Terrible stay…read more First, the good. The front desk staff was kind. That's it. They were unable to refund any of my stay however, and thus ineffective. Now I've seen dirtier hotels, but therein lies the problem. This hotel is sneaky dirty. The rug looks vacuumed but feels like it has a film on it. The room looks clean but it stank of body order. The door inside lock had clearly been banged off before suggesting we were in the ghetto. The sheets reek of bleach so much you'll wake up with a headache (assuming you can sleep). Speaking of smells, the chlorine smell is so strong when you enter the lobby it blows you over. Clean pools don't smell that way. Dirty pools they are trying to pretend they are clean do. Now our biggest issue was there a couple rooms on our floor occupied by a dance team of maybe 10 year olds and one "parent". "Parent" however did nothing of the sorts. Thea kids ran wild until midnight. The girls ran up and down the halls, screeching, laughing, hollering hours past quiet hour. Newsflash, I stopped here right off the highway to sleep, not party. They were slamming doors and knocking and making it impossible for anyone to sleep on that floor. When we called the front desk they told us others had called too. Eventually the noise stopped but we should have been compensated at this point. We got maybe 3 hours sleep before having to hit the road again. At this point I realized I can't stay in this chain again. Their client service model is not good enough. I'm too old to save a buck on dirty rooms in systems that don't care about their customers. Buyer beware in this one.

Worst experience I've ever had in my life had teenagers literally calling the front desk saying…read morethat me and my family were being loud all night had staff coming knocking on our door and threatening us with 250 dollar fines calling our phone all night then in the morning the front desk ladies literally stood at our doors during checkout and escorted us out with the worst attitude like wtf did we do for any of this treatment

This place is THE BOMB--meaning just awesome! Friendly,…read moresuper clean, comfortable, updated w/ great amenities & a hop & a skip off of the hwy...& situated on beautiful Lake Erie in the middle of wine country. We found it searching for dog friendly properties & are grateful for the affordability as well. We will be back here...can't recommend it enough ‼

Awesome place! We stayed in the 3 bedroom cottage! Very clean, comfortable bed, and well stocked…read more The owners are great and will assist with any needs. This is our second time staying here. Last time was a room. We will definitely be back. Thank you

Such a cute place to stay, owner could not have been nicer, and a great location, close to wineries…read moreand town. Grounds are just beautiful!! Would highly recommend!

We spent two nights in one of the motel rooms. Room was clean comfortable and had everything we…read moreneeded. Air-conditioning refrigerator coffee pot TV. Beautiful setting, nice view of the lake with stairway down to the little private beach. The owner and staff could have not possibly been any nicer. The pool was spotless as were the surroundings. And pool was perfect temperature. Price is a little high but again everything was clean and comfortable and people were so nice. One thing that bothered us, and it is absolutely not the owners fault, is that people drive in off the street and sit in the chairs watching the sunset. We pulled in around 9 o'clock and there were 20 people there, after the sun went down at least 10 got into vehicles and drove away. I'm sure that we will be back to spend another weekend here

My new husband and I came here for our honeymoon. We absolutely loved our room and the homemade…read morebreakfast every morning. The owners were very sweet and decorated everything beautifully. We stayed in the Foote suite, which was decorated in very soft yellow curtains and comforter. It also included two small chandeliers with adjustable lighting. The bathroom looked completely renovated with comfortable tiling and a nice big shower. We also purchased the lunch package which included two sandwiches, a choice of side, water bottles and cookie! It also included everything you need for the beach; towels, chairs, umbrella, blankets and books! We loved our lunch and looking for sea glass. We would recommend this place to anyone looking for a quiet get away, or anniversary celebration!

We absolutely adored this bed & breakfast! Lesley and Rodger are both wonderful hosts and made us…read morefeel so welcome! We arrived right at 3 for our check in and received a warm welcome from Lesley complete with a review of the property and tour of the space. Very helpful to know where everything is right away! Plus - a welcome cocktail and sweet bread was waiting for us! Delicious! The room: we stayed in La Due, which had an amazingly comfortable king bed, ceiling fan, and tub/shower combo. No detail goes unnoticed in the room, the towels are soft and match the floor rugs beautifully. Robes are available for guests and plenty of outlet space for charging is around the room. A note to visitors: the shared refrigerator for guests is only a mini-fridge, so there isn't much storage space. We'd suggest planning ahead and bringing a cooler for any larger items you wanted to store - or calling ahead to see about options. When we wanted to chill champagne, Lesley was wonderful to assist us with an ice bucket and two glasses! I highly recommend a trip here - friendly, relaxing, and so comfortable!

I went to this hotel as part of a group tour. Although the hotel looks great, looks can be…read moredeceiving. The bed was not that comfortable; shower was not that great. Did wake up calls-3 times-came through as saying it was done. Never got a wake up call. So, on the 4th day, I mentioned this to desk clerk and was advised it does not always work-if you know that something does not work--why don't you fix it? Our welcoming meal food was lukewarm, waiter forgot sodas, and made zero accommodation regarding dessert-i am allergic to dairy products and waiter made zero effort to see if there was an alternative offering. Breakfast buffet was limited-potatoes over salted, and nothing to write home about. Staff is friendly.

