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    Dark Star Hardwood

    4.0 (8 reviews)
    Closed 8:00 am - 6:00 pm

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    Services - Dark Star Hardwood

    Floor refinishing

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    We are remodeling our main level and needed someone to add new hardwood in areas of the main level as well as refinish other areas to match the new wood. Even after getting many other quotes from other companies, we went with Dark Star Hardwood because our contractor had worked with him in the past and we thought that would make communication easier between our contractor and flooring. Dark Star had the wood delivered to our house about 3-4 weeks ago and it has been sitting in the garage. About two weeks ago we started trying to figure out when the wood was going to get moved inside and when the install would be. Our calls went unanswered and voicemails and texts were not returned. After finally getting ahold of him, we were told Russ would be there last Sunday to move the wood inside. He never did and never contacted us that something had come up. We spent Monday-Wednesday trying to get ahold of him. Wednesday night he finally returned our calls. After apologizing he said he would go to the house that night and move the wood inside and sent us a picture of the wood sitting inside as well as the moisture measurements he was going to take. Again, this never happened. Thursday and Friday were again spent calling, leaving voicemails, and sending texts. He finally called Friday afternoon. We explained, again, how frustrated we were and that this was holding up our entire project and ability to move back into our house. I told him that we can be understanding and reasonable if he can at least communicate when things comes up and what his plan is. He said he could come the next day, Saturday to move the wood inside and take his measurements. I told him to name the time and I would meet him there. He said he could be there by 1:00. I asked if he gave his word he would show up this time and he said yes. I asked him to text when he was on his way. Saturday came and went. I was at my house from 1:00-4:00 and never had a call or text from Russ. My husband ended up carrying 43 bundles of wood inside by himself. At this point I just want to job done so it doesn't delay my project further but will be finding someone else to complete it. I would not suggest signing anything with this company or paying any money beforehand.

    Gray stained floor

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    Wagner Floors

    Wagner Floors

    (33 reviews)

    The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

    I would not recommend this company…read more I chose them because the scope I discussed with the account manager included replacing my flooring and installing a new vanity I had already purchased. I verbally confirmed that scope with the account manager and paid an invoice that included a line item for that portion of the work. Despite that, the installer arrived without all of the necessary materials and informed me he was not comfortable installing the vanity. To be clear, I have no issue with the installer declining work he wasn't comfortable performing. What I do have an issue with is being told afterward that vanity installation was never included, despite it being discussed with the account manager and being a major reason I selected this company over other bids. The installer himself encouraged me to request a refund for that portion of the project, but the company only provided a partial refund ($180). As a result, I am left with an unfinished project, a sink currently being held up by a 2x4, and the need to hire a second contractor to complete the work. What should have been a straightforward bathroom update has turned into a major headache. By the time the project is finally finished, I will have spent significantly more than the original quote, despite choosing this company because I believed they would handle the full scope of work from start to finish.

    ProWorks Flooring

    ProWorks Flooring

    (53 reviews)

    As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

    Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

    Colorado Concrete Restoration - Patio epoxy Marble Flake

    Colorado Concrete Restoration

    (4 reviews)

    We hired Colorado Concrete Restoration to epoxy our old garage floor. There were several large…read morecracks on the garage floor that needed repair and sealing. Brandon and his team were AWESOME. From the beginning, Brandon made this process easy. He provided an accurate estimate (both price and timeline were perfectly accurate) and was quick to respond to questions. He was prompt, a good communicator, and the results are amazing! The garage floor never looked so good. We are pleased with the results. We highly recommend Colorado Concrete Restoration for your next home improvement project.

    If you have need or desire to have your garage floors sealed, here's my recent experience: Searched…read morefor a contractor to seal my 3 garage floors via advertising, internet, Yelp, etc. Spent many hours selecting companies, of which I asked 7 to provide quotes. Of those 7, I selected Colorado Concrete Restoration https://coloradoconcreterestoration.com/ 303-222-0061. Reasons: they provided superb advice, used excellent quality materials that were above all except one other company, their price was within $250 of 5 of the 7, was less priced than 2 of those reviewed, easy to work with/schedule, great guarantee. Bottom line: Incredible Result! The floors look so good it feels like we've added 3 new living areas to our house. Our recommendation: include them in your requests for quotes, or simply save time and go with them as a result of this review!

    Dark Star Hardwood - flooring - Updated August 2026

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