So they charge just to walk through the door which cost me a pretty penny to have my 2 dogs…read morevaccinated prior to travel at least 30 days in advance. Then I had to come back and get a health certificate completed within 30 days, prior to travel (international). 2 dogs x $150 x 2 visits = $600 just walking through the door - not really doing anything yet. NOW, I am told they are going to charge over $178/pet to sign paperwork for travel ! I am not impressed at all. It is highway robbery.

I love both of the vets here - they take such great care of our kitty, who has had a few minor…read morehealth issues. Smooth de-clawing and neutering as well back when he was a kitten. Highly recommend!

if it was possible to give a lower rating I would. this past Monday we had to put our ssweet boy…read moredown and when we called (they have been his vet for 4 years) due to cancer of the liver and spleen and internal bleeding. the poor boy could barely lift his head let alone walk or anything. we were turned away in the hardest time of our lives and was told that it was because he was a risk to other animals in the clinic due to his breed (bully mix) and it would take 3 days for them to be able to accomadate us. I could not accept being treated like that as that poor buy has never shown a single sign of aggression he spent every minute and the new manager called to give explanation and gave nothing but excuses stating that she is relying solely on the use of tele vet they only have one practicing veterinarian and he can't keep up with clientele.we have been using this vet for 6years and my family has use them for 15+ years up until dr. Chris sold the clinic everything was amazing. he would be ashamed of how dr.roberto and the new smug management have destroyed this practices and his reputation. I will never be back.

They are not about the life of an animal. I just called if they can give me a second opinion before…read moreany decision about the conditions of my dog ( stomach cancer) all l wanted to know if the vet can give me second opinion if anything is possible to save the life of my dog but apparently they do not accept new patients. I didn't ask to be a new patient l ask just for a second opinion, second view of the condition of my dog. What s shame. All what was needed to look at the X-ray and tell me what the vet. You did not have to see my dog at all. If they did care about the life of an animal as they say you can devide 5 min if you can safe live . So if you need second opinion that is not the clinic to call

Dr Lubana and his staff are always there when I need them. Being involved in animal rescue, I don't…read moreexactly make appointments weeks in advance. Sometimes I call with a stray I've taken in, an animal coming from a bad situation, or a pet that simply needs help sooner rather than later. He knows the work I do, and somehow he always finds a way to fit them in. Dr Lubana never tries to upsell me on things I don't need and he's honest about options when money is tight. He's been there for so many rescue animals over the years, as well as my own senior pets, and that means more to me than I can put into words. Finding a veterinarian you trust completely is rare, and I'm incredibly grateful for him.

I was a regular customer at Bell animal Hospital for a few years. I recently had a very bad…read moreexperience there that has made me decide that I will no longer use their services, and would advise others to make sure this does not happen to them. I took my small dog in for a check up and prescription renewal. Blood need to be extracted to check on the level of current medication in her system. It was difficult to get enough blood for the test, so the vet asked me to leave her for a couple of hours so the blood could be extracted. I agreed, with the understanding that they were only going to extract blood and test for level of current meds in her system. When I returned to pick up my dog, I found out that the vet had done a litany of unauthorized, unnecessary tests. My dog is officially 18 years old but possibly as old as 20 or 22 years old. She has no need for any of those tests. I just want to keep her comfortable until she is ready to go to sleep. The bill was for several hundred dollars. This money was slated for my monthly living expenses and it left me broke. I feel that I was taken advantage of because of the fact that I am a senior citizen. Others should watch out for this practice of unnecessary, unauthorized tests at this clinic.

