After being a homeowner for many years, I've had to switch insurance agents a few times. Honestly,…read moreI had gotten too settled and didn't want the headache of making another change, but deep down I knew I needed to due to poor service and lack or response. Thankfully, it was seamless to make the change! In addition, I would refer my clients to past insurance agents and they would come back and complain about them. Now was the time to make the change. I spent over a week off and on searching online, comparing insurance companies and agents while reading countless reviews looking for positive consistency. It was frustrating and overwhelming, until I came across Marc Dixon's office with Allstate. Hands down, Marc had the most positive reviews I have seen anywhere, including over 1,300 on Allstate's website, and now I understand why. From my very first inquiry, I immediately experienced the difference in service with Marc and his team! They picked up the phone, Marc responded timely, they understand coverages, they genuinely care, will ensure my insurance never lapses (I still don't know how that happened with my last agent), and will take the time each year at renewal to review and update my plan if needed. Marc Dixon and his incredible staff, Lisa Walker and Antonia Meyer fixed a few concerning issues with my prior policy, guided me, and the switch was done! He gave me the peace of mind of knowing my properties are protected just the way I wanted, and managed to save me some money. I have never worked with an insurance agent who is on top of it, and runs a company so smoothly and professionally. Marc and his staff are amazing! With gratitude!

I appreciate the rapid response of Marc and the individuals in his agency…read more Your insurance is only as good as your agent. Marc Dixon and his Allstate agency are the reason I feel like I have the best condo and auto insurance coverage I can get.

Rayna and her team are the best. They helped with bundling my car and home insurances for some…read moresavings. Also, Rayna helped me save money on my mortgage by assisting me in refinancing in a better rate. Highly recommend.

We were recently shocked and concerned about our recent jump in homeowners insurance - went in to…read moretalk with Jesse - he was amazing! We would of appreciated a prior notice of the Hurricane hike. However, one Jesse broke everything down and was very positive even after we said we wanted to "shop around" - he was still so PROFESSIONAL and KIND! As we checked others we contacted him and he helped explain further and provided additional insight on how to compare! In the end we felt not only better informed but TRUST State Farm is the right insurance for us. MANY THANKS to Jesse for his patience, professionalism and information and to Kaitlyn for helping take the payment!

Shelli & Todd ROCK!! Todd helped us with a Certificate of…read moreInsurance for our event so quickly! Thank you!!

I've been with Shelli for a super long time, since my oldest was in elementary and now in her final…read moreyear of high school. From my life policy, car's to home insurance she's got you covered! From the first day I walked in she always made me feel at home, didn't feel rushed and always made sure I got the best policy possible. She's great at what she does! When I say I trust her I truly do. She's got that golden touch. If you ever need an agent she's the one to go to. Nelida...YOU ARE THE BEST Went in to discuss our policies for our kids and she made it so easy for us. She showed me all the different policies and what was best for us. Let me tell you Nelida she always is on top of thing's whenever an issue with our plan arises she's calls me right away and get's it taken care of. It's the point I know when the office calls us and im logging into my app or checking my email. I appreciate you both and thankyou for everything you have done for us and that's the honest truth.

In 2018, we bought our first vehicle and chose StateFarm Ewa Beach since it was near our home. When…read morewe bought our second vehicle in 2019 we decided to stick with StateFarm. Not even a year, our 2019 vehicle got rear ended. Frelynn was so helpful in guiding us on what we needed to do. Communication with Frelynn and her team were very prompt through either phone calls or emails. After the car accident, Statefarm was able to cover our medical visits, PT, and massage under our policy. And our vehicle was fixed without a problem. Frelynn also helped us with our home insurance policy which was significantly affordable compared to another company we had that didn't even include hurricane. Couple weeks ago Frelynn's office lady called me to schedule an appointment to review our insurance policies. Today, my husband and I had the appointment with Frelynn. We like this idea since we tend to forget what's within our policies. After meeting with Frelynn today, she's still a very friendly and caring agent like how we first met her. We like how she reviewed our home and car insurance policies explaining thoroughly to help us understand what our policy covers. She also gave us a quote if we wanted to upgrade our insurance. She didn't give us any pressure which was a plus. Before we left, she surprised us with thoughtful StateFarm gifts for being her clients. If you are looking for a car and/or home insurance, I highly recommend Frelynn as your StateFarm agent. Give her a call. I think she also does life insurance.

