I love it here! I've been living here for 8 months now, and it's been a great experience overall…read more The office staff is always helpful and informative, and maintenance is quick to respond, even on weekends. It's honestly refreshing to have maintenance actually answer emergency calls! Management is also very prompt and respectful of residents' privacy, even around shared spaces like the grill areas, pool and gym. The pool is always nice and clean, and the neighborhood itself is quiet and calm. Unfortunately, we are near an area where there's occasionally a lot of loitering and suspicious activity, so I definitely recommend not leaving personal belongings in your car or outside. My kids' bike was recently stolen because I left it out overnight. There is security walking around 24/7, but being in LA, thieves move fast.. so just stay vigilant like you would anywhere else in the city. Aside from that, my kids, my Betsy , and I are truly loving it here!

I've lived here for about 4 years before moving out! I think things have definitely improved since…read moreI first started living here & I'll list the pros and cons below: Pros: - Pet friendly - Cheaper rent for a 2bedroom compared to others in the area - Spacious units - 1 parking spot in the garage & street parking (yes, sometimes the nearby streets get filled out, but I've never had an issue parking further away & walking) - Friendly staff members - Fast & friendly maintenance crew (seriously, they're so responsive to maintenance requests) and even the gardening crew here are so friendly!! - Pool & (small) gym - Leasing office does fun events sometimes for holidays - Security guard -They give you a Ring camera (you need to pay for membership) Cons: - Only one window AC unit (newer units seem to have 2, so I'm sure this won't be a problem moving forward), so we had to buy a couple of portable AC's to be cool in the summer - Doesn't come with fridge (but this is normal in the LA area) - Bathroom is reaaaally small (think airport small lol), but that's prob how they get more space in the apartment overall - Not a lot of laundry machines/rooms and a lot of times there'll be machines broken - They added a door to the front of the buildings that locks and it's a hassle for package deliveries because the drivers don't know to go around the back and sometimes packages will just be left out front and get stolen if not retrieved in a timely manner When I first started living here, there was a big problem with homeless people hanging around and even coming to our door. But ever since they hired security, it hasn't been a problem for the last two years. They even added locks to the dumpsters to prevent dumpster diving and from having people stay in there overnight. Overall, not a shabby place to live, especially as a first apartment!

Updated review on new management we have after the nightmare mess that was running the place left…read more So far so good the new manager Christina has gone the extra mile to make sure residents that have been here a while are getting their units updated not just new move ins. She has brought some calm and order along with a family vibe to the complex I feel because she understands us that have children and how important it is to live in peace and a decent apartment. Hoping all can remain as is if not better. It is refreshing and rare to have management make an effort to make sure and clarify when things need fixing or improved in our unit and follow up that all went well. Grounds are kept up, the little updates made to our unit help in the quality of living for my family and myself. Having decent, mature, professional and ethical management makes a world of difference.

Loraine was very helpful! She's responded quickly to my text AND calls, and genuinely eager to help…read moreme! She was extremely professional. This is a very clean and well kept complex. This establishment takes pride in ownership! Thank you.

Great location, great apartment, great amenities, assigned parking lots, security gate, everything…read moreis awesome.

Although I didn't get approved for my apartment here Jasmine at the leasing office is an absolute…read moresweetheart. She tried her best to help me every step of the way. I'm sure she's an amazing landlord and whoever hired her did a great service to everybody else. Thank you to Jasmine for all your help.

Altura at the Groves is in a great location, with a generous offering of beautiful and luxurious…read moreamenities! Laurie was very sweet and personable during my tour and really took the time to listen to what I was looking for in my next home!

I have lived at Altura for the past 3 years. I write this…read moregoodbye-review with tears in my eyes, as I am moving to be closer to my granddaughter, family and business . What I am leaving behind is: An extremely secure home (apartment), they use key-pods, not keys, it records everybody who opens a hall way door, any entrance or even the mail room. Cameras everywhere, guards cruise at night. And I'll miss the management group above all. Jake, Jeanette and the rest the team, they helped me with problems; when I lost the my key-pod, they generated another for me on the spot, when I lost the garage key, they got me another one, and so on. I will miss you guys! Vic Mann.