Best vet I've had. Staff always friendly and kind. They care for my pets the way I do.read more

I originally took my dog and cat there after meeting Dr. Bob @ a resto in downtown Belleville. I…read moreneeded traqulalizers for a plane ride to Calgary. The woman from the counter took my dog away in a back room or somewhere down a long hallway to weigh him etc...my cat another woman looked at at the counter. Fast forward a year or so...I come back from Calgary with my dog, my cat and a new puppy who was un-neutered. So I took him there. It was reasonable as I got him chipped at the same time. That summer my original dog had a growth on his lower groin area...I thought it could be a tick because it was kinda long with a black crusty black top. He was also limping slightly on his hind rear leg. One of the assistants there yet again took him away from me down the long hallway. She came back literally two minutes later and told me that the growth was just his nipple. She suggested that I come back to see their specialist because she thought that he had a torn crutiate ligament. So we went back and met a lovely older french surgeon who spent allot of time with us explaining all there is about his ligament. Because my dog is part bulldog he was going to cut one of his bones and then re-attach it, using flesh like ropes...(or something like this). The entire thing would cost $2000.00 plus HST. Speaking with my parents (whose dog just had the same surgery) and they told me to go and see their vet. So I did. She ended up charging me $1200 plus HST. I told them what the other specialist had suggested and I got a very funny look. They obviously did not want to comment on a competitor. When I took my dog to get his stitches out, I had noticed that the "nipple" had gotten suspiciously larger, so I asked my new vet to take a look. She said "uhm...this is not a nipple, due to the fact that there is a nipple both right in front and behind this thing. It is a growth" She then stuck a needle into it, took a biopsy (?) and looked in the microscope. She showed me what she saw. Oh, by the way, I was in the room with my dog when all of this happened. It was a cancerous growth that I had removed for $350 that day. Being quite upset that it had been diagnosed as a NIPPLE, I was slightly freaking out in the waiting room while they cut if off my dog. One of the secretary's slipped me a piece of paper with CVA on it. I still have yet to file a complaint with them but perhaps this will be good enough. When I got home I called Dr. Burns office and asked to speak to the woman who had made the diagnosis. She was not there. So I proceeded to tell the woman on the phone what happened. Se expressed shock and dismay and said that the woman in question was not supposed to make those kinds of decisions. She said that she would speak with the Doctor about this. I never got a phone call back. In my 3-4 years going there I NEVER ONCE SAW THE DOCTOR HIMSELF. I think that should say it all.

Critical: Value Our dog was very sick. She was collapsing…read more We called for an appointment and were told they were booked. We asked if we could take her to another vet for testing, and send the results to loyalist for treatment. We were told that was fine. When we called back with the results, we were told we are now inactive customers and can no longer book appointments with them for our pets. We had been loyal to them for nearly 18 years.

This is the absolute best clinic to go to. The people there are so caring and compassionate. If you…read morewant top quality care for your pets, this is the place to go. From the receptionists, the technicians/ care staff to the veterinarians, they do what's best for your pet. Owning a pet is a privilege that comes with important responsibilities. Spay and neutering, vaccines, Feeding nutritious food, and regular flea and tick prevention, all these are so important and I didn't realize until they explained everything so throughly to me. I've been going here for a few years now and have nothing but good things to say. It's very unfortunate that some people would give a different review, but I guess that's because they obviously don't understand how to care for a pet properly. Yes, spay/ neuter is somewhat expensive, but it should be budgeted and is a one time cost. Vaccines are once yearly! (Or sometimes every 3 years!) Flea and tick prevention is once monthly regardless of indoor/outdoor pets (you can bring critters in on your shoes!) All these costs are no different then adding up the costs of you buying a coffee once a day, or a pack of cigarettes, a case of beer, a bottle of wine!? Like I said, owning a pet is a privilege, if you cannot understand basic care then go somewhere else or don't own a pet! These people can explain all this to you (and very pleasantly I may add!) Thank you for all you do loyalist vet!

I used to go to this vet. I stopped going there after my Himalayan cat died at a young age after…read morebeing there. She somehow contacted fleas while there and in the vets "wisdom" she given flea treatment and wrapped in a towel. Unfortunately my cat was a Himalayan with a pushed in nose and she died because she was forced to breathe in the flea powder. She was only three years old. After paying the bill for my now dead cat I told the vet tech that they would never see me there again. She even confirmed that it should never have happened....

