I love it here! I've been living here for 8 months now, and it's been a great experience overall…read more The office staff is always helpful and informative, and maintenance is quick to respond, even on weekends. It's honestly refreshing to have maintenance actually answer emergency calls! Management is also very prompt and respectful of residents' privacy, even around shared spaces like the grill areas, pool and gym. The pool is always nice and clean, and the neighborhood itself is quiet and calm. Unfortunately, we are near an area where there's occasionally a lot of loitering and suspicious activity, so I definitely recommend not leaving personal belongings in your car or outside. My kids' bike was recently stolen because I left it out overnight. There is security walking around 24/7, but being in LA, thieves move fast.. so just stay vigilant like you would anywhere else in the city. Aside from that, my kids, my Betsy , and I are truly loving it here!

I've lived here for about 4 years before moving out! I think things have definitely improved since…read moreI first started living here & I'll list the pros and cons below: Pros: - Pet friendly - Cheaper rent for a 2bedroom compared to others in the area - Spacious units - 1 parking spot in the garage & street parking (yes, sometimes the nearby streets get filled out, but I've never had an issue parking further away & walking) - Friendly staff members - Fast & friendly maintenance crew (seriously, they're so responsive to maintenance requests) and even the gardening crew here are so friendly!! - Pool & (small) gym - Leasing office does fun events sometimes for holidays - Security guard -They give you a Ring camera (you need to pay for membership) Cons: - Only one window AC unit (newer units seem to have 2, so I'm sure this won't be a problem moving forward), so we had to buy a couple of portable AC's to be cool in the summer - Doesn't come with fridge (but this is normal in the LA area) - Bathroom is reaaaally small (think airport small lol), but that's prob how they get more space in the apartment overall - Not a lot of laundry machines/rooms and a lot of times there'll be machines broken - They added a door to the front of the buildings that locks and it's a hassle for package deliveries because the drivers don't know to go around the back and sometimes packages will just be left out front and get stolen if not retrieved in a timely manner When I first started living here, there was a big problem with homeless people hanging around and even coming to our door. But ever since they hired security, it hasn't been a problem for the last two years. They even added locks to the dumpsters to prevent dumpster diving and from having people stay in there overnight. Overall, not a shabby place to live, especially as a first apartment!

Updated review on new management we have after the nightmare mess that was running the place left…read more So far so good the new manager Christina has gone the extra mile to make sure residents that have been here a while are getting their units updated not just new move ins. She has brought some calm and order along with a family vibe to the complex I feel because she understands us that have children and how important it is to live in peace and a decent apartment. Hoping all can remain as is if not better. It is refreshing and rare to have management make an effort to make sure and clarify when things need fixing or improved in our unit and follow up that all went well. Grounds are kept up, the little updates made to our unit help in the quality of living for my family and myself. Having decent, mature, professional and ethical management makes a world of difference.

Loraine was very helpful! She's responded quickly to my text AND calls, and genuinely eager to help…read moreme! She was extremely professional. This is a very clean and well kept complex. This establishment takes pride in ownership! Thank you.

Great location, great apartment, great amenities, assigned parking lots, security gate, everything…read moreis awesome.

I've been a resident at Porto Bella Apartments for the past 5 years approximately. I appreciate the…read morefriendly staff and the community. The staff and maintenance teams are always active and take care of the residents and the community. Maintenance is always prompt, friendly, and professional. I recommend Porto Bella Apartments for all prospective residents. We have a great location that is convenient to Southern California. Come and Live Happy!

Altura at the Groves is in a great location, with a generous offering of beautiful and luxurious…read moreamenities! Laurie was very sweet and personable during my tour and really took the time to listen to what I was looking for in my next home!

I have lived at Altura for the past 3 years. I write this…read moregoodbye-review with tears in my eyes, as I am moving to be closer to my granddaughter, family and business . What I am leaving behind is: An extremely secure home (apartment), they use key-pods, not keys, it records everybody who opens a hall way door, any entrance or even the mail room. Cameras everywhere, guards cruise at night. And I'll miss the management group above all. Jake, Jeanette and the rest the team, they helped me with problems; when I lost the my key-pod, they generated another for me on the spot, when I lost the garage key, they got me another one, and so on. I will miss you guys! Vic Mann.

muy pesimo servicio en las viviendas se roban los carros se meten sin permiso a tu Departamento las…read moreencargadas tienen mala actitud la persona que se encarga de limpiar el mismo robo a los inquilonos 10/14/2025

His been going on for months , and been patient on the problem on the gardeners leaving the piles…read moreon dirty/leaves/ paper / god know what else on my parking lot space #56 I been telling the management for months to no avail .they tell me they talk to the gardeners and they should take care of the problem, it's been over 4 months . their is no excuse for the gardeners to leave all that dirty pile in my parking space I paid for that space , I pay to live here to All I hear from management is we will address the matter with them and hopefully the matter will be solved, Well it been 4 months and they still leave all that dirty they blow across the parking lot to my space being the loading dock.Please I been patient it's a easy problem to solve

Fue una agradable experiencia vivir ahí, solo a veces algún vecino hacía ruido de música pero como…read morea las 10 pm ya terminaba todo. No me gusto que no tenia doble vidrio eso protege del ruido

Cozy & Clean Apartments with all your amenities. The Apartment Manager, Carol is great and goes…read moreabove and beyond to make your living situation enjoyable and comfortable!

