I have known Karen Halloran for many years, and she knows much about many aspects of senior/elder…read morecare. The Current Beverly is so lucky to have her as their sales director. The Current Beverly recently has been renovated and has such scenic views along with an amazing location in the heart of Beverly. You are able to walk to many places in the area. It has a very home-like feeling and seeing some of the residents so engaged was heartwarming. A nice Assisted Living in the North Shore area.

I have worked for Brightview Danvers for 6+ years and words can not describe how amazing they treat…read moretheir residence and staff! This is the first place I have ever worked for that truly treats everyone like family! The executive director is incredible kind and gracious. The business office manager is a truly a joy to work under. My co-workers are great team players working toward the ultimate goal of the happiness and safety of our residents. I first started there because my grandparents lived there and I've been there years after they passed. I can honestly say that working for this company has changed my life for the better! "We are in this together"

My mom lived in assisted living. The aid administered her before dinner pills at 1 o'clock in the…read moreafternoon apparently she wanted to get that task out of the way. This resulted in my mom receiving twice the recommended dosage of Tylenol within a 3 hour period. Fortunately her prescription medications were not involved in this mishap. Unfortunately this was only one of many medication mistakes that occurred during her stay.

My child's father was taken in for hospice there after being diagnosed with cancer. The staff was…read moreamazing and very caring beautiful place inside and out. I definitely would recommend this place.

A Bad Experience. We chose Care Dimensions:Kaplan House in…read moreDanvers, MA for our loved one's end-of-life care after reading and hearing positive reviews. We made a last minute decision to switch and admit during a time of crises. Unfortunately, we did not have the same experience. I am sharing this review as a warning to other families who may be making this incredibly difficult decision. Our concerns were poor communication, limited patient check-ins, and staff making assumptions rather than taking the time to understand the individual patient's needs and wishes. We often felt that a "one-size-fits-all" approach was being used rather than individualized care. We were made to feel judged.. not my words.. these were the words of an aide on duty and told to back off and let them do their job. We also felt that family input was not welcomed or adequately considered. Despite communicating our loved one's wishes to staff, those wishes were not honored in the way we expected. We did not receive a consistent daily update or helpful info. regarding her condition or prognosis, which left us feeling uninformed, helpless and lost during an extremely critical time. We also had concerns about how some nurses and LNAs interacted with us and our loved one. We received a mix of care and icy interaction. In our experience, more training appeared to be needed in compassionate communication. There was a lack of communication with patients who were still lucid and able to express themselves rather than just giving orders to the patients not taking into consideration the patient's desires or needs for comfort. Our loved one entered Kaplan House lucid and able to stand on day one. By day two, she was unable to stand. By day three, she was having hallucinations, was unable to communicate, and then passed away. We understand that end-of-life decline can happen very quickly, but the lack of communication and our concerns about whether her individual needs and wishes were being adequately addressed made an already devastating experience even harder. We also experienced what appeared to be staffing limitations. There were times when we felt there simply were not enough staff available to provide the level of attention and individualized care we expected. I realize that every family's experience may be different, and I cannot speak for anyone else. This is simply what our family experienced. My strongest advice to families considering any hospice facility is: ask questions, clearly communicate your loved one's wishes, and stay involved and insist on a daily prognosis that we did not receive. If possible, have a family member present as much as possible. Families may not realize everything that is happening when they are not there. End-of-life care is an incredibly vulnerable time. However, if you are present overnight, insist on regular staff check-ins even if you stay - especially over night. Families deserve compassionate communication, individualized care, respect for the patient's wishes, not be judged, and to feel that their concerns are genuinely heard. I sincerely hope Kaplan House takes this feedback seriously and uses it to improve communication, staffing, compassion, and individualized care for future patients and their families. We made the mistake of changing hospice agencies last minute from Lahey Health at Home to Care Dimensions. The nurse who came out from Care Dimensions to admit did not know the situation and made harmful assumptions. Her inaccurate assessment set the tone for a traumatic 3 days which continues to this day. I waited to write this review to allow the grieving process. However, the experience has left me with ongoing unsettled sadness and regret for choosing Care Dimensions. Im giving 2 stars instead of one because one of the doctors was understanding and compassionate. Unfortunately, our contact with a doctors was towards the tail end of that misfortunate journey.

My father has lived at Ashland Farm for 3 years. I live in Connecticut and other siblings are in…read morePennsylvania, Texas, and Gloucester. Once Dad moved in we had peace of mind that there was help available if he needed it, whether he was sick, or any need he had. It was a good move because we knew Dad didn't have to live alone and he could be around others. It took a while for him to get adjusted to the change in his life after leaving the family home of 55 years. Dad came to appreciate that he could get cooked meals served to him in the dining room. He likes the food and loves all the wait staff and enjoys chatting with them. My father is very friendly with anyone that works at Ashland even though he's not one to engage in the activities. He has made friends in the dining room and in the hallways. Monica, the current executive director, as well as Heather, the current sales director, have been very helpful in trying to help Dad size down as his money is being spent down. They have been very gracious and have not complained about all my father's questions, research, and the many apartment tours Heather has given him. My dad feels confident talking to the staff or the nursing team if he feels he has a need. The community is clean and well kept. They do offer rides and trips out of the building. Ashland has been very conscientious during the past 2 years with Covid-19, keeping our seniors safe. They are starting to renovate the rooms, so that's a plus. Ashland is conveniently located to 495 and 114, so it makes it easy to visit from CT, PA, and the North Shore. All in all we are happy that my father is living at Ashland Farm.

