Honest and excellent service. Top tier customer service that I wish was more present in today's world. Clearly cares about customers and isn't simply trying to get money out of you. Left the store with knowledge to repair my shoes that would've otherwise costed me triple the price to buy new. read more

Very hard to find this level of quality workmanship nowadays. Greg does impeccable work and truly brings shoes back to life, almost like the day you first bought them. He's worked on high-end shoes for both my wife and me, and the results have always been outstanding. I wouldn't go anywhere else. read more

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Greg does quality work. We were so impressed and happy to find a cobbler after moving to Boston. I highly recommend.

I brought in my red bottoms and couldn't be happier. He added new soles, fixed the toe and did it all early so I could bring them on travel. He's professional, kind, reliable and so very skilled. Highly recommend. read more

Professional. Great service. Wonderful people. You won't find a better cobbler repair in Boston.

Professional, friendly, and knowledgeable. Nice to find a great cobbler in Boston. I asked about other shoes I wasn't sure could be fixed and he had helpful suggestions for things for me to do at home before I spent extra cash - which was very kind. I'll definitely be back for other shoe repairs. read more

Greg put new Birkenstock bottoms on my pair of 5yr old Birkenstocks. He had the exact Birkenstock rubber that they use! He also cleaned the shoes and treated the leather. He was very nice and took the time to give great customer service. The shoes look great. A little higher price than another place I've used but it's worth it. I will return here when I need something. read more

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I went to Colonial Shoe Repair for my COURT CLASSIC SL/06 EMBROIDERED SNEAKERS IN CANVAS for stretching out because it was unwearable. I'm always have blister when wearing. Then I found this place, Greg was very awesome and negotiable. He does an awesome job on my shoes. He gave it a new life. I can be able to wear it now without worrying about blistering and feet hurting. Plus, they not only do stretching, they also do cleaning, protection sole, all kinds of works that you need to get done with your shoes. read more

Colonial Shoe Repair - Shoe Repair Near Me - Boston, Massachusetts

Greg is wonderful! He is knowledgeable, kind, and generous to share his time and tips on how to help me find the best ways to restore my vintage Coach bags. I look forward to being back here for any of my shoes repairs with Greg's help and care. read more

One of the few shoe repair and shine businesses left in Boston's Financial District. Survival of the fittest. Excellent and friendly service and a well-stocked inventory. There's no business like shoe business. read more

This is probably a high quality shop so high quality that I could not afford to pay $45 per pair for 1 inch of heel rubber for any of my sandals. My shoes are old but I like to try and keep them in good repair. I was not willing to pay that much. read more

Greg is the best cobbler in Boston. I've brought Louboutins and other high end shoes to Greg to fix and each time I'm blown away with his amazing craftsmanship. On top of his work, he's so nice, honest, and takes the time to explain to you what your options are. Wouldn't trust anyone else with my shoes! read more

Colonial Shoe Repair - My Louboutins look like new! - Shoe Repair Near Me - Boston, Massachusetts

Nice guy. Very knowledgeable. Far better economics and ecology to fix a nice pair of shoes here than buy new ones.

Just picked up my shoes from Greg and could not be happier! He brought new life to my Ferragamo pumps. He walked me through his work which included buffing with natural materials, heel/sole repair with Vibram materials. For $40, this is money well spent. We also talked in depth about Louboutin and heel tab repairs. He is knowledgable about the different materials for different heel parts and I feel comfortable leaving my high end shoes in his care. Will definitely come back to him for future shoe repairs. read more

I live around the corner and needed to get my new shoes stretched a lil. Greg was awesome and described every detail about the process. My Yeezy's fit perfectly now give this man your shoes!!! read more

Greg exceeded my expectations with the shoes I brought in to have repaired. I could not recommend him more. Very knowledgeable and passionate about his craft. read more

Had such a positive experience with Greg. I had a pair of leather shoes that were starting to get dry/textured as well as a pair of patent leather shoes that were constantly scuffing (and I had no clue how to get the scuffs off). I didn't end up needing any paid services but Greg still took the time to give me great advice and give recommendations for two products to keep the shoes in good condition. read more

After two years of wear, the heels of my black L.L. Bean booties completely fell off. Greg replaced the them with a stronger, sturdier material and they are literally better than new. He also cleaned and waterproofed the uppers. He was very kind and personable. $60. Will be back. read more

Colonial Shoe Repair - Replaced heels - Shoe Repair Near Me - Boston, Massachusetts

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Greg was totally honest with me about some leather boots that had a heel broken beyond repair. I have since brought him Gucci loafers and slides and he has made both look brand new! So glad to have him in the financial district neighborhood - very convenient to go on my lunch break. read more