I've been at this residence for 10 years and towards the end of my stay here it was amazing…read more Juliana was so helpful and her staff was amazing. I wish they were here the whole time that I lived here.

I moved into this apartment and unfortunately discovered a roach infestation on my second night…read more It's mostly noticeable at night, and despite the pest control company coming to spray, it hasn't really made a difference. I ended up buying several products myself to try and keep it under control. If you're considering moving here, I'd only recommend it if you're living alone or with a partner -- the environment doesn't feel very kid-friendly. It's manageable for a one-year lease, but I'd suggest planning to move elsewhere afterward. The only reason I gave it 2 stars is because the location is convenient, with plenty of nearby food spots and markets.

I'm grateful for the chance to give a great review! Maria is an exceptional woman - professional,…read moreattentive, and personal, making everyone feel comfortable. Abril is young and professional, and very attentive. Manuel is a busy man who remains professional and friendly. Los Olivos is an apartment complex that feels like home. Thank you 143

We moved from Illinois and Maria was incredibly helpful because we had to get everything set up…read morefrom so far away. She was kind and communication was easy. The apartment is beautiful and clean and the apartment was newly renovated. It is located near a grocery store and only 25 minutes from Disney. It is a quiet community with all necessary amenities.

I came here for a tour very nice area and building I recommend living here, front staff very nice…read moreand respectful if your looking for a place I say give this one a a go!.

My experience living here was extremely disappointing and honestly traumatizing for both myself and…read moremy children. I chose this place due to its location and convenience. I hated the thought of moving out, I was comfortable with the location, but I didn't have a choice. From the day I moved in, the apartment was not properly cleaned, the stove was filthy and clearly hadn't been moved or cleaned in a long time, with trash underneath it. I refused to use it and ended up buying my own stove. The kitchen cabinet door fell off as soon as I opened it, maintenance was quick to respond but the work they did was questionable, they clearly "mickey mouse" repairs. The laundry room was consistently an issue, washing machines were often broken and some of the dryers barely dried clothes. What pushed me to move out was the ongoing roach problem we had for months that was never fully resolved despite multiple treatments. As someone with a severe phobia, this situation caused stress and anxiety, and it made it very difficult for my family to feel safe and comfortable in our own home. I had to pack all of my belongings to allow treatment inside my home multiple times. Per management (Wendy), if this wasn't done, treatment wouldn't be successful. Towards the end, I had given up. I was so exhausted, so I kept my things packed away in containers. I was hardly home and stopped using my kitchen or eating there. According to Wendy, 20+ roaches hiding under the baseboards, behind my fridge and outlets isn't an infestation. I hired my own pest control and they confirmed there was an infestation in the BUILDING which caused these insects to crawl in from the walls and drains. I only lived here for a year, yet, this was one of the most distressing living experiences I've ever had, and I would not recommend this place to anyone, especially families. Wendy, you lack experience, professionalism and empathy. I really tried working with you but you're a very stubborn and unreliable person. You're never in the office, either on vacation or taking care of a "private" family matter. I stopped fighting you because of the panic attacks I was having due to my living situation, but you need to understand that what you did to me was morally wrong. You tried blaming me for an infestation that has been ongoing for years. You claimed no one else complained of roaches, but you lied. All of these pictures were sent to you and you let my children and I live in this filth until our lease was over.

used to live there and honestly the maintenance team was one of the best parts of the experience…read more Hugo was always cool, respectful, and quick to help whenever something needed fixing. You could tell he actually cared about the residents and took pride in his work. Definitely appreciated having someone reliable around.

If I could give this place zero stars I would. I moved here last year it seemed nice. And despite…read moreall the bad reviews I still decided to make this place my home. And let me tell you that was the biggest mistake of my life.. let's start off with the staff. On the day of my move in I waited awhile outside trying to contact someone to let me in to move my stuff, I Rang the bell I called I emailed nothing back. FINALLY. The maintenance guy came and gave me my keys. Everything seemed fine the first couple of days. Until I started seeing little German cockroaches. I was mortified. Long story short they sprayed my apartment Atleast 5 times and I would still see them. I'm a very very clean person so I know it was not coming from me. (Had to be from the neighbors or from the previous) they didn't seem to care. They would just send someone to come spray and I would have to move everything in order for them to spray. I thought wow I finally got all my stuff moved in and now I have to pack it back up. So much time wasted. Then the mold started.. it ruined Atleast 10 pairs of my very nice shoes adding up to over 1000s of dollars. ( I had rental insurance) but oh no it doesn't cover that because there was no leak. How does my closet cause all of ky shoes to get wet, at this point I was so frustrated that I wanted to break my lease. Yeah sure you can do that. But you gotta pay 2000 dollars. I'm sorry what? You literally rented me a space with cockroaches and mold and you want me to pay you 2000 to move out? I didn't even wanna go home at times because I hated it so much. But I did not have the money to move and to get a new place as it's just me at the moment. Also you can literally hear a pen drop in these apartments. My neighbor was super weird and sketchy the other neighbor you could literally hear them have loud almost violent sex and people would party all night and you could literally hear someone walk past your door every night. This place is a joke. My lease was finally up I got out of there soooo quick I was done. I left the apartment spotless as I wanted my security deposit and have only been there a year so I figured I would get most of it back. Nope they charged me 130 cleaning fee. Why did I even clean then?? Should have left it a mess would have been the same. They also took over a month to give it back to me and I had to email them 3 times for updates. Save yourself some time please do not go through what I went through. It was literally traumatic.