account our ski ability levels, ages and goals. I appreciate how Charlie treated us with kindness and respect, patience and humor. He is an asset to your company. read more

Austin, Will, and Kellen did an awesome job today. Thank you so much for a solid ski tuning job and thank you for supporting ski clubs. You over delivered and I couldn't be happier. read more

I went in recently to buy new ski clothes. I am 5'4" so just in the high end of petite clothing. In addition, I have curves so finding clothes that fit me is a challenge. I was fortunate to find Sammy who patiently helped me try on clothes from almost every vendor in the shop. I walked out with a pair of ski pants that fit me and a jacket that wasn't too long (which makes me need to size up to fit my hips but then then sleeves are so long). It wasn't cheap, but I didn't give her a budget and the next day I was comfortable and WARM! Thanks so much Sammy! read more

Cole Sport - Ski & Snowboard Shops Near Me - Park City, Utah

They sell boots. They don't fit them. I walked in without an appointment looking to buy my first pair of ski boots. I was an advanced skier, and just finished growing and thought it was a good time to buy my own ski boots and retire past the rental boots faze. As this being my first time buying boots as I made it clear to the fitter, he should have taken into account that I may think a normal fitting boot would be too small. The first thing the "bootfitter" had me do was try a 26.5 boot as he said "just to see what size you are". I said it was too small, obviously as it was smaller than the packed out overly large rental boots I was used to. So, he chose a 27.5 medium volume boot. I said it fit perfect and was very comfortable. He didn't describe how the boot should feel, and a boot being comfortable for a brand new boot should be a red flag. He also did a shell fit, yet missed seeing how large the boots are. This was about it as far as consultation went. Not much question on skiing style, nor did he check my ankle flexibility. So here is what I am left with. An insanely large boot for an advanced skier. Like it is to the point that someone can tell my boots are too big by watching me ski. Here is a picture of a shell fit I did at home as well as the receipt for proof of purchase. I expect this to be made right and I will also be reaching out to you. Edit: went to a proper bootfitter in mammoth. Got sized in a 25.5 size. Not 27.5. And was told I have some of the skinniest low volume foot out there and got one of the lowest volume boots on the market (Technica Mach 1 LV) and extra modifications to make it skinnier (zipfit liners). I was definitely not a medium volume 27.5. read more

Cole Sport - Receipt for proof of purchase - Ski & Snowboard Shops Near Me - Park City, Utah

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Great Experience with Tim and All personal here! What life savers! Foot savers are life saver for a Ski Instructor!

Cole Sports was great! We were really happy with our multiple rentals with Cole Sports. All of the employees were knowledgeable and extremely helpful. We loved working with Tim in particular. He made renting our e-bikes and mountain bike super easy and was one of the reasons we continued to rent at the same store during our two week stay. Highly recommend because of employees, product and price. read more

Cole Sport - E-Bikes on Millenium bike trail. - Ski & Snowboard Shops Near Me - Park City, Utah

Always super nice and helpful when I go in, if you need anything ski or Moutain bike related definitely go check them out they will most likely have what you need they also have very good customer service! read more

We rented Revel bikes from them for 3 days of riding around Park City. The staff was very nice, helpful and got us set up quickly. The bikes were excellent, and were in excellent condition for rental/demo bikes. My only issue is that they don't take reservations for bikes so I was a bit worried that they would not have them in when we got there. But we were able to get a Rascal (trail bike) and a Ranger (XC) in large. read more

Did a last minute downhill mountain biking trip. Word from the wise: don't wait last minute to make reservations. Nonetheless, strolled in on a Sunday afternoon, and was warmly welcomed by the staff. (I did not have the same experience at most other bike rental places) I came in looking for 4 downhill bikes, and Jim and Jake were such helpful and kind people. Very quickly they sized us for the appropriate bikes, prepped them for our trip, and tried their best to make this last minute biking trip happen. Both Jim and Jake are incredibly knowledgeable and helpful with the bikes, I'm sure the rest of the staff is just as great. Parking in the back for people renting bikes, helmets included! Not to mentioned unbeatable prices. I'd recommend this rental place to all interested in rentals in Park City! read more

Cole Sport - Ski & Snowboard Shops Near Me - Park City, Utah

The boys at the skis weren't very helpful. Didn't seem to know much and told me they'd get the manager. Bad service, Jackson's base camp had much better service. read more

Great Staff, disrespectful manager! The staff were helpful, flexible, and friendly. The main store on Park is what I'm talking about. After choosing my purchase of a ski bag I asked if any discount was available since I had just bought new skis and bindings four days ago. The staff member referred me to the manager who said basically "Some people come here and spend 20 to 30 thousand dollars and I don't give them a discount, and it's because they "Like our stuff"". I would have cancelled my purchase and left the store to purchase my hundred dollar ski bag if it was not for the kindness that the staff showed me to help select a product. If I were you I would take my 20 to 30 thousand dollars elsewhere! read more