I originally took my dog and cat there after meeting Dr. Bob @ a resto in downtown Belleville. I…read moreneeded traqulalizers for a plane ride to Calgary. The woman from the counter took my dog away in a back room or somewhere down a long hallway to weigh him etc...my cat another woman looked at at the counter. Fast forward a year or so...I come back from Calgary with my dog, my cat and a new puppy who was un-neutered. So I took him there. It was reasonable as I got him chipped at the same time. That summer my original dog had a growth on his lower groin area...I thought it could be a tick because it was kinda long with a black crusty black top. He was also limping slightly on his hind rear leg. One of the assistants there yet again took him away from me down the long hallway. She came back literally two minutes later and told me that the growth was just his nipple. She suggested that I come back to see their specialist because she thought that he had a torn crutiate ligament. So we went back and met a lovely older french surgeon who spent allot of time with us explaining all there is about his ligament. Because my dog is part bulldog he was going to cut one of his bones and then re-attach it, using flesh like ropes...(or something like this). The entire thing would cost $2000.00 plus HST. Speaking with my parents (whose dog just had the same surgery) and they told me to go and see their vet. So I did. She ended up charging me $1200 plus HST. I told them what the other specialist had suggested and I got a very funny look. They obviously did not want to comment on a competitor. When I took my dog to get his stitches out, I had noticed that the "nipple" had gotten suspiciously larger, so I asked my new vet to take a look. She said "uhm...this is not a nipple, due to the fact that there is a nipple both right in front and behind this thing. It is a growth" She then stuck a needle into it, took a biopsy (?) and looked in the microscope. She showed me what she saw. Oh, by the way, I was in the room with my dog when all of this happened. It was a cancerous growth that I had removed for $350 that day. Being quite upset that it had been diagnosed as a NIPPLE, I was slightly freaking out in the waiting room while they cut if off my dog. One of the secretary's slipped me a piece of paper with CVA on it. I still have yet to file a complaint with them but perhaps this will be good enough. When I got home I called Dr. Burn office and asked to speak to the woman who had made the diagnosis. She was not there. So I proceeded to tell the woman on the phone what happened. Se expressed shock and dismay and said that the woman in question was not supposed to make those kinds of decisions. She said that she would speak with the Doctor about this. I never got a phone call back. In my 3-4 years going there I NEVER ONCE SAW THE DOCTOR HIMSELF. I think that should say it all.

Dr. Bennett owns Foster Park Pet. They are listed as rabbit savy vets on wikipedia and other…read morewebsites (ex: Rabbit Savvy Vets | Rabbit Rescue) I have brought my rabbit in before and when I called the other day to make an appointment they said it's been years since he's been there and refused to make an appointment. They said Dr. Bennett doesn't work there anymore, which is a lie. They recommended me to a vet in Trenton who doesn't even know what critical care is (that's basic for rabbit vet knowledge). I am fully vaccinated, so they wouldn't have to worry about that. The conversation with the receptionist was so unprofessional and disappointing. It was one of those conversation you honestly can't believe happened. I question the integrity of this vet. It feels like they don't deserve to be a vet if they fasle advise as rabbit savy vets and are lying about it.

From the owner: We are a full service veterinary hospital including but not limited to: medicine, surgery,…read moredentistry, acupuncture and stem cell therapy. We offer 24 hour emergency service to our clients. We also have dog and cat boarding, grooming and doggy day care and training.

