Jake is not a very friendly person. I've used discount tire before and liked them but I will avoid…read morethis location like the plague due to him. Hire more friendly people to represent the store.

I'm always impressed with Discount Tire wherever we are. I was traveling but in town for a week and…read moreneeded a little minor work so I decided to drop in and get it done. I did make an appointment on their website tool so I was expected. The staff was fast, and attentive and made sure I knew what they did and why. But they made an error. As I started to drive off I could hear a clicking sound that got faster as I sped up like having a playing card on your bike spokes as a kid. And I knew exactly what it was, the tire balance weights were hitting the brake rotors. There was no way to hear it at 2-3 MPH when pulling in and out of a bay. I had not left the shopping center they are in, drove down to the next entrance, and started pulling back in. The young man who helped me ran out the door to see what was wrong and immediately heard the sound. He was quick to apologize and pulled me into an open bay. The manager came out to see what the fuss was and then he came and apologized to me as well. It was a minor fix, they missed that they (another Discount Tire location) had upgraded tires and wheels that were not the stock sizes and put on the stock weights for the original tires. They quickly pulled the tires, reinstalled the correct weights rebalanced the tires, and got me out fast. Other places would have pretended they didn't screw up or try to shift blame. They did not, they owned it, fixed it fast, and were humble and professional about getting me back on the road.

Best tire shop in town. They finished a road hazard warranty job for a nail in 1.5 hrs and that's…read morewith a rotation.

Had a nail in my tire, FREE tire repair. Free tire rotation. I'm confused lol. Very nice employees…read moreall around, with smiles and all. Best car experience I have ever had. Ask for George!

I have been using them for years & it has always been a positive experience. Luckily nothing major…read moreto repair in a while, but I would not hesitate to take our vehicles there if/when we need to. Always get a quick appointment for service.

Friendly fast service fixed my flat tire will be recommending to friends and will definitely be…read morecoming back!

Was able to quickly get service scheduled and the repair was very reasonable. Good quality service.read more

I used Eric's (now Pohlman's) almost 10 years ago and they really impressed me then. I moved away…read moreand recently came back to the area. After having issues with two different Honda dealerships and another independent shop, I decided to try Pohlman's again even though they are 30 minutes from home. They were able to diagnose the problem immediately and repair it within a couple of hours. I am very happy with the service, the repair and the cost. It is well worth a 30 minute drive and the cost. I would recommend them to anyone in my family, circle of friends and community. I am a retired machine repairman, and although not a specialist in car mechanics, I do know good work when I see it. Kudos to good customer service and quality work.

Excellent customer service, quick & affordable. Will recommend to all my family and friends.read more

Great customer service and I feel like I can trust them. I would recommend!! They repaired my Ford…read morequickly and I happy with the results.

First time customer with Tire Choice Auto, they did not disappoint. Dave, the manager, explained…read moreand assisted in determining just what needed to be fixed on my new to me Nissan Murano. I had obtained an estimate from another Auto shop. Tire Choice Auto also performed a courtesy inspection and provided actual pictures of the parts that needed repaired or replaced on my vehicle. Making the communication of what services my vehicle actually needed. He also took the time explaining everything without any pressure. Dave was professional and patient, and very kind throughout the entire process. The prices were very fair, and cool thing is, I was informed that Tire Choice Auto has a 30-day price match. The young gentleman that worked on my vehicle was also very friendly and did a great job keeping me updated. You could tell that he takes great pride in his work. My Murano is driving much better now, and I feel much more confident and safer on the road. Its hard to find an auto shop that combines good communication, honesty, and quality work, but this team really delivered. I truly appreciated how respectful and helpful everyone was. I'll definitely be returning for future services.

Was hesitant to go after the site changed companies, BUT Joe was great about recommending what was…read moreessential (comparable tire rim, parts & service) after a collision took out my front wheel. Now my front end handles smoother than ever. Highly recommend.

We had our Kia Sedona Van towed there since it was acting up - all "dummy Lights" (Check engine,…read moreetc.) were on. They determined that it was the Alternator & battery. After we drove away, the same thing happened a few days later. They checked things out again, made some adjustments and released the van to us. Again, the same thing happened again, so we had it towed to the Kia Dealer. The Dealer determined that the "After Market" Alternator was the problem and replaced it with a "Kia" Alternator, and things are fine now. This was an unusual problem, and they were very professional in how they handled everything. They agreed to reimburse us for the new alternator. Despite this problem, I would still do business with them and encourage others to use their services.

I spoke with Robert over the phone. Even though we did not use them for our van repair, I wanted to…read moregive a review of how responsive they were to my quote inquiry. Since we were traveling through when we hard our van challenges they were willing to accommodate us and get us in their shop the same day. Thank You Robert!

The Springdale station has consistently provided honest, tinlely and excellent service. I higly…read morerecommend them.

8/18/26 UPDATE TO MY PREVIOUS REVIEW -- UNBELIEVABLE…read moreFOLLOW-UP CALL I received a call today from Greg Miller, Director of Operations at the corporate office. At first, he apologized for what happened. However, the conversation quickly shifted toward telling me that there was supposedly nothing wrong with my car and making statements that felt like an attempt to minimize the situation or avoid responsibility for what happened at the shop. I told him clearly that I would wait to hear directly from Audi about the actual condition of my vehicle. I also thanked him for calling, but explained that I am extremely disappointed by everything that has happened at this shop. What happened next was honestly shocking. Before I have even had the opportunity to speak with Audi and before the condition of my vehicle has been independently determined, Greg told me that the manager at the shop had become so stressed by this situation that he collapsed at the shop and had to go to the emergency room. I asked him directly, "Are you trying to pressure me?" I explained that I have also experienced an enormous amount of stress since Saturday because of what happened to my car. His response was essentially that my stress was not something that needed to be discussed. At that point, the conversation became heated. I asked how the manager's stress could be considered important while the stress and anxiety that I, the customer, have experienced were apparently irrelevant. This is what I find most disappointing about this entire situation. Regardless of the financial concerns or potential cost involved, I expected some understanding of what this experience has been like from the customer's perspective. Instead, I felt as though the focus was on minimizing the situation and protecting the business, rather than understanding what the customer has been going through. I have never experienced anything like this from a business before. I will update my review again after I have more information. 8/15/26 I had a very concerning experience at this shop. During an oil service, an inexperienced technician mistakenly confused the engine oil with the transmission fluid and admitted the mistake to me. He told me that he had drained the transmission fluid. After the service, my car began producing a large amount of smoke. What was especially concerning was that the vehicle was repeatedly started and the engine was run and revved for an extended period while the transmission fluid had reportedly been drained and the engine oil had been overfilled. The vehicle was even driven for approximately 7-8 minutes while they were trying to figure out what had happened. I contacted an Audi dealership because I was extremely concerned. Audi advised me not to drive the vehicle because the transmission fluid had been drained and the engine had been operated for an extended period while the engine oil was overfilled, and they could not know what condition the engine and transmission were in without inspecting the vehicle. Audi recommended having the vehicle towed in for inspection. Despite this, the shop told me the car was fine and that I should just take it. I did not feel comfortable doing that, so I arranged to have the vehicle towed to Audi for an independent inspection. I had also specifically asked the shop not to touch or modify the vehicle any further before Audi could inspect it. Despite that, they later told me they had worked on the vehicle again and tightened a "loose valve," claiming that the smoke had decreased. The lack of professionalism and judgment throughout this situation was extremely concerning. A basic oil service should never turn into a situation where the customer is afraid to drive the vehicle and has to have it independently inspected to determine whether it is safe.