Very nice Hotel on the waterfront, appears to be new. Well designed and maintained both in and…read moreoutside. We had a lake facing room with a large covered balcony. Hotel had a large fitness room and both indoor and outdoor pools and hot tubs. We had a very good meal at the onsite restaurant of grilled chicken with an asparagus mushroom sauce along with a large salad. Staff was very friendly and accommodating.

Call offs are hard on front facing staff…read more Using points for 3 nights and only paying taxes and parking ... bonus. The digital key card made it easy to get in/out of the open (uncovered) parking lot. It also provided another layer of security to access our floor and room. I was also able to share it easily with my travel buddy. Plenty of towels. Two people staying 3 nights generated more trash than the 2 tiny garbage cans could handle. Water pressure was weak but cool concept of nossle on 1 side of shower/tub and shower head on the other wall. It warded off shocking hot or cold experiences. Breakfast was included. Many families took advantage of onsite breakfast before heading out for the day. Up to the 8th floor to Oliver's and out back to the putt putt green and Observation Tower. Across the street from UPMC Hamot.

Been here many times thanks to Oliver's Rooftop. Decided to stay here so that I could have a drink…read moreat Oliver's and not have to worry about driving. Fantastic view from three windows in my room. Wonderful shower with sliding glass doors and the door to the bathroom was even a sliding barn door. The only drawback was the rain/wind whipping by thanks to this being on Lake Erie. Also, tons of construction nearby (though quiet) due to a roundabout being created

when we arrived I spoke to the clerk/owner at the desk regarding a family emergency and could we…read morecancel our second night. he said it had to be through booking.com. booking.com sent a request to the inn asking to let us out if our second nice without fee/penalty. the inn refused. as soon as we arrived we realized the inn was run down. the price was outrageous for this Inn. very disappointed.

I was delighted to find this hotel as an alternative to the big chains and found it to be perfectly…read moreadequate. My trip was short notice and only for one night which was easily arranged. The owners were all very nice and I had no issues during my stay. Conveniently located a few minutes from US 90, I felt comfortable there and would stay again.

Fantastic, very friendly, clean spacious rooms. Front desk staff was accommodating and helpful.read more

The place was very clean, and the staff very friendly. Yes, it looks like your standard 1970's…read moremotel, but it's easy to get to and clean enough to get you through the night. The no-frills styling is the reason I deducted a star. My overall experience was great. I accidentally left my luggage in the room and didn't realize it until I was 3 hours away. The owner was nice enough to call me, ship it home for only $20, and it arrived today with everything still inside (and I had some expensive electronics in there). While this might look like a typical run-down motel on the outside, don't judge a book by its cover. It's clean, cheap, and the staff doesn't get any nicer or more honest than this.

Heather took us into her beautiful B&B short notice. What a beautiful place! Her front porch was…read morejust what we needed after a long drive. She was incredibly helpful and personable. Gave great dining ideas and her homemade breakfast was delicious. Our bedroom was very comfortable...great nights sleep! I highly recommend the Candlelight Inn!

Comfortable bed. Private bathroom with large shower, no tub. The porch is nice to sit on and watch…read moreall three cars go by. The hardwood floors are beautiful. Heather makes a great breakfast. Eggs, bacon, home fries, toast and OJ. That's after the yogurt, granola, bananas strawberries and blueberries. Price was much better than a hotel in Warren. My first B&B experience and I'm glad it was at the Candlelight Inn.

Update: I booked a room that offered extra points for a nominal fee. I never received my extra…read morepoints. Here we are 3 weeks later and I am still having to argue with this hotel and corporate Marriott about getting the points I PAID for. Their customer service is horrible and because of this I would never stay here again. Don't offer bonus points for a fee if you aren't going to honor it! This was my first time staying at this hotel and I really liked it. The staff were very friendly during checkin and checkout. I was able to use mobile checkin which was nice. The room was nicely updated and the bed was the shining star! So comfortable! The pillows were good too, but I brought my own as well. The room was clean and had a pretty view of the marina! The bathroom was nice, but very small. It was a bit awkward trying to get in and out of the shower without getting water everywhere since it was open on the end and the sides. Also there was only enough space for 1 person to get ready or have stuff on the counter. Refrigerator in the room was nice, but disappointed there was no microwave. I had access to the club lounge which was very meh compared to Hilton lounges. It was nice to have free breakfast and there were decent options. The afternoon snacks were a nice touch although they were limited and did not fit my dietary restrictions (gluten free). Coffee was Starbucks so that was nice. The gym was large and has a very pretty view overlooking the lake! On site restaurant/ bar was decent. Again very limited gluten free options. But the salmon was good.

We stopped here for a 1 night getaway. I did not get…read morepictures of the room (oopsie). But, staff was friendly. The room was a nice size with a nicely done bathroom. Plenty of lighting and charging ports/ outlets. Overall, the bed was comfortable but the pillows were too soft for me. We felt the lounge or club room was too small. They did not refill the drinks throughout the day. Also, the coffee in the lounge was not good. I did enjoy the charcuterie options though. We would definitely stay again