1. Coleman PowerSports

    1. Coleman PowerSports

    0

    Falls Church, VA

    Coleman PowerSports

    2.9 (246 reviews)
    Open 10:00 am - 7:00 pm

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    Daniela B.

    Love coming to Coleman PowerSports! We've purchased two motorcycles from them and had very pleasant experiences with all of the staff. Cameron has been a standout salesman super helpful and a pleasure to work with! Overall, the sales department has been fantastic. However, our experience with the service department has been a bit rough--mainly due to a lack of communication around timelines. Hoping for some improvements there, but otherwise, still a great place to shop for bikes! (Also thanks to Dave and Ivan for keeping us entertained while we waited!)

    I inquired about a ninja 650 and Dave reached out to me and did an amazing job helping me find what i was looking for. We set up an appointment and two days later i came in and got what i was looking for. I received great customer service from everyone I interacted with but got PHENOMENAL service specifically from both Dave and Alejandro. They are the kinds of people that keep customers coming back and I would absolutely recommend anybody looking to purchase to go to them!

    Polaris Ranger Ultimate purchased elsewhere from a dealer willing to put quotes in writing.

    This dealership solicits business online through their website. I contacted them for a quote on what would be a $30,000+ UTV purchase asking for their out the door price while providing the usual needed info. In response, I received a text, a voice mail, and email asking when I could come in to test drive and see the unit. I respond and again ask for the out the door price. They tell me they are working on the numbers. I then receive a voice mail and text message that I must telephone to receive their quote. When I resist and tell them I'll just pass, I receive a lecture about the state of the market, and that my "presence" is my leverage. I live 2 hours away and they refused to put any quote in writing. Said they would share numbers only over the telephone. I then was turned over by text message to a "sales manager" who again wants to lecture me that they are the most competitive dealer around.....but apparently they fear people sharing their written quotes with other dealers and getting a better quote. Does that combo make sense to you? I'm 50+ years old and pay cash for my cars, motorcycles, boat, ATVs, etc. But apparently, I can't be trusted to receive a written quote on a product they are trying to sell. Perhaps they should not solicit business online if they prefer to handle things via telephone. They said they want to "earn" my business, yet refuse to send a simple quote. If a business thinks they are going to "earn" my business by not appreciating the value of my time and not trusting me with a written quote, I find it concerning. They will tell you by text they are the most competitive around but they will not prove it by actually issuing a detailed out the door quote. They claim I needed to speak by phone to get the most accurate information I needed. It's not that complex. A price and the taxes and fees, etc. They simply don't want to put it in writing. If you prefer to play games like this, the dealership is for you.

    Bye bye bike...
    Rachel H.

    UPDATE: I ended up getting my bike back from the 18K Desmo service last year on 8/30/2021. Just shy of 3 months for that fix. My rating is still a 1 Star based on the major issues i've had in the past. I just revisited my yelp page today, 7/27/2022 and see the owner has chosen to respond to more recent, and more favorable reviews, but ignored my very detailed, yet 100% accurate, 1-star review. Maybe because it's too long and there's too much to read. Maybe it's not my fault I have so much to write. Currently the Monster is back again for its 27,000 mile service and a failed throttle position sensor - AGAIN. Its been previously been replaced 2-3 times before by coleman's- I could check my records but meh. Bike was picked up 7/14/2022. We're 2 weeks in...not bad yet but I'm keeping close tabs.

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    1 year ago

    Had a great experience at Coleman Power Sports. The process was smooth, and Aidan was helpful throughout. No complaints--would recommend!

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    11 months ago

    Thanks for fixing it David ! Appreciate hearing me out and then getting me in and out

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    2 years ago

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    1 year ago

    Staff is nice and good bike selection but not much negotiation on the pricing hard to gets deals rolling

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    Page 1 of 7

    Ask the Community - Coleman PowerSports

    Review Highlights - Coleman PowerSports

    Bought an MV Agusta from these guys and from beginning to end, Tyler and Andy showed a level of integrity and professionalism second to none.

    Mentioned in 6 reviews

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    Coleman PowerSports - motorcycledealers - Updated July 2026

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