Been going to this cleaners for 35 years. Twice they lost several expensive pieces but I overlooked it thinking everyone makes mistakes. Took my very expensive draperies to be cleaned. Got them back with stains on them, When I complained the owner said the stains were already on them. If they were already on them why didn't his cleaning remove the stains. But here's the thing,. There were NO STAINS WHEN I TOOK THEM IN. Refused to clean them again. NEVER GOING BACK. read more

Coupons on site that are expired and charged me over $7.00 for a button up shirt. When I asked he said he had to change it to dry clean or it would shrink I had 3 shirts in that order by the same brand. It was at that moment I decided not argue over $4 but I would not be back. Coming from a different area I can say that this cleaner has left a lot to be desired. read more

I am disappointed with this place, especially with male dude that has very unprofessional manners and a bad attitude. He could benefit from taking a crash course in customer service skills. I brought a white jacket and a silk blouse to dry clean. I specifically asked the girl who worked up front that day if stains in underarm area come off. She reassured me that they clean the type of stains all the time and it will be no problem. After I picked my clothes, I could not believe what was done with my blouse. It had some kind of liquid running traces all over it as if it was soaked in something and dried carelessly, there was also an ink mark right up front that was never there before. It looked so bad I wanted to cry. Needless to say, underarm stains were there on both the jacket and the blouse. Above mentioned rude male even started to argue that they can not guarantee the outcome of stains and his point basically was "take your clothes and have no complaints for we did what we could". I was appalled. I told him that another employee made it clear to me that my clothes will be cleaned. Otherwise I took it elsewhere. He did not want to hear it and went bluntly that he can not be responsible what his other colleagues told me. I could not believe this guy and such behaviour. Finally another manager from different location has been involved in this. That is the only reason I give this place two stars. She made sure to inform me that white jacket could be cleaned, but she has to use some wet cleaning method that goes against fabric handling guidelines. I agreed, what else was left to do ? And it was cleaned. Bottom line is, if cleaners are not qualified to handle certain fabrics properly, they should not take your clothes to ruin it leave alone take your money for it. Will never come back here. read more

I started using this company a year ago. The last time I picked up my clothes, I noticed my pants had not been cleaned. They were not pressed and did not smell clean after I wore them to a outside concert for the first time and I smelled smoke on them. I thought maybe I was wrong then I went to pick up 2 blazers today and the one we told them to be careful about was missing 2 of the nickle size jewels and when we dropped it off the guy who is the owners son was very rude and did not want to be working that day. We told him to hang on to the jewels if they fell out. It is my moms coat and I can fix it. When I picked it up I noticed the jewels missing and asked if they had them or put them in the pockets. The girl did not know and called him. They both would not look for them and he told her to give me 7$ and tell me they will not do business with us . I couldnt believe it. I am the one who should be telling him that I wont be back. This guy is so rude . They will definitely lose business treating customers badly. read more

Idk why this isn't 5 stars. Excellent service, some people on here are just way too picky. My uniforms are always perfect, they go the extra mile with special requests, and the employees are always smiling and always greet me by name. What's not to like? I know the owners and they're wonderful people!! read more

Wonderful staff clothing clean and pressed very well. Shirt Collars are alway done correctly

Same Day Service is not available on Saturday's for cleaning or pressing. I called and said I was going based off their website and the lady on the phone said there was never someone available on Saturday's to do same day Services. read more

Colonial Cleaners - Valparaiso - Not Available. Website is False. - Laundromat Near Me - Valparaiso, Indiana

Fast, friendly service. They offer pick-up/drop-off services for free. Also, when their boiler broke and they were late with my order, they apologized sincerely and comped me all the cleaning for free. Also, I'm always a fan of dry cleaners that manage to return my shirts with nary a single broken button! Note: the regular price on shirts is $2.00, but if I drop off five shirts or more, they apply the coupon price of $1.70. read more

Continuing my quest to find a good dry cleaner in Valpo...I've now used a few places for at least a month each. This place, although it has a drive through and nice employees has the worst quality of shirt laundering yet experienced. The first annoying thing I noticed was a press mark on my shirts at the waistline. I ignored that because it is usually hidden beneath the belt and I'm just looking for a clean shirt. Now, after taking all my shirts there at least 5 or 6 times, I can clearly see that they are not getting clean. I now have smudge marks on the outside of most of my collars and brown discoloration on the fold. I even opened up two new white shirts a month ago for this test and they are not clean either! The inside collar is completely unacceptable. It is not only dirty in appearance it is gross to the touch! Upon buttoning, the back of my neck feels oily and clammy like I wore the shirt yesterday and didn't wash it. I understand that during the summer there can be more dirt and grime to get out of collars. I also understand there are other places that may care about quality. The search for a clean white shirt continues. I initially rated this place with just one star. The Regional Manager emailed me after reading my review and called for a review of the processes at the cleaners. Turns out, their hot water heater was broken. That would explain the above description of my experience. So, I'm changing my review as stuff like that happens. Still, they should have seen the shirts. One is completely ruined. read more

Friendly staff! I got to choose my pick up day :) and the price is right!