Went in for yappy hour to get my dogs nails trimmed and the salon was closed... wanted gas…read more Energy.. sure to staffing issues..disappointed

*Service Levels Have Significantly Dropped*…read more Locals businesses are held to a standard of professionalism​. So should large corporations that want to do business in our city. Heres my latest story... I have had my Yellow Lab for 10 years. Bought every item for his care, his food and all my grooming from Pet Smart. In the last 2 years they have been out of his food several times. ( It had become an issue) I Recently booked a grooming appointment over the phone for the next day. They asked for vaccination info which I could not provide. I did provide them with the vets contact that I have used for 25 years. (They chose not to call) I had an important meeting that was booked months in advance for the next day. I decided to drop off the dog on the way to my appointment. When I arrived I was greeted and asked if I had brought my vaccination report. I reminded them of our phone call the day prior and asked them if they had called. They had not. It was now and issue and I did not have time to return my dog home. They then called the vet while I stood there to find out the vaccination expired 2 days prior. I expressed my extreme displeasure to the attendant and the manager and again explained that I didn't have time for what was going on. As I was walking out the door the manager said they would "let it slide this time". After all the grief I explained that I wouldn't be back and would tell everyone that cared about my experience. All they had to do was call my vet (when I called) as was done many times in the last 10 years. Their inefficiency and lack of respect for my time and was more grief than anyone should have to endure to wash a dog.

I too, like George C (below), had the same type of experience which the owner think she rules the…read moreschedule of a dogs grooming. Not thinking of what the situation of the clients and what they are going through but only her own pocket book and when, she, thinks the dogs should be groomed. I got told through an email that she would not groom my dog because we did not bring our pet in when she thought it was right. After my dogs surgery, he was badly matted because under the direction of the vet, he could not stand long enough to get groomed and to wait for a couple months. He is a double coated dog and I understand it takes a lot of work to brush him out but to be told the next time that they would not take him because we were a month longer than what she wanted, I was told she was cancelling any further scheduling. I was taken aback that some one who supposedly loves animals would do such a thing. I would not and will not recommend this groomer with people I know and meet. Beware of this place and owner.

In the past I would give this business a full 5 star review. Today proved to me that the…read moreproprietor of this pet grooming business needs to rethink how to treat customers. I started using this groomer for my small breed hair coat dog when it first started up and the groomers did a great job and treated my dog well. Recently there has been posts of how they feel dog owners are abusing their dogs when they come in with matted hair/fur. Now, there are times when this could be so, but most dog owners will seek help with such situations. The other problem is that many groomers are so busy that it's hard to get an appointment that one can commit to, especially if there are only two days in the week one has to get a groom. This can lead to a little longer than usual time between grooms. So, recently when I was finally able to get my dog in for a groom, I had a big surprise when I arrived for the pick-up. The groomer was quick to say that my dog was abused because there was matting in the coat. This happened after I paid for the service that cost $70 plus tax, which included an extra cost for the matted hair. Then the groomer shoved her phone in my face trying to show me pictures of the alleged matting and was down-right rude to me. I know there may have been a little bit of matting, but not so severe as what was being said, since I regularly rush my dog to help keep the coat from matting. The way in which the groomer decided to confront me was very unprofessional and aggressive. I would have taken it if I was no taking care of my dog. But, this is not the case. My past experience with groomers is that if my dog had matting the groomer would kindly educate me with techniques on how to prevent matting, not accuse me of abusing my dog and overcharging me. Also, I've never had a groomer send pics to my social media of alleged matting, then block me so I could not respond. In short, my dogs groom was the length I asked it to be, and the ears and nose area of my dog's hair was cut uneven and looks bad. Between the abuse by the groomer and the bad trim, I will not be returning to this groomer.

Best place for dog care in the world. Dogs are happy and well cared. My dogs love to go there! They…read morecome back form a day visit or overnight shoot and tired. My biggest problem? When we arrive at Chris' my dogs want to bolt for the door they are so happy to be going there. I like that they post pics, so when my dogs are there for longer periods I can see that they are having a good time.

This is the defintley the #1 spot to take your dog in the Quinte area. The initial meet and greet…read morefollowed by the doggy assessment, ensure that all dogs have similar personality's and characteristics, which from an owners perspective puts our minds at ease knowing that she will get along with all of the other dogs. The ability to have her socialize with other dogs, play in their doggy playground, swim in the summer, and relax in the sun in the spa, make this a retreat our girl Bria looks forward to every time. I highly recommend Chris's to anyone who would like a fun, cage free, and safe environment for their dog!!