Exemplary Property Manager, Ernest Haley and his help Joey Catalano…read more This is great place to live, closer to East LA and Pasadena. Nearby lots of Shopping Montebello shopping center, costco and many Alhambra shopping places. Issues are very diligently addressed all the time. I lived there almost 18 months. I would give high rating mainly due to the Manager (Ernest Haley) and his support person (Joey Catalano) of the property, both are very kind and reachable all the time (I mean literally after office hours also). I highly recommend this apartment to anyone seeking to lease a new home. As long as these guys are there you can live there happily with out any worries. Both are warm, giving building management a human face. I would love to see him train others in this profession and can envision him working for a huge real estate investment company, supervising many employees.

muy pesimo servicio en las viviendas se roban los carros se meten sin permiso a tu Departamento las…read moreencargadas tienen mala actitud la persona que se encarga de limpiar el mismo robo a los inquilonos 10/14/2025

Fue una agradable experiencia vivir ahí, solo a veces algún vecino hacía ruido de música pero como…read morea las 10 pm ya terminaba todo. No me gusto que no tenia doble vidrio eso protege del ruido

Cozy & Clean Apartments with all your amenities. The Apartment Manager, Carol is great and goes…read moreabove and beyond to make your living situation enjoyable and comfortable!

I've been at this residence for 10 years and towards the end of my stay here it was amazing…read more Juliana was so helpful and her staff was amazing. I wish they were here the whole time that I lived here.

I moved into this apartment and unfortunately discovered a roach infestation on my second night…read more It's mostly noticeable at night, and despite the pest control company coming to spray, it hasn't really made a difference. I ended up buying several products myself to try and keep it under control. If you're considering moving here, I'd only recommend it if you're living alone or with a partner -- the environment doesn't feel very kid-friendly. It's manageable for a one-year lease, but I'd suggest planning to move elsewhere afterward. The only reason I gave it 2 stars is because the location is convenient, with plenty of nearby food spots and markets.

Living at the Durfee Terrace Apartments is such a pleasure. The leasing office staff is amazing…read more They handle everything quickly, efficiently, and always with a smile. The maintenance staff is great as well. I feel lucky to live in such a wonderful community..also my request for service has been efficiently done in a curtious manner. Making the decision to live at Durfee Terrace Apartments has met all expectations. The Staff represents this complex in a grand manner!

Horrible owners John Flanagan and John Nunn. Roach infestation requiring monthly roach treatment. I…read morefeel bad for the residents, management is cheap and withholds repairs and they are neglectful. Please run far from these apartments and managers

I'm grateful for the chance to give a great review! Maria is an exceptional woman - professional,…read moreattentive, and personal, making everyone feel comfortable. Abril is young and professional, and very attentive. Manuel is a busy man who remains professional and friendly. Los Olivos is an apartment complex that feels like home. Thank you 143

We moved from Illinois and Maria was incredibly helpful because we had to get everything set up…read morefrom so far away. She was kind and communication was easy. The apartment is beautiful and clean and the apartment was newly renovated. It is located near a grocery store and only 25 minutes from Disney. It is a quiet community with all necessary amenities.

I lived here for 18 months and never had any issues…read more All of my maintenance requests were taken care of within 1 business day. It was always quiet and I never had any issues with my close neighbors. I was always able to get a hold of the office both in person and via phone/email. They were nice about everything after I gave my notice to move and I got my refund check within 15 days of moving out. There were average fees but I got back the majority of my deposit.

My experience living here was extremely disappointing and honestly traumatizing for both myself and…read moremy children. I chose this place due to its location and convenience. I hated the thought of moving out, I was comfortable with the location, but I didn't have a choice. From the day I moved in, the apartment was not properly cleaned, the stove was filthy and clearly hadn't been moved or cleaned in a long time, with trash underneath it. I refused to use it and ended up buying my own stove. The kitchen cabinet door fell off as soon as I opened it, maintenance was quick to respond but the work they did was questionable, they clearly "mickey mouse" repairs. The laundry room was consistently an issue, washing machines were often broken and some of the dryers barely dried clothes. What pushed me to move out was the ongoing roach problem we had for months that was never fully resolved despite multiple treatments. As someone with a severe phobia, this situation caused stress and anxiety, and it made it very difficult for my family to feel safe and comfortable in our own home. I had to pack all of my belongings to allow treatment inside my home multiple times. Per management (Wendy), if this wasn't done, treatment wouldn't be successful. Towards the end, I had given up. I was so exhausted, so I kept my things packed away in containers. I was hardly home and stopped using my kitchen or eating there. According to Wendy, 20+ roaches hiding under the baseboards, behind my fridge and outlets isn't an infestation. I hired my own pest control and they confirmed there was an infestation in the BUILDING which caused these insects to crawl in from the walls and drains. I only lived here for a year, yet, this was one of the most distressing living experiences I've ever had, and I would not recommend this place to anyone, especially families. Wendy, you lack experience, professionalism and empathy. I really tried working with you but you're a very stubborn and unreliable person. You're never in the office, either on vacation or taking care of a "private" family matter. I stopped fighting you because of the panic attacks I was having due to my living situation, but you need to understand that what you did to me was morally wrong. You tried blaming me for an infestation that has been ongoing for years. You claimed no one else complained of roaches, but you lied. All of these pictures were sent to you and you let my children and I live in this filth until our lease was over.