18 year old driver slammed into me with a Hertz car causing 6k in damage to my vehicle…read more Hertz accepted liability however I've been waiting for 3 months to even be assigned an adjuster. This is ILLEAGLE insurance practice in New York state where they had 15 buisness days to send an adjuster.

Great and so easy to rent from. Walk right outside and drive away. We returned the car, parked it…read moreand brought in the keys and mileage and that was it. Easy Peasy

No problem. No surprises. Pleasant and helpful staff. Excellent service! I needed a vehicle for one…read moreday to go to work. Vehicle perfect for me. Contract explained entirely. Highest recommendation...+11!!!

Was a bit hesitant to deal with this location after a horrible experience two years ago. The…read moreexperience this time was GREAT! Easy to reserve online. The staff were friendly & welcoming on the morning I arrived for my rental & as well as when I returned the vehicle. The have early hours & a convenient drop key box if you would like to return the vehicle before they open for business. The mini van I rented was fabulous!! The van ran smooth & was great on gas. I'll be back again when in need of a rental.

EXECUTIVE ELITE NATIONAL Customers: We have been renting…read morehere for many years, and usually once a month on business travel We have consistently rated this National location and its people 5 stars, and in line with National's Customer Service and Car Quality - nationwide standards. Last month, we received a car with a dent in the rear and brake light brojken, but no big deal - agents came out to lot and noted it in contract, just took longer than usual. NEW Executive Elite Policy: We just picked up our monthly week long rental and were helped by a cordial trainee Brittany, which we had never met, but the first thing I hear from her (maybe something new at this location) is that at this location National Executive Elite members who book certain car class (our company books our travel so no clue and we have no choice over car type) will not be upgraded, even if cars are available. She then proceeded to give us a car with close to 30,000 miles, which is ok if you are renting from alamo or enterprise but have never had that high mileage on national car rentals. She then had to call the area manager, a jason i.?, to get approval to change the 30,000 mile car to another one (?) Confused, and while Brittany was very nice - A lot of wasted time on what is usually an easy pleasant in and out rental. What is happening at this great location and these new restrictive executive elite rental policies? Can't we just keep it simple and great as it had always been at this location?

Amazing customer service! Dane was super nice and friendly, went above and beyond, honestly. We…read morewere running late and he stayed even though he absolutely did not have to. Thank you, Dane! :)

Only a positive experience, from beginning to end, with Avis rent a car…read more *Reasonable rates during post covid when other agencies are astronomical. *Avis had cars available when other agencies had none - post covid. *When my flight was delayed 3 times I called Avis to let them know I would be late. They had my flight number and were already aware of the later arrival. Additionally, the leasing agent assured me she would not close until after I had picked up the rental car. *Avis is very convenient, inside the airport, and next to Baggage Claim. Car parking lot is next to airport. No shuttling across town to your car. *Positive experience from beginning to end.

I am disabled and needed a full-size sedan. We get to the rental counter at AVIS and the young man…read moreacted like he could care less that we were there. He was not friendly whatsoever. He told us that all of the nicer higher level cars had been recalled. All cars from all different brands were recalled? That does not make sense. He offered us a Corolla. I told him this was too small of a car for me to get in and out of and he said it was the same size as a Camry, which is incorrect. He kept offering us an SUV which I cannot get into. Finally, the woman at the budget counter beside of him Told him they had a Chevy Malibu available so that is what we received. Apparently the two companies share cars. The car was nice and worked fine, but we were supposed to get the "better" car. We should have received a discount or something for this. Next was a nightmare. The parking lot to pick up the car was a long distance walk from the airport. I did not think I was going to make it. it was extremely hot outside, so standing and waiting on him to get it would not have been a help. I had already went down a steep ramp to get outside and did not want to walk back up yet to go back into the air-conditioned airport and then walk back down again. this man saw that I was disabled. He saw that I had a Rollator walker. We told him multiple times that I had to have a midsize car. He should've told us how far the parking lot was to pick up the car and recommended that I stay inside and let my husband pick me up. Honestly, they should offer to bring the car up to the customer. Extremely disappointed. Will never use AVIS again.

I have to say these guys do and outstanding job. I was in a motorcycle accident from out of state…read moreand Frank and Michael helphelped me above and beyond. THANKS FOR EVERYTHING!!!

The guys over at Papaleo's have always been incredibly professional and timely. Super convenient to…read morehave your car towed by the same company that will fix it, their Auto body shop is second to none. Plan to always call Papaleo's Towing to help me make the best of a bad situation, as no one likes being stranded!