The guys at Advance Auto Parts are absolutely second to none. Last night I went in to have my…read morebattery checked after having it jumped by Jack Rabbit towing. I drove the vehicle around for an hours hoping the alternator would charge the battery. When I turned off the car it wouldn't start again. The young man inside explained they were not allowed to change the battery because of liability issues. The next morning one of the gentlemen came out and assisted me with changing the battery when I got stuck a few times. If you have any simple vehicle issues I would strongly recommend them as your first stop.

When you turn the key you hope it starts…read more Sometimes when it doesn't, you head to Advance Auto Parts. The staff?? So great, knowledgeable, and attentive. They can quickly sell you on some protective products, you know; Preventative. This is the place which I'll always shop, sadly all cars will flop. You talked sense to me and took my money, but its' okay because that service; sweet as honey! Cheers

Raymond was very helpful helping me install my license plate on my car, I highly recommend this…read morelocation! Thank you so much!

If I could leave a negative star I would, this store has absolutely fallen apart. My parts have…read morestill not shown up from the day before, I placed an order today and an hour later called to see what was going on and they can't find where I made the order. Offered to give him the order number to look it up and he put me on hold instead for 40 minutes. A lady picked up and when I said where I was from she immediately hung up. Called back and they let it ring for twenty seconds and then hung up on me again. Neither person I spoke to seems to know what they are doing and the lady I spoke to dose not seem to know anything about car parts at all. Just left a message with the district manager, hopefully he will be getting back to me. Autozone Will no longer be on my ships call list. Worst Autozone ever.

Garcia was very helpful even in this bad weather taking the time to explain what's going on.read more

I will definitely be back to this location! Brooke was very helpful and willing to help me when I…read morewas in a tough jam. She was professional, courteous and helpful! The store was very busy and she was being pulled in several directions but she made sure my needs were met. Roger installed my battery and checked to make sure my alternator, starter and fuel filter. Excellent service. Thank you!

Employees are very nice and helpful. I went to get my engine checked and I don't know a lot about…read morecars but they we very understanding and took the time to explain what was wrong and gave me a list of dealer ships that work with foreign cars. Definitely recommend going here!

Hats off to AutoZone 0479 on Preston Hwy at Hess Lane. Lilly and Alix win the prize for the…read morelaziest employees of August 2023. After stopping by a more helpful store at Poplar Level Road first and looking for a battery, they directed me to the Preston Hwy store that had the common battery I was looking for. After spending $256.50 on a Duralast Gold Battery 24F with a TOTALLY EMPTY STORE with NO CUSTOMERS except for me, they said after buying they didn't have the staff to help out and install. This was after I pulled up and two employees were sitting on the curb and the other was inside playing on his phone. Again no customers and no customer service by Lilly and Alix. PATHETIC SERVICE......IGNORANCE HAS NO EXCUSE. When I went back in to get a refund on the battery core charge, everyone just playing on their phone. SHAME ON YOU for your pathetic service.

Awesome experience! Very friendly and helpful, they had a used top for my Ram 2500 but it was the…read morewrong color so they sent it back and had it repainted.....PERFECT!! Since I've had the topper on my truck, I have received numerous compliments from random people at the gas stations and rest stops. Highly recommend!

Very friendly staff and did great work installing my topper! Management and staff are very friendly.read more

This place made me mad! Some time back, I needed jumper cables - they had three price levels. I…read morefigured getting electricity from one point to another, 3 or 4 feet away, is pretty basic, so I bought the less expensive set. Cold day, car won't start, cables don't do the job! My neighbor's cables, more heavy duty, work immediately! Fair enough! (Admittedly, months later, as weather was bad, and receipt was long gone) I went back, intending to get credit on a more expensive set of cables, but the store would do nothing! I said "So you don't stand behind what you sell, at all?" And the manager just shrugged! Other than that, store is ok, nothing to write home about. They stock a bunch of car stuff - probably will have what you need. They did come out to parking lot and install a battery. (I just hope it makes it through the winter!)

Friendly people, and the consumers service is great. I stopped in, for a few DoorDash pick up…read moreitems. I started frequent, the store at times. I like this store..

They get the job done. They were able to do engine code…read morereads and perform the repair. I went to two other places first to try and get the code read when my engine light came on, but they weren't doing those things during COVID. PepBoys was. Their retail area is not operating at this time, but they are doing repairs. And they were able to find a coupon code to take out a bit of the sting of the cost of my repair. BUT. They have the waiting area set up for appropriate social distancing, and a second waiting area set up. But another guy who was waiting at the same time as me decided that instead of seating himself in one of the 4 other spots that could view the television...he would go to the one spot that could not see the TV....and instead move the chair next to me. So, I decided to go for a walk while my car was being worked on. There are plenty of posted signs saying what they were doing during COVID, including wearing gloves, wearing masks, and wiping down surfaces at certain intervals. And I can confirm that NONE of those things are happening. Everyone at the counter *had* masks, but they were wearing them like beards. Completely useless. No one had gloves on at anytime inside the store. And I never saw a wiping down of any surface. I didn't really have many options. And thankfully, I was able to leave the store for a while during my repair and distance myself. But they are flouting their own posted rules, which feels unsafe and...like why even say what you are doing to keep safe and clean when you are going to stand directly behind that sign doing the exact opposite of what is stated?

I made an appointment to have a flat fixed. When I arrived they said it wouod be 2 hours before…read morethey could fix it. Since I'd already removed the wheel I said that I would leave it and come back when it was fixed and they could put it on the car. They said I probably have to wait about two hours to have it reinstalled. I went to Tires Plus and was treated much better.

Michels had Great service and reasonable prices. The Staff explains repairs thoroughly.read more

My husband did his homework before buying tires for my vintage car. The tires that had been on the…read morevehicle were close to but not the same size as the original tires. This lead to my speedometer not reading accurately and the tires getting some rub. After determining the correct size my husband decided he really wanted Firestone tires. Our local tire shop doesn't carry Firestone so we opted to try Michel Tires Plus in Louisville. The process went quite smooth. My husband ordered the tires and set an appointment for the following week to have the tires installed and balanced. The business also does an inspection at the same time for brake wear and several other mechanical functions. On the day we dropped the car off the tire shop kept in touch with a slight delay in when the vehicle would be ready. (Only about an hour later than had been originally indicated). We are happy as can be with the new tires and how the car drives. We also were happy with the price and the savings we got by getting their charge card. I would have given the business five stars but they indicated we would be needing a new battery in the near future. Based on that information my husband ordered a battery from an auto shop and then did some checking. It turns out we didn't need a battery at all so my husband had to cancel the battery he had ordered. Although you only need so many tires I can imagine that we would give Michel Tires Plus repeat business.