I am a car transporter. I informed Watchdog Automotive several times in advance of my exact arrival…read moretime. Nevertheless, the client was 15 minutes late. After that, I had to wait nearly an hour to receive payment, and what should have been a simple 10-minute handoff turned into a prolonged session of baseless accusations, insults, and aggression. My service was fully professional, and there were no issues on my part. After this experience, I have blacklisted this broker and strongly do not recommend Watchdog Automotive to anyone.

I can't say enough good things about Michael, Liz, and Eric at Watchdog Automotive! I had never…read moreused a broker before and didn't know what to expect. They found the car I was looking for at the right price and patiently helped me work through the federal ev rebate and the Colorado VXC. They were very professional and always had my best interests in mind. I trust them and will never buy from a dealer again! What a great experience!

Have just a first car from here for my daughter and I could not be more pleased by the whole…read moreexperience. Mechanically sound used cars at reasonable prices and the sales people could not be more accommodating or helpful. We test drove a car one day, took it to a local mechanic to be checked another day, had the tires changed out for better ones at no cost, and throughout not a hint of high pressure sales technique. I highly recommend Cutting Edge Automotive to anyone looking for an honest and reliable used car dealer.

I Arrived on the lot 10 minutes before the sales office opened. Salesman Diego arrived…read moreapproximately 5 minutes later and told me he needed to eat breakfast and check his emails before he assisted me with a car. If the service is that bad before you buy a car, I can't imagine how bad it is after you buy a car. I won't be going back!!

We are satisfied with both the cost and quality of service. Much better than the local Honda…read moredealership.

Some of the worst mechanics I've ever taken my car to. On multiple occasions I've brought my car…read morein, only for them to ignore the issue completely and still charge me. If I could give 0 stars I would. Don't bring your car here.

Had my 2015 Cadillac CTS in for 65,000 mile major fluid flush; oil, coolant, transmission, brake…read moresystem, and rear differential. Bryan Durfee was my Service Advisor. The Dallenbach team did a fantastic job! They arranged for transportation home, and pick up when the service was completed to retrieve my car. The bill came in below the estimate provided. And they couldn't have been more professional. I highly recommend the Dallenbach service team for you Cadillac/GMC service needs. Bryan L.

I normally don't leave a negative review, but my experience with the service department (Abel S…read more and Ryan H.) at this dealership has been frustrating enough that I feel other customers deserve to know. We brought in our vehicle for a vibration issue that has been ongoing for months. The dealership kept the vehicle for several days on multiple occasions. Supposedly, they ran diagnostics and involved GM TAC but since they couldn't find the issue, they chalked it up to a "normal characteristic of my 2024 Escalade. Our concern was not taken seriously, and they kept referring to it as a noise when we repeatedly told them it was a vibration we were feeling not hearing. It genuinely feels like the moment they couldn't find the cause, they stopped trying and fed us with contradictory statements. For a luxury brand dealership, this level of service, transparency and accountability is far below expectations. STEER CLEAR!

We just bought a new car from Markley today- overall we had a fantastic experience. Luke managed…read moreour sale and was honest and easy to work with. Jean Paul was our financing guy and took his time explaining things to us in a way that was very reassuring and again, felt honest. One note- they gave us a very VERY low offer on our trade-in. We turned it down and got quite literally triple what they offered us from CarMax the same day. I would absolutely buy another car from them again. (Hopefully we won't have to for a long long time, because that took ALL DAY.)

I just showed up right before. I was leaving town with a issue with my skid plate that happened at…read moreScott's Auto automotive in Loveland... I called the parts department and they were very honest with me about how much parts cost and that I was getting taken advantage of, so I got the work done here today and less than one hour. Great prices and very nice people to work with! The only reason I didn't get an oil change at Honda* last time was because my five-year warranty just ended, but I will continue to go to them for OEM parts. It was less than a quarter of the price the other place quoted me..

Greg is a rockstar! He found me exactly what I was looking for! Thanks man!!!…read more Thank goodness

Scott A. What can I say, I have bought many new and used cars over the past 30 years and I always…read moredid it on my own. I never really felt the dealer was in my court and with used vehicles were never sure on the quality of the car or truck. I really never felt like a dealer or team were with me and had my side during the buying experience. Well that all changed when I was burned out looking for the perfect truck this fall. Greg and Kelby came recommended and I thought I would try letting them find a clean truck to my specifications. Wow did they deliver... The truck of my dreams... ar a reasonable price with immaculate quality. It was so easy to review their recommendations on my phone and work the deal. They took care of detailing and mechanical Inspections as well as great financing options... I will never ever do it alone again.... I cannot recommend them enough.... Have Kelby and Greg help you on your next automotive gem...

Gave them a call needing help finding parts and Josh was very helpful. I got a lot of information…read morefor what I needed

DO NOT GO HERE FOR YOUR OWN SANITY. This place is dishonest…read moreand will waste your time and money. Don't expect the timeframes they give you to be accurate at all. Also we were told one day the repair on my wife's Audi would be free and the next day was told it would be 550$ to replace the part she needed. They have no problem lying to you while taking your money. We now drive to Denver or Boulder Audi because this place is so bad.

