I highly recommend this company. They installed a sprinkler system at my house and did an excellent job. They were in and out while I was at work. After the installation, Ruben came by to set up my system and explained everything to me. He was very professional, helpful, and friendly. They offer a warranty and advised me to call if I have any issues. read more

We have used them in the past and they did a good job. Very disappointed. We had a sprinkler leak in our back yard. They came and dug two holes to locate where the water was coming from. The tech indicated it would take too long to fix on this job and would have to come back. I didn't hear from the office to when he would be back and called the tech. He became defensive and yelled at me for asking when he was returning (mind you I have two large holes in the yard. One now filled with water). He came on Thursday while I was at work and when I pulled up he was still there. Much nicer but said the leak was where he couldn't get it and suggested we cut the tree down. I asked about going around the tree and he said can be done but the office would have to schedule a crew. We paid him $460.00 for the holes he dug. It's been over a week and after several attempts to reach the owner no one has called us back. So now we have to find another company to fix the repair and still have two holes with water in our yard. Oh and bonus the tree may die anyway since it's in danger now of blowing over. read more

Collin County Sprinkler - Two large holes dug. No repair, just holes with water. - Irrigation Near Me

Great company. He came to repair 2 sprinkler heads and a broken line. He was super nice and checked all of the heads out for me. Reasonable pricing. Will use them again but hoping I won't need to! read more

These guys were great! They called and asked if they could show up early and of course that was welcomed. They fixed my issue (zone with no water pressure) in about 30 min and didnt charge me for the parts (a gasket) but only for labor. Their rates are 120/hr and i feel that is very reasonable. Defintely using these guys again in the future. read more

We were recommended to this vendor by our plumber. They said they'd come by in a few days to take a look and give a quote, letting us know when they'd be by. Today, we found a quote in our mailbox from them. They didn't contact us or even ask to go into our backyard where the repair is needed (gated and locked). The quote has caveats on it that don't apply to us at all so it can't be taken as valid. Not an acceptable way to do business. read more

We have spent hundreds of dollars this summer with CCS. We communicated through email a couple of weeks back and were scheduled for a visit this afternoon. When we contacted this morning to confirm - we were told by Brianna that the appointment was never made because she didn't bother to confirm our address?!?!?!? A very similar situation happened on our second visit this summer - we should have seen the writing on the wall then! Brianna doesn't care about the customers - she's just there to collect a paycheck. You can't get in touch with the "owner" to complain either. Steer clear of this company - at least until Brianna is no longer there. read more

These guys are friendly, fast, and thorough! Michael and Fernando did a great job figuring out our problem and fixing it on the spot. I definitely recommend Collin County Sprinkler! read more

The crew arrived a few minutes early, went right to work & got everything done that I needed done. Outstanding work and a good price. read more

Andy arrived on time and quickly assessed the repairs needed. He provided the estimated cost upfront (which was accurate) so there would be no sticker shock on the back-end upon completion. Additionally, their costs is about the most competitive I could find -- from the service cost & parts -- pair that with good service, and I was completely satisfied. Will use again very soon for additional build out of my backyard automated system. Would recommend to family/friends. read more

Unfortunately, we did not get to hire this company, they never contacted me. I called twice to get someone to make an appt for an evaluation for new sprinklers but was never called back. Someone came by and stuffed a quote for something (who knows what, we never discussed what I needed) in my mailbox. I called the office and asked if this is how they do business and they assured me no, it wasnt and they would have the owner call. They never called either. I still have no idea what the quote was for... read more

Stay away from this company I had them install a soaker line around my house. Had them install a new control box and a rain sensor. Rain sensor quit working after about 14 months. Won't come out to fix it and won't return phone calls. Had to go out of town and ask a friend to contact them to fix the problem Steve was rude to him and lied about the warranty on the sensor. I won't have them back read more

I was in a panic...one of my sprinkler zones was stuck in the on position!! I couldn't shut the water off, let alone figure out the problem. We used YELP! to find a local sprinkler company - they sent someone out right away to shut off the water and then scheduled a time later that day to fix the problem. They were on time - office called to keep me informed of the arrival time - repairs were made and I was charged a fair price. Brian - the technician was very nice, he checked the rest of the zones and equipment, found one sprinkler head that needed to be replaced and said everything else looks good! Thank you for responding so quickly and glad I kept my dollars local!! read more

