After being a homeowner for many years, I've had to switch insurance agents a few times. Honestly,…read moreI had gotten too settled and didn't want the headache of making another change, but deep down I knew I needed to due to poor service and lack or response. Thankfully, it was seamless to make the change! In addition, I would refer my clients to past insurance agents and they would come back and complain about them. Now was the time to make the change. I spent over a week off and on searching online, comparing insurance companies and agents while reading countless reviews looking for positive consistency. It was frustrating and overwhelming, until I came across Marc Dixon's office with Allstate. Hands down, Marc had the most positive reviews I have seen anywhere, including over 1,300 on Allstate's website, and now I understand why. From my very first inquiry, I immediately experienced the difference in service with Marc and his team! They picked up the phone, Marc responded timely, they understand coverages, they genuinely care, will ensure my insurance never lapses (I still don't know how that happened with my last agent), and will take the time each year at renewal to review and update my plan if needed. Marc Dixon and his incredible staff, Lisa Walker and Antonia Meyer fixed a few concerning issues with my prior policy, guided me, and the switch was done! He gave me the peace of mind of knowing my properties are protected just the way I wanted, and managed to save me some money. I have never worked with an insurance agent who is on top of it, and runs a company so smoothly and professionally. Marc and his staff are amazing! With gratitude!

I went to the internet to request quotes for hurricane and hazard insurance. Most companies just…read moresent me a link that took me an endless loop to apply. Lisa-Ann was the only person that called me and got my information and gave me a quote the next day. The quotes were very reasonable and I'm considering going with them. However, my insurance doesn't lapse until August so I'm still looking at options. If Allstate is similar to others, even a little higher, I plan to go with Allstate because of the service I received from Lisa-Ann. She is very friendly and responsive

Shelli & Todd ROCK!! Todd helped us with a Certificate of…read moreInsurance for our event so quickly! Thank you!!

I've been with Shelli for a super long time, since my oldest was in elementary and now in her final…read moreyear of high school. From my life policy, car's to home insurance she's got you covered! From the first day I walked in she always made me feel at home, didn't feel rushed and always made sure I got the best policy possible. She's great at what she does! When I say I trust her I truly do. She's got that golden touch. If you ever need an agent she's the one to go to. Nelida...YOU ARE THE BEST Went in to discuss our policies for our kids and she made it so easy for us. She showed me all the different policies and what was best for us. Let me tell you Nelida she always is on top of thing's whenever an issue with our plan arises she's calls me right away and get's it taken care of. It's the point I know when the office calls us and im logging into my app or checking my email. I appreciate you both and thankyou for everything you have done for us and that's the honest truth.

In 2018, we bought our first vehicle and chose StateFarm Ewa Beach since it was near our home. When…read morewe bought our second vehicle in 2019 we decided to stick with StateFarm. Not even a year, our 2019 vehicle got rear ended. Frelynn was so helpful in guiding us on what we needed to do. Communication with Frelynn and her team were very prompt through either phone calls or emails. After the car accident, Statefarm was able to cover our medical visits, PT, and massage under our policy. And our vehicle was fixed without a problem. Frelynn also helped us with our home insurance policy which was significantly affordable compared to another company we had that didn't even include hurricane. Couple weeks ago Frelynn's office lady called me to schedule an appointment to review our insurance policies. Today, my husband and I had the appointment with Frelynn. We like this idea since we tend to forget what's within our policies. After meeting with Frelynn today, she's still a very friendly and caring agent like how we first met her. We like how she reviewed our home and car insurance policies explaining thoroughly to help us understand what our policy covers. She also gave us a quote if we wanted to upgrade our insurance. She didn't give us any pressure which was a plus. Before we left, she surprised us with thoughtful StateFarm gifts for being her clients. If you are looking for a car and/or home insurance, I highly recommend Frelynn as your StateFarm agent. Give her a call. I think she also does life insurance.

I had my vehicle clipped by one of those heavy duty push carts at Home Depot. Within a week or so,…read moremy vehicle was repaired and I was back on the road. Ms Frelynn Kahalehili Ewa Beach office is by far the most reliable, accurate and professional. I am stunningly impressed

I have been an Allstate customer for years. I love that if I bundle my insurance I get a discount…read more This Ewa location has been here for awhile and I am so happy to have a location closer to home. There is plenty of parking and you can also grab a meal because there are many delicious restaurants here. The office is really clean with all safety COVID-19 protocols in place so very safe for everyone working and visiting. They have 2 additional locations besides the Ewa location. One in Waipahu and one in Kalihi. Thank you Ricky and Lorwina for all of your support and great prices

Wonderful customer service!! If you are looking for an insurance company,go to Allstate!…read more We've been with Allstate for a very long time and every time we need something, they are always really quick to respond. Got into a car accident yesterday, went into the Ewa beach office today and lorwina was really helpful! I love the fact that they know us by name and is always quick with everything. A few hours later I got a call from one of the estimators to check out the car already. I also love the fact that they are so close to my house now! Thank you lorwina and Ricky for awesome customer service every time we come to Allstate!

First rate insurance operation; office staff is very helpful and easy to work with. Good coverage…read moreat reasonable rates.

Margaret and her team are so awesome!! They are very…read morefriendly and supportive! Thank you Juanita and Brock for answering my questions and putting up with all my calls regarding my total loss claim. Although I had a loss you folks made me feel better knowing I was in good hands and efficiently taking care of my needs. I am so very gratefu! Mahalo Margaret and her State Farm Team!!!!

I've been going to Guy and his staff to get insurance for years. Customer service is top notch.read more

I agree with Marissa. Better service and funny how cost with other agents is cheaper.read more

I was referred to Aloha Lending Services from a business friend to open a Home Equity Line of…read moreCredit (HELOC). She was very good at communicating information and my status. There was so much delays due to the amount of people trying to refi and buy homes in this house frenzy Hawaii is having. I was very upset at a point in time but it was from the other end of our HELOC transaction. Lauren was very good at making feel at ease. I was going to not continue due to the delay but like the saying goes, high risk high reward. What I was originally going to do was do a refinance on my condo but what happened was that I could get a lower rate and pay less fees at closing if I went with the HELOC route. I would also get to pay off my mortgage balance and SAVE a ton of money on interest! Living on this island you gotta be smart with your finances so I stayed the course and Lauren is still helpful with questions. Due to pandemic, in person visits were by appointment. Things may have changed but give her a call at Aloha Lending Services if you need her expertise.

Lauren helped me get on track financially a few years back. I had been struggling to make ends…read moremeet until I was introduced to 101 Financial. The year I started, I paid off all of my credit cards and put an extra $20k (approximately, on the low end) into my mortgage. Last year she helped me with a life insurance policy. I am covered in case of emergency as the policy has living benefits (I don't have to be dead to benefit from it), and if something should happen to me, I am confident that my kids will not be struggling to pay bills! She also helped me install a retirement plan and put me on to a program that made me lots of money last year.... Get to know her and find out what kind of magic she can work in your life! I refer everyone to this lady. She is so helpful with a huge, kind heart!!!

Sean was very helpful and responsive in getting my mom her home and auto insurance. He answered…read moreall of my questions in a timely manner. My mom said he was very friendly and patient with her. Thanks!

Don't get policy from this agent Sean huh his office staff sucks don't communicate well, don't…read moreanswer phone calls and don't listen to customers request. It took a whole week to get a hold of them. I don't recommend this insurance. Go somewhere else trust me.