The environment at Ashland Farm is conducive to community. There are great activities with good…read moreparticipation and plenty of programs and games. They bring in musicians which is really fun. I love Yoga with Nancy - she is fantastic and the ice cream socials are great for meeting people and hearing their stories. The food is really good and Chef Darrell encourages all of us to tell him how he can make our dining experience even better. I love the scenic rides on Fridays and the trips to North Andover mall for groceries. I love going out to lunch and being taken to my Dr. appointments.

What an honor to post a review for an organisation that it's hard to say enough about. Although I…read morepost this review as an individual, I'll speak for my siblings as well. The five of us have had many discussions before and mostly after our mother chose to move into this exceptional facility. Right from the first visit mom felt as if this place could be her new home. Her coments were "homey" and "comfortable". And boy was she right. We were all pleased that she found a place where she would feel comfortable and relaxed. At 97, comfort was the best medicine for her final five years. That's right. This being the right place for her was a major reason she lived to 102. But it wasn't just the layout and character of the building, inside and out. It was the amazing staff. A staff who made her feel as though she was with family. Such an atmosphere of care and compassion. Taking care of her every need. Which made it very easy for her children to come and go. And we did. All through those final years we watched mom relax and mix with the community. She was happy and comfortable. Comfortable in her new home but just as comfortable with her new community. This facility works so well with so much individual attention, mom was able to be herself and enjoy time with the neighbors. Believe me this could not be the case in some of the other larger places she looked at. Mom's family, her kids, spent a good deal of time there and we had so many rewarding interactions with everyone of the staff members. Each with their own strength and every one of them with a cheerful approach. The five of us, along with our partners and children will be ever thankful to the wonderful staff, in every area, and the residents who treated mom like a sister. I know that each of us would highly recommend this organisation for anyone seeking indepent living arrangements for a loved one.

My very with it, 87 year old Mother moved up here from Florida, not for the weather, but to be near…read moreus in Winchester. We chose New Horizons at Choate in Woburn which is part of the Cummings Foundation. It is a non-profit facility for independent and assisted living. From the moment we walked in we knew this place was something special. It wasn't the fanciest or the biggest, but all the people were warm and welcoming. The place was "alive". My mother ended up spending 6 1/2 wonderful years at Choate. Even through the pandemic she was kept safe, fed and was visited by staff. She passed away suddenly on February 3, 2023 at age 93 1/2. The staff at Choate love working at the facility. Because of this they have amazingly real longevity. There are college students who help serve meals to earn college scholarships. There are ice cream socials and parties. The activities and games vary depending on the clientele at the moment. There is always Bingo, educational programs, music, art, movies and exercise classes. There are van trips to the local museums, sight-seeing and stores. If you have a car you may park it on-site free of charge. They have a hairdresser. They serve three amazing home cooked meals a day, and coffee, soda, wine, snacks are all included. My mother also played Bridge, joined the book club, played trivia, Scrabble, Poker and Texas hold-um. Because there are only 100 beds, the meals come out hot, and one always has a choice for meals. My mother was always impressed with the holiday meals, which often included huge cocktail shrimp, filet mignon and Limonchello cake. There is always great dessert! We share this review because we think New Horizon's at Choate is a top notch, five-star facility. Not a fancy place, but truly an environment filled with love, caring people and staff.

Couldn't be happier with the quality of care here. My mother has had some difficult issues of her…read moreown making and the staff have been incredibly flexible and helpful. I rest easier knowing that my mother is somewhere safe and that she is well cared for.

Wonderful Memory Care facility! After visiting nearly 20…read morefacilities that offered Memory Care as an adjunct, we found Artis. All residents have memory issues and they are handled professionally and with warmth by all of the staff. I HIGHLY RECOMMEND THIS FACILITY FOR ANYONE LOOKING FOR MEMORY CARE PROFESSIONALS TO TAKE CARE OF A LOVED ONE!

I spent two weeks at Atria Longmeadow between a lengthy hospital stay and home. The facility is…read morebeautiful, the grounds are lovely and well tended and the residents were friendly to a newcomer/short-timer. The food was good, prepared to order using fresh ingredients. There was no assigned seating so the meal seating arrangements shifted each day, each meal. It made it easy to find a companionable place to sit - unlike a middle school cafeteria! The activities were engaging and there were several opportunities for outings from CVS and Marketbasket to Wednesday Lunch-Bunch restaurants. A few of the volunteer activities leaders called out, leaving residents disappointed, and in most cases with no staff led alternate activity. Although Mike and Brenda did a great job pinch hitting one Thursday with a giant crossword puzzle and an extra happy hour. The aids are very focused on resident safety and are quite committed to their charges. I recommend Atria Longmeadow as a safe, pleasant place to recuperate for a short time. It's harder for me to evaluate what it would be like to be a full time resident.

They will hire employees just below enough hours to receive benefits. Many businesses ed have…read moresimilar practices. Questioned a resident first week there. "How do you like it here" " Want the truth? " "We don't" Some residents have behavioral issues possibly attributable to drinking at the bar conveniently located beside the dining area. Trash in residents rooms should be emptied on a more frequent basis. I guess it Depends.

My father moved to Fuller House just about a year ago, and he loves it. He is not the easiest…read moreperson in the world to deal with, very demanding and stubborn - these people are wonderful with him, take excellent care of him and the other residents, keep us informed, and just generally rock! Rest homes don't get a lot of credit for what they do, but I just wanted to put in a good word for a group of dedicated and hardworking folks!

My mother in law wanted to go to the Fuller House but required a higher level of care in the end…read more Our dealings with Judy were great let me say. She is a very nice person and the facility itself is very nice and homelike.Several of our family visited and were very impressed with it. The kitchen was immaculate. The location is very handy for Melrose -Stoneham residents . Stoneham itself has a very good seniors center and Judy referred us to the Veterans affairs person. We were able to get her a veterans survivors benefit that will help pay for her care.I think the FH would be a strong contender if you are seeking a home of this type.