I had my vehicle clipped by one of those heavy duty push carts at Home Depot. Within a week or so,…read moremy vehicle was repaired and I was back on the road. Ms Frelynn Kahalehili Ewa Beach office is by far the most reliable, accurate and professional. I am stunningly impressed

I have been an Allstate customer for years. I love that if I bundle my insurance I get a discount…read more This Ewa location has been here for awhile and I am so happy to have a location closer to home. There is plenty of parking and you can also grab a meal because there are many delicious restaurants here. The office is really clean with all safety COVID-19 protocols in place so very safe for everyone working and visiting. They have 2 additional locations besides the Ewa location. One in Waipahu and one in Kalihi. Thank you Ricky and Lorwina for all of your support and great prices

Wonderful customer service!! If you are looking for an insurance company,go to Allstate!…read more We've been with Allstate for a very long time and every time we need something, they are always really quick to respond. Got into a car accident yesterday, went into the Ewa beach office today and lorwina was really helpful! I love the fact that they know us by name and is always quick with everything. A few hours later I got a call from one of the estimators to check out the car already. I also love the fact that they are so close to my house now! Thank you lorwina and Ricky for awesome customer service every time we come to Allstate!

Been with LM for 20 years since we purchased our first home…read more Our policy included our homes, cars, and in the works for life insurance. Unfortunately I had to make a very difficult and stressful decision to cancel and seek another insurance company. We added my son and his vehicle to our policy and it was taking too long to get his policy "approved"?? After several phone calls to the 1-800 number, I was told that the "approval" is pending on the "backend"? wuh?? I'm so confused! Waited a week and called back and was told they don't show anything in their records of me adding my son and his vehicle to our policy, I have no choice but to find coverage for his vehicle else where, as I didn't have any energy to deal with this. Additionally, there was bad weather that caused damages to our roof as well as to the homes in our general neighborhood. My neighbors were approved with their insurance company after filing a claim for their roof, but not ours. We were denied, they also sent a forensic to investigate the roof damage. The claim process was quick and the Adjuster was friendly to work with, it was very disappointing to had been denied, made me feel like we have home insurance for nothing. But anyways, time to move forward...

BEWARE!! Get everything triple checked. Removed a vehicle off my policy and they were still…read morecharging me $40 for storage because when I said I wasn't going to sell it, but it wasn't going to be driven, I wasn't aware they were still charging me $40 storage. I was told it Hawaii said they can do that if the registration is not place in storage at my DMV. I said "BULL SH**" that is not the process. In the process of fighting because the refuse to reimburse me for 15 months. I cancelled policy on the spot and received cheaper rate with same coverage from STATE FARM!!!!! I DO NOT RECOMMEND LIBERTY MUTUAL THIEVES GROUP!!

I've been going to Guy and his staff to get insurance for years. Customer service is top notch.read more

I agree with Marissa. Better service and funny how cost with other agents is cheaper.read more

I'm still waiting for a respond for about two weeks now. told I'll be hearing from somone but no…read moreone has reached me yet. Our event is in two weeks and we are in dire need for insurance

From the owner: Pyramid Insurance is a full-service insurance agency that has access to the major property and…read morecasualty insurance companies and brokers. This enables us to offer our customers a wide range of products and services. Our commitment to excellence is what drives us to help our clients find the best solutions to their Personal lines and Commercial Lines insurance needs.

Al Morinaka to the rescue-Yay! Thank you so much for assisting our member with his auto insurance…read morerequest to give him peace of mind. At first, I didn't get a good service from the previous agent, but after following up directly with you- it made the process move much more smoothly. You sounded very professional and knowledgeable over the phone and by email. Highly recommend your location because it's people like you- that has a passion in their line of work to serve customers with a good attitude by email or over the phone. Thank you for your service. Member: C.Domingo

Al Morinaka and his dedicated team have always given me immediate excellent service…read more I highly recommend them and I've been with them for 13+ years! They give me peace of mind

So Happy to have Darren Tatsumo as my agent ALL STATE !! He takes care of all my insurance needs…read more I've been the happiest with him and ALL STATE !! The rates are REASONABLE and super ACCOMODATING. I love my agent!! Everyone should call him up because I highly recommend him. Thank you Darren!

Darren from Allstate is the best insurance person I've ever delt with it wasn't just sell a policy…read morebut to ask whatever you might need , and there is no pressure , the best thing is he will explain what you don't understand for sure the cheapest in car insurance , he even came to my residence, you should at least give him a chance to insure the things you care about and need , surely not a person just over the phone kinda nice to see who you talk to and help you make right choices they insure everything from cars to health ....well call him and see if he can save you money. Thank you darren. ....