Good service and timely return on cleaned items. Counter person polite and efficient serviceread more

First time ever going to a laundromat and it was a good experience because of this place! It was…read morequiet, not many people in there on a Saturday evening and the best part was being able to pay with a mobile app! We hit the ATM before coming here for no reason. Will definitely be back if I need to!

I have used Value cleaners for quite some time. They have always done an excellent job. Recently…read moreI took in an expensive dress to be cleaned. I had it cleaned there once before with no issues, it came back great. This time however, the dress was completely ruined. Needless to say I was very upset, as well as the girl at the counter who said she would notify the owner of the situation immediately. The owner, Vernetta Jones called me back right away. She was apologetic, and it was obvious she felt terrible about what had happened. She took full responsibility for the mistake and offered a reimbursement for the dress without hesitation. It was a 200.00 dress. She turned it in as a claim, and the amount offered for reimbursement was less than the cost of the dress, due to the fact her insurance company figures in depreciation. Vernetta instead wrote me a personal check for the full amount of the dress. This is why I am giving Value Cleaners a five star rating. Although it is very upsetting when something important to you gets ruined, everyone makes mistakes. What matters is how the business owner handles the situation when these things happen. In this day in age there are few businesses to actually stand behind their services, and care about customer satisfaction. You really don't know how good a business is until a mistake does occur. I choose to support businesses whose owners are honest and have the integrity to rectify a situation that puts the customer first. I will continue to use Value Cleaners, and highly recommend them because Vernetta Jones is one of those people.

Dropped off a pair of pants 8/18/17. They demand prepayment, so I paid in full. They were promised…read moreback by 8/21/17. Went to get them once a week for the next 4 weeks & every excuse was given to me......"my driver forgot them, it's a holiday week, we just don't know where they are, what to you expect us to do?" Each time I went in to pick up the pants, the place was empty. I would have to yell or make lots of noise through the place so that the employee "zoraida" the female employee (glasses & multicolored long hair) Could come in off the back stoop where she smokes. The place is dirty, moldy looking and smells like smoke. The owner Vernetta Jones ignored my calls for assistance regarding the matter until I mentioned the pd & BBB in my message. She finally admitted that she lost the pants & said she would write a refund check. Promised the check would " be there this morning". Went to pick up check this morning and "zoraida" said she had no idea what I was talking about. She called the owner, Vernetta Jones, who then began to yell & scream profanity at the employeee, (I could hear her through the phone). The owner then hung up on zoraida(employee). At that point the employee stated that there was nothing she could do and stated that she had a lot of things to do and for me to leave! Don't go! Save yourself the time, money and trouble.

I have been using Joy Cleaners for well over 15 years. The team is kind, courteous and…read moreprofessional. They provide great service and take good care of their customers.

I called and the woman I spoke with was unwilling to do alternations for my husband because of his…read moresize and they were recommended by DXL. Go figure.

I was looking for a cleaners in the south suburbs, and this one came up. I got a coat and two…read moredressed dry cleaned and alterations on 4 items. I paid $68 for the dry cleaning and over $80 for the alterations. I think the work was done nicely. I will say I thought the waist alterations would be different. They folded the cloth in and sewed it together. I thought they would be taking cloth out, but I have never had alterations done, so this was an assumption on my end. The work was done when they told me it would be, so I would recommend this place.

Excellent work very friendly and reasonable God quality …read more Professional work for alterations also has a shoe repair ******

Tom is out of this world with kindness friendliness and respect. He deserves your businessread more

Dan goes above and beyond for his clients. He knows his business and makes an effort to get to know…read moreyou and your preferences with tailoring and cleaning. We need more small business owners like him in the area. Affordable and fast.

All Pro absolutely destroyed my husbands expensive designer shirt, then had the audacity to blame…read morehim and called the shirt cheap and low quality. First of all the shirt is couture, and was not remotely cheap, and has only been worn a hand full of times. Secondly I don't care if the shirt was from Walmart, if we take it to get dry cleaned without a hole and then get it back and the arm of the shirt is ripped with a huge hole that's beyond repair I'd expect an apology or an offer to fix it AT THE VERY LEAST. This was not done. In fact they blamed my husband. We have been in this neighborhood for a long time and will make sure to tell all of our neighbors to never go here. The owner is rude, condescending and completely unprofessional. Do not spend your money here.

I love going to All Pro for my tailoring! They always do a fantastic job, and at a great price…read morepoint too. As a shortie, almost every pair of pants I buy needs to be taken up, but I've also taken clothes here for alterations and loved how they turn out! The turn around times are quick, and they're also so knowledgeable and happy to answer any garment questions you might have as well.

This is the only place I take my suits they do an imaculate job at a reasonable price…read more Hours Monday - Friday 7:00a.m. - 7:00p.m.

A great place to get your clothes dry clean. I've been coming here for over 7 years and I haven't…read morehad an issue. The owner is super friendly. Please support your local business.

I LOVE this gem of a place! I was searching everywhere for my birthday dress alterations (last…read moremin!) and soooo grateful I found Crown Cleaners & Alterations. Jose and Nena are the absolute best! My dress came out PERFECT and I felt so snatched pricing was very reasonable as well. I'll definitely be back for more!

Shirt came back with a big brown water stain on it, which was not there when it was sent in. Went…read moreback and showed it to them looking for resolution, but not angry, but walked out angry because of the attitude. The guy kept repeating how he couldn't trust what I was saying like it was a he said/she said between me and the actual company doing the cleaning. 1) Your business is the front facing establishment I am doing business with - this is your responsibility. 2) he sent it back for free, which I was fine with - why the attitude? He made me mad, but it was unnecessary given we had a next step. When I went back to get it, it was almost all out, and he said he would send it back again, but again, it was the attitude. "This is the last time I will send it back for free" like it was my fault it happened - and at that point I'd already made up my mind I wasn't coming back regardless because of how he treats his customers. My husband went to pick up the shirt (it was his) and it was actually all out, but they started telling him how the stain wasn't pointed out the first time and he said that's because it wasn't there when it was brought here. They argued with him saying it was red sauce (no, it wasn't) and then another guy from the back came out swearing at him telling him he was a scam artist. We had arrived at a pretty easy solution, but they upped the tension each time to really piss us off with their attitude. Just be more customer focused!!

Machines usually all work. Not overpriced. Bill changers almost always have money. Plenty of…read morecounter space to fold clothes. Things I dont like: no a/c, so its hot. Bathroom ok, not great. Hand dryer often doesnt work. The employees dont speak english, so if you need to communicate, that cpuld be a problem. Its a no frills laundromat but it will do . Hence 3 stars , cause Ive been in a lot worse. At least, this place is kept clean.

Very clean place & extremely nice staff. I believe this is a family owned business, so it is nice…read moreto see that in the area!