Greg is amazing. I had a 50 year old baseball glove that needed restitching. Well, it need more than that, but it's why I took the glove in to Colonial Shoe Repair. Greg did a great job on the new cowhide restitching, and he also shared his expertise on what else I should do to take care of the glove. He has a terrific leather balm product called Saphir that comes from France and is difficult to get here. Look at the before and after photos to see the results. This is a 50 year old baseball glove! (I continue applying the lotion and the glove continues to get better) read more

Colonial Shoe Repair - Shoe Repair Near Me - Boston, Massachusetts

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I have to post again...this spot is truly one of a kind! Greg is very knowledgable and super helpful. He will make your shoes BETTER than new. read more

Greg is a friendly guy and does a great job. Took in my boots to get resoled + conditioned and they look brand new. A quality job that will last me years. I recommend taking your footwear to Greg and he will point you in the right direction. read more

Colonial Shoe Repair - New sole - Shoe Repair Near Me - Boston, Massachusetts

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I have never written a review for any service before, but am making the exception for Greg at Colonial. I gave him 4 pairs of boots, that he magically transformed to look like new. One pair in particular is over 20 years old, and with his artisans touch, made it appear as if they had been lightly worn. Amazing work and craftsmanship that is hard to find in Boston, let alone anywhere in my opinion. Greg also takes the time to take you through the process so you are both on the same page and aligned on expectations. He may be a bit more expensive, but if you want high quality work, he is beyond worth it! read more

I've been to this cobbler twice now - first for my own shoes, and the second for my partners' - and I have been nothing but impressed. Every time, Greg has talked me through what he would do with the shoes, and provided the absolute best work possible. He has also helped with providing advice on how to better protect our shoes, especially with Boston's weather. I will continue coming here and recommending it to others. Thank you! read more

Crappy service. Cash only. It would be nice if they stick to their hours of operation. Past few times I stop by to pick up my shoes they either close early or have a stupid post it up saying opening later. What kind of business is this. Sadly I can't rate the shoe repair since they are holding them hostage. Update: Finally got my shoes back. For 90 bucks to clean and fix my red bottoms I would expect better. There were stains on the shoes he missed. I would give them another chance if they could stick to the hours they advertise. read more

I had outsoles put on my loafers and Greg took his time to explain everything including cost, time and suggested which material he thought was best. Although it is a little pricy, you're paying for his quality and experience. The results were amazing and you can tell Greg is very detailed and dedicated to his work. read more

Colonial Shoe Repair saved me! I was in town for business when the sole of my dress shoe came off. A friend/client who frequents Colonial for repairs of her heels recommended we stop in on the way to dinner so I could stop walking around in the cold rain like I had a club foot. Colonial fixed the shoe in less than 5 (maybe 3) minutes and was super-reasonable on price. For quality and convenience at a fair price, you won't beat Colonial Shoe Repair! Mike B. New York, NY 11/22/19 read more

So by now you've noticed the reviews for this place is pretty good. I'll give Colonial that; they do good work in restoring your shoes/boots. I've been here twice and shrugged it off the first time because of the outcome of the work done. The second time it was just blatant. Over $90 in and I didn't get the same customer service as everyone else here, I wonder why? :) There is also one other thing you'll notice when you scan the photos for everyone who has left a great review. I'll let you ponder that. Meanwhile, I'll go to the other dozens of shoe repair shops in the area that serve everyone. Believe me, we deal with it everyday. We don't ask for anything special. Its not difficult, We just ask for respect. read more

I've never been to a cobbler before and was reading around online for reviews. A lot of places had reviews saying they've been ripped off, the quality of the repair was bad, things were damaged, and the cobblers were mean or rude. Greg is amazing. Enough said. I went into Colonial Shoe Repair last week with a leather bag I got in Morocco last month. The strap was starting to rip and I was scared I'd end up ruining the bag. I brought it into the shop and Greg was so kind and helpful. He even replaced the laces on my boots. I gave him the bag for a week and I returned today and I didn't even recognize the bag! (That's a good thing!) Not only was the strap fixed, but the bag looked clean and shiny. He charged a very fair price, I did not feel like I got ripped off at all. The quality of the repair was outstanding and I would recommend this place for anyone. read more

I had a very nice belt that needed to be shortened. I figured he just cut the end off and put some new holes, but in order to preserve the integrity of the belt he shortened it from the bucket side. 1) Honest; 2) Fair priced; 3) Quality work done on site read more

The owner of this place, Greg, is very knowledgeable about shoes and has a lot of experience. He provides his honest opinion about the work that is necessary to fix a pair of shoes. I came in two weeks ago to have the heels replaced on two pairs of shoes. Greg also recommended a sole repair for one pair, so I went along with it. Greg did a phenomenal job. It was not cheap, but worth it as you are paying for the highest quality replacements. I've heard too many horror stories about damaged shoes coming out of a repair shop. It's not worth it. Pay a little more for Greg, and you (and your feet) will leave happy. read more