Great selection of really everything - jackets, pants, goggles, helmets, nice place to go. Wendy was INCREDIBLY helpful, spent so much time helping my dad find the right fit for jackets and pants. She was so knowledgeable about every part of each piece she showed us, made us feel very confident and comfortable with such an important purchase. Thank you Wendy, we really appreciated your advice :) read more

Bought a pair of Nordica Speedmachine 3 boots from them. I like the product, they got me the heat molded inserts. Boots are 130 so a bit stiff and took a few days to get broken into to but after each days (2-3) I went back for adjustments and they were very accommodating, price was right, not a deep bargain but totally inline with market, based on the service I got I say the combo price / service was excellent. read more

Prompt service- we bought skis and bindings and they were ready in 24 hours during the busy holiday season. Rental area is crazy....gets really backed up in the mornings...suggest picking up your skis the day before you need them! read more

I needed air in my tires and offered to pay or tip. Sharkie said "no way I got you" and hooked it up quick. I'll be back when it's time to buy something. Thank you. read more

I initially stopped into Jan's across the street looking for a new pair of ski boots. After waiting over 20 minutes without even speaking to a boot fitter (only 2 on staff) I decided to head across the street to Cole Sport. So glad I did. Tucker made the experience well worth the price of new boots as well as a Cole Sport custom footbed. I had a couple of pairs of boots in mind which he had me try on but also gave me some recommendations of his own. I ended up going with one of his suggestions. He knows his stuff. I'm currently walking around the house in my boots just waiting for the snow to start falling. Thanks Tucker. The psyche is HIGH! read more

Had the best price online for my beautiful new gloves. Easy ordering and fast delivery. Great touch to add the handwritten note - don't you ever go'a'changin' Cole Sport! Visiting Park City in March and can't wait to stop by in person! read more

Cole Sport - Ski & Snowboard Shops Near Me - Park City, Utah

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We wanted to rent bikes and just happened on Cole Sport. We had already been to Jann's Sports but they didn't have enough bikes for our group of 7. Cole Sport employees were fast and efficient and got us our bikes quickly and they charged less than their competitors and they have a beautiful shop! Thank you for such a wonderful experience!! read more

These people are rude, obnoxious and arrogant. They operate under deceptive business practices. They'll tell you a boot fitting is included with the purchase of any ski boot but then charge you $400. They say right on their website that it's included. The manager said he would bet me $100 that it didn't say that. When I agreed to the bet he backed out because he knew he was wrong. Worst experience ever buying ski equipment. If you want a happy, pleasant shopping experience, don't go here. Go to any one of the other ski boot retailers in PC. But do not go here. read more

Cole Sport - Free boot fitting with every ski boot purchase. - Ski & Snowboard Shops Near Me - Park City, Utah

Manager Kim (Silver Lake location) has helped us twice to date. We actually made our second purchase with Cole Sport because of the out-of-the-ordinary customer service she provided on our first purchase. I had called her store for advice: she made ordering online such a pleasant experience. Now Cole Sport will be the first on my list. read more

Jake is the best! I went in with my current ski boots to either have them worked on or look into new boots. Jake took a great deal of time to measure and analyze my hard-to-fit feet. He then spent significant time exploring new boot options - without applying any sales pressure - before looking closer at my current boots. Jake suggested some relatively simple (and affordable) tweaks to alleviate my problem areas -- worth a try before investing in new boots. 20 minutes later my old boots feel like new. Thank you, Jake! read more

I was in serious discomfort from my ski boots and went to Cole looking to potentially buy new ones. I was lucky enough to be assisted by Ryan. He listened carefully and attentively, took time to understand my concerns, evaluate my existing boots and make appropriate recommendations. He was patient, knowledgeable, professional and...overall, delightful. I won the equipment lottery with him. Thank you to Ryan for being amazing!!!! read more

Terrible service ! Did not answer my questions! Didn't know what they were selling !!

