Have just a first car from here for my daughter and I could not be more pleased by the whole…read moreexperience. Mechanically sound used cars at reasonable prices and the sales people could not be more accommodating or helpful. We test drove a car one day, took it to a local mechanic to be checked another day, had the tires changed out for better ones at no cost, and throughout not a hint of high pressure sales technique. I highly recommend Cutting Edge Automotive to anyone looking for an honest and reliable used car dealer.

I Arrived on the lot 10 minutes before the sales office opened. Salesman Diego arrived…read moreapproximately 5 minutes later and told me he needed to eat breakfast and check his emails before he assisted me with a car. If the service is that bad before you buy a car, I can't imagine how bad it is after you buy a car. I won't be going back!!

Justin and his team had an incredibly hard task programming a key for our 26 year old Lexus. He…read morerefused to give up and eventually got 5 techs involved (one at each door and one to start the programming) to coordinate the steps within the 1.3 second time limit of this very old protocol. I think he was happier than I was that they succeeded. Well done!!

They are ethier grossly incompetent or they are malicious at this service department. Never have I…read morebeen so blatantly lied to multiple times, or had a simple test any mechanic can proform get so much push back, Or be preformed so unthroughly. Yes your vehicle is struggling under load, we wont test it underload,Only idle. Computer says everything is good, no issue get out of here and pay for incompetent diagnostics. Nosie is clearly coming from this part even when parked and someone is pressing on the gas. Nope it's just a normal noise of the differential according to this "service department". Something that doesn't even move in park. How is it making noise, magic I guess. Plus the sound teleported a yard according to them. I mean guys come on i can easy physically get under the truck and listen for myself. Sound is clear as day coming from tank not the differential. Unless im able to magically hear what should be coming in my left ear through my right ear. Get closer to tank can hear clearer, get closer to dif, it's clearly not making the noise. Yet they lie and told me they took a stethoscope to it. If they took a stethoscope to it then they should get a new head mechanic cause he doesnt know what a fuel tank or differential looks like. Anyway if you want to waste 5 days of your time go ahead and do business with the barbie race and ride mechanics. Guess they stay in business due to incompetent college kids they can pull the wool over.

Had my 2015 Cadillac CTS in for 65,000 mile major fluid flush; oil, coolant, transmission, brake…read moresystem, and rear differential. Bryan Durfee was my Service Advisor. The Dallenbach team did a fantastic job! They arranged for transportation home, and pick up when the service was completed to retrieve my car. The bill came in below the estimate provided. And they couldn't have been more professional. I highly recommend the Dallenbach service team for you Cadillac/GMC service needs. Bryan L.

I normally don't leave a negative review, but my experience with the service department (Abel S…read more and Ryan H.) at this dealership has been frustrating enough that I feel other customers deserve to know. We brought in our vehicle for a vibration issue that has been ongoing for months. The dealership kept the vehicle for several days on multiple occasions. Supposedly, they ran diagnostics and involved GM TAC but since they couldn't find the issue, they chalked it up to a "normal characteristic of my 2024 Escalade. Our concern was not taken seriously, and they kept referring to it as a noise when we repeatedly told them it was a vibration we were feeling not hearing. It genuinely feels like the moment they couldn't find the cause, they stopped trying and fed us with contradictory statements. For a luxury brand dealership, this level of service, transparency and accountability is far below expectations. STEER CLEAR!

I just showed up right before. I was leaving town with a issue with my skid plate that happened at…read moreScott's Auto automotive in Loveland... I called the parts department and they were very honest with me about how much parts cost and that I was getting taken advantage of, so I got the work done here today and less than one hour. Great prices and very nice people to work with! The only reason I didn't get an oil change at Honda* last time was because my five-year warranty just ended, but I will continue to go to them for OEM parts. It was less than a quarter of the price the other place quoted me..

Stopped in on a Saturday afternoon to look at CRV hybrids. Walked in the door to an empty desk…read morewhere it appeared there should be someone to greet customers. Walked around and looked at a few showroom displays and saw zero sales people (one customer looking abandoned at a desk). Went around another area to see the "big wigs" in their glass area. Walked back out and looked at a few cars on the lot. Never saw a single sales person. With this kind of pre-sales support, I have zero confidence. Will be driving a bit to find a dealer that acknowledges your existence and gives hope of post sales support if needed.

Greg is a rockstar! He found me exactly what I was looking for! Thanks man!!!…read more Thank goodness

By far the best car buying experience I've ever had! Greg rescued me from a very bad situation at…read moreanother car dealership where I was being taken advantage of. Not only did Greg help me get out of that terrible deal, he also sold me a way better car! He really LISTENED to my needs and wants in a vehicle and came through in more ways than one! I now have a Jeep I'm extremely happy with and have a lower payment and interest rate than what I was offered at the other dealership!! I trust him and I know he really wants to take the best care of his customers. He truly rolled out the red carpet for me and delivered my new car right to me at work! That's simply unheard of! THANK YOU GREG FROM THE BOTTOM OF MY HEART!! You're truly amazing and I'm grateful to now call you a true friend!

Gave them a call needing help finding parts and Josh was very helpful. I got a lot of information…read morefor what I needed

DO NOT GO HERE FOR YOUR OWN SANITY. This place is dishonest…read moreand will waste your time and money. Don't expect the timeframes they give you to be accurate at all. Also we were told one day the repair on my wife's Audi would be free and the next day was told it would be 550$ to replace the part she needed. They have no problem lying to you while taking your money. We now drive to Denver or Boulder Audi because this place is so bad.

I've had a lot of problems with the service department at this dealership over the years. Off the…read moretop of my head, scratching the paint on my pristine 1997 Viper and cancelling the lifetime warranty on my 2012 Durango without even explaining what was happening or why - literally just handing me a check - are examples. But I never wrote a review, I just tried to work it out directly. Currently, I've exhausted "working it out directly" the problem of a factory defect in my $75,388.42 Durango. Apparently neither the 3 year/36000 mile factory warranty, nor the $6986 extended warranty will cover it. Their claim is that I put cracks on the inside of the taillight and warped it (see photos). "Wear and tear" they say. Yeah, right - it would take an almost magical impact to warp the taillight plastic and fracture the inside without so much as a scratch on any of the surrounding paint. I have tried to work this all the way from the service desk people to the general manager Nick Weir. Do you want to buy a vehicle from dealer where they won't fix legitimate factory defects, and even when they do, it takes a fight just to get them to do the right thing?

I have completed three transactions with Fort Collins Dodge Jeep Ram, which makes this experience…read moreeven more disappointing. This is regarding a 21' Ram 1500 that was purchased new. I bought an extended warranty 3 years ago through this dealership. The truck misfired and had an exhaust leak. I had my truck towed in on March 3rd, 2026 and was told the repair was not major and should be completed within about a week. I made it clear I rely on my vehicle for business and needed to stay mobile but was assured it wouldn't be long, so I got a rental through Hertz. I still have the rental (3/24) Communication has been extremely poor. I can never get a straight answer. I have sent over 35 emails and had to call more than 20 times just to get updates. I also had to ask over five times just to receive an itemized breakdown of the repairs. After finally reviewing the estimate, I noticed what appears to be overlapping labor charges for tear-down and diagnostic work on top of the main repair, which raised additional concerns. My guess is they are not compensated through warranty, so they created enough charges so I will need to come out of pocket to cover their labor. The final estimate came in at nearly $7,000, while the warranty only covered $3,500. The warranty covers rental costs but was maxed out, so the rental will be out of pocket. The warranty company later offered an additional $1,000 and only $400 toward the rental, which still leaves a significant out-of-pocket cost. The salesman had told me there would be no out of pocket costs other than a deductible. I was only provided a partial warranty document at the time of sale, and the dealership later confirmed they also only had the declaration page on file as well and not the full contract. "Since only the first page was saved in the deal, I logged into the Alpha warranty site to download a copy. I re-scanned the copy now and replaced the declaration page with the originally signed document" I was also told the salesperson involved is no longer with the company due to issues with contracts. Instead of acknowledging that the salesman made a mistake, I was instead told "It was just you and him in the room, so it's hearsay" The GM took no responsibility or accountability for his former employee. To say I am upset would be a complete understatement! 21 days without a vehicle and from what I've been told there's still no completion date in sight?! What is going on here? Poor communication, constant excuses and unethical practices. This place is a money pit. I would avoid it at all cost!