We had them install our whole system 11 years ago. We've had a couple of repairs since then, which would be expected. They also installed a sensor at some point. We've had no trouble whatsoever getting ahold of them, getting responses or with billing. I am not saying the other two reviewers aren't being accurate but I thought I should post my experience. read more

We used Collin County Sprinkler to install new sprinklers in our home that we sold. The installation went smoothly and when we had a problem with our drip irrigation they were right out to fix it and it worked great for the 2 years we lived there before selling it. We recently bought a new home that needed some adjustments made to the sprinklers and again this company was great to work with. The lady that I speak with in the office is always very nice and helpful and the employees they have sent out to do work are very nice and courteous guys. We will always use them for any sprinkler needs. read more

Jorge arrived on time and worked the entire time. He diagnosed the issues quickly and stuck to his word on the time and price it would take to fix the problems. If Jorge is a good representative of all the technicians working for Collin County Sprinkler; I would have no problem recommending this company to family and friends. read more

The initial installation was good, however after they receive payment, the follow up afterward was very disappointing. I received a drawing of my system that totally inaccurate and useless. I asked numerous times for a revised drawing with non response. What I finally received was a penciled drawing with the correction made overtop of the original drawing. If this is the way they take care of their customers I would not recommend them. read more

Highly recommend NOT USING this business. We were referred to this company by our landscaper. When I called, I spoke with Sheri who sent out one of their workers out on Thursday (7/21). They fixed 3 zones of our sprinkler that were not working. On Monday (7/25), we noticed that one of the zones that had been repaired had stopped working again. So, on Tuesday (7/26) I called and left a message letting them know one of the zones had stopped working. I did not receive a return call so, I called back on Wednesday (7/27) and they sent out the same worker the next morning. I explained to him that the zone he'd previously repaired had stopped working. So, he went to work on fixing it again. Once completed, he rang our doorbell and handed me a bill. I asked why the bill as they'd just been out to repair the same zone a week ago. He asked for my invoice from the prior week, so I presented it to him. He said he would have Sheri call me. Once he left, I called and left a message for Sheri to call me. She called me and I explained what had happened and didn't feel I should be charged for labor but was happy to pay for parts (as sometimes you get a faulty part) as they'd just been out a week earlier to fix the same zone. She said that anything could've happened in a week when running the sprinklers. I asked her if they warrantied their work and she had no response. My husband called and spoke with her as well and she was very rude to him too. So much so as to tell him that she needed to get off the phone before she said something she'd regret. They finally did agree that we'd pay 1/2 the labor charge and for the part; but then, I received a charge for the full amount on my credit card today. This business is so shoddy, I am telling everyone not to use them and letting our landscaper know that he may want to stop referring them to clients. read more

I have been using them for years. They do good work, and they can usually get to you pretty quickly. Their prices seem reasonable. The workers that come to your house are polite and professional. They have at least 2 women that answer the phones. One is very nice. The other one is not. She has a terrible attitude and can be extremely rude. She was so disrespectful the other day that I had to hang up on her. Overall though, would recommend. read more

Michael was great to work with and helped us repair multiple problems with our older system. We will definitely be calling CCS for future repairs and updates! read more

Called this morning for service today after another company was going to charge 'extra' for short notice. Jorge came out and did an outstanding job at a fair price..would definitely recommend and use them again. read more

I had Collin County Sprinkler out to fix a faulty valve and check all the stations. He fixed that and the other head that was broken which was fine. He also said some soaker hoses that were leaking and that he fixed those. They were not fixed. He set the timer for Sunday, but failed to turn it on. Once I turned it on, the soaker hoses went nuts, Two had big gashes in them that I had to put electrical tape on (as a temporary fix) and one hose was completed cut in half...needless to say water sprayed out of that one directly!. I spent $133 and stil had to replace the misters and soaker hoses myself. This is the last time I use Collin County sprinker. read more