Won the Fourth of July 5k in which you won a pair of Salomon shoes...they never gave them to me and I asked multiple times. Update they did give them read more

I bought binding here a couple years ago and liked the experience enough that I knew this was the place I probably buy my new skis when the time came. Unfortunately, that time came last night. Fortunately, I had another great experience. Sam did a awesome job at directing me towards the right skis and helping me get my existing boots to fit right. Love this place! read more

Incredible team of associates at this store! My husband and I purchased the wrong size jacket and needed to exchange it for another. We called the store to see if that was possible and the woman on the phone said yes, so we headed back up. Upon arriving to the store, the jacket we needed was nowhere to be found, we thought someone had purchased it. Thought we'd ask the women at the counter if they had any in the back and it turns out the woman we spoke with on the phone, took the liberty of putting the size jacket we needed aside without even asking! She was beyond amazing, tentative and kind! We will continue to shop here, not just for the brands we love being in one place but because it's always a great experience with the amazing associates. Thank you! read more

I was nervous to buy boots because it's a big investment and I'm a relatively new skier. Sam at Cole sport was the absolute man - so helpful, approachable, and spent over an hour making sure my boots fit as perfectly as possible. He never rushed me, listened to what I wanted/ needed, and also explained everything from the very basics of how the boots work to long term care tips. The biggest thing I was concerned about was feeling intimidated and Sam instantly made me feel at ease. Another huge perk about Cole is that if the boots ever feel uncomfortable they'll help fix it. Thank you Sam and Cole sport! read more

I ordered online, and the item was MUCH cheaper than I could find elsewhere! The item arrived within a few business days and I was beyond excited. They even included a handwritten note on a postcard with my order which was the sweetest touch! read more

Terrible customer service. I honestly try to go in when they're not busy at all. Today I went in because I bought the wrong gloves for my circumstances, because no one helped me the day I bought them. I have Raynaud's and have terrible circulation. I bought gloves instead of mittens. I went back to exchange them and the manager made me feel as though I was a complete idiot. And then shamed me for not feeling ready to invest in $300 electric heated gloves when I'm just getting back into skiing after 10 years. She exchanged them, which is what I needed, but I have now had 3 awful experiences in Cole Sport. Don't go here unless you're interested in spending lots of money - no one will help you until you're grabbing tons of expensive gear to try! read more

3.5 stars. Like Jans Sport (across the street), this is a local sports store full of ski and snowboarding equipment. Everything seems to be full retail, so not many discounts here. The two times I went into the store there didn't seem to be many sales people on the floor. I had to go look for someone to answer my question. read more

The bike shop team did and outstanding fixing my sons MTB brakes hours before he was scheduled to race at Soldiers Hollow Pro XTC. The guys understood the sense of urgency needed to complete a full brake bleed and fix. In the heat of getting the bike race ready, I didn't catch the names of the two machines, they are true Allstars! Thank you Cole Sports, my sons brakes worked great during the race, helping score a top podium spot. read more

Cole Sport - Ski & Snowboard Shops Near Me - Park City, Utah

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Came in to grab a few things before we hit the trails. The staff was friendly and knowledgeable. We got sweet protection knee pads and Shimano XT flat pedals. read more

Cole sport is AMAZING! I worked with Zack today and he was extremely knowledgeable, helped me with the problem that I had with a previous purchase, and fixed everything for me! I could not recommend this store more and if you have any ski or snowboarding needs in the area this is a must come! Thank you zack and everyone at Cole Sport!!! read more

I ordered some snow pants online from this location all the way from California. I didn't get a confirmation email and emailed contact support. I got a response right away, Danny communicated everything with me consistently until I got my order. He was patient and super helpful. Also, I love my Burton snow pants, I saved $150! read more

Cole Sport - Burton snow bib pants - Ski & Snowboard Shops Near Me - Park City, Utah

I have been a regular customer of Coles for quite some time. I recently purchased a significant amount of ski equipment, including poles, helmets, and other items. Unfortunately, the ski poles broke after just one use. When I brought them back to Coles, they not only declined to issue a refund or store credit, but they were indignant and dismissive that I would even attempt to ask them to stand behind their merchandise. Needless to say I will not be making any future purchases at Coles. Apparently, Coles could not care less. read more

Fancy pants store that reeks of Sundance and celebrities!! Haha! No but really, there are some fancy pants in here, pun intended...and fancy shoes, and fancy sweaters.... As in, $300 sweaters on 'clearance'. I came in for some Sorels and there wasn't a great selection, well, actually I only 'selected' from the display models since no one came to help me...and I wasn't in the mood to bring my achy skiing quads back down the stairs to ask one of the many employees chatting in the center area. Great little nooks and crannies to look throughout though, and a decent helmet selection, but again, they must not be on comission because you are on your own here! Or maybe I needed to be wearing a fur hat...or coat....or boots.... P.s-you should def check out the mushroom stool by the dressing room read more

Cole Sport - Store front - Ski & Snowboard Shops Near Me - Park City, Utah

Closed early, locked doors while customers were still shopping. Manager John was extremely rude and tors ya closing early is the new norm. Terrible customer service/ do not care about long-term customers. Spend your money elsewhere. read more