I had been looking for a shoe repair place in Boston for some time and went to Colonial based on the Yelp reviews. I was NOT disappointed. Greg walked me through everything with the wingtips I needed repaired. He replaced the leather soles and new heels, and did a fantastic job. The shoes look gorgeous. He also advised me on how to keep the leather clean and what product to use to keep the shoes looking their best. Greg was fantastic and made me very confident in my purchase- it was well worth every penny. I highly recommend Colonial! I'll be taking all of my shoes and leather goods that need repairing. read more

I got a pair of Red Wings resoled here. Greg was fantastic. He worked with me to get me exactly what I wanted. He turned my beat up 3 year old Red Wings into a brand new pair of shoes. Perfect! read more

I live on a tropical island where I usually go barefoot or wear sandals. But every once in a while I need to wear shoes on the mainland. But, my little island does not have a cobbler! So, when my loafers (bought in Venice in 2001) needed new soles and heels just as they were getting really comfortable, I didn't know what to do. Then a business trip to Boston came up and I took the shoes along, and on the walk from South Station to Beacon Hill, I dropped in to Colonial Shoe Repair (based on previous Yelp! comment). . . best decision in a long time. Greg not only re-soled and re-heeled the shoes but also detected a place where they were coming apart which would have ruined them in short order (I had seen it but not knowing shoes did not pay attention). When he found the additional repair need, he called me to explain and get an OK. In 2 days, as promised, I am back in my shoes which are now good for many more years, all at a reasonable price with good workmanship and a great attitude. Thanks!!!! read more

I had a pair of Ted Baker dress shoes that I was ready to throw out. They had some deep scuffs and the winter salt had really taken a toll on them. Colonial shoe, threw a new pair of leather soles on them, buffed out the scuffs, and repaired some of the leather damage. They weren't 100% back to normal, but were made into a respectable, wearable pair of shoes again. read more

I've brought two, soon to be three, pairs of men's Louboutin shoes to have the Casali mirror soles put on, and to be water-proofed. Greg did an outstanding job on them and I'll continue to trek into Boston for all my shoe needs. Greg is also one of the nicest business owners that you'll come across; pleasant, provides sound advice, and just an all-around quality guy. Don't bring your high-end, or any for that matter, shoes anywhere else except here. read more

This gentleman is an artist, and he knows his craft. I took a leather jacket that I gambled on purchasing in a thrift store in NYC (Brooks Brothers) for 15 bucks with an enormous tear to Greg's shop a few weeks ago. When I went in to meet him, we ended up talking for about an hour about the lack of appreciation for authentic hands-on work, and he looked at the jacket, and took on the challenge. I knew it was in good hands from the moment I left the store, to the day I picked it up. When I saw the work he did, I could not believe it... I could barely see where the tear was, and believe me, it was a tear! While I stood at the counter he placed a pair of freshly polished military shoes down on the far side of the counter. During the entire time he helped me with my jacket I could barely keep my eyes off of these polished leather shoes... They were so clean, and so shiny that they could have been in a Jeff Koons Exhibition, almost irresistible not to touch. When I asked, he explained that if you are in the military, they expect your shoes to be precisely spotless and clean. Looking at the shoes, I felt lucky for the owner, for what a great job Greg did, and his sincerity shined through his work. I really believe in Greg's work, and his craftsmanship. I will refer him to any of my immediate friends, family, or Yelp folk: 100%. read more

I've dropped off more shoes than I can count over the years, to Greg. Because of him, I've had some great footwear for much longer than normal. I'd rather spend $50 repairing a great pair of shoes, than have to spend $150 on new ones that I have to break in. I'm the jeans & 100+ t shirts girl. I wear it until it falls apart, and thanks to Greg, my footwear outlasts my wardrobe. read more

Clearly explained possible solutions for a tight pair of boots and prevented any future damage through his knowledge. I recommend. Now accepts both cash (atm on site) and Venmo. read more

I am debating between four and five stars, and went with four... Consider this a 4.5 stars. The work is good. I had a pair of boots I got used a pair of protective rubber soles. Came out very good but I thought it was a tiny bit too expensive. Maybe it's the location, which I guess I pay for convenience. But the guy there did explain that it was because the boots original leather soles were worn down a bit and he needed to build something on the tip. He definitely took his time to make sure you understand why he was going to do certain things for a certain amount, and gave me options and time to think over. No complaints. I probably would give it five stars if it were less expensive. Maybe I just need to get used to owning finer things. read more