Damaged a jacket, introduced new stains. Returned to Colonial Cleaners to have another try at removing the stains their chemicals caused and never heard back. Called 3 weeks later and they said it must have been caused from wet hair or rain and their chemicals would NEVER cause this type of stain. I call BS and the fact that they never got back to me would incline me to give them less than 1 Star. Look elsewhere for cleaning services, my recommendation. read more

I tried this cleaners because my regular one was closed,and there were good reviews. I took 6 shirts in and was surprised they would be done so quickly and was like $10 less than my other cleaners. They did a really good job. BUT I don't agree about the friendly part, the girls at the counter are very unfriendly no greeting and no thank you very unfriendly. Only thing they said was how much I owed. I gave 3 stars because of the good job on the shirts only read more

I started going here in December and omg my clothes are so much better than the last place I went, and same day service is great... I highly recommend this place read more

I believe this place has changed owners and is now called O'Keefe Cleaners. This morning I took in a green coat that has a big stain on the front lapel. They said it will be ready monday and that the stain will be no problem. I'm writing this review now becaue in the front window I noticed a sign that read "If you are unemployed and need an outfit cleaned for an interview we will clean it for free" I just wanted to say that they will continue getting my business and that I really appreciate doing that for our community in this economy! I will edit my review on monday to state how my coat turned out. Thank you again O'Keefe Cleaners for giving back to our community!!! read more

I currently use Colonial Cleaners for both shirt laundry and dry cleaning, and have done so intermittently for at least 20 years. I have also used almost all of the other cleaners in Valparaiso at one time or another, which is why I ended up at Colonial as my ONLY cleaner about 10 years ago. Colonial Cleaners is the best, by far, for one main reason: they have neither damaged nor lost any of my clothing. For another, they do a good job. By contrast, about 10 years ago, Mercury Cleaners lost two Burberry sport coats and two pair of Burberry wool dress pants (total cost about $3000) and then denied ever having them; they later found them in storage in the attic. Concord Cleaners returned a shirt with grease all over it, which it did not have on it when I took it to them; it was some kind of machine grease, and I had to throw away a $50 shirt. Plus, my shirts always came back looking as if they were partially unpressed. About ten years ago, Ladybug Cleaners (located in a laundromat on the north side of Valparaiso near Town & Country Market) utterly destroyed about 10 shirts (all $50-60 shirts) all at one time because an employee dried them and then pressed them with detergent caked on them. I have a lot of white shirts that I have had for 5 years or more; they have been repeatedly washed at Colonial Cleaners. They always come back clean and white, no collar grime, no dingy off-white look. I also have a lot of colored shirts; they always come back clean and crisp, and they have not faded. By the way, I do not know the owner or have any personal connection with this company. I took the trouble to write this because I know from experience what an ordeal it is to get good work done in this town. Obviously, from other comments I see posted here, others have had disappointing experiences, But my own have been only good. read more

I've been taking cloths to this cleaner for over 5 yrs. Recently I believe they changed hands and are under new management. To make a long story shirt (pun). I took 5 custom fit cloths to be cleaned, 5 days later when I was ready to wear them for an out of town family Thanksgiving, I realized that one of the shirt had multiple holes in it and the clothing tag was ripped and damaged. Under further investigation, I realized that one of the pants was also damaged with small holes. When I came back in town I went to Concorde Cleaners to ask them what had happened to my cloths. The manager informed me that my cloths came in damaged ... Really ? I brought in damaged cloths to be dry cleaned ? The manager response was " well people bring cloths with holes to be dry cleaned all the time ". Really ? I have custom made designer cloths made in Italy which I spend good money on, wore a few times, but I wore them with holes. Really ? Well ! Maybe the dingos ate my cloths. Manager gives me a story that he needs to talk to his brother about the problem (oh OK !). So I leave the damaged cloths there. 5 days pass and no call. Go back to cleaner and Manager says that he had not talked to his brother, yet ( Oh OK, sure !) Ask for my damaged cloths and left........ My advise to anyone taking any cloths to this place is. Don't do it. Unless you have holes in your cloths already and don't care if they give you some extra ones. Lost my business and hopefully more from others who care about cloths returning undamaged. read more

The custom made white shirts I took in turned grey in just a few times.

DO NOT USE THIS COMPANY!!!! I have been a customer for a few years now and have since moved down the street to a small cleaner in Lowell, "Same Day" Cleaners and the service that I receive there is beyond great! I do not care for the clientele that is working at your location in Lowell, along with the lousy customer service! Aside from that, I have never had to download a coupon from the Internet in order to receive a discount and the laundry is taking 3 full days to get back now rather than 2. You have just lost a valuable customer who provided you with a great deal of $$$$. read more

What a rip off. This was the second and LAST time I use Colonial cleaners. I have been over charged both times. The first time I thought it was because my husband did not give them the coupon, although he swears he did. This time I took the clothes in and picked them up. When I questioned the amount she pointed to the ticket and said that's what it says. I could not clearly see the ticket and did not want to hold up the line behind me. When I got home and could see the ticket, I was over charged $3.00. I won't be going back. Valpo has many cleaners to choose a good, honest one. read more

i have gone to colonial cleaners for quite some time, i did take a break b/c they ruined a pair of my husbands pants. while they did pay a portion of the cost of the pants they would not take responsibility for situation, basically said it was a manufacturers defect (despite having them cleaned there several times prior). after that i took my business elsewhere, but returned b/c of the proximity to my home. i have again had at least two more problems with some shirts (within 2 months time), two of which they just recleaned and solved the problem. this last problem has completely turned me off for the last and final time...my husband attempted to put on his freshly cleaned shirt and it shrank at least an entire size! the sleeves were above his wrist, the hem was shorter than his waist. again, they told me manuf. defect (eventhough it has been cleaned there numerous times). it sure is amazing to me how my husbands clothing has defects all the time out of nowhere! DO NOT GO THERE, TERRIBLE MANAGEMENT!!!!!!! read more