I recently used Antique Clock Gallery on Orange in Long Beach to repair a mod mid century style…read morewall clock with pendulum. I called prior to stopping by which I recommend to confirm business hours and availability to drop off the clock. Great customer service and the turn around time for repair was very quick. I'm very happy that my clock is working again!

Repair was done and on time. Happy with service. My only problem was phone number listed for…read morebusiness is not in service. Be sure to get a card with the correct one.

Awesome shop! Repaired my Raymond Weil while I waited. Great selection of Citizens, Bulova and…read moreSeiko watches (amongst other brands). Reasonable prices for the repair as well.

I came here two years ago and returned to replace the same battery I got from this shop. The same…read moreowner helped me again and replaced it in just five minutes! Excellent service and very reliable. I highly recommend this store, especially for Bulova watches.

Wow, all I gotta say is this place is like a home. Come meet someone that will an experience into a…read morelifetime memory. Josh is incredible. He's so personable and lovely and will guide you to enjoying an experience of getting yourself a little treat or blessing someone you know. He walked me through my first big purchase and was such a gem.

I will never shop here again!! I bought a bracelet here and when I got home I noticed that the…read moreclasp was loose so I went back a couple weeks later (i should have gone back immediately) to ask them to fix it. They said they would fix it but they were going to charge me $150! Now mind you I only paid $165 for the bracelet and I said you do know I bought this here? I even showed her my receipt. No I guess they don't stand behind what they sell. I also took a watch in to see if they could fix the crystal and they said no and told me I could get a special type of glue and fix it myself! WTH?

Service was excellent Many Beautiful designs…read more Very helpful sales staff and friendly Highly recommend this jewelry

I decided to have a silver LV bracelet repaired here because of solid Yelp reviews about both…read morequality and service. Was really hoping to add to the great reviews, especially since it's a local business, but I didn't love my experience. I stopped by on a slow day to have my bracelet assessed and the woman in the store was a little rude. I was the only customer in the store but wasn't greeted, had to initiate the conversation about what I needed, and didn't receive a smile. The reviews had mentioned friendliness and warmth from store employees, so I was a little taken aback. I was then quoted $30 to fix my bracelet, which was then bumped up to $60 because the chain was broken in two spots instead of one. I'm not very familiar with jewelry repair prices, but the price bump did seem a little steep. I still decided to move forward with the repair and was told I'd be contacted for pick-up in two weeks. Two weeks went by and I didn't receive a single text or call about progress or pick-up. I finally called myself and my bracelet was ready, I just hadn't been contacted. Quality of the repair seems fine, but given the experience, I probably will support another local jewelry business instead.

Had a few links taken out. Guy did it in 5 minutes and hooked me up for 15$. 5 stars on service…read more Thank you for your help. I really appreciate you guys.

Came here to get a late 1800's Elgin repaired. They do great work at a very fair price. They were…read morefriendly, knowledgeable, and kept me abreast as thing progressed. 10/10 - Would recommend.

I was referred by Laco Watch in Germany after purchasing a Flieger watch direct from them. I chose…read moreNick at Watch Works in Cerritos who is an authorized dealer for Laco. Nick accommodated me by doing a warranty regulation on the watch to correct the negative deviation (runs slow). He did not have to do that as Laco has no service centers in the US. But since he was an Authorized Dealer he took care of me. He did an excellent job of regulating my watch. Very happy and a loyal customer going forward. This is what I sent to Laco Headquarters in Germany: "Hello Marcus, I would like to let you know that Nick at Watch Works in Cerritos California was able to regulate my watch accurately at about +2-5 S/D as it should. Very happy with the result. I hope you take care of Nick as he is a valuable asset here in Southern California who cares about his customers. Thank you for referring me to an AD for warranty resolution."

I was referred to Watch Works from some very helpful young ladies in Cerritos Mall when I learned…read moremy jeweler in Cerritos Mall was no longer there. I was greeted by Raffie, who took one look at my watch and said he can replace the battery right now. No sending out for repair and waiting 2 to 3 or 4 weeks. How cool is that? While I waited, I looked at their jewelry and watches and saw quite a nice variety. I wasn't looking for a a fourth watch that night but now I know where to go when I'm ready for one, and especially to keep my watch running smoothly. He was also very helpful in showing me their jewelry for something specific I had been looking for. So all in all service was excellent and the, price of the battery replacement was very reasonable. I immediately added them to my contact list. So if you need a watch or your watch repaired, or some jewelry check 'em out.

Dong did an excellent job repairing our vintage grandfather clock. We couldn't be happier. Great…read moreservice, arrived on time, and super fair prices. Call him first; you'll be happy you did.

My Initial inspiration for visiting was because Sunday was my one and only day to do errands…read more Yeah, seriously I don't get what all this grousing is about. All of my experiences there have been absolutely lovely. The (family i think) all are great, there's a nice young girl who we mostly deal with. I've taken 5+ watches here over the years - weirdly, all my watches recently had a fail party, like 3 at once! I got estimates on everything and I got some of them repaired. I'm planning on getting the rest taken care of. And it's usually busy, which I consider a good sign. Well located, long-ass hours for easy access. Parking is a bummer, but that's not their fault.

Some time ago, after being a regular customer at the Watch and Clock Center, I brought in my…read morewife´s 18K gold bracelet there to have a link soldered -- BUT THE BRACELET CAME OUT AN INCH SHORTER THAN IT WAS WHEN I TOOK IT IN. When I tried to explain the problem, offering to pay for a couple of extra links to restore the bracelet, their Lisa -- who wasted the money her parents must have spent for charm school -- first refused any assistance, then said she could not find any links that would work -- and finally I WAS BANNED FROM THE STORE FOR EVEN ASSERTING THAT THE BRACELET WAS SHORTER COMING OUT THAN GOING IN TO THE STORE! NOTE: there was never any accusation on my part, just a mystery to be resolved. AVOID THE WATCH AND CLOCK CENTER: THEY FIRST BLAME VICTIMS -- AND THEN BAN THEM! SHAME!