For the record, and this is an important update: Since 2015 This facility that was owned by…read moreEmeritus, a Fortune 500 company, was acquired by Brookdale Senior Living, another major corporation. Although I am only an pianist-entertainer who plays old music and tells jokes and anecdotes to keep the elders happy, I am volunteering my opinion without any influence or authority from the corporate office whatsoever. Even if honestly I admit my interests are vested, I will say however, that as an entertainer, in my life experience as a performer in venues such as this, I have never in my 50 or so professional years, had ever been so respected to have been given even 5 engagements in a year much less the 20+ dates that Brookdale assigned me in 2015. I believe this is because they want to make their residents feel as happy and nostalgic as possible. They realize the psychological and emotional value of giving them connection with their past, and particularly for stimulating responsiveness for the memory care patients through the music and humor of their time. They realize it is crucial for their adjustment and peace of mind. Brookdale, then in my mind is an unusually humane outfit wherein they subsidize such programming beyond the extra mile unlike many assisted living communities who do so much less for the spiritual and emotional needs of their clients. -Steve Hershman

I'm giving three stars, the care by the nursing staff ie two of the nurses was wonderful (Lorna and…read moreDenise) there was another nurse that was awful and when my mom was dying she was so rough with her and almost choked her with medication, but I digress. Let me start at the beginning. We looked at this location for my mom because she needed more care than we were able to give her at home anymore, it all seemed like a great fit, the woman that gave us the tour was wonderful and kind, unfortunately she hit ill and they let her go. One thing that I cannot say enough about is the activities department! If not for them I would have taken my mom out, they kept my mom busy and entertainment for the last six months of her life. Jacinda the director should open her own business! I have so many items that my mother made that are beautiful and I will cherish them forever. Let me get to the negative about this company. The management is truly awful, I won't go into too many specifics but I know that karma will have her way with these folks. I will start with the family is supposed to get together with a manager and get a 30 and 60 day review of how their loved one is doing, Jack the manager had to change the date, ok fine but when I went in on the date he changed it to he started yelling at me (the customer paying 9k a month) saying he was too busy! There is a nurse case manager who oversees the nursing staff, unbeknownst to me I don't even think she's an RN, that I caught in a bunch of lies about my mother falling, which ultimately resulted in her death. I had asked to see the video to see my moms fall and was given the runaround how Jack couldn't find it on the film (what??? Why do you have cameras then?) my mom was in hospice care and did not have a long outlook but this definitely rushed her process along. I could go into many more stories, something that really left a bad taste in my mouth? They sent me a bill after my mom had passed away, keep in mind, this is a 50 bed facility, not a huge corporation! My mom had been gone over five weeks now, I'm still awaiting the refund I was promised three weeks ago, the management doesn't care about their clients whatsoever, it's all about the money, thank goodness for Lorna, Denise and Jacinda!

Doing a great job with their residents during a very, difficult time. Navigating visits while…read morekeeping everyone safe is no easy task. Special thanks to Kamisha, Jack, Ann and all the ladies that work the front desk!

I was looking for a safe place for my lifelong friend and when we walked into Oceanview we both…read moreknew this was IT. I loved the staff, the layout of the building, and the fact that when she needed more care, she could still stay at Oceanview until she required a nursing home. The staff helped me stay involved in her progress meetings and they were always welcoming and helpful when I would come up from Virginia to visit. She was fortunate enough to stay at Oceanview for 9 years and I was blessed to know she was safe and in good hands. If I lived in Massachusetts, this would be a place I'd be checking out in the not too distant future! I absolutely love the view from the top floor.

You will never see your money again if you do business with them. They have not returned my…read moredeceased relative deposit of over $7000.00 after 3 months and will not even return a phone call on multiple occasions.Chose another facility when locating a place for your loved ones.

If the review was written a year ago it would have been 5 stars. Girdler House has changed…read moremanagement. The handling of the transition from the 30 year administrator to the new administrator wasn't, in fact, a transition. There was no overlap. And no thought was given to the residents feeling about such a big change. Lack of experience of the new administrator has made living there more difficult, and reflects a less caring and empathetic view of how elderly women should be treated. The staff, by-in-large, are very kind and caring people. It's really sad that the Mission of Girdler House is "driven by compassion", yet actions do speak louder than the written word. I would not recommend this facility.

Wonderful and caring staff. Kathy the directory is great. We are so grateful that the Girdler House…read moreis there for our mother. Thank you!

I have worked for Brightview Danvers for 6+ years and words can not describe how amazing they treat…read moretheir residence and staff! This is the first place I have ever worked for that truly treats everyone like family! The executive director is incredible kind and gracious. The business office manager is a truly a joy to work under. My co-workers are great team players working toward the ultimate goal of the happiness and safety of our residents. I first started there because my grandparents lived there and I've been there years after they passed. I can honestly say that working for this company has changed my life for the better! "We are in this together"

My mom lived in assisted living. The aid administered her before dinner pills at 1 o'clock in the…read moreafternoon apparently she wanted to get that task out of the way. This resulted in my mom receiving twice the recommended dosage of Tylenol within a 3 hour period. Fortunately her prescription medications were not involved in this mishap. Unfortunately this was only one of many medication mistakes that occurred during her stay.

I have known Karen Halloran for many years, and she knows much about many aspects of senior/elder…read morecare. The Current Beverly is so lucky to have her as their sales director. The Current Beverly recently has been renovated and has such scenic views along with an amazing location in the heart of Beverly. You are able to walk to many places in the area. It has a very home-like feeling and seeing some of the residents so engaged was heartwarming. A nice Assisted Living in the North Shore area.

From the owner: Experience The Current Beverly's enchanting blend of coastal living and elevated charm. This…read morehistoric coastal senior living community offers Independent, Assisted Living, and Memory Care, combined with prime comforts and the industry'Äôs best wellness services. Our intimate community is located in thriving downtown Beverly, MA, with its rich history and picturesque beaches. From stunning living space to rooftop concierge decks and local restaurants just steps away, The Current Beverly has all the convenience of downtown tucked away right off of historic Cabot Street, all within an hour of Boston. Enjoy top-tier amenities in a caring community you'Äôll be proud to call home at every stage of life.

Our family is so grateful to have Found the Herrick House as a home for our mom. She has a…read morebeautiful apartment that she's so happy in, and we know staff are there around the clock should she need them. The staff are so caring and have really taken the time to get to know our mom. She enjoys a wide variety of activities offered each day, and we were able to keep in touch with mom via FaceTime during the pandemic thanks to the staff. The house is surrounded by nature and the grounds and facilities are beautifully maintained. I read the previous review and this person must be mistaken as there are no shared rooms, only individual apartments. He or she must be thinking of another facility.

My grandmother who had sustained a devastating injury but was completely mentally intact, was…read moretreated horribly. She was physically dropped twice, the staff didn't answer the call light for 45 min (she called my aunt who called the facility to ask them to answer her bell) by then she had wet herself of course. She was in a room with a person who screamed and had dementia (grandma was mentally intact) She was at the end of the hall, and her one request was that for once she get a hot meal bc her food was cold by the time they got to her. They said no, they had to do it in order. They lost her favorite pants in the laundry ... this is from someone who has very little left in life. It's the small things.. make her happy with the small requests. She even feared retaliation if she complained. Ultimately she gave up food and water voluntarily to die. They could have done better by her. She knew what was happening. She wanted out.

The excellent staff at Brookhouse has taken wonderful care of my elderly mother. She can be…read moredifficult and they are very patient with her. She is very happy with the food and activities. The staff keeps us informed about her health and we are so happy to know that she is well cared for.

I would highly recommend Brook Home! it is such a lovely and…read moreinviting home. The staff is amazing. Judy Kane executive Director is so knowledgeable and an asset to Brookhouse Home. Laurie Fullerton Community Relations does an amazing job as well!