I've had a lot of problems with the service department at this dealership over the years. Off the…read moretop of my head, scratching the paint on my pristine 1997 Viper and cancelling the lifetime warranty on my 2012 Durango without even explaining what was happening or why - literally just handing me a check - are examples. But I never wrote a review, I just tried to work it out directly. Currently, I've exhausted "working it out directly" the problem of a factory defect in my $75,388.42 Durango. Apparently neither the 3 year/36000 mile factory warranty, nor the $6986 extended warranty will cover it. Their claim is that I put cracks on the inside of the taillight and warped it (see photos). "Wear and tear" they say. Yeah, right - it would take an almost magical impact to warp the taillight plastic and fracture the inside without so much as a scratch on any of the surrounding paint. I have tried to work this all the way from the service desk people to the general manager Nick Weir. Do you want to buy a vehicle from dealer where they won't fix legitimate factory defects, and even when they do, it takes a fight just to get them to do the right thing?

I have completed three transactions with Fort Collins Dodge Jeep Ram, which makes this experience…read moreeven more disappointing. This is regarding a 21' Ram 1500 that was purchased new. I bought an extended warranty 3 years ago through this dealership. The truck misfired and had an exhaust leak. I had my truck towed in on March 3rd, 2026 and was told the repair was not major and should be completed within about a week. I made it clear I rely on my vehicle for business and needed to stay mobile but was assured it wouldn't be long, so I got a rental through Hertz. I still have the rental (3/24) Communication has been extremely poor. I can never get a straight answer. I have sent over 35 emails and had to call more than 20 times just to get updates. I also had to ask over five times just to receive an itemized breakdown of the repairs. After finally reviewing the estimate, I noticed what appears to be overlapping labor charges for tear-down and diagnostic work on top of the main repair, which raised additional concerns. My guess is they are not compensated through warranty, so they created enough charges so I will need to come out of pocket to cover their labor. The final estimate came in at nearly $7,000, while the warranty only covered $3,500. The warranty covers rental costs but was maxed out, so the rental will be out of pocket. The warranty company later offered an additional $1,000 and only $400 toward the rental, which still leaves a significant out-of-pocket cost. The salesman had told me there would be no out of pocket costs other than a deductible. I was only provided a partial warranty document at the time of sale, and the dealership later confirmed they also only had the declaration page on file as well and not the full contract. "Since only the first page was saved in the deal, I logged into the Alpha warranty site to download a copy. I re-scanned the copy now and replaced the declaration page with the originally signed document" I was also told the salesperson involved is no longer with the company due to issues with contracts. Instead of acknowledging that the salesman made a mistake, I was instead told "It was just you and him in the room, so it's hearsay" The GM took no responsibility or accountability for his former employee. To say I am upset would be a complete understatement! 21 days without a vehicle and from what I've been told there's still no completion date in sight?! What is going on here? Poor communication, constant excuses and unethical practices. This place is a money pit. I would avoid it at all cost!

Katrina was super helpful! Thank you guys so much for all of your help and trying to get me the…read morebest deal on my auto loan! I will definitely recommend.

Do not buy from these people , they sold me a $17,000 truck with cracked heads and did everything…read morethey could under the sun to hide it . 4 months later my engine cesed up because of all the headgasket sealer they put in the radiator. They don't care about you or the vehicle your considering on getting from them . Trust me on this they will rip you off with a smile !!!!

A $9,500 Car with $9,000 in Repairs and Still Broken - Avoid This Dealership…read more I bought a 2013 Subaru Outback from Deffenbaugh Subaru for $9,500, and it immediately became a massive financial nightmare. While I understood the vehicle was sold "as-is," the fact that I had to sink $9,000 in repairs almost immediately proves they do not perform honest inspections. I essentially paid double the value of the car, and it is still a lemon. Here is the breakdown of what happened right after purchase: The "AT Oil Temp" Nightmare ($2,500 and no closer to resolved) The very next day, while driving from Colorado to Nebraska, the "AT Oil Temp" light flashed on. I spent $2,500 at a shop trying to fix the transmission issue (replaced valve body and temp sensor), and the fix did absolutely nothing. The light still comes on to this day. Failed AC System ($4,500): Shortly after getting the car, the entire air conditioning system completely failed. Fixing it required a staggering $4,500 out of my own pocket. Compressor pulley and coil fix. Front Brakes, Rotors, & Bearings ($2,000): I had to completely replace the full front wheel bearings, front brakes, and front rotors pretty shortly after I bought it. I had specifically asked them to check the brakes before I bought it, and they generically said they were good. To make matters worse, the car now constantly squeaks just driving down the road, leaving me wondering what will break next. The dealership's customer service was just as broken as the car. When I called immediately after buying the vehicle for that transmission issue (as it happened the day after), the staff gave me the "as-is" bullshit response. On my second call, I finally got a manager who was actually nice about the transmission issue. However, on my next call, I couldn't get back in touch with him, and the rest of the staff completely went right back to their unhelpful BS. Deffenbaugh Subaru showed zero integrity once they had my money. Save your wallet and your sanity--go somewhere else. I will not be going here again.

I called a few days ago and made an appointment for the 30K for my 2022 Outback. I had made a list…read moreof the tasks I wanted done and read them to the Dellenbach service rep. When I arrive, I have to wait as there is only one service rep and he is on the phone. When it is my turn and I introduce myself, mention my appointment, and read off the list, he tells me that they can't do the tasks because they scheduled me for an oil change (which was not on my list). I showed him the list, identified the service rep by name, and he told me that they couldn't perform those tasks today. Needless to say, I